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Apple issues support document related to "purple halo" on Apple iPhone 5 pictures

0. phoneArena posted on 07 Oct 2012, 21:40

On Sunday, Apple issued a support document related to the "purple halo" seen on some pictures taken with the Apple iPhone 5; according to the Cupertino based firm, it is an issue seen on all small cameras and all generations of the Apple iPhone...

This is a discussion for a news. To read the whole news, click here

posted on 07 Oct 2012, 21:57 8

4. Droidster (Posts: 2; Member since: 13 Aug 2012)

If I was an appler I would be pissed. Its like putting a sticker on something...yeah it looks a bit different but isnt it the same thing? Or that guy that puts rims on a P.O.S!!!!

posted on 07 Oct 2012, 21:59 33

6. squallz506 (banned) (Posts: 1075; Member since: 19 Oct 2011)

No purple halo on my evo 3d or sgs3. Maybe I'm holding them wrong.

posted on 08 Oct 2012, 01:49

49. jroc74 (Posts: 6019; Member since: 30 Dec 2010)

No purple halo on my Droid 1, Droid X1, RAZR, Rezound and G Nex when I had it.......

Never heard ppl talking about purple halos on the iPhone 3GS, 4, 4S.

I call Occoms Razor. I have read info that says software can fix it or make it less noticeable. Still....

posted on 07 Oct 2012, 22:03 12

7. allen83 (Posts: 107; Member since: 01 Mar 2012)

My N9 doesn't that have that kind of purple halo they are talking about. Maybe the stories are true that iPhone 5 have a low quality build

posted on 07 Oct 2012, 22:08 17

8. e.wvu (unregistered)

To Apple, it's always the consumer's fault that these issues exist.

posted on 07 Oct 2012, 22:16 11

10. Fuego84 (Posts: 352; Member since: 13 May 2012)

This is bull apple and you know it. Apples defense is always this, all smartphone have these problem. When consumer reports come out admitting that the iPhone 5 sucks Apple will probably say all smartphone suck.

posted on 07 Oct 2012, 22:30

15. Hemlocke (unregistered)

Consumer Reports loved the 5. The purple haze affects all cameras.
These guys do this for a living.

posted on 07 Oct 2012, 23:10 6

22. Hammerfest (Posts: 384; Member since: 12 May 2012)

Weird, never had this problem on any of the past phones I have owned... ANY OF THEM AT ALL

Care to try again?

posted on 08 Oct 2012, 00:09

34. Hemlocke (unregistered)

Yeah, the professional photography site knows less than you, fanboy. My bad for referencing professionals.

posted on 08 Oct 2012, 01:04 2

43. Whateverman (Posts: 3284; Member since: 17 May 2009)

So not having that issue makes him a fanboy? Lol.

posted on 07 Oct 2012, 23:59 2

29. 90ninjas (unregistered)

So a comparison of the iP5 and iP4S encompasses all cellphone cameras? Ok..

posted on 08 Oct 2012, 00:13 4

35. kach22 (Posts: 153; Member since: 04 Nov 2011)

Dear Hemlocke, if it so common for all camera's why we haven't seen this before or to be precise why Iphone 4 owners never complained about this. It started with this "magical" Iphone 5 and now "i phan"s are calling "well it is normal" and they are digging everything to support this. Why can't you just accept the fact that even it is common for most camera's ( though i have never seen this in photos taken by any of my compact digital or phone cameras) Iphone 5 seems to have been the most guilty of this phenomenon.

posted on 08 Oct 2012, 01:59

50. jroc74 (Posts: 6019; Member since: 30 Dec 2010)

Read some of the comments at that site.

I agree it can be normal after reading up on it.....but even looking at the 4S and 5 comparisons at that site...it looks worse on the 5.

That cannot be denied.

I just took 2 pictures with my RAZR pointed at bulbs. No purple halo. That also cannot be denied.

posted on 08 Oct 2012, 02:08

52. jroc74 (Posts: 6019; Member since: 30 Dec 2010)

I seen yellow or white with my RAZR, not purple. I tried my best to re create the purple halo. I would like to see that site do a purple halo effect comparison for different phones, like WP n Android.

And read what that site said under: Is it internal reflections / Lens flare?

posted on 08 Oct 2012, 05:30 1

62. Berzerk000 (Posts: 4275; Member since: 26 Jun 2011)

Then why is it only an issue now? Or, why has this never been a problem until now?

Yes, the purple haze probably does affect all cameras, but it's to such a lesser extent that people didn't notice it. However, it is entirely noticeable on the 5, and that's why people are making a big deal out of it. The problem isn't the purple haze, the problem is Apple should've done more to prevent it.

Another day, another problem with the iPhone 5 it seems. At first it seemed like a nice device for iOS users to me, but now it's just filled with problems.

posted on 07 Oct 2012, 22:18 6

11. Yummy (Posts: 117; Member since: 28 Mar 2012)

There is always some kind of excuse. LOL

posted on 07 Oct 2012, 23:50 1

26. amiaq (Posts: 509; Member since: 30 Jun 2012)

"some kind" or "SAME kind" of excuse?? LOL

posted on 07 Oct 2012, 22:20 1

12. enemy_dil (Posts: 7; Member since: 07 Oct 2012)

Like droids are born gods
Grow up!

posted on 07 Oct 2012, 23:07 7

20. MorePhonesThanNeeded (Posts: 645; Member since: 23 Oct 2011)

Butt hurt much, no one said droids are born anything, but when did the masses have any other smartphone other than an iphone that had some problem like this with it's camera? Perhaps you should grow up and learn how to create a complete thought rather than a string of words that do not even make a sentence.

You apple lovers are strange lot, stop defending mediocre reasons for issues and allowing your company to call you stupid for taking a photo in broad daylight. I've take photos in all sorts of lighting conditions and I have yet to see that blueish tint show up because of light hitting my lens at exactly 38ยบ, when the sun and the moon completely align with Mars and Jupiter whilst a solar flare erupts...you catch my drift...you just happened to hold it wrong at the exact moment in time. Love Apple's excuses, you the customer do not know how to use our premium product, come in for lessons on how to snap photos, hold the phone to use for a phone call and why when you use the maps, you must purposely tell it that you are 10 miles from your real position so it can accurately tell you where to go.

posted on 07 Oct 2012, 23:52 1

28. sheik (Posts: 249; Member since: 12 Sep 2012)

And this apple evangelists defend their faulty products faults as they defend their livelihood. Get real for f*ck sake......

posted on 07 Oct 2012, 22:22 6

13. rusticguy (Posts: 2828; Member since: 11 Aug 2012)

"Holding it wrong" resurfaces ... hold it right and then shoot !!! So good at least APPLE is probing other devcies also now that they are clueless as always.

posted on 07 Oct 2012, 22:24 12

14. dsDoan (Posts: 234; Member since: 28 Dec 2011)

Apple's two excuses when something goes wrong:

1.) It's the user's fault (aka "You're doing it wrong")
2.) Other devices have this issue, so it's not our fault.

Both are frequently used by Apple.

posted on 07 Oct 2012, 22:41 4

16. rusticguy (Posts: 2828; Member since: 11 Aug 2012)

Apple loves Insulting the Intelligence of their customers at first available opportunity. That's their style of "A"rrogance. No wonder even their iPAD market share dropped to 52% in US and thats the reason that they are trying the minipad or whatever it is called.

posted on 07 Oct 2012, 22:49 3

17. mas11 (Posts: 1034; Member since: 30 Mar 2012)

So I guess, "You're holding it wrong!" has become Apple's official customer service motto.

posted on 07 Oct 2012, 23:51

27. preet27in (banned) (Posts: 173; Member since: 07 Jul 2012)

oh that very simple....... betray ur iphone AND BUY ANDROID HANDSET. thats how simple it is.... ios sucks big big time.CHEERS TO ANDRIOD !!! OH APPLE FANBOYS R KINDA JELEOUS? ARENT THEY.? HAHAHAHAHA

posted on 08 Oct 2012, 00:03

32. kach22 (Posts: 153; Member since: 04 Nov 2011)

Apple creates really "special" phones.

1. You have to "hold it in a special way" to get "magical" signal strength,
2. You have to angle and shade the light source to get "amazing" pictures,
3. You have to put it in a special protective case so that it will look "fantastic".
4. You will have to plan your route using iMaps, it will take you to a very "special" place. (Apple will not take any responsibility if you drop from the bridge).

posted on 08 Oct 2012, 00:25 1

36. greenrolaids (Posts: 56; Member since: 04 Feb 2012)

This article will never make it to BGR the iphone can never do wrong site.

posted on 08 Oct 2012, 00:36

37. phil2n (Posts: 487; Member since: 30 Apr 2012)

i have to move the camera of my phone..

wait? you want me to destroy the formation so that the warranty will be invalid
i $$e what u did there

posted on 08 Oct 2012, 00:37 1

38. amir1975 (Posts: 22; Member since: 18 Aug 2012)

I can't understand REASONS for buying a problematic device 2 or 3 times more expensive than a complete gorgeous Android based devices. i had experienced IOS before, it's so simple, not sophisticated as Android and so not suitable for Professionals and Geeks. sometimes i suppose that who buys an iphone, is completely a naive person which never knows about Hardware and such issues.

posted on 08 Oct 2012, 00:38

39. lkjhgf (Posts: 9; Member since: 14 Sep 2012)

what a third class suggestion, shame on apple to charge premium on half cooked product...

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