Apple is aware of "Error 56" bricking some iPad Pro 9.7 units

Yesterday, we heard that the latest iOS update — 9.3.2 — has been reported to brick a number of Apple's newest tablets – the iPad Pro 9.7. Reports said that, post update, some of the slates would end up just showing a mysterious “Error 56” message, instructing the user to plug their device to iTunes. Following those instructions would still not wake the device up, however.
This is a discussion for a news article. To read the whole news, click here

73 Comments

42. Plutonium239

Posts: 1200; Member since: Mar 17, 2015

"Maybe a saboteur???" I doubt it very much, Apple has always sucked at software.

44. darkkjedii

Posts: 30974; Member since: Feb 05, 2011

Tell it to someone who cares. Lotsa trolls to troll with.

50. 444777

Posts: 399; Member since: May 02, 2016

Thousands of readers care. They come here for information and help. Apple is surely reading everything we post. You are on off the trolls. You troll anyone who dislikes Apple. Everyone has rights to voice their speech dopey.

56. darkkjedii

Posts: 30974; Member since: Feb 05, 2011

You're a proven liar. No credibility.

57. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

But it is a fact. apple has always sucked at software. Mac OS was riddled with issues for years that were never fix. Steve's own NextStep was also riddled with issues. The biggest issues was its limited ability to hand certain types of hardware configurations. The same issue was dragged into OSX. The was improved once they went x86, but it still has to have a HAL created specifically for the Mac configuration it is being installed on. iTunes is the most hated desktop software EVER! Even Apple fans were relieved for finally being able to do OTA upgrades and backups. Please try to deny this! Quick-Time is still the biggest POS media player and is worse than Microsoft's Media Player which still sucks too. iOS is not totally terrible. But no one can deny, iOS7/8/9 have all been riddled with issues that are more software related vs older firmware where the problems were hardware related. Tjis cannot be denied. Apple bout the company that makes Final Cut Pro which was the best media creation application period. The only rival it had was Adobe Premiere. After Apple ruined it with FCPX, many creators are now using Premiere because it allows them the customized way they prefer, that Apple remove from FCP and forcing people top do things the way they think it should be done. Proof -https://www.youtube.com/watch?v=re_R8caZ1FU - Apple Rant: A Pissed Professional The fact you use Apple products and liek them is actually why you should care. But see, I see the real reason. Of course in all fairness I seen how Arte is, so he isn't worth the time. However, even though he is a troll, he still makes valid points about Apple and how fans act when it comes to them and this has been an issue since before you were born. As I assume I am older than you and have been around since the very early days. The only time Apple didn't have terrible software is when Microsoft was making it for them. Microsoft made Apple Basic that ran on the first Apple's like the II, IIe and IIc. The biggest mistake they made was dropping Microsoft to make their OS and going on their own and making Mac OS. It didn't really get solid until OS8/9 and after that it was killed for OSX. OSX to me is not fluid. Its backwards and like all OS' is really boring. But the highest quality apps on OSX are not made by Apple. This is a proven fact. While the best apps on Windows in certain categories are made by Microsoft. Big difference.

59. darkkjedii

Posts: 30974; Member since: Feb 05, 2011

I flick scrolled to the bottom, after pressing "post comment". I'm not reading that PMS.

61. 444777

Posts: 399; Member since: May 02, 2016

Cause you don't like the truth.

67. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

He likes truth only when it suites him. That is typical fanboy behavior and is why Arte or anyone else, who is not on his side ruff's his feathers. Anyone with a fair amount of sense will just admit to simple things that are true. This is why I hold no OEM or Developer on some high mountain of grandeur. Whether you have a computer on your desk, under your arm or in your pocket, we are all at the mercy of them taking the money that we fund them with by buying their sh!t, to make it the least problematic as possible. It is assumed that any OEM who makes the least amount of products, should have the best quality. Steve Jobs said it best when he said an I quote -"For Apple to win, we have to get away from the idea that we have to beat Microsoft...For Apple to win, they need to focus on what Apple did best and that was making great products" - PERIOD! When Steve Jobs died, this ideology died with him as Tim Cooks focus is purely on profit and releasing the crappiest most problematic iOS updates, mac hardware, and applications in Apple's history and that is why the products are all losing sales. If Apple products sales are going down, and other are going up, even with so-called market saturation; that means Apple has an issue they need to address. The latest iPhone is garbage. The latest iPad is garbage. The latest Macs aren't garbage, but they aren't as good as they really should be. They change things that don't need to be changed liek the power connector, just to piss people off. Bricking peoples hardware because they didn't take to you for a repair is bad and its good they got sued. Microsoft didn't brick your PC because you install Linux on it with Windows. Or because you dual-booted some other OS. Why would Apple? Apple needs to get this stuff on point. They have no excuse. Its their hardware, its their software. I dont care if an update takes a full year to come to my Android. I know when I get it, it will have been done right and I will have no issues vs some rushed out the door poorly tested beta patch that fixes one thing and breaks something else.

32. cherry.dev

Posts: 107; Member since: Apr 15, 2016

come on, Apple. after 4 betas, a minor update still bricks things. fortunately, i'm not affected though. next time i guess i need to backup first.

33. Macready

Posts: 1818; Member since: Dec 08, 2014

Blatant lies from Apple, since there are also certain iPhones and other iPad models (such as the 12 inch version) being affected. And you can be sure that they are aware of that.

34. oozz009

Posts: 520; Member since: Jun 22, 2015

Haha I like the Dr. House PA put with the tittle +1.

38. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

This is why I never install updates right away for any platform. I wait at least a week to see if anyone has complaints about something not working properly afterwards. This is what a true IT person learns over the year in dealing with Windows and Linux as I do. Updates for any platform can always be an issue, no matter how careful you try to be. However, updates for Windows or Linux is a much biiger deal, do to so many possible configurations, seeing if the issue is software or hardware related. Apple should not have this issue because its one hardware, one software and they still can't get it right. Now we have to await patch #11 for iOS9. I'm so glad I didnt install this update. I've only had my Pro 9.7 for a week and it would have sucked to update and not have it work and then I try to take it back to VZW and they think I did something to it. Apple needs to get their schitt together. This is ridiculous. Enjoy yet another update fans that you all brag about, because all these updates aren't for features, they are to fix things that Apple constantly keeps breaking. How do they test this stuff? Did they not run the update on their own iPad's? How is it, their in-house iPad not error out? So much for Quality Control. This is more like WDGAF control!

69. xperian

Posts: 418; Member since: Apr 10, 2014

That's why you never install updates on their release
This copy is for your personal, non-commercial use only. You can order presentation-ready copies for distribution to your colleagues, clients or customers at https://www.parsintl.com/phonearena or use the Reprints & Permissions tool that appears at the bottom of each web page. Visit https://www.parsintl.com/ for samples and additional information.