Dear PA commenters: let's talk about bias

We here at PhoneArena can have something of a thankless job, but it is a job that we love, and one that we attempt to do as well as we can. We try our best to present you all with news, reviews, and analysis in an honest, thought-provoking, and (if possible) entertaining way. But, it seems about time we directly address our comment community, because many of you seem to have a skewed idea of the word "bias"...
This is a discussion for a news article. To read the whole news, click here


159. kach22

Posts: 153; Member since: Nov 04, 2011

Have you ever rated any HTC device higher than the contemporary Iphone device? Just curious and would love to know. As far as I remember HTC one X was seriously criticised for non removable battery and lacking sd card slot.

165. remixfa

Posts: 14605; Member since: Dec 19, 2008

the problem with cross OS comparisons is that not all things are equal. If you just do inner OS phone to phone comparisons its also not equal. So its a bit of a scoring connundrum. Why do I say inner OS scoring isnt equal as well? Take the Note2 for example.. when you compare it to other Android devices, your comparing it to a field of contenders from the DNA, Nexus4, SGS3 international, on and on and on... all similar spec'd super phones. When you take the latest iphone.. the i5 and compare it, it has no real inner OS competition for the top spot since there is no other choice for "iOS superphone". Its also hard to make direct comparisons in many things between OS devices because of the differences in OS. That is purely 100% judgemental and bias driven unless you doing nothing more than a simple and boring feature "check off " sheet. However that doesnt mean you cant reign in and keep bias to a minimum. Like I said before, I still bust Ray when his fanmeter flips into "full apple". That HTC vs Apple article recently is a perfect example of that. His comments on Apple's design had no relevance to the article since they were just his opinion. Frankly, I find the iphone bland and boring after 3 generations of no real physical changes to design and an OS that hasnt changed in looks in 6 generations. That's my opinion... and its clearly labeled as such, not passed off like fact in a comparison article like Ray's is.

169. MichaelHeller

Posts: 2734; Member since: May 26, 2011

The HTC DROID DNA got a 9, which matches the highest the iPhone has gotten.

215. kach22

Posts: 153; Member since: Nov 04, 2011

That's my point Michael if you are kind enough to notice. It took a true HD 5 inches display with 440 pixel density and superb build quality also the newest android OS to match the Iphone 5 with somewhat revamped iOS, an unusual 4 inch (just taller), poor aluminium casing (scratches easily even out of the box), subpar mapping capacity (definitely will improve later but subpar it is as of now ), camera with purple glow (Suddenly we were told it is normal for phone camera). Tell me what more it would take for a cell phone to receive a rating above 9.

42. imkyle

Posts: 1111; Member since: Nov 18, 2010

Anyone that posts "sheep", "iarena" "iphonearena", or any other stupid stuff, just delete their account phonearena.

45. 14545

Posts: 1835; Member since: Nov 22, 2011

Michael, I believe you are one of the few that seems to play it as straight down the middle as possible. There are a couple of other authors here that don't seem to do that, but you do. So I can't complain about your coverage, on either side, at all. But sometimes, it seems like on every list the iPhone is top of the list. Period. And I'm sorry, but I just don't believe they are the best at anything other than gouging the slow among us. I think that Android and WP are the only two out there worth having. And I myself only like android, because it is a lot like WinMo

48. pongkie

Posts: 663; Member since: Aug 20, 2011

I think this site is not biased but some of the authors are, sometimes I feel articles are biased depending on who's the authors and what platform they support because some articles looks like an advertisement.

49. nicholassss

Posts: 368; Member since: May 10, 2012

i dont think you guys are that bias. I've never noticed it, most of the times I saw comments saying you were bias were when the iphone came out. Which i thought was ridiculous because you give any other phone just as much coverage . It was always stuff like "OMG this is the 5th iphone article today. gosh" but i just always thought, "come on guys, the iphone 5 just came out, of course there are going to get a ton of coverage."

53. rex1213

Posts: 77; Member since: Jul 29, 2011

Yes it's about time someone should step up and stop all those flame wars. I am actually thankful to Phonearena since I am updated about mobile tech news like I check the site every 12 hours since they release news articles rapidly. However, there's one particular article that sounded a bit off to me. The article sounded like a "rant of a butthurt fanboy" rather than news. The article I am referring to is this:

54. elandrumiii

Posts: 109; Member since: Mar 20, 2010

I just went thru and read these responses or comments and it wont stop. I believe anything you guys write about apple that isnt negative will get you slammed and labeled. I personally like the Gnex and it is the only Android phone Iike. that aside i dont see you as biased. If you didnt write about the news as it hits even Apple news you would be wrong. There are so many Android/Google devices you will never get them all but you will get blamed for not giving them all glowing reviews for not bashing Apple everytime you review them or discuss them. Do what you do and tighten up on the rules. I like Apple just dont own an iPhone and probably wont. Good work Mike

57. androiddownsouth

Posts: 598; Member since: May 02, 2012

Too many times an opinion is misconstrued as bias simply b/c someone disagrees with something stated. The vast majority of the bias comes from the keyboards of certain individuals who post on this site, and I'm not talking about the writers. Most of the articles, imo, have either minimal or no bias. Far too often people look for bias or offense when there is none to be had simply to have something to complain about or bash someone over. Just because myself or someone else may disagree with an article or two, or several, that does not indicate bias. We all have opinions, and should be free to express them. I've said before, if we all liked the same things, this world we live in would be pretty f***ing boring!

155. jroc74

Posts: 6023; Member since: Dec 30, 2010

This times 1 million. I have been labeled a fanboy....simply because I didnt agree with the other person at one site. I spent more time explaining about debating and opinion than the subject at hand. Ypur last sentence is absolutely true.

67. darkkjedii

Posts: 30783; Member since: Feb 05, 2011

The JEDII likes your article, and agrees with it.

69. zackh121556

Posts: 131; Member since: Feb 01, 2012

Let's be honest phonearena, we are all human and have a bias to lots of things. Even parents will tell you in secret they have a favorite child however will not tell you which one. But you are able to tell by the actions they present. You truly run more iPhone articles than any other platform. I have found I am able to find news on other websites I can't find here due to the OS. Also the bias is seen through your reviewing of devices. I at one time was the owner of an iPhone and realize its no longer the leader. That said, its obvious the Galaxy S3 is the current smartphone leader and it just seems correct to run more comparisons against it then always having an iPhone vs..... also I am not a GS3 owner but we are all capable or seeing the facts.

71. belovedson

Posts: 1060; Member since: Nov 30, 2010

If the comments are too harsh get out of the kitchen. Getting back to apple, the business practices of late (bogus patents and lawsuits) have prompted much hate from both apple and android communities. Prior to apple vs Samsung, the flame wars were limited to a group of people. Don't get me wrong people (including me) still love apple products but honestly I hate apple business. Here's another example of apple business absolutely sucking. I bought the most expensive iPad 3rd gen only to realize a new iPad 4.......6 months after later. Really?!...... Apple you suck. Seriously. Charging three times the value I can swallow, but allowing the product to depreciate and become obsolete (lightning cable or whatever they are calling it) is absolute bs.

75. nwright94 unregistered

My only issue with this site is the commentators don't allow you to have an opinion unless its google-only. I enjoy android devices and reading android articles, but I personally prefer using iOS, but god forbid I mention it in these comment sections or the android people go directly to insulting your intelligence. The iPhone fanboys used to be the worst, even as an apple user, but lately they've been angels compared to what I get from android users on this website. You guys go on so much about choice, but guess what, I've made my choice and boohoo if it isn't the choice you would've made. Learn to respect others. To the editors and authors: I enjoy your articles. The android articles, apple articles, windows phones articles, all of them. I especially like the cool images taken with your cell phone, no other website does that. I don't find you biased, just some people can't stand people having differing opinions.

189. -box-

Posts: 3991; Member since: Jan 04, 2012

I would disagree with google-only. There are a number of well-regarded and frequent commentors that can offer candid reasonably-fair opinions on stuff, even if it's not their system of choice. There has been much positive feedback for Windows Phone and Sailfish, for example, and many of the more rational commenters want these systems to succeed so that their own choice system will continue to improve and remain competitive, rather than stagnate like BB, palm, or apple.

76. radji

Posts: 17; Member since: Mar 26, 2012

The only problem I have with PA articles is they sometimes are NOT proofread or spell-checked. Otherwise, I always enjoy their presentation of mobile news. I think the users who start the flaming or the bias don't even read the article. Like my great-grandma, they look at the first few words in the title and then make up the rest in their tiny little heads.

77. Samsomesh

Posts: 195; Member since: Jun 11, 2012

I love phonearena... And i dont think they r biased... They r honest... But some idiots will not get that..

79. bluescreen

Posts: 154; Member since: Nov 22, 2012

ok i havent even read all of this article nor did i read half the comments but i just wanted to skip to my possible solution to so called flame wars or rude commentors whatever....anyways i was on this dating site a few years ago and people could get 90mins free in a chatroom for one day then they were done and had to wait till the next day for 90more no matter if they created another new freebie account with a different email address somehow their site would still reckonize its the same person trying to gain access and when they went to chat it would say something like you already used ur alotted time....anyways point being....why not just impliment something like that on these comment sections to the people always hurling insults around and being negative....u cant say u cant do that cause this is your site and u can restrict access to whoever u want....let them access ur site still just no longer allowed to comment....sure some computer guru will prob find a way around it though....btw i like most of the articles and comments on here.....helps me find out alot about the phones and tech stuff so keep up the decent reporting :)

80. DigitalJedi_X2

Posts: 346; Member since: Jan 30, 2012

Michael, you have to admit, the writers here do strongly favor Apple. And while you're not as bad as Victor in that respect, you do favor Apple. PA may not be as biased as iBGR or iEngadget, but PA has earned the nickname iPhonearena. You say its because of Apples success, which cannot be doubted but the fact that they've continuously put out a mediocre product in the iPhone with features that have been out since 2009-2010 but they're touting as "new" and "magical" and Phonearena cheers them right along and agrees with them along with the rest of the North American media cannot be ignored. Now if Phonearena is actively trying to changed that, that's great! More balanced news and reporting is what's needed. Somehow, I doubt Phonearena will stop the Apple cheer leading but one can hope. Good article by the way!

85. nwright94 unregistered

Is there anything wrong with Michael preferring apple though? No. It's just as fine as another person preferring android. You just have to learn to live with people liking things that you may not :)

86. DigitalJedi_X2

Posts: 346; Member since: Jan 30, 2012

No. There's absolutely nothing wrong with Michael preferring Apple products. To each his own. But if he's supposed to be writing an article on say... Android or WP or Blackberry and continuously compares them toApple even though the article has nothing to do with Apple, then there's a problem. He's supposed to be objective, not subjective. Unless he's writing an Editorial. That's the problem.

88. nwright94 unregistered

Yeah, I understand what you mean. Personal preference should be left out of reporting unless, like you said, it's an editorial because then that little snippet of personal preference calls the whole articles integrity into question.

109. MichaelHeller

Posts: 2734; Member since: May 26, 2011

See, there is my number one issue. I do not favor Apple. I own only Android products, and my wife actually routinely calls me a "Google whore". You are coming in expecting to see an "iPhoneArena" slant, so that's what you're going to find, regardless of what is actually there. If you go back through everything I've written, there is no Apple bias, I can assure you of that. That said, I fully recognize that many people out there truly enjoy Apple products, so I try to use that perspective in my writing, because I personally don't see the allure.

130. JBurd3

Posts: 11; Member since: Mar 07, 2012

Maybe you, and some of the other writers on here are stereotyped. In your case, ironically, if you're an advocate of Andriod and ppl think you favor Apple then that really shows how UNbiased you really are lol. I love the website because it keeps me updated and informed on the lastest and greatest in the mobile world. I wouldnt single any one writer out and call them biased but the site on the whole takes on an "I prefer apple" type attitude. I think because of that, it gets taken on the authors. But one of the reasons why so many feel like that is because theres SO MANY (a lot with no real significance) articles revolving around apple/steve jobs compared to everything else. Ppl feel like Tim Cook couldn't even break a toenail without it being posted on here with it somehow relating to how it may or may not affect apple's profit margins for the quarter. In the phone reviews so many get compared to the iphone as if it is THE GOLD STANDARD as far as mobile devices. A significant portions of these reviews will phrase the phone for all of its innovation and high points but leave a "this phone is awesome... just not as good as the iphone" type of impression. And Im by no means saying that ALL of them are like that.

139. gaby1451

Posts: 119; Member since: Mar 30, 2011

Aw, so you're married? :-/

180. MichaelHeller

Posts: 2734; Member since: May 26, 2011

Yep, actually just got married back in June down in Jamaica.

190. -box-

Posts: 3991; Member since: Jan 04, 2012

@Michael H: So I guess the attempted switch to Windows Phone didn't stick? ;)

207. MichaelHeller

Posts: 2734; Member since: May 26, 2011

Oh, I never expected that to stick. That was purely to familiarize myself with the platform, so I could be better about writing on the subject.
This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit for samples and additional information.