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Verizon Hub Review

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Verizon Hub Review
As a VoIP phone, the Hub works quite well.  Our demo unit was connected to our Comcast cable modem service using a Verizon Wi-Fi router ($69 accessory), but any such router can be used.  If you don’t have Wi-Fi, then it can connect with a standard Ethernet cable.  While on a phone call, there is a slight “hiss” in the background, but it isn’t too noticeable.  We tested the device both wirelessly and wired, and didn’t notice any difference in the voice quality or connection speed.  When using the cordless handset, which operates a 1.9GHz, we were able to go up to 400 feet and through three walls before losing the connection from the base station.  The 550mAh battery might be less than most cell phones, but we were able to get 11 hours of continuous talk time, which was rather remarkable.

The software is stable most of the time, but we did occasionally have to reboot the device.  For instance, we would get a dial tone on the handset and dial a number, but nothing would happen.  We’d then hang-up, but could not clear the number from the screen.  Once we rebooted the system, it worked fine.  Another time was while using the map and moving it around on the screen.  The system froze for about 10 seconds and rebooted itself.  We’ve been told by Verizon support that a software update due out later in March and should resolve these issues.

A few features that we’d like to see added to the Hub is an Internet Browser (such as Firefox or Opera), cooking recipes, talking Caller ID, call screening, ringtone uploads, better video playback, personalized wallpaper on the handset, and the ability to connect a web cam or keyboard via the two USB ports.


Conclusion:

The Hub is one of those devices that sounded cool a few years ago when we first heard about it, but in today’s world it doesn’t really do anything that can’t be accomplished with a cell phone, smartphone, or computer.  While the VoIP call quality and features are nice, the $199 price, $35 monthly service fee, and $79 for additional handsets is rather steep, considering that you’re under a 2 year agreement.  If you happen to be a Verizon Wireless customer and also have a current landline number that you’d want to port over, then the Hub might be something to consider, but we doubt anyone will run out and become a Verizon Wireless customer just to be able to purchase one.

Pros

  • Large 7” touchscreen display
  • Unlimited VoIP calling
  • Easy to use
  • Directory service, movie listings, Chaperone, and VCast
  • Wi-Fi connectivity
  • 11 hour continuous talk time on the handset

Cons

  • $199 with 2-year contract or $269 with 1-year, $79 for additional handsets
  • Will not work if there is an Internet or power outage
  • No talking caller ID or call screening
  • Can’t upload your own ringtones
  • Some software bugs that need to be worked out
PhoneArena rating:
7
User rating:
Not rated
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5 Comments
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posted on 20 Oct 2010, 01:55

1. The Godfather (unregistered)


I love this device, for all the things it offers under the 35 dollar price tag it is well worth it, plus it is now my 4th digital picture frame. And yes you can customize ringtones

posted on 18 Mar 2009, 17:55

2. PhoneArena Team (Posts: 238; Member since: 27 Jun 2006)


Thank you for your comment. Our testing shows that you can select from a list of pre-installed ringtones, but you can't add or upload your own ringtones.

posted on 18 Mar 2009, 22:54

3. brikz4real (Posts: 173; Member since: 24 Dec 2008)


In reference to PhoneArena criticizing them for making this exclusive to VZW customers only: It will definitely NOT limit the device's growth. If any of the other cellcos had this they would probably do the same thing. Part of the Hub includes VZW's proprietary Chaperone service and VCast video. They now also have included internet radio at no extra cost. Also, you forgot to mention that calls to Canada are unlimited as well ( as is certain U.S. territories like Guam ).

posted on 25 Mar 2009, 23:14

4. volvoracr (Posts: 5; Member since: 09 Nov 2005)


brikx4real-You think if you make a editorial the PhoneAreana Gods will bless you with a comment like The GodFather??? Not likely... But anyway...This is definitaly something the other carriers can use. Sprint Gods...pay attention. GET THIS!!!

posted on 05 Apr 2010, 01:45

5. cyberspyder (Posts: 1; Member since: 05 Apr 2010)


I realize this topic is almost 1 year old, but i will ask my question anyway. My question being, i notice in the beginning of the article it was stated that this was used with comcast, was the $35 service fee required to use ALL the device features or just certain proprietary ones? Can i use this device at all for free, or must i pay the $35 fee just to hook it up and use any of it's features?

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