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BBC program to investigate the storage shortage on the 16GB Samsung Galaxy S4

0. phoneArena posted on 10 May 2013, 11:40

BBC Watchdog is a weekly show on the British broadcaster's network that does investigative reporting into issues affecting consumers. A teaser for next week's show, which ran at the end of this week's broadcast, shows that the Samsung Galaxy S4 will be under the microscope next Wednesday, when the show is aired on BBC1...

This is a discussion for a news. To read the whole news, click here

posted on 12 May 2013, 12:07

60. Larry_ThaGr81 (Posts: 449; Member since: 26 May 2011)

Exactly, I'm rooted and unlocked and that's exactly what I'd do if the lack of internal space was bothering me. Titanium Backup is one of the advantages of being rooted because you can get rid of the crap you don't want.

posted on 10 May 2013, 12:00 2

5. smallworld (Posts: 504; Member since: 13 Jul 2012)

And this is where the taxpayer money goes...

posted on 10 May 2013, 12:05 9

7. darkkjedii (Posts: 24974; Member since: 05 Feb 2011)

Get em BBC

posted on 10 May 2013, 12:24 2

8. xperiaDROID (banned) (Posts: 5629; Member since: 08 Mar 2013)

Get em BBC? Dark, you hate Samsung eh?

posted on 10 May 2013, 16:01

36. darkkjedii (Posts: 24974; Member since: 05 Feb 2011)

Nope love em, but I hate that there's so much bloat ware on the device that it takes up half the internal storage. On top of that you can't uninstall it. That sucks bro, any way you slice it.

posted on 10 May 2013, 12:25 1

9. GalaxyXperiaOptimusDroid (Posts: 13; Member since: 10 May 2013)

Spoiler alert! ; if the features are consistent it takes the whole 16gb.

posted on 10 May 2013, 12:28 4

11. d_myke (Posts: 15; Member since: 13 Nov 2012)

Will they also investigate HTC because the 32gb One only has about 25gb available to the user? And Blackberry because the 16gb Q10 only has about 10gb available?Lets face it, this is how it is and it might even get worse with time. The best solution would be to stop these guys from making phones with only 16gb. Minimum should be 32gb.

posted on 10 May 2013, 12:35 7

12. g2a5b0e (Posts: 3817; Member since: 08 Jun 2012)

I agree. I don't think this is the biggest deal in the world, but the amount of bloatware on our phones is starting to get a little out of control. This is exactly why Samsung should have just started at 32GB. This controversy wouldn't exist.

posted on 10 May 2013, 15:16 1

33. taz89 (Posts: 2014; Member since: 03 May 2011)

the reason the htc one gets away is that 25gb is still plenty where as 9gb for many will not.

posted on 10 May 2013, 16:43 1

38. kclgphilsbsa (Posts: 765; Member since: 21 Jan 2013)

Coz it is 32gb,
Samsung 32gb myt end also w/ 25gb available for users,,
Dmyke's point is all manufacturers have their own bloatwares

posted on 10 May 2013, 16:46

39. kclgphilsbsa (Posts: 765; Member since: 21 Jan 2013)



posted on 10 May 2013, 12:39 5

13. medicci37 (Posts: 1335; Member since: 19 Nov 2011)

Or make them advertise available storage. Instead of just telling you how much memory is installed. Bloatware is getting 2 be ridiculous. Should have a option to delete it without rooting

posted on 10 May 2013, 13:52

18. tedkord (Posts: 14151; Member since: 17 Jun 2009)

And also them report total memory in base 2, the same way the OS reports it. Memory manufacturers have engaged in this lying forever, so toy think that memory stick has 16 gb of space, and it actually has 14.x gb.

posted on 10 May 2013, 14:43 1

28. flamencoguy (Posts: 107; Member since: 04 Aug 2012)

Folks. It is not incorrect. Don't blame it on lying. The chip when empty has a 16GB capacity but after it is formatted it may be 14.x GB as you say.
Different formats will require a different amount of overhead for formatting.( FAT, FAST16, FAT32, NTFS etc)

Chips are designed that way to be able to write 1, 2, 4, 8, 16, 32, 64, 128 GB etc of zeros and ones. Then some of the zero and one spots are used in the formatting such as the directory and even lower level data. Addresses for chaining sectors etc. Marking bad sectors. Hopefully these red faced people will go and do some research to try to understand concepts better.

posted on 10 May 2013, 14:00 2

21. DRAPicard (Posts: 27; Member since: 05 Nov 2011)

I would agree with this as well! I don't mind that there is software "pre-installed" on a phone I buy, but as the user, I should be able to choose what gets to stay on the device and what doesn't. Bloatware is awful! And anyone that doesn't believe me, go to Google Play and look for the Blockbuster App or anything else that users can't uninstall from their devices.....the reviews are terrible and people hate it!
If I was in the business of making apps, I would not risk tarnishing my brand image with being "bloatware" and having people have negative thoughts and feelings about my brand.....

posted on 10 May 2013, 18:35

40. vincelongman (Posts: 5079; Member since: 10 Feb 2013)

All companies should have to do this, same as makers of laptops, ultrabooks, tablets, PCs,...

posted on 10 May 2013, 13:32 1

16. pknexus (Posts: 3; Member since: 09 May 2013)

People have a right to complain, and Samsung has a right to sell whatever they want. If you don't like it, don't buy it, and maybe Samsung will change the phone to accommodate people's wants.

posted on 10 May 2013, 14:00 3

22. bittertruth247 (Posts: 36; Member since: 03 May 2013)

Like many, I'm tired of hearing people complain about how much usuable memory Samsung's S4 phone actually has so I have a simple solution-since Samsung currently uses Android OS which is through Google, how about people "google" the phone before they buy it! That way, they can't blame anyone but themselves for their lack of research!! People, everything in life is a choice-you don't like the 9gb's out of 16 the phone comes with, don't buy it! Samsung never said the phone comes with 16gb's of usable memory, it simply says it comes with 16gb's of internal memory!! No storage drive has 100% of it's full volume for use, even a 32 gb micro sd card has about 29 gb's of actual usage-get over it already!!

posted on 10 May 2013, 14:10 2

24. Androider01 (Posts: 1; Member since: 10 May 2013)

Everything is OK. Think about its functions, that beat all other phones.

posted on 10 May 2013, 14:33 3

27. flamencoguy (Posts: 107; Member since: 04 Aug 2012)

Seriously, BBC is acting like they are the consumers' champion. They are acting on ignorant consumers behalf. Too many of these wannabes don't know squat about technology.
There is no deception or false advertizing here. It just is what it is.
It is a 16GB ROM chip. They never claimed it was entirely free for you to use. Just like memory slots available for expansion on a laptop or PC desktop. What percentage of people knew that they could not expand the factory installed 1 GB memory if all slots are used with lower capacity SIMMS/DIMMs. Unless you replace all of them.
This kind of stuff does not require deep knowledge. Just get some sense ok.!

posted on 10 May 2013, 14:57

29. gallitoking (Posts: 4721; Member since: 17 May 2011)

this is understandable to most of us but to a regular joe 16gb should not need a paragraph to explain on where the other half of storage goes... is fine if you dont get 16gb but to have half only availlable is the real issue....

posted on 10 May 2013, 16:22 3

37. febzz (Posts: 11; Member since: 26 Oct 2012)

It is just me or do T-mobile Galaxy S4s indeed have 9.62GB of Internal Memory available to users? Mine has 9.62GB usable memory.

And yes, people who play games whose sizes are 1-2GB each will definitely find themselves with a little memory left. I don't play those games on my Phone and to me, with this much memory left, I can live with that.

posted on 10 May 2013, 18:38 1

42. donronaldlim (Posts: 3; Member since: 26 Mar 2013)

With this complaint.... I'm pretty confident that Galaxy Note III will no longer use the 16GB storage... It's going to be 32GB/64GB. It's good that sometimes good OEMs will get criticisms so they get to improve on their next unit =)

posted on 10 May 2013, 19:17

45. SlimSoulja86 (Posts: 660; Member since: 03 Nov 2011)

I could b wrong, but ppl here they complain about their memory eating apps n games. Here is something i dont get. If you kno u use a lot of memory for your games and apps, why on earth would you go for 16GB? even a joe at the street who loads lots of songs and pictures knows something or two about memory on their devices. I have a teenage lil sis who knows nothing about tech stuff, but she understands how memory on her phone works, cos she got lots of songs and pictures on her phone. What yall r complaining about, just sounds like fanboys attacking samsung. Yall here kno how this works, with so many features on an S4, wat did yall thought?

posted on 10 May 2013, 19:41

46. JunBringer (Posts: 137; Member since: 01 Oct 2012)

lol try having an 8GB Nexus 4!

posted on 10 May 2013, 21:07

49. TROLL (banned) (Posts: 4851; Member since: 13 Apr 2012)

8, 16GB memory should'ev been discountinued®

posted on 10 May 2013, 21:24

51. lyndon420 (Posts: 5012; Member since: 11 Jul 2012)

Pretty sure this will start new policies going forward. Wether its a phone, computer, external hard drive or sdcard, if it states a size of storage on the product or box it came in, that needs to be made available to the consumer.

posted on 10 May 2013, 23:52

52. voxmarc (Posts: 335; Member since: 22 Aug 2012)

BBC is Sexually Harassing Samsung....Investigate your Pedophile first.

posted on 11 May 2013, 05:37

54. locoboy808 (Posts: 53; Member since: 08 Oct 2009)

Never mind about all that bull we should be talking about how much radiation this device has . seems like the more you put in to a phone the more radiation and has.and they also made it available so that they can but more radiation in a phone I think its dumb why should we all die just for having a cool gadget I'm sticking with my old school flip phone I don't need to upgrade and have a high bill paying for Internet texting and all these features that just don't make sense just have something plain and simple to make and receive calls just get up tablet or a home computer to do all that stuff lol

posted on 11 May 2013, 16:33

57. razmahtaz001 (Posts: 374; Member since: 11 May 2013)

this is not a samsung only problem. all computers/laptops/netbooks/tablets/smartphones, etc...does not come with its advertised internal storage. so why is the BBC targeting samsungs s4? why not change the heading/title to something more universally appropriate? i have a verizon lg intuition that has a 32gb internal storage, only 25gb usable...that is 7gb used by the phones os and other features...which is the same amount that the galaxy s4 is using.

the bigger the internal storage (32 or 64), the usable storage then isnt really a big deal. that is why you should know how much storage you plan on using so you can buy the appropriate default storage of that smartphone...is that so hard to grasp??? i myself dont play/download games, so a 16gb smartphone would suffice, but i got the 32gb just incase ;o)

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