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Dead man billed by Verizon, death certificate not enough proof says the carrier

0. phoneArena posted on 07 Mar 2010, 14:50

The daughter of a deceased Verizon customer had to get her story heard by the media before Verizon would close the dead man's account...

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posted on 08 Mar 2010, 11:07

24. behold--me (Posts: 650; Member since: 22 Jun 2009)

It seems no matter which carrier u go with ur gonna have to real with some asshole in customer service down The way. I bet when verizon found out about this guy he had a nice talk. What an idiot.

posted on 08 Mar 2010, 14:11

27. XxxMich3113xxX (Posts: 13; Member since: 30 Jan 2010)

I had a few problems with this issue, had a customer come in, saying "so and so" passed away, called CSR and they said they needed a death cirt., they went and got it, and when they cam back, we called CSR back and they said "that is the most un thoughtful thing I have heard", a customers DOESN'T NEED A DEATH CIRT., The CSR they talked to was an idiot...enough said.

posted on 08 Mar 2010, 18:36

33. Cali_E (Posts: 196; Member since: 24 Sep 2008)

the majority of you that have posted on this article are just plain idiots. thats really all i have to say. dumber than a pile of rocks

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