Cingular and Verizon Wireless facing lawsuits
The lawsuit filed against Cingular alleges that after acquiring AT&T Wireless in October 2004, the U.S. top carrier has degraded the network and thus has forced former AT&T customers to move to Cingular's network and then forcing them to buy new phones, pay higher fees and even hitting them with early termination fees of $175 if they prefer to move to another carrier. The suit is aiming to hold the company accountable for failing to live up to what they'd promised to the loyal customers.
Meanwhile, Verizon Wireless is being sued for charging customers a $2 monthly fee for roadside assistance since January 2004 without any preliminary agreement. The company has refused to refund the extra fee. Verizon Wireless is yet to file a response.