Dear PA commenters: let's talk about bias

We here at PhoneArena can have something of a thankless job, but it is a job that we love, and one that we attempt to do as well as we can. We try our best to present you all with news, reviews, and analysis in an honest, thought-provoking, and (if possible) entertaining way. But, it seems about time we directly address our comment community, because many of you seem to have a skewed idea of the word "bias"...
This is a discussion for a news article. To read the whole news, click here

216 Comments

40. kingpet13

Posts: 139; Member since: Feb 02, 2012

I normally recognize Michael' articles because his articles normally seem a little longer and will go out of the way to explain his point fully to multiple points of view.

141. someones4

Posts: 627; Member since: Sep 16, 2012

Also for the fact that someone just accused his article of being biased the other day.

166. MichaelHeller

Posts: 2734; Member since: May 26, 2011

That happens nearly every day

18. fanboy1974

Posts: 1345; Member since: Nov 12, 2011

Stop kissing Apples butt and we can talk about bias.

23. MichaelHeller

Posts: 2734; Member since: May 26, 2011

How and when have we done that?

36. XPERIA-KNIGHT unregistered

dont worry michael, you are fighting for the right things and its plain to see.......so you do not have to defend your self all the time.......people here will defend you remember that :)

51. fanboy1974

Posts: 1345; Member since: Nov 12, 2011

"CITI: Now is the time to buy Apple stock" What does Apple stock have to do with buying your next phone. This is not the first time I've seen stuff like this.

66. MichaelHeller

Posts: 2734; Member since: May 26, 2011

Not all of our articles have the aim of helping you buy your next phone. We routinely run financial stores stories on all companies, not just Apple. The point is to cover all aspects of the mobile market.

101. MartyK

Posts: 1043; Member since: Apr 11, 2012

Michael, You wrote early in a post that," Apple is a very successful company", I have a idea that you and your colleague can write. Let's celebrate do a tribute to the Iphone, Starting with how it came about, from the "name to the slide to unlock lock-screen".

44. MC1123

Posts: 1256; Member since: Nov 12, 2012

lol no.. they are not apple bias... pretty much bias to any android and iPhone related! but you cant deny the fact that iPhone and iPad, even they look redundant, looks much better than any android tablet... the only comparable to iPad is the surface in terms of design! and you cant really compare iPhone and android since they are really different! but you can compare android to another android so that you can see who is superior!

136. Nikolas.Oliver

Posts: 1574; Member since: Jul 01, 2012

said the bb fanboy..

183. -box-

Posts: 3991; Member since: Jan 04, 2012

I would disagree. I think the ipad/phone/pod/whatever look cheap and uninspired, and lack thorough refinement in design. Notably, having sharp edges on a consumer product is a gross oversight. It's one thing having a 90 degree angle on a product, it's another when that 90 degree angle is squared (like most apple stuff) rather than rounded or angled (chamfered). Example: the Nokia N8, E7, Lumia 800/900/920, etc all have flat tops and bottoms, but are rounded such that it's not unpleasant to hold. iphone/pod/macbook etc have angled edges causing discomfort without a case or barrier between the user and the device. Similarly, the ipad's edge design digs into the users hands, rather than resting on it, causing discomfort and requiring the bearer not to grasp it on the edge, but cradle it, thus exerting more effort and causing more fatigue. They may have clean designs, but I would not call them "better" or "beautiful", no more than I would label a bar of soap the same.

59. bizwhizzy

Posts: 51; Member since: Aug 04, 2011

... said the Android fanboy.

20. dwagner8

Posts: 9; Member since: Nov 05, 2012

I became a wireless consultant a month ago and this site is responsible for probably 75% of my knowledge. Keep up the good work.

21. XPERIA-KNIGHT unregistered

While I cant say there is completely "no" biased here........I will say that it seems to be slowly diminishing..........And look we all should realize that these guys are just as human as we are.........although different in many ways, yet the same in "making mistakes".......We have to try our best to respect each and every ones opinion and do, as Michael said.......give constructive criticism, rather than name calling, swearing, and other negative things towards others........ We got to look at the big picture here, because believe it or not.....what we post and disscuss here has been affecting the world this WHOLE time!.......hence the reason why we've been seeing surprises such as this nexus phone from google! Our opinions and thoughts shape our world whether it be online or in the real world. Why? Because the internet has a life of its own.......and can be one of the most deadliest places, as well as the most enjoyable........ So lets continue to help each other by........."being honest", even if that means "hurting someones feelings" but IF ONLY that also means .....telling the truth! and if it comes down to that then do so with love not hatred and anger :) peace to everyone here and much love to the PA Authors and community

27. MichaelHeller

Posts: 2734; Member since: May 26, 2011

We aren't perfect, but we're trying to get better. Thanks for the comment!

24. PequeñoConfucio

Posts: 9; Member since: Oct 28, 2012

I love PA! It's always the first site I visit when I look for mobile news. Keeep the good work

25. MC1123

Posts: 1256; Member since: Nov 12, 2012

i call you bias for android and apple related and you'll really bashed BB and even WP...we all know that BB is down right now.. you dont need to keep on saying that on every article BB related! you're giving BB a bad name you know... RIM is the only company right know that i know that's making huge effort to make BB rise again! yet most of your writters dont see that..but you keep on saying that "BB is desperate" you're so negative you know.. and its not good jornalism! i suggest you write articles and mostly reviews that isnt bias... so hoping a new PA overhaul will do the trick!... im hoping in 2013 a mobile site for PA!

39. MichaelHeller

Posts: 2734; Member since: May 26, 2011

m.phonearena.com

108. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

now how about URL's to the Phone Arena App in the App Store, Google Play Store and the Windows Marketplace? ;)

184. -box-

Posts: 3991; Member since: Jan 04, 2012

...why use an app if the website offers full functionality?

211. KingKurogiii

Posts: 5713; Member since: Oct 23, 2011

that's a dumb question guy. for easier navigation, better performance, extra features, lots of stuff can be pulled off from having an app. lots of people do it. Engadget has an app, there's one for USA Today and the New York Times even has an app.

26. Izzy_V

Posts: 216; Member since: Jul 07, 2012

"We rely on our comment community to keep us honest, and more importantly, to make us better at our jobs, which means we need constructive criticism, and not insults." And whether you take our comments as criticism or insults isn't because of our perspective but because of yours.

30. MichaelHeller

Posts: 2734; Member since: May 26, 2011

The difference between criticism and insult can also very easily be based on the wording of the comments. Someone who calls us "iPhoneArena" is not doing so as constructive criticism, neither is someone who accuses us of being sheep. Those are direct insults.

38. Izzy_V

Posts: 216; Member since: Jul 07, 2012

That should be a red flag for when you're crossing a line in a specific direction. If it gets down to insults it means that reasoning has failed and we need, yes need, to get down to that level to get your attention.

46. MichaelHeller

Posts: 2734; Member since: May 26, 2011

That's why I'm asking for better explanations. Unless we know how and where, how can we do better in the future? Besides, no one responds well to insults. All that kind of wording does is inhibit discussion because someone is going to get angry. The more respect you show, the likelier it is that you are heard. If flame wars have shown nothing else, they prove that yelling just begets yelling. And, we want to have discussions.

58. Izzy_V

Posts: 216; Member since: Jul 07, 2012

That's where the other issue comes in. You guys don't do as much as you possibly can to stop those arguments. Users like wendy and mxy post one-liners again and again and so do other users (most likely alt. accounts) to start arguments which in turn start insults but by the time you guys finally get to removing the the comment(s) from view, more than half of the article's comments have branched out from the one-liner. I don't know why they haven't been banned when they've been doing this for months. I've actually been telling other users to report and ignore them from that point on but because they're allowed to stay it's going to keep happening. If you want the respect you think you should be getting, that's what I think you should start with.

63. MichaelHeller

Posts: 2734; Member since: May 26, 2011

The ban hammer isn't a solution, because people always find a way around it. We are constantly handing out warnings and moderating comments, but those people always come back. If you know that there are certain people who are out to incite an argument, then you also have a responsibility to not engage that person.

98. Izzy_V

Posts: 216; Member since: Jul 07, 2012

I know it's the last resort answer and it's a rash recommendation but I'm bringing it up because moderating comments and sending out warnings hasn't worked. Using it is up to you, but it would be my answer. I haven't contributed to the arguments that are started by those users in some time but if they don't care about either of our warnings and other users don't get that they should ignore them they're not going to think twice about continuing with those one-liners.

185. -box-

Posts: 3991; Member since: Jan 04, 2012

It got rid of taco... that was an instant improvement to the site, since they were more of a troll who incited argument than a useful commentor with valid points or perspectives.
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