Is your DROID deleting your email?

This article contains unofficial information.
Is your DROID deleting your email?
Some DROID owners on the Verizon forum are complaining that the DROID has a bug that is deleting their corporate email. Even starting over and setting up the mailbox again is not helping. Calendars and contacts are not affected. One possibility is that this is related to the Taskiller app that closes open applications to save battery life and memory. According to one DROID owner posting on the board, if you have downloaded the app from the Android Market, long press on the email application and hit "Exclude". Whether this solves the problem is still unclear. But so far, the problem seems limited to corporate email accounts. Let us know if you have had this problem and what solution you have found that works.

Motorola DROID Specifications | Review

source: VerizonForums  via ubergizmo



13. Carpe_PM

Posts: 4; Member since: Oct 31, 2009

Mine notifies me of emails that aren't there. Nothing has been deleted, they're just not there. I leave my messages on the server until I check with my home and/or work PC. It doesn't do it a lot but, it does it. Update hasn't changed anything.

12. becazican unregistered

my droid deletes my text messages all of a sudden, every conversation is gone

10. glazey

Posts: 5; Member since: Jul 08, 2009

guys are pathetic. its just following whatever your email clients rules are. you need to make sure you client has "leave messages on server" checked....if not, it will delete and ur device will delete them on next sync

6. Corporatetool

Posts: 15; Member since: Dec 07, 2009

I have my droid hooked up to an exchange server for work, but I havent run into this issue yet. Same with my POP3 accounts, no issues whatsoever. Guess I got lucky haha

5. AZNphoneGeek

Posts: 200; Member since: May 15, 2009

the droid DOES hehe

4. MR521

Posts: 47; Member since: Jun 12, 2009

I use POP3, but i have the opposite problem. I delete an email and like a minute later it comes back, this is not always happening, its actually very few times, but its annoying every time. There is lag with emails received and sometimes when sent.

3. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

i have an imap account and none of mine have been deleted.

7. vzwman

Posts: 385; Member since: Oct 26, 2009

Hey fanman have you gotten your ota update yet?

8. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

no, i downloaded it manually yesterday. i don't notice any drastic changes though, except for the unlock screen.

9. vzwman

Posts: 385; Member since: Oct 26, 2009

i havent gotten it yet im waiting for the ota i dont want to risk doing it manually

11. vzw fanman

Posts: 1977; Member since: Dec 11, 2008

im use to taking risks, after owning the storm, i downloaded every single leak and bricked my phone twice. :-)...i would do it.

2. allboutverizon

Posts: 66; Member since: May 20, 2009

My Droid deletes my emails all the time. All I have to do it check it read the email and go back to my home screen. As soon as I hit the email button again to say read it again it's gone. I usually have to log into my actual gmail account, and do a search because it files it in a archive for some reason My friend had me change a setting yesterday and now it has to "confirm delete", and so far so good.

1. E.N.

Posts: 2610; Member since: Jan 25, 2009

Well the Droid is an open software. Anything can get into your phone and cause problems.

Latest Stories

This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.
FCC OKs Cingular's purchase of AT&T Wireless