AT&T Quickfire pulled from shelves
posted by Alan F. / Feb 23, 2009, 1:49 PM
AT&T Quickfire Specifications
Posts: 2; Member since: Feb 23, 2009
Email we got like 3 or 4 hours ago. If you read the email closely it looks like it'll come back when they bring it up to factory standards.Inventory Alert - Quickfire Removed from System XTO: All Sales/SSG Representatives and Managers AT&T has received reports that the Quickfire GTX75 is not meeting AT&T’s minimum performance expectations and all sales should be immediately suspended. The following devices have been pulled from System X. We will let you know when they are available to sell again.· Quickfire Silver (SKU: 64941)· Quickfire Orange (SKU: 64940· Quickfire Green (SKU: 64942)
posted on Feb 23, 2009, 2:17 PM 0
Posts: 1; Member since: Feb 28, 2009
Appalling phone, appalling service. I bought a Quickfire in late November 2008. Within a couple of weeks, the phone wouldn't charge. Went back to the store and they gave me a new charger (but it took a week). Phone still wouldn't charge. I was then told to call the AT&T warranty number. They sent a new phone in January. Within a few weeks, the touch screen on the replacement malfunctioned. We called AT&T again and this time they sent us a refurbished phone. Within 3 days that malfunctioned (try to change the wallpaper, the phone shuts down). I've spent literally hours on hold with AT&T Customer Service and hours at their at their authorized phone store (Apex Telecom) trying to get a refund on this phone and they refuse to refund my money, even though the reps have admitted that there have been lots of complaints with this phone. I paid $99.99 for the Quickfire with a 2-yr contract. AT&T will only give me a Propel or Matrix ($49.99 and 79.99 with a 2 yr contract, respectively) and won't let me end the contract. Additionally, if I accept one of these "replacement" phones, the warranty on it will start from the date I first purchased the Quickfire (Nov 2008).
posted on Feb 28, 2009, 8:27 AM 0
Posts: 1; Member since: Mar 06, 2009
I purchase my quick fire in Janauary i bought it without a contract becouse i did not want to extrend mine so spend 349 plus taxes i had no problems for the first 3 weeks then it started to foul up on me when i would use Yahoo IM and only then would it freez so i took it back to the store it was 29 days old and replaced it then with in 2 days of having the replacemtn a green one it started to foul up same problem luckicly they started the 30 days over again for the new device after each time i had it replaced so i got the other one and then 3 weeks worked fine i found out ATT pulled the phone from there line i then called warranty to find out what phones they where replacing them with i found out i could get a properl a matrix or a LG vu none of them the reason i got this was for the reason i got this was for the full querty and the touch screen so i said the heck with it and took it back got my refund and now im just holding onto my 350 i got back and waitng maybe they will bring it back in the next few months so i am back to my Palm Treo 680 untill then
posted on Mar 06, 2009, 7:02 PM 0
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