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HTC vs Samsung: Why HTC is losing the fight big time

0. phoneArena posted on 09 Aug 2012, 05:48

Up until recently, HTC meant much more than it means now in the Android universe. It was a big factor. HTC's smartphones stood for quality, reliability and experience that are unmatched by any other Android manufacturer...

This is a discussion for a news. To read the whole news, click here

posted on 09 Aug 2012, 09:59 1

92. jmonteiro829 (Posts: 216; Member since: 13 Feb 2012)

I am still not understanding why these manufacturers will not give an option during setup to have vanilla Android or Sense on top. If HTC was the first to do this they would be ahead of the game.

posted on 09 Aug 2012, 10:00

93. lgcyelit (Posts: 5; Member since: 09 Aug 2012)

I agreed with majority of the Article, but I do believe HTC is headed in the right direction, I just purchased an HTC EVO 4glte and I can say that the build quality is amazing and performance wise, this thing on par with my friends SGIII every step of the way and in some ways better. HTC took a hit with not coming up with a decent successor to the Evo line with the piece of crapt HTC EVO 3D, which had performance problems, a bad camera and a gimmick no one used, not to mention a butt ugly design. The new Evo is light years beyond, great camera, dedicated camera button, micro sd and a unibody design. Overall HTC just kept another customer, can't wait for more....

posted on 09 Aug 2012, 10:00

94. ftyler223 (Posts: 140; Member since: 06 Aug 2012)

This article is so wrong....it annoys the s**t out of me. Everybody that holds the 2 devices side by side says HTC is better. Wtf this author did a terrible jobs. Two thumbs down. Unbelievable.

posted on 09 Aug 2012, 10:06 1

95. ftyler223 (Posts: 140; Member since: 06 Aug 2012)

Very true hitmanb. Well said.

posted on 09 Aug 2012, 10:07 1

96. Levon (Posts: 35; Member since: 09 Aug 2012)

1. more quality in software
2. more clean & compact design (the 1x maybe looks nice but bumpy camera area spoils overal experience and sgs3 looks more flat despite its soapy design)
3. more distinctive model ranges, and competitive models in budget and mid range
4. cooperation with some photo professionals (canon, nikon, pentax, olympus?) to make really competitive camera.

posted on 09 Aug 2012, 10:14

97. ftyler223 (Posts: 140; Member since: 06 Aug 2012)

Levon trust me....the s3 is nice don't get me wrong but use both at the same time. You'll see the x is way more reliable and smoother and easier to use in everyway. It's got a slight speed advantage on the web I've seen as well through testing both of them. Trust me I know people make they're own choices but HTC is the way to go all day.

posted on 09 Aug 2012, 10:19

99. Levon (Posts: 35; Member since: 09 Aug 2012)

I've owned them both for a week for comparison, and returned to xperia s. ;) every model has it's own pros and cons :|

posted on 09 Aug 2012, 10:18

98. ftyler223 (Posts: 140; Member since: 06 Aug 2012)

Igcyelit see! thank u....that's how I feel

posted on 09 Aug 2012, 10:22 1

102. Fuego84 (Posts: 352; Member since: 13 May 2012)

HTC should go stock. Then I'd buy HTC again. I have the1 s and sense just sucks. I it's a Total turn off hitting the home button only to see a loading icon in the middle of a blank screen for half a minute.

posted on 09 Aug 2012, 10:30 5

106. SiyabongaMoss (Posts: 12; Member since: 24 Jul 2012)

The HTC one X could have a better camera, faster UI, faster wed browser and last bt not least a simple micro SD slot coz for me expandability is a big issue esp when a 2hour 720p video can take up 2.5GB, otherwise i like htc's sense it looks way better than any other UI

posted on 09 Aug 2012, 10:31 3

107. Deadeye37 (Posts: 192; Member since: 25 Jan 2011)

My issue with the new One X and One S is the fact that they don't have a microSD slot and instead offer Dropbox. While Dropbox is great, it doesn't help me very much. I have a lot of media stored on my 32 GB microSD card that I can call up whenever/whenever I want. If I threw that stuff onto Dropbox, then I would have to wait a little bit for some of the files over WiFi (not bad). When I want those files when I am away from WiFi, then my data starts getting eaten quickly. If I travel to rural areas (which I do often to visit family), data is consistantly 2G or non-existant, which makes Dropbox worthless.

This reason alone is why I won't get the One S. HTC made me a big fan of theirs with the G2. Unless the One X+ has a microSD slot, I will have to get the SGSIII or the Galaxy S Blaze Q.

posted on 09 Aug 2012, 10:52 7

108. doublehammer (Posts: 75; Member since: 07 Aug 2012)

first and foremost, the writer's opinion of how ugly the S3 is shouldnt have been such a prominent part of the article. Its pure opinion. The S3 is fine looking. And it has it where it counts.. in spades. And that's why Samsung is outclassing everyone. While everyone is trying to find that "iconic look" like people think Apple has, Samsung has built "iconic power and functionality" which no one else has... especially when you pair that with those big beautiful Amoled screens. The contrast might turn some people off, but it turns on the vast majority of people.

HTC's biggest issues.
*WEIGHT- Its not 2008, its time for phones to not feel like a brick in your pocket.
*Battery life - Notoriously "too small" batteries in their phones
*bring back removable batteries/memory cards. The market has spoken, Android customers want removable parts.
*until the One series, they had a major issue with saturation. 50 device launches with 48 of them being variations of one phone... it creates consumer irritation and confusion "I just bought this HTC now they have a new HTC that's slightly better!" "whats the difference between my Sensation and that Amaze?"
*get off your Qualcomm crutch. Some people like the Snapdragon chip family. But guess what, they have been consistently the weakest of the bunch with the worst battery life. Its time to talk to Ti or Samsung and get different chips. Yes, samsung will sell their exynos chips to other manufacturers.. they do now.. and no not just apple.
* Yea, its definintely time for sense to make sense. The last UI was a step in the right direction as it greatly reduced how .. over bearing... it was from former iterations, but it needs to be reduced further.
* Also, throw out some stock options like you used to. The stock options were what got people excited. G1, Mytouch, ect... they were the "big sellers" of the day. Most Evo's got converted by hand to stock. Listen to your customers. Make a high end set with stock experience and promises of super fast updates.
* Unlock your bootloaders and REembrace the mod community. Samsung built hype around how easy it was to customize. HTC STARTED that trend and then ran away from it. Get back to your mod-able roots.

posted on 14 Aug 2012, 21:43 1

170. aburgthing (Posts: 1; Member since: 14 Aug 2012)

I was a big HTC cheerleader hoping they would regain their footing and dominate other Android handset makers. When they announced the One series there was a collective groan with no SD card expansion and non-removable battery. Sense UI is getting old. No stripping down is going to change that; it needs re-worked into something new or go stock. You are also right with HTC turning their back on the modding community; bad move HTC. The bottom line (my bottom line anyway), is for HTC to make the phone customers want, not what they want to give them. The phone buying consumer is getting smarter (though many seem to be ignoring that fact) and know what they are buying and why. The One series was a jerky start but they can do better. Read the trends. U.S. carriers are moving towards shared data plans. 100 GB of dropbox space won't help without wi-fi, say what ever you will but you just crippled and limited millions of users. 1800 maH battery that is non-removable? No not for me and why create the question? Come on HTC I'm pulling for ya but focus on the customer and learn from your mistakes.

posted on 09 Aug 2012, 10:53 2

109. Connie B (Posts: 31; Member since: 13 Nov 2009)

To make a long story short, HTC should read the articles where it's phones are compared to the Galaxy S3. Then they should immediately see that at the core of their problem lies the fact that their batteries are non replaceable and there is no memory expansion slot. These two problems are inexcusable when a phone cost almost twice the price of a entry level Windows netbook.

posted on 09 Aug 2012, 11:24

113. doublehammer (Posts: 75; Member since: 07 Aug 2012)

your saying that HTC should keep tabs on their competition and compare and contrast their models to the competitions?

Isnt that the exact evidence that Apple is trying to use to say that Samsung "copied them"? :)
Every company worth their salt compares their products to the competition. Its not copying, its being wise to your competitors.

posted on 09 Aug 2012, 11:01 2

110. speckledapple (Posts: 892; Member since: 29 Sep 2011)

I agree with the article and pretty much everything you said but the SGIII I thought is one of the most beautiful phones you can come across. I do not understand the "bad" spoken about the phone beyond the issues Samsung has been having with cracking, which is something phones of that caliber can run into from time to time. Bottom line, that is one sexy phone.

posted on 09 Aug 2012, 11:36 1

114. bgapfire (Posts: 9; Member since: 08 Jun 2010)

Well, I won't agree that everyone who holds a GS3 and One X will prefer the One X. Personally, the GS3 feels a lot better in the hands. Both devices are aesthetically pleasing, but the curves on the GS3 just appeal to me more. This article is very subjective and deals in a lot of generalities.

posted on 09 Aug 2012, 11:40

117. androidsquietgood (Posts: 2; Member since: 11 Apr 2012)

WTF HTC used to make s**t(sorry "not so good") phones with crappy cameras and audiorecording, I think NOW they got quiet good....also the design of the one x is really great

posted on 09 Aug 2012, 12:31 1

122. JGuinan007 (Posts: 692; Member since: 19 May 2011)

I used to love HTC, the HD2 (this sucker is 4yrs old and running JB!), Evo 4g Blew every phone out o the water when released and was king of the Hill for 8 months today your lucky to be king for 3 months, The Desire HD my last HTC phone. I actually love the Sense UI (wth the exception of the Lag and their web browser) If HC just preinstalled Chrome and was able to tweak Sense like the devs on XDA do the UI is fast and smooth. All HTC phones are battery hogs and when the standard is 1200mah htc ships them out with 1000mah they should always ship with the biggest battery they can get a hold of (the One X should have shipped with a 2500mah). HTC decided to seal the battery and have no micso sd slot, are they trying to be like Apple? I will NEVER buy a phone with no removable battery or micro sd slot. HTC tryed to lock all bootloaders in Q4 2011 I think thats the reason no one bought HTC phones who wants a phone that can't be updated when your carrier or OEM refuses to update software. ALWAYS put in the latest and greatest hardware don't use a quad core cpu in a phone and 3 inch screen and a 5mp camera, use a 4.8 true balck Super HD LCD and a 10mp camera that will get peoples attention. Put out a flagship line every 6 months of 3 phones Top of the line, Mid range use previous flagship lines hardware, and low end entrylevel phones simple to use. Be extremly open to DEV comunity they fix most of your software bugs and even update your phones faster than you do thats free development to use gve them everything thing you can.

posted on 09 Aug 2012, 12:52

124. preet27in (banned) (Posts: 173; Member since: 07 Jul 2012)

well well well here is some bloddy biased decisions made. lets talk about htc, it is damn better than sammy phones whose build quality is all about cheap plastic and that shiny back cover. it looks a brick of early 2000. htc makes the best quality handsets and on top pf that sense literally makes SENSE. FAR MORE USER FRIENDLY and better than touch wiz. and battery... okay lets c what jelly bean gives us. cause its hell lot of improvement with jb. its gna beat sammy quite easily. samsung is not worth a penny with that body on it at all.as far as battery is concerned and laags wow samsung has laags too. its a truth and it gets heated like a rod. so dont just give biased decisions here. lets c after jb.

posted on 09 Aug 2012, 13:09 1

129. jinwons (Posts: 95; Member since: 24 Nov 2010)

Well, they were saying the same thing with ICS a while ago. But it didn't help them with battery life at all. So I wouldn't hold breadth with JB either. JB will make things faster for sure but not so much for battery and remember GS3 is also getting JB too, probably ahead of One X.

Though I agree that HTC generally feels better on build quality, what good does it do if battery can't last long enough and Sense just keeps on being memory/multi-tasking hog.

posted on 09 Aug 2012, 12:54 1

126. jinwons (Posts: 95; Member since: 24 Nov 2010)

We need to realize that HTC is not Apple. So they just can't get away with fixed battery, no micro sd slot. Not all, but quite a lot of android buyers care about spec like that.

posted on 09 Aug 2012, 13:06 2

128. phoenixpr (Posts: 167; Member since: 28 Mar 2012)

AGREE!!! 100% with jinwons: The million reason why we all love Android is because it's not an iPhone. If HTC is doing and act like the iPhone, Then it's dead to me like the apple is. HTC just can't get away with fixed battery, no micro sd slot and think it has a winner.

posted on 09 Aug 2012, 14:15 1

130. b1acktiger (Posts: 223; Member since: 19 May 2012)

The Only Problem what HTC is facing is their Poor battery life. As far as i know, Only One X is having battery prob.My One V and One S easily lasts a day or more with heavy usage. 1 day is a damn good offer for an android device. A lot of people stick with htc because of the UI. HTC is behind samsung only because of their poor marketing strategy and brand awareness among third countries. Its an honor to htc that they grew to compare with the veteran samsung. Sometimes people used to forget that Samsung is making phones since 1980's. They just raised quick in last few years. Galaxy s 2 were the good thing happened to Samsung and the s 3 is sells more because of the hype. I have got the chance to hands on One X and Galaxy s 3, i will never regret after buying one x.

posted on 09 Aug 2012, 17:27 2

134. TMach (Posts: 466; Member since: 29 Dec 2011)

I do own both and yes, I do thumb my One X a lot more but touchwiz aside prefer the smoothness of the S3. However, and this is the kicker for me, after my S3 cracked near the USB connectro and the awful customer experience of dealing with Samsung, never again will I buy a samsung product and I am not simply referring to mobile phones. Expecting someone to contact me within the next 48 hours about the issue. So, going back to the One X as build quality cannot be faulted.

Yes, I still have my S3, which has never been dropped or damaged in anyway and yet I have had to pay to repair a manufaturing defect!

It is the difference in customer experience between going to John Lewis as opposed to a bargain store. The customer experience is paramount.

I love both phones but it will be the One X for me going forward.

posted on 10 Aug 2012, 04:38

143. techsavvy.jaz (Posts: 161; Member since: 07 Feb 2012)

This is one helluva article.. hope HTC reads this, we like the quality that HTC brings to the table, its UX where its lagging (literally) behind.

posted on 10 Aug 2012, 07:33 2

144. D4NNY (Posts: 1; Member since: 10 Aug 2012)

I gave up to buy the One X because I was very disappointed that this phone didn't had enough battery and offered only 16 Gb of option without microsd card as well. Sumsung and Apple always offer those options. It explains why they are doing well while HTC not. Why offer only 16 Gb of storage? Why don't try to offer more options like Samsung and Apple? Only a good design is not enough.

posted on 10 Aug 2012, 09:54

146. jbakes6996 (Posts: 2; Member since: 30 Jul 2012)

I always thought that the One series looks a lot better than any of the Galaxy phones. I'm an iPhone user and if I were to switch to Android phone, I would choose HTC. I have demoed both phones and the One X just feels and looks so much better. Maybe, it's because of the home button on the GS3 but I do not like the way it looks or feels. That's just my opinion.

I don't like the battery, so that's why I could get the EVO 4G LTE for Sprint. Bigger battery :D

posted on 10 Aug 2012, 10:44

147. ftyler223 (Posts: 140; Member since: 06 Aug 2012)

The new s series phones from HTC have better battery life the s3 hands down. I've been rocking both the one x and the s3 for a couple weeks. The one x is a better phone all around. Just thought I'd throw that in there......

posted on 11 Aug 2012, 14:26

162. Thullraven (Posts: 26; Member since: 14 Nov 2011)

Not a fan of Sammy, but at least their battery can be changed out if it gets low and you can't charge up.

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