LG G3 owners complain about cracks through the microphone opening

A problem with the build quality of the LG G3 is beginning to show up globally. Cracks are appearing by the microphone, from the top to the bottom of the opening. Some T-Mobile customers with the phone are making the same complaints, adding that there are difficulties inserting a jack into the microUSB port. Some feel that by trying to force a microUSB jack into the port, the cracks are being formed...
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77 Comments

34. vincelongman

Posts: 5628; Member since: Feb 10, 2013

Yep My point was that the frame cracked because of LG's poor design or materials or process Not because of its small side bezels and small top bezel The LG G3's bottom bezel isn't small, it's quite similar size to many other phones

53. McLTE

Posts: 922; Member since: Oct 18, 2011

Please explain how these thin bezels are any more fragile than thick bezels. Both thin and thick bezeled phones have the same glass display that goes to the edge of the phone. I could understand your argument if you were referring to the fact that the G3 has a very thin sides on it's chassis, which would offer less protection. Most phones these days have very minimal chassis coverage.

18. luis.d

Posts: 354; Member since: Dec 04, 2013

No problems here! Put a case on that fella and you're good to go.

27. StraightEdgeNexus

Posts: 3689; Member since: Feb 14, 2014

Wouldn't that ruin the beauty of the phone or defeat the purpose of slim bezels?

38. 13Elves

Posts: 93; Member since: Feb 21, 2014

Derp ofc it wld but what do facts have to do with conversations with LG fanboys

40. DONUT

Posts: 436; Member since: Jun 27, 2013

more like what do facts have to do with ANY fanboy

43. luis.d

Posts: 354; Member since: Dec 04, 2013

No, and no.

49. Armchair_Commentator

Posts: 222; Member since: May 08, 2014

No more than it would for any other phone, a case on a phone with slim bezels would still be thinner than a case on a phone with thicker bezels?

60. JadeMoon

Posts: 145; Member since: Aug 12, 2012

Exactly! No problems with mine either and its been in a case since day one. A good quality screen protector also.

19. Armchair_Commentator

Posts: 222; Member since: May 08, 2014

Have mine in a case, haven't dropped it, all is well!

20. babyboy14622

Posts: 36; Member since: Jul 05, 2012

This is probably for the people who have poor cell phone companies

22. nodes

Posts: 1152; Member since: Mar 06, 2014

Dat premium build.

23. hamza14860

Posts: 20; Member since: Sep 30, 2013

Hey guys help me decide whether to buy HTC one m8 or LG g3 :)

30. StraightEdgeNexus

Posts: 3689; Member since: Feb 14, 2014

Neither, but if you've only two choices I would go for One m8

33. medtxa

Posts: 1655; Member since: Jun 02, 2014

still if you manage to scratch the body you stuck with it. with lg you can still change back cover in case you got it chipped.

47. newbey123

Posts: 698; Member since: Mar 19, 2012

Get the M8, the best android device available right now, and quality build.

61. JadeMoon

Posts: 145; Member since: Aug 12, 2012

LG G3. I had an HTC One M7 and I couldnt wait to ditch it for the LG G3. After owning a G3, I am never going back to HTC again!!!!

63. hamza14860

Posts: 20; Member since: Sep 30, 2013

I have an m7 right now :3

24. PDXMatt

Posts: 45; Member since: Feb 26, 2007

How are we to know if these phones have been dropped or not? 2-3 complaints doesn't make for a "known issue."

25. PersianHobo

Posts: 73; Member since: Sep 29, 2012

the same thing happened with plenty of galaxy s 3's, so people need to chill and take care of their phones.

32. mitoita

Posts: 77; Member since: Apr 03, 2014

i have an lg G3 32 gb since 15 may and i dont have this proble.....mby iff you drop th phone the plastik will crack..

42. fireblade

Posts: 717; Member since: Dec 27, 2013

meh... expensive phone built with cheap plastic

44. naittosan

Posts: 239; Member since: Jun 28, 2014

Anyway you look at it this is not the kind of PR LG needs.

45. ZeeNasir

Posts: 131; Member since: Nov 25, 2012

its not issue with build quality, but its with user handling. In the video you can see its been used for a good period of time. May be a tactic to hurt LG sales :)

48. AFnerdTP unregistered

seeing as the problem is somewhat prevalent, i wouldn't doubt that the parts they used may be fragile. with that said, i haven't noticed any defects on mine. as far as the microUSB port, it does have a weird angle to it that you have to be careful not to forcefully insert your cable. this has been an annoying point for me, but i only charge once a day and i'd rather be careful than see it damaged. no big deal really.. just take your of phone.

50. namelessxsilent

Posts: 26; Member since: Jul 22, 2014

I've had the phone since day one and I dont have this issue. I do agree with the post though that sometimes it feels difficult to plug in the micro usb to charge the phone.

52. NateAdam8

Posts: 425; Member since: Feb 17, 2012

Complaints are always going to be made about something somebody enjoys and most the time when something breaks it's a USER ERROR.

54. Crossland22

Posts: 1; Member since: Aug 22, 2014

for the USB issue. you only have to insert the cable a bit downward, and you are done! sorry if my english is not perfect! I´m not an english native speaker!

56. Tavtazani

Posts: 2; Member since: Aug 22, 2014

Hey you dont mention indonesian user? Most of the picture supplied are coming from indonesian user including me who also shot the video, I sent the picture and video to gsmdome.com and they mention that this cracked issue not only happened in hongkong but Indonesia, we also have a thread that discussed this issue in Kaskus, our local forum (sorry cant insert the url) So please if you want to quote the news please make sure that you dont loose the essential. Because we really need the exposure since here in Indonesia, LG Indonesia won't make any statement yet and so far they refuse to be responsible for the crack.

57. 0xFFFF

Posts: 3806; Member since: Apr 16, 2014

Because... plastic is weaker in Indonesia due to mysterious forces? Please explain why this phenomenon is occurring. Is it related to the airplane crash?

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