Apple iPhone 6s battery issue hits more phones than thought

If you've been following what is known now as #Batterygate, you know that Apple is replacing the battery for free on certain versions of the Apple iPhone 6s. Originally, Apple offered the free cell replacement for units produced between September and October 2015. Typing your handset's serial number into a special box on Apple's support page tells you whether or not your particular iPhone 6s is affected...
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115 Comments

10. sissy246

Posts: 7111; Member since: Mar 04, 2015

Damn, did you miss the bus.

37. Quicksword_Phantom

Posts: 180; Member since: Jun 15, 2015

He takes the short bus. Clearly.

72. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

Don't all Apple fans?

91. Mxyzptlk unregistered

You're one to talk with your incoherent rants and essays.

14. NarutoKage14

Posts: 1324; Member since: Aug 31, 2016

It's taken them 2 years to acknowledge the issue and now they accept that it's worse than they thought. 2 years.

32. trojan_horse

Posts: 5868; Member since: May 06, 2016

And on top of that, Apple 's charging 149 bucks for repairing the iPhone 6s battery issue which is their fault in the very firsf place!

33. Scott93274

Posts: 6033; Member since: Aug 06, 2013

Umm, I think that they're charging for the touch disease issue, not the battery issue. Though there is a class action lawsuit regarding that issue.

49. NarutoKage14

Posts: 1324; Member since: Aug 31, 2016

Umm, if your phone was not made during the Sep/Oct time frame that they claim the defective batteries are from they do charge for replacing the battery.

53. Scott93274

Posts: 6033; Member since: Aug 06, 2013

I would think that if it displayed the same issues that they're currently experiencing with the phones within the time frame, then I would think so. It would appear that they do not yet have an overall grasp on how widespread the issue has become so to avoid risking another class action lawsuit and even more negative publicity, then they would best do the repair, and document the manufacturer date of the phone to further investigate the issue... But Apple has time and time again done things I feel were not in their, or their customer's best interest so who knows.

74. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

The thing is, the issue was reported on some time ago and was dismiised as no issue. Apple did that because they didnt want to do a recall. This is also a recall issue. The iPhone 4's issue was an easy fix, which they tried to sell as an accessory. But the iPhone 6 Plus bending and this battery issue, isnt a simple fix they can band-aid with a case. The thing is, admitting it easily would ghave meant stopping production to fix, which means lose of money or worse they keep makign them and then be forced to do a recall. Remember any move Apple does is to benefit Apple, not you. Which is why I stoppe dbuyign their stuff. I'm not concerned about QC. The issue with all QC is simple. You can produce millions of a single product and never find a defect in them until after the fact. Mistakes can happen during production that are beynd any QC. What does matter though is how a company handles an issue once the defect is found. Based on my experience in owning several cars even on the highend, and other products I have bought: Apple is the worse. Example, just 3 months after finally receiving our i8, which was delayed for several weeks; theer was a recall on it and my delaer came and picked it up and it was requested that the car not be driven, but to call your delaer and have them pick it up due to a seriosus stability isue, which you can read herehttp://www.autoblog.com/2016/01/13/bmw-i8-recall-stability-control/ - I was so pissed when it happened. But it was handle awesomely. Not only did they come and pick up the car, they brought a dealer replacement for me to use...(the same car) for me to use while I wait for the repair to be done. It took 3 weeks before I even got the car back. But the dealer gaves me some nice incentives. They made my next 3 payments and they paid for dinner at a nice exclusive restaurant in the city...my favorite...the 95th. They delivered my car which was clean and waxed to perfection. I appreciated the service, the nice gifts and more. Apple who is a $200B company, got that way by cutting costs and corners and selling known defective products to masses of people and not being held responsible for it. Its a shame.

98. NarutoKage14

Posts: 1324; Member since: Aug 31, 2016

Another interesting tidbit is that this issue suddenly became more widespread after the iOS10 update. I'm guessing that they already knew about the faulty batteries and had already calibrated iOS to account for it. My theory is that an iOS10 bug caused a proper battery calibration resulting in the new wave of reports. Remember that Apple has repeatedly demonstrated that they are willing to market products with design or manufacturing flaws.

69. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

I could care less what the recall was for, at leats they did one. While Apple knows of this issue, and guess what iPhoen ^S models are still on sale even in their own stores, which are also effect units. See the difference? Oh wait, you can't because you're too stupid. Let's try it in more simple terms -https://s-media-cache-ak0.pinimg.com/236x/d1/0b/dd/d10bdd756fec094417ad2a226f276be6.jpg Do you understand now? Its written in Crayola.

121. Beastmode1

Posts: 85; Member since: Feb 08, 2016

arnt the going to charge you idiots to fix it 150 usd ?

7. Macready

Posts: 1821; Member since: Dec 08, 2014

" a small number" They always use that to downplay issues, but this time, it really seems very widespread and not just limited to the 6S. And no bubbadoes, there is no (free) fix for the large majority of affected phones.

11. emvxl

Posts: 140; Member since: Sep 29, 2009

It's an iPhone made by Apple - what could go wrong?

16. NarutoKage14

Posts: 1324; Member since: Aug 31, 2016

Murphy's law.

95. willard12 unregistered

"It just works." - Joe M., Phonearena

15. AlikMalix unregistered

My phone is on the list of affected - but I don't have the problem. I'm debating if I should get the battery replaced or wait - Apple extended the warranty til 2018.

75. TechieXP1969

Posts: 14967; Member since: Sep 25, 2013

As with all problems, they happen when it is least expected. I would say fix it now, so that you never have the problem.

17. zeppo

Posts: 200; Member since: Jul 21, 2015

I'd like to see Tim Cook take a bow and apologize to the press like CEO of Samsung instead blaming the air.

19. QWIKSTRIKE

Posts: 1459; Member since: Mar 09, 2010

Time for a recall........ Lol

22. TylerGrunter

Posts: 1544; Member since: Feb 16, 2012

Where are the news about Samsung scoring a big win in supreme court against Apple for the stupid patent designs? Or when something goes against Apple is not news any more around this site?https://www.cnet.com/news/samsung-apple-scores-supreme-court-win-patent-design-infringement-case/

35. Scott93274

Posts: 6033; Member since: Aug 06, 2013

"when something goes against Apple is not news any more around this site?" Umm.... WTF, are you smoking crack? This article that you're commenting on is negative publicity for Apple.

116. TylerGrunter

Posts: 1544; Member since: Feb 16, 2012

Learn to read please... I know the article is negative for Apple, muy complain is that when that happens it seems phonearena loses interest.

120. Scott93274

Posts: 6033; Member since: Aug 06, 2013

Tyler, my response was perfectly in line and on point with what you wrote. Before you start criticising people, telling them that they need to learn to read, I think it is best that you first learn to write and communicate properly. "muy complain is that when that happens it seems phonearena loses interest." ... once again, Phone Arena is reporting on the things you're saying they're not. They're not in the business of reporting negative stories when there's nothing to actually report, so you'll just have to wait for Apple to screw up and make mistakes if you want to troll Apple articles.

23. Plasticsh1t

Posts: 3106; Member since: Sep 01, 2014

Instant blame on the user as always or sweep it under the rug.

24. Phantom1031

Posts: 264; Member since: Aug 02, 2014

Now alixmalik, mxyzptlk, ctdog, nctx77 will try to defend...... take that samsung trolls

39. darkkjedii

Posts: 31042; Member since: Feb 05, 2011

Alik tends to tell it like it is. The others, you're correct on. In other news...ctdog wants my YouTube channel.

46. Mxyzptlk unregistered

Really darkk? And you aren't guilty of damage control yourself? BTW, I do recall you dodging a few questions in two recent topics.

58. Scott93274

Posts: 6033; Member since: Aug 06, 2013

He's critical of both platforms when he experiences something negative on them. And I'm not meaning to insult you here Mxy, but you are loyal to Apple, and defend them regularly. I'm not calling names here, I'm simply saying that you like a brand and there's nothing wrong with that, but what Phantom1031 is somewhat true, though he was a bit of a d*ck about it.
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