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HTC says it purposefully made multitasking broken on the One X

0. phoneArena posted on 16 May 2012, 16:12

Recently, we've been getting a number of e-mails from readers saying that we need to do a story about how the multitasking on the HTC One X is broken. Amazingly, just as we were working on that very article, HTC made a statement on the subject...

This is a discussion for a news. To read the whole news, click here

posted on 16 May 2012, 20:04 1

38. darktranquillity (Posts: 284; Member since: 28 Feb 2012)

Even symbian phones can multi task perfectly and a high end htc phone need to do this crap?

posted on 16 May 2012, 21:39 3

41. protozeloz (Posts: 5396; Member since: 16 Sep 2010)

HTC you are doing it wrong

-You use physical buttons
-you forget to have a menu key on your physical buttons so this annoying thing happenshttp://whatisandroidphone.org/wp-content/uploads/2012/04/twitter.jpg

-you change the way multi task works so i could only see one app at the time
-you cripple multi task!

and you expect us to choose you from Samsung? yeah right

posted on 16 May 2012, 21:55 1

43. skymitch89 (Posts: 1363; Member since: 05 Nov 2010)

I think that the person in this video is lost. There are apps other than the browser and Pulse.

As for the "multi-tasking" issue, I've seen that happen on other Android devices. My Evo Shift usually has to reload web pages when I'm going from app to app or window to window within the browser, but it doesn't restart apps (except for a couple that I have to log into each time I want to use it). I am fairly disappointed in how the One X handles multi-tasking and am wondering what Apple will say about this (probably something like "iMulti-task with out reloading").

posted on 16 May 2012, 22:18 1

46. Whateverman (Posts: 3284; Member since: 17 May 2009)

"Right now multitasking is operating normally according to our custom memory management specifications"

As much as we would like to believe we are the customer that HTC is referring to, my guess is "The Customer" theyre talking about is the carrier. Now why would a carrier want your pages to constantly reload when switching back and worth??? Every time you reload that page, your browser has to access that same data all over again. So even though you only typed in "www.phonearena.com" once...they get to count it against you every time you switch pages. This would increase the amount of data you consume on your device even without an increase in your usage. Which also increases the likelihood of you having to pay for data overages or changing to a high data plan, which would make this number 2,001 ways for AT&T to screw its customers. With VZW soon to follow with other HTC device in the future!

That's my conspiracy theory!

posted on 16 May 2012, 22:47 1

47. chebner (Posts: 236; Member since: 17 Oct 2011)

Is this true for the EVO 4G LTE as well?

posted on 16 May 2012, 23:14 1

49. jaytai0106 (Posts: 1888; Member since: 30 Mar 2011)

More than likely, since they are running on similar HTC built ICS and sense 4. man, now I'm disappointed...

posted on 17 May 2012, 00:03 1

50. Brianckc (Posts: 2; Member since: 17 May 2012)

Does this mean that if you pause a game to reply an sms, you will have to restart game?

posted on 17 May 2012, 00:08

51. aoikemono27 (Posts: 177; Member since: 27 Feb 2012)

Even my OG iPad with 256MB of measly ram can do better multitasking. I can switch between the browser or a game and do something else and come back to it and as long as I don't try to open too many apps in the meantime, it will always pop back up where it stopped. No "reloading" necessary. The limited multitasking on my old iPad is way better than this borked zero multitasking from HTC. It's one of those "what the hell were you thinking are you insane?" issues.Too many people smoking too many strange things at once.

THe HTC One X officially off my list. Since I get cheap TPU cases for my phones, and all phones feel the same with them, even fancy unibody polycarbonate ones, it's basically no different than the S3. There is no expandable memory. The battery is non-removable and small. The video camera really really sucks. The front facing camera is worse than the 1.9mp of the S3. There is no menu button. There's a stupid multitasking button even though the thing can't multitask. The browser reloads and reflows text constantly and randomly pops up the navigation bar. A lot of little (and big) things have really killed the One X.

The S3 may seem like a refresh of the S2, but at least it improves upon it and doesn't take one step forward, 10 steps back.

posted on 17 May 2012, 00:11 1

52. kanagadeepan (Posts: 981; Member since: 24 Jan 2012)

What will they say then??? People want sense UI than multi-tasking, like they said earlier "People like slim phone more than a usable battery life"???


Now I won't regret selecting RazrMAXX instead of the 720p screen in 1x...

posted on 17 May 2012, 00:22 2

54. remco1975 (Posts: 6; Member since: 03 Mar 2012)

My 2-year old HTC Legend can multi-task like there is no tomorrow. On a phone that was mid-range 2 years ago, 384 MB Ram, 800 MHz single core processor. Now that is what I call...... #HTC OneX FAIL !

Glad I recently witched to WP / Nokia Lumia 800 ;-) At least WP can multi-task...

posted on 17 May 2012, 00:32

56. kanagadeepan (Posts: 981; Member since: 24 Jan 2012)

As like LG laughed at Sammy for its pentile-matrix display by REPEATEDLY-saying "TRUE HD Display", it has got the chance to laugh @ htc by saying "TRUE multi-tasking monster in upcoming phones.."...

posted on 17 May 2012, 00:55 1

57. kanagadeepan (Posts: 981; Member since: 24 Jan 2012)

HTC, please understand that Samsung has enough money to promote their Galaxy S-III themselves... Why are you trying very hard to help them???

posted on 17 May 2012, 01:30

58. Brianckc (Posts: 2; Member since: 17 May 2012)

I don't have any experience with android
But can a ram manager of some sort solve this issue?

posted on 17 May 2012, 01:33

59. JDCohen722 (Posts: 39; Member since: 18 May 2011)

Its funny, the email I got today is 100% identical to the email the Verge got, obviously HTC's Customer Service love Copy and Paste. My DHD got stolen and I need to get a new phone, and so far I've been so amped or the One X until this, to me 32GB was enough. And I really never wanted to go for the S3 because its not necessarily ugly, but its unattractive and won't give anyone that wow when they look at it, just a that phone that looks so cheap. And I hate the look of Touchwiz, that font for the lock screen and home screen and that annoying ripple animation and water sounds. And if theirs already a S3 with 2GB of RAM for Japan both phones are then practically outdated. What to do what to do

posted on 17 May 2012, 01:49 1

60. Bluesky02 (Posts: 1439; Member since: 05 Dec 2011)

Can't live without Multitasking,
What is a smartphone without multitasking?

posted on 17 May 2012, 08:07

73. crysiswarmonger (Posts: 80; Member since: 06 Feb 2012)

An Iphone.... and useless

posted on 17 May 2012, 04:06 1

64. Iphone4 (unregistered)

HTC one need 2gb ram

posted on 17 May 2012, 04:08 2

65. Iphone4 (unregistered)

HTC one X need 2GB Ram

posted on 17 May 2012, 04:24 1

66. hpdinesh (Posts: 1; Member since: 17 May 2012)

HTC has just said " multitasking is operating normally according to our custom memory management specifications which balance core ICS features"
How does it mean broken in ur perspective.
I see more and more articles here biased towards samsung rather than comparing it fairly...

posted on 17 May 2012, 04:41

69. b.positive (Posts: 12; Member since: 23 Apr 2012)

If HTC downsized multitasking function only because saving some battery power, than they should give some option to users (in settings) to turn off this battery saving function and thus enabling true multitasking.
And if this is because memory saving, than this is a real problem for HTC...

posted on 17 May 2012, 05:25

70. Tsepz_GP (Posts: 1042; Member since: 12 Apr 2012)

Wow, very disappointing HTC. To think i take multitasking for granted in my GS2, on average i have around 6-8apps running.

I bet they had to do this due to HTC Sense UI being such a resource hog.
The only way to sort of "cure" this is to go to Settings -Developer Options -Background process limit -and set it to upto 4.
So ultimately the One X can only run 4 apps at once, what a shame.

posted on 17 May 2012, 06:50

71. fongy (Posts: 41; Member since: 09 Feb 2010)

Two of the 2 biggest pros for Android is its multitasking abilities and expandable storage... both of which HTC have borked this year...

Epic fail!

posted on 17 May 2012, 08:20

74. Windsponge (Posts: 92; Member since: 01 Nov 2009)

HTC wants to go out of the phone business. Don't want any of there new stuff.

posted on 17 May 2012, 10:24

75. harpdogg (Posts: 18; Member since: 17 May 2012)

I have had the ATT HTC one X for a week now, and have had no problems with multi tasking at all. Yes the browser does refresh when you close out and go to another programing even something like text messaging. But the phone is fast and reloads pages quick. I actually prefer the more aggressive ram kill, because It gets rid of programs that I have opened but dont plan on using anymore.

So from someone that has actually used the phone. Multitasking does not seem to be an issue. I had a Galaxy 2 before and one issue i had was lingering apps in memory I personally prefer an none esstential app to close when I close it, and dont want to have to go to the memory manager to makes sure its closed

posted on 17 May 2012, 16:25

79. Immolate (Posts: 310; Member since: 17 Jun 2011)

Feature, not a bug. Just like the "no SD card required" and "enhanced photographic shading" and "compact, streamlined battery (as far as you know) that cannot be lost".

posted on 18 May 2012, 03:27

86. skynet2012 (Posts: 1; Member since: 18 May 2012)

Hey guys, not sure if anybody is aware of this or not but they have given you the option in developer settings to change just how many apps stay open at a time and memory usage. I do believe it comes under apps and background usage limit, which should let you set it from what HTC has set as standard limit and up??


posted on 18 May 2012, 12:36

87. E.J.Su (Posts: 25; Member since: 14 Feb 2011)

haha. this is funny. "We designed multitasking to not multitask"

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