Has Apple done enough to compensate for its #BatteryGate mistakes?

Has Apple done enough to compensate for #BatteryGate? Or should it have done more? How do you think it should have handled this issue?...
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115 Comments

99. midan

Posts: 2595; Member since: Oct 09, 2017

I get that you were disappointed by the results. I have old 6s with very bad battery and getting bad antutu scores, yet the phone is as fast as brand new 6s.

60. LiveFaith

Posts: 383; Member since: Jul 04, 2015

What on Earth is replacing the battery on a slowed down phone supposed to do? Make it fast again?

64. HansP

Posts: 542; Member since: Oct 16, 2011

The fact that Apple and their suppliers are constantly reducing production estimates in a so called super cycle year should be a massive alarm clock for Apple. Their impeccable brand is really starting to lose its shine with all of these scandals combined with their notorious habit of blaming every lie and failure on their own consumers.

75. cncrim

Posts: 1584; Member since: Aug 15, 2011

To fix this; 1. Apple just stop throttle with feature update. 2. Sign every latest IOS firmware so i can roll back, not everyone care abour latest. 3. Let’s the damm phone age it at own pace. 4. If i dont want to updated i should have option stop it from automatic down and keep prompt me for update every damm day.

81. darkkjedii

Posts: 30895; Member since: Feb 05, 2011

They’ve almost done enough. The admission and apology was obligatory, seeing as the cat got outta the bag. They should replace batteries for free, since it’s only for a year.

97. Leo_MC

Posts: 6930; Member since: Dec 02, 2011

They should replace the phone if the device that had been throttled has had under 500 recharge cycles. And they should replace no battery over 500 recharge cycles.

91. ldpantoja

Posts: 31; Member since: Oct 21, 2014

All these companies are the same. Do you really think that they make anything good or lasting. They can make phones like the old school Nokia, but where’s the profit in that? Ask Nokia! They need to keep making expensive trash that they apparently make purposely obsolete so we dumb asses have to go drop a G on a phone with an X in the name. ETA: Yes, I do understand that Apple is not the only one doing it and you should too! Back in the day, they forced people to be slaves. Nowadays we pay for that privilege. Beautiful!!

92. YogiDAyogi

Posts: 2; Member since: Feb 22, 2017

I’ve got a doubt. Using iPhone 7 now. After iOS 11 battery’s stand by time has reduced. But even I change new battery the standby time can’t be improved I guess. Because it seems to be a software issue. So do you people think changing battery can help? Please suggest. And correct me if I’m wrong somewhere.

104. housry23

Posts: 136; Member since: Jun 03, 2012

I don't think changing the battery would help in your situation. Maybe take a look at what apps are running in the background and try reducing those. Also, try reducing the number of location services you've granted outside of using the app. If an app doesn't need background location services, revoke it. As we use the phone and install more apps, it's going to reduce your battery life. Also, certain apps are known to be more power hungry than others. If reducing the number of apps and services doesn't help, take it to an apple store and have the battery checked. They can check the battery health there. There may even be an app that can check it for you. If it's below 80%, apple will replace it for you.

94. 27satz

Posts: 158; Member since: Apr 28, 2014

Samsung offered to replace new battery for free tor Note 7 users, this shows how loyal a company is towards their customers. Meanwhile am holding a iPhone 7 and wondering my new phone’s battery should be replaced by paying $20 for no reason! COME ON APPLE

107. darkkjedii

Posts: 30895; Member since: Feb 05, 2011

Two totally different scenarios dude. Samsung had no damn choice, seeing as theirs were practically catching fire.

126. An.Awesome.Guy

Posts: 636; Member since: Jan 12, 2015

I am not saying Apple done the right thing, I do think that Apple should give a proper update and change defected batteries (or phones) But they are different cases One where not only the phones but the name of Samsung was in danger for safety issues, where the phone would be totally and literally garbage, where houses or cars may get destroyed, and where a life or death situations may happen. While the other is when the phone is still functioning and working fine, but only slower ,where it can be solved by a new battery, and where it does no damage at all.

101. housry23

Posts: 136; Member since: Jun 03, 2012

I consider myself an unbiased consumer. I own Apple products, Microsoft products, Roku products, Samsung Products, Google products, etc. I'm a tech fan in general. I do have a preference, but I'll leave that out of this comment. With that being said, Apple reducing the price of a battery replacement is good, but it's not good enough. I don't buy their convoluted explanation. Yeah, sure, there are some facts there, but most other smartphone manufacturers don't do this. I truly believe they were partially doing it to get people to upgrade before they were ready. Now, I personally upgrade all the time. Why? Because I love tech and want to see what all the fuss is about. I have to admit though, with prices reaching $900+, I would expect the phone to last many years, just like a $1000 laptop. There should be an easy way for the consumers themselves to get and change the battery, and an OEM battery at that. It's getting harder and harder to justify upgrading to the latest and greatest with the way the prices have increased in recent years. Sure, I can trade in and keep paying $40-$50 on my cell phone bill, which most average consumers probably do when their iPhone slows down like that. Is that a way to treat a hard working person? I feel like, as we reach these insane prices, it's time to demand more as consumers.

108. Sania

Posts: 97; Member since: Nov 04, 2017

The CRIMINAL APPLE should disable throttling in the next firmare.

112. ebilcake

Posts: 1221; Member since: Jul 16, 2016

It's not the capacity as such that's degrading, it's the batteries ability to provide power consistently under heavy load, once disabled the devices will eventually start failing, shutting down even with charged batteries. I agree they should disable it and replace all the failed batteries free of charge, it will cost them but it's what they need to do.

110. BullDozer

Posts: 154; Member since: Dec 18, 2015

How much profit they do with this "discount"? Really, how stupid iSheeples are if they pay it.

111. ebilcake

Posts: 1221; Member since: Jul 16, 2016

It's disgraceful. Either this was done by design to encourage users to upgrade sooner or at worse their pathetic attempt to hide what is a essentially a hardware defect. This is what happens when you put an overpowered SoC in a device knowing full well the limitations of the battery your using but ignoring them. I'm guessing they think benchmark results are more important than a device that actually lasts.

124. tedkord

Posts: 17189; Member since: Jun 17, 2009

I think a free battery replacement, an update with the option to turn the slow down off and a payout (significant payout) to affected users is more appropriate.

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