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Plantronics Voyager Legend UC Review

Posted: , by Nick T.

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Calls and audio quality:

We were expecting nothing short of excellent in-call performance with the Plantronics Voyager Legend UC performs, yet our expectations weren't met completely. During a regular phone call, the earpiece sounds somewhat tinny and distorted, which makes it difficult to understand what the other party is saying from time to time. Testing the headset's performance with a Samsung Galaxy S III, an iPhone 4S, and a Google Nexus 4 gave pretty much identical results. Testing a second Legend UC headset didn't make any difference either. On the other hand, the microphones are passable, as our voice is understandable and free of background noise on the other side of the line, although we sound noticeably artificial.

Surprisingly, the Plantronics Voyager Legend UC performs much better when it is used for enjoying music or video played on a smartphone. The audio quality is great and the volume is sufficiently loud for comfortable listening, although we wouldn't mind if it could go a tad louder. We can also confirm that Skype calls sound much better than a regular phone conversation. Why audio quality in different scenarios varies so noticeably is beyond us.

Plantronics Voyager Legend UC Review
Plantronics Voyager Legend UC Review


Battery Life:

On a single charge, the Plantronics Voyager Legend UC can deliver about 7 hours of continuous talk time. In stand-by mode, it will last for up to 11 days. These figures are definitely acceptable, although we were expecting more considering the device's size and price point. After all, alternative top-of-the-line products are well capable of reaching the 10-hour mark for phone calls.

Still, in case you happen to run out of juice on the go, the carrying case can be used to charge the headset, as we mentioned above. That's convenient, as long as you don't mind carrying the case around all the time. Assuming that it is fully topped, the case's internal battery is capable of completely recharging the Voyager Legend UC two times, according to the manufacturer. The cell inside the case can be charged using the microUSB cable, which comes included. In fact, if the headset is placed in the case, both can be recharged via USB at the same time.

We must note that the Plantronics Voyager Legend UC uses a proprietary charging connector instead of a standard microUSB one. For some users this might be an issue as one is limited to using only the charging accessories provided by Plantronics. And spares don't come cheap. But on the other hand, there's several of them included in the set. For example, you can simply use the aforementioned charging dock at home, the included microUSB cable with the necessary adapter at the office or in the car, and the battery-powered carrying case while in the car or on the go. Still, we can't help to think that sticking with the traditional microUSB port would have been a better solution.


Conclusion:

When a Bluetooth headset is priced at $200, one would expect it to excel in every way possible. Yet the sad truth is that the Plantronics Voyager Legend UC does not live up to that expectation. Sure, it has a nice set of features and plenty of handy accessories thrown in the set, but we can't ignore the fact that it just doesn't sound as good as it should during regular phone calls. Besides, we still find it hard to recommend getting one since it just doesn't offer enough bang to justify its price tag. Even the cheaper $100 variant seems like a poor choice considering the device's underwhelming call quality – a flaw that clearly shouldn't be present on a premium product.

Plantronics Voyager Legend UC Video Review:



Pros

  • Handy accessories included in the set
  • Water-repellent nanocoating

Cons

  • Disappointing audio quality during phone calls
PhoneArena rating:
6
User rating:
Not rated
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2 Comments
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posted on 12 Mar 2013, 09:33

2. theoak (Posts: 318; Member since: 16 Nov 2011)


The proprietary connector boggles me on this one. In the day and age when everyone (except Apple) seems to be moving to micro-USB, these guys go rogue. If the connector provided some sort of advantage, fine. In this case though, it does nothing and if anything will turn folks away - like me.

I will add also ... the review is for the "UC" version no? You spoke nothing of the bluetooth adapter, its connection to the computer, and how it worked in VOIP apps or apps like say Skype.

posted on 12 Mar 2013, 09:38

3. theoak (Posts: 318; Member since: 16 Nov 2011)


Oops, I see the Skype reference now. It would have been nice though if you commented on the adapter and if its integration was seamless.

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