Samsung Brightside Review
volume through its earpiece, we’re greeted with some clear and distinctive voices. On the other end of the line, however, our callers mention hearing some crackly tones – while the speakerphone exhibits some squeaky tones.
Frankly, we can’t accept much out of a device with a 1,000 mAh battery, which is paltry with the generous capacities we’re so used to seeing on smartphones. Fully charging it up, we’re skeptical with its output since it’s at 2 out of 4 bars after 2 days of extremely light usage.
Seriously, you’d be a fool to pick this one up – especially when it’s flaunting a ridiculous price tag of $100 with a 2-year contract. In all honesty, if there’s a handset that goes in the opposite direction of having the most bang for the buck, this has to be it, literally! Not only is an expensive offering, it also does absolutely nothing to justify its hefty price tag. For the money, you’re better off investing it in some other reasonable smartphones that are priced less than this one. Please, we implore you. Stay far away from this one!
Software version of the reviewed unit: u380.EK04
Samsung Brightside Review:
- Usable QWERTY keyboard
- Decent calling quality
- Extremely expensive
- Poor quality display
- Cheap feeling
- Horrendous video recording quality
1. RORYREVOLUTION (Posts: 3042; Member since: 12 Jan 2010)
LMAO! 100 dollars on a freaking 2 year contract? Are you kidding me? I wouldnt buy this for 100 dollars prepaid NO CONTRACT. WTF VERIZON!?!
2. kshell1 (Posts: 1143; Member since: 05 Oct 2011)
i agree with you, this is a new low for verizon, the motorola citrus was cheaper than this thing
19. Leonard-Davis (Posts: 5; Member since: 13 Mar 2012)
First, this is not a smart phone. It's a basic phone with no data requirements. For what it is, it does a great job.
Pros: Compared to other touch screen phones I've used, this one is way faster and has a nice, responsive screen. But it lets you have the best of both world with its slide-out QWERTY. And yes, you can use the touch screen simultaneously with the slider. You can customize the home screen as far as which icons you want displayed. Threaded texting is huge for me, a feature missing from a lot of other basic phones. The camera is not awesome, but is among the best for current basic phones spec-wise. Support for external memory is a huge plus. The music player accepts a good deal of formats, so I can just drag and drop songs from iTunes right into my phone.
Cons: Customizability is somewhat limited, though I don't agree with some of the other reviews that say it isn't customizable at all. It would've been great to have Bluetooth 3 (this one still utilizes 2.x). Another feature that would've been nice (but again, this is a basic phone) is an accelerometer (i.e. when you turn the phone sideways, the screen flips to match your orientation). The "document reader" looks nice on paper, but doesn't perform well at all -- very slow and unresponsive. However, it's not a feature I see myself using. Ever.
If you're like me and don't want to pay the $30/month for data, but you want a nice big screen and a slide-out QWERTY, this is one of the best out there right now. Keep in mind, though, that it's not a smartphone. Don't expect the moon for features. It's a wonderful upgrade from my LG Cosmos.
*NOTE: for best deal, if you're will buy the Samsung Brightside, I suggest you have to check at:http://Amzoffer.com/Samsung-Brightside
Hope my review helpful.
34. bsmith732 (Posts: 1; Member since: 05 Jun 2013)
Thank you! This was very helpful. So many reviews are comparing this to a Smartphone. Those looking at this phone are those looking for an upgrade from the typical basic flip phone or slider. My son has an LG Cosmos and we were debating between upgrading to the Cosmos 3 or trying this. Nicer camera and bigger display.
3. chrisbo5 (Posts: 31; Member since: 26 Jan 2012)
the cell phone department in staples has it for 20 dollars with 2 yr. that isnt a bad price for a media phone like this
4. nb2six (Posts: 298; Member since: 27 Apr 2011)
They put the hefty price tags on these devices to get folks to go with the smartphones. Granted why would you get a feature phone from a VZW store to begin with when you can go to a Target, Best Buy, or Staples as mentioned above and get the device for next to if not nothing when you upgrade. It's basically how things are going anymore in the phone world. They can drop the prices on the smartphones because they are raking in an additional $15-$30 bucks more per month off of them than they do off of the feature phones.
30. shirtlessrabbit4 (Posts: 39; Member since: 07 Oct 2012)
Also keep in mind how expensive a contract for a data plan really is: 30 dollars a month x 12 months = $360 a year! That far exceeds a 100 dollar this phone with a modest plan for talk and text. Hey there's a reason people are buying tablets: smart customers unable to afford the plan buy nexus 7s and such. I think this is pretty cheap and its better than the 80 dollar Samsung intensity 3 that is even worse of a phone than this. Seriously, not too bad. Idk why all the awards keep panning this device. I use it and am perfectly happy, bought for 30 dollars @ staples
5. frazier2127 (Posts: 3; Member since: 08 Mar 2012)
you can get this for 30 bucks at best buy with a 2 year contract. much more worth it. kinda sad they arent putting the same effort into feature phones as they do the smart phones
6. TBURN (Posts: 1; Member since: 14 Mar 2012)
To me the Brightside is a total winner. Why? When looking for a feature phone for some family members on Verizon the options were terrible. I looked at the smartphones, but each user would have to pay an extra $30 a month for data which they wouldn't use. Over 2 year contract that is $720 per person!
Then the Brightside came out and has a lot of great features for a feature phone, without the data plan premium.
This phone is not a great smartphone, because it isn't a smart phone.
But it's an awesome feature phone and even has a dedicated camera button. Picked up 2 at BestBuy for $30 each. The $100 Verizon store price is steep for this phone, but worth it because it is one of the only good phones available through verizon without a data plan.
7. kshell1 (Posts: 1143; Member since: 05 Oct 2011)
you do know that $30 times 12 doesnt equal 720 right?
8. Habib (Posts: 114; Member since: 26 Feb 2011)
Its 2 year contract not 1 year :D!
15. Zorin (Posts: 152; Member since: 26 Jul 2010)
you have an incoming msg on your Android smart phone..."DDDDOORRRK"
10. mercorp (Posts: 984; Member since: 28 Jan 2012)
f***ing phonearena,this phone should get at least 6/10.dont always look at the contract cost!
11. thatjackal (Posts: 15; Member since: 20 Sep 2011)
I'm pretty sure Verizon prices these phones so high simply to encourage people to go Smartphone. Eh, why not?
12. jtc8008 (Posts: 11; Member since: 24 Feb 2012)
Phonearena Lost me as a reviewer follower. 2/10! That would mean the phone pretty much doesn't work. This phone is 29.99 at Radioshack and Best Buy. Not $100, you would be a fool to buy directly from Verizon. This phone is one of the best non Smartphones out there. I personally have a smartphone but take a look at non smartophones for other lines on my account that don't need web access. This phone is cheaper than 9/10 smartphones upfront and $30 dollars a month cheaper. Very poor review. I would look for a new job because I will no longer take any review scores seriously from this web site!
13. u-suck-more (Posts: 529; Member since: 26 Aug 2011)
the name Brightside made me thought it had a bright display or something but oh well
33. roldefol (Posts: 3178; Member since: 28 Jan 2011)
More like "Look on the Brightside, after 20 months, ANYTHING will be an upgrade over this piece of crap."
14. HNL13 (Posts: 1; Member since: 18 Mar 2012)
I don't understand why just about every "pro" reviewer compares this
phone to smartphones. It's an apples and oranges comparison. Someone
looking at this phone does not want a "cheaper smartphone," because the
DATA PLAN is the issue, and none of these supposed "expert" reviewers
seem to get that.
If you are going to compare it to something, compare it to similar
FEATURE phones, such as the LG Extravert. DON'T go telling people to
get a smartphone just because it seems cheaper. That "cheaper"
smartphone is going to cost $360 MORE each year in mandatory data
Learn some math!
16. Zorin (Posts: 152; Member since: 26 Jul 2010)
agree. y not call it what it is..."feature phone with a touch screen"
17. jcsmom71 (Posts: 1; Member since: 23 Mar 2012)
I just ordered 2 of these from Walmart. The cost of 2 phones + shipping came to a grand total of $0.00. Now that's a deal!!
18. XKaileyWinsX (Posts: 1; Member since: 27 Mar 2012)
I'm having quite a few problems with my Brightside, also. It shows that it's charging when it's not?! It shows that I have 2 new messages or 4 new messages, when all of my messages are READ?! At first I thought that this is an overall good phone, but this is making me think otherwise.
20. russkaren (Posts: 2; Member since: 12 Apr 2012)
I have had this phone for four weeks. The person I am calling always complains that they hear an echo from their voice, especially on local calls. I tried removing the battery for 10 seconds and then reprograming through the Verizon *228 number but it is still a problem. The same problem exists on the 2nd Brightside phone we got for family use. I like most of the features but the touchpad is very "touchy".
22. thereferralnetwork (Posts: 1; Member since: 25 Apr 2012)
Thanks for posting this. I just received my THIRD brightside because of ECHO issues and this one is doing the same thing! I'm so angry. Even when I turn the earpiece down to it's lowest setting they can still hear themselves echoing. I can't hear it, but all of my callers can. It's maddening because I run a business with this phone (sad I know, but I hate data phones) ... they (verizon) are trying to make me feel like I'm the only one with this problem! I'm calling today and getting a completely new phone. They should call this phone "dark side".... it's evil!
21. melandsky (Posts: 1; Member since: 20 Apr 2012)
I guess i'm a dummy I fell for the comcast price but I like the phone I've had it for about 3 weeks it does have some quirks though It turned into spanish and no one at verison could figure out how to fix it . I eventually figured it out Now I can't get any of my pics stil can't find out how to fix that. I've been looking on the net and came upon your site
23. russkaren (Posts: 2; Member since: 12 Apr 2012)
we were excited to get our samsung bright sides, but at first use we had problems with echoing. We took out the batteries and re-inserted them. We did *228 and restarted them many times. We took them back to the kiosk where we purchased them and were told they hadn't received any complaints about echos. But everyone we conversed with on our bright sides complained. We couldn't have a conversation with family or friends for almost a month while we kept "trying them out to see if it continues".
Finally we went back and traded them for LGs. First call to my daughter, she exclaimed "you got a new phone". We could converse again.
Don't believe how wonderful the bright sides are. They look good, but I want a phone I can use.
24. GenevaBroadband (Posts: 1; Member since: 31 May 2012)
I just did a software update on a Brightside that was having terrible echoing issues and it seems to have cleared it up. Updated to software version 380.FD03.
25. DrDinTN (Posts: 1; Member since: 17 Aug 2012)
I needed a REPLACEMENT PHONE as I had a lightening strike & my Samsung U-540 was plugged in. I was going to buy the convoy, but would like to start texting.
I am in a family plan with a friend. It is like pulling teeth to get someone to sell you a replacement phone, they want you to sign a NEW contract.
Anyway, the best prices that I found were at Sam's Club. Bought the "Brightside" based on recommendations, but before I activated it, I called Verizon & the lady said they had a lot of recalls & problems & when I read reviews, they were told by Verizon that they were aware of the problems & because they were working on them, they would NOT replace their phone!!!!!!!!!
I asked the lady from Verizon what was a good phone... And basically, THE VERIZON REPRESENTATIVE COULD NOT RECOMMEND A GOOD PHONE.... even though she had no problems with hers. They are coming out with new phones too fast that are not well tested.
And once you get a phone, they don't give you a NEW phone, but a "refurbished" phone... Cell companies are the only people that I know who can get away with this.
Oddly, my old phone has great ratings. Could probably buy one off eBay for $30-40, but would not be easy to text with.
So, what is one to do?
Can anyone give me some sites of people/companies who are unbiased & will compare phones????????????????? PLEASE.
I doubt that I will be getting a smartphone yet, as I had one that I didn't use & the primary person on our family plan had a DROID II which, as the Verizon people told him, "WAS POSSESSED", so he started using mine, which had not been used at all for over a year & a half.
Please help me! (Money is an issue, but my insurance will pay for a "comparable phone".
26. someguy (Posts: 2; Member since: 21 Aug 2012)
The review badly misses the point of the phone by focusing on the up-front cost. You have to include the (lack of) cost of (not) paying for a data plan for two years.
I and many others do not need or want to pay for a data plan but do want the touchscreen and basic user-interface perks of all the smartphones that require one. Good for Samsung for providing a product for this market segment that is sorely underserved by companies trying to tie data plans to a particular phone design and form factor, thereby locking people into greater expense over the life of the phone.
27. Tyler (Posts: 4; Member since: 08 Apr 2011)
I did not like this phone. It was too sensitive meaning when I took it out of a pocket. it would try to connect to the internet, sometimes just picking it up connected to internet.
The one I had had a corrupt micro card slot. I was so miserable with the phone that I got rid of it and got another one that is not nearly as sensitive to touch.
What a bunk phone...what a joke.
28. patandfritz (Posts: 1; Member since: 02 Dec 2012)
I just bought my Brightside tonight. I bought this one because the Qwerty keyboard is larger and easier to type on. I had no problem setting it up and other than being rather slippery when trying to slide it open I was happy with it until my daughter called me. I have had others call me too and I find they cannot hear me and I can hardly hear them. When I use the phone I slide it open and put it on speaker phone. No one can hear me unless the phone is right up to my mouth and I can hardly hear them. Is this typical for this phone?? What can I do to increase my voice volume to them and them to me???
29. kaybug (Posts: 1; Member since: 13 Dec 2012)
i have been looking at this for a long time its that much at the verizon store but at wallmart and sams and any where they sell phones its under $20
31. tabbycat (Posts: 1; Member since: 17 Apr 2013)
I purchased this phone in April of 2013, even after reading the reviews,knowing I had 14 days to see how it would work. After I had looked at smart phones,the data plans, this was the way for me. I have found to date the phone to work well in all areas. I think the issue for most people they want a smart phone and think this could work as one. I added texting since I only has a senior type minutes plan so I could text with my daughter and son. It i choose, I can go on the web,use the navigation,and whatever I want at will,it might cost me at that time,but it would only be a one time as needed for me.
I enjoy this phone,would recommend it to any one who wants a basic with some other functions
When they need it,with having an iPad, I can connect any place any time, did not need the expense of the smart phone. I did not pay the 100.00 either, shop at bestbuy got it cheap
32. manoj7878 (Posts: 7; Member since: 03 May 2013)
Smartphonecashin definitely pays the highest values from all the cell phone trade-in programs.
35. nikkilooman (Posts: 1; Member since: 09 Jun 2013)
this phone isn't a good one to get. I have had it since September and I have problems with it, so does others that have this phone. It turns off by its self, wont let you read texts when you go to slide it open it turns off. Not a very good phone to have
36. phonephonephonephone (Posts: 1; Member since: 25 Feb 2014)
I have owned this phone for over two years now, and it has worked wonderfully. Very few problems, and the battery life hasn't even diminished significantly. I got it free with a 2-year plan, so I don't know why it is listed as so expensive. It isn't a smart phone, and it doesn't have a data plan, so I don't get why people are comparing it against other smart phones.
What it lacks in sleekness it makes up in durability. This thing is a tank. Due to the regular beating it endures from me, and its sheer tenacity to live, I have nicknamed mine "Rasputin." I have dropped it in a hot tub and left it in there for a minute plus, and after a quick towel-dry it was completely functional again. I have dropped it down cement stairs. No problem. I have dropped it out of my moving car. Fine. I don't think I could kill it if I wanted to.
The only problems I have experienced with this phone are that sometimes people have difficulty hearing me, and when it drops (if you haven't already noticed, this is a frequent occurrence for me,) it splits into three pieces, the phone, the battery and the back-casing. Although sometimes obnoxious, this is actually what makes it so durable, and allows for disbursement of energy upon impact.
It's not fancy, but that's not what it is made for. It is a simple, working phone with a few nice features that doesn't need data and will get the job done.