Jitterbug phones being recalled due to 911 connection issues

Jitterbug phones being recalled due to 911 connection issues
It may be ironic, but Samsung's Jitterbug phones are being recalled due to a possible connectivity failure when contacting 911 emergency services outside their home region. Being heavily advertised on television towards the elderly, the Jitterbug phones have been popular in that demographic. Samsung and Jitterbug are contacting over 160,000 owners who use the SPH-a110 and SPH-a120 models to get their device updated at a customer service center. Another option is for them to ship it to Samsung directly where they will wait about a week and have the update applied. With its quick one touch access to emergency response, it's a bit unfortunate that this major feature plagues the device.

source: Jitterbug via Phonescoop

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2 Comments

1. heavybreathing

Posts: 276; Member since: Feb 26, 2009

Way to thin out some of the herd samsung.

2. Isabela C.

Posts: 8; Member since: May 07, 2010

This is the reason why I do not recommend Jitterbug as the perfect phone for the use of seniors. Rather, it is the Just5 cell phone that must be introduced. It has PERS features that are reliable during emergency situations. Plus, the simple design and basic functions of the phone make it easy for seniors to use it for calling and sending text messages. This is not to mention yet that the phone is a lot cheaper than Jitterbug. I found this phone atwww.just5.com.

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