LG enV Touch VX11000 ReviewLG enV Touch 9
The User Interface has been updated, and incorporates some of the features found on the Dare. You begin by having to unlock the external display, which can be done by sliding up the screen, or by pressing the lock button on the left side of the phone. The Home Screen shows your desired wallpaper and 5 icons across the bottom for Inbox, Dial Pad, Main Menu, Contacts List, and Favorites. Located on the right edge of the screen is a small arrow, which can be placed anywhere from the top to the bottom. Pressing it will open your Shortcuts menu, where you can add 15 items as well as second page for 15 media items (pictures, videos, music, web favorites). You can then drag any of those icons to the top of the screen and it will automatically place it on your desktop. We like being able to do this, as it allows for 1-click access from the Home Screen, but the Versa goes one step further with three separate Home Screens for Shortcuts, Media, and Favorites. We’re not sure why this feature wasn’t added to the LG enV Touch VX11000, but it would be nice to have.
One area that the LG enV Touch VX11000 disappoints is in regards to the themes, as only two are included: Modern Retro and Blue Inspiration. The Modern Retro is selected as default and shows 6 icons that look like postage stamps (media center, messaging, contacts, recent calls, VZ Navigator, my music, browser, and settings & tools). When you select one (such as media center) you are taken into that menu and can slide from side-to-side to go to the next menu. When using the Blue Inspiration theme, it shows three sections for communications, multimedia, and settings & tools, which are divided equally on the screen. Each one of these categories has 6 icons, but only 3 are shown at a time, which means you have to horizontally scroll the icons across the screen to see the hidden items. We didn’t care for this theme, as it is more time consuming to find what you’re looking for. We don’t understand why a device with a two beautifully 3” WVGA displays would be subject to such flaccid themes. Even the enV3 comes with a selection of four themes that show some animation when used. Maybe a future firmware update will bring better themes to the enV Touch, but we doubt it. Other limited user customizations include menu fonts, dial font size, and clock format.
Just like it’s predecessor, the LG enV Touch VX11000 allows up to 1500 contacts to be stored with their name, 5 phone numbers and 2 email addresses, but you can now input a street address a well. Naturally, you can still select a picture and ringtone for each contact, but the size of the CallerID image when that contact calls is rather small (about 1.25” diagonal). There’s no reason why this could not be larger. After a contact is saved, you can assign them to one of 999 speed-dial locations and also add them to your Favorites menu, which allows you to call or message a person just by clicking on their picture. Finding a person in your contacts list is relatively easy, as you can either scroll through the list or input the beginning letters of their name at the bottom of the screen.
Tapping on the Phone icon on the bottom of the Home Screen will bring up the standard numeric dial pad. Due to its larger size and better response, we didn’t encounter the dialing problems that we experienced with the Voyager. Also, when you being to dial a number, it searches the contact list for matching results and will show the matching name at the top of the screen. You can then click on it to dial the number.
The Calendar still offers the same features as before, but has undergone a facelift and is more user friendly. It begins by showing the current month with the date highlighted. You can select a specific day on the calendar by pressing on it, as well as moving from month-to-month by sliding your finger across the screen. There is also a month and year drop-down list to go to any date faster. Once the desired date is selected, you can add an event with the subject name, start and end time, repeat frequency, until date, alert time, ringtone and vibrate. When the phone reaches that saved event, it will display the information on the screen and playback the designated alert tone.
Separate from the calendar are the Alarms, where up to 10 can be added. It is very basic and only allows you to set the alert time, repeat frequency, and ringtone. This is an easy way to setup a daily wake-up alarm, or notification if it takes place within 24 hours.
Voyager, Dare and Versa, the speaker-independent Voice Command feature can be launched by pressing the Clear button located under the external display. Once activated, there are 9 commands you can speak to the phone: Call name or number, Send Message to, Go to menu, Check item, Contacts name, Redial, Play, My Account, and Help. The most useful of these is the “Call” command, where you can speak the digits to dial or the name of a person in your contacts list. The only training that is required are for the digits and a few basic words, not the contact names or commands. During our testing, the system didn’t have any problems with our spoken commands, even while in noisy environments. It can also be used in conjunction with a Bluetooth headset, so you can call numbers without accessing the phone.
The LG enV Touch VX11000 comes with 250MB of internal memory, but 90MB of that is used out of the box. While this isn’t as much other “music” phones, such as the 1GB on the Chocolate 3, you can still add microSDHC cards up to 16GB in size for expanded storage of music, pictures, and videos.
1. BigRed83 (Posts: 144; Member since: 19 May 2008)
I can where my summer is going to be spent, doing phone book transfers for the thousands that will be getting this phone. I played with our launch kit model, and am VERY impressed. I saw no obvious points of failure. It feels solid and well-built. Hats off to LG for this one. I personally am interested in what they come up with when VZW gets their smartphone!
20. behold--me (Posts: 650; Member since: 22 Jun 2009)
I AGREE looks way better than the voyager, where as the enV Touch ISNT UGLY
26. Garrison64 (Posts: 5; Member since: 30 Jun 2009)
So far I love mine. Terrific functionality and very nice features. I have no complaints.
2. lennydude (Posts: 23; Member since: 06 Jun 2009)
Just one simple question.............. Can anyone hear this phone when it rings? Same damn issue with the Voyager :(:(
25. Garrison64 (Posts: 5; Member since: 30 Jun 2009)
Yes the ringer is plenty loud. I have no problems hearing mine.
3. lovexlucy (Posts: 16; Member since: 14 Feb 2009)
wow i just got this phone and i love it :) the touch screen is pretty good and the features are awesome! whats funny is that it actually comes with some pretty good default ringtones overall i really like it
12. deschats (Posts: 193; Member since: 09 Jun 2009)
how much did you pay? was it with an upgrade or did you pay retail?
4. Phoneboy (Posts: 1; Member since: 07 Jun 2009)
Hey, I know the Env3 has threaded text messaging but I was wondering if the env touch, the versa, or the dare have threaded texting?? -Thanks
5. mikeaud44 (Posts: 30; Member since: 05 Dec 2008)
I have the Dare, and it definately does NOT have threaded text messaging.
9. metalpoet (unregistered)
i have a dare and dont care about threaded messasging
14. deschats (Posts: 193; Member since: 09 Jun 2009)
i have the dare. its time for a new one, they need to quit milking money out of this one. i loved it when i got it but i can now think of a million things they could update. heres the list: threaded text messaging, slide out keyboard, bigger screen, bigger touch keyboard if they want complete touch, thinner, sleeker design (it looks like the voyagers touch design), better memory, better internet, MORE DISPLAY OPTIONS/MENU SETTINGS!!!!!!!!!! i hate the stupid black and white things. oh and a diffferentttttttt color scheme. black/metallic/plastic black and gray look stupid.
19. behold--me (Posts: 650; Member since: 22 Jun 2009)
the dare is old and well, just not that good
6. df8579 (Posts: 3; Member since: 08 May 2009)
Got this phone on Friday and everything about it is awesome!!! Definately reccomend it to anybody looking for something not quite a smartphone, but still has everything and more.
15. E.N. (Posts: 2584; Member since: 25 Jan 2009)
Although I hate Voyagers (I had one before I switched to the iPhone 3G) I still give this phone a lot of props. They were a little unoriginal with the some things like the cover flow (what a rip!!) but I'm really surprised that they did a lot of cool new things from the last phone. The fact that they have a document viewer is very impressive. Not many (if any) phones that I am familiar with have something like that where you can see a list of all documents visited from websites. (Right now I am guessing that documents in the document viewer are files from the internet and not put on the device through the USB mode.) But I am most impressed with the limited flash support. I know it's limited but it still beats the fact that most phones are still trying to get flash support. I would never buy it but still... they did a pretty good job with this device.
22. Garrison64 (Posts: 5; Member since: 30 Jun 2009)
Actually if you have a MicroSD card installed you can move data to it from your PC which would include doc files.
27. treewhopper (Posts: 1; Member since: 06 Jul 2009)
Actually, the USB connection is great! In USB mode, (NOT the music sync mode) you can transfer documents to the phone quite easily by dropping them in the 'my documents' folder. This phone really has me surprised.
31. hammertime (Posts: 1; Member since: 14 Aug 2009)
If it had Wi-Fi, I would definitely get it, but I don't want an html browser without a way to use it for free. Verizon is pushing up their cheapest data rates too. Enjoy it while you can Verizon. When everyone has Wi-Fi, you'll have to settle for gouging us for text messages ;-)
7. YelloPhase (Posts: 24; Member since: 15 May 2009)
dang i gotta wait another week before i can get mine. i called and they said they wont have them in until next week =/ cant wait though!!!!!!!!!!
8. gomets15217 (Posts: 38; Member since: 13 Jul 2008)
um, no video review? those were the best things on this site =/
17. kimmi (Posts: 1; Member since: 14 Jun 2009)
There is a video review at the very end of the article and I found that you can go on youtube and search phonearena and the phone model you want to see and they are on there as well. Hope this helps :-)
10. Agent (Posts: 30; Member since: 16 Dec 2008)
This form factor is idiotic. Why have two screens when you can have a slider? Imagine enjoying the touch screen and then you open the phone to type and the screen you are then using is NOT touch-sensitive. There is no redeeming factor whatsoever.
13. deschats (Posts: 193; Member since: 09 Jun 2009)
i agree 100 %!!!!!! a sliding form factor would have gotten this phone top of the list. ofcourse, i guess everyones excuse is that it wouldnt be a true successor if it was a slider. same with env3. why not just have a bigger screen and slide out keyboard, ofcourse that would be like the rumor. anyway i agree thanks for posting this comment.
21. ace1122 (Posts: 237; Member since: 23 Mar 2009)
I also think a sliding form factor would obviously make more sense but this way its more unique and different. i still like it
24. Garrison64 (Posts: 5; Member since: 30 Jun 2009)
Personally I like the internal screen. I can flip it open and set it down on a desk or table in front of me and still see the screen. It's kind of like a minature laptop is probably the best way to describe it. Sliders are always flat so you really need to be holding them all the time in order to text or do anything else. Plus with sliders I think you lose some keyboard real estate due to the way the two halves almost always overlap by a half inch or so. You don't have that with this unit.The touch screen is done very well too. Not as nice as the one on my i-pod touch but it gets the job done. It doesn't bother me at all to have the two displays.
33. wizkid27 (Posts: 2; Member since: 23 Aug 2009)
I think you slider people are retarded. I love it just the way it is. I think it would have made it just as average as every other phone. I agree ^^ I love the ability to be able to open it and lay it on the table and still be able to see it. Eventually there probably will be a slider phone that comes out so stop complaining about this one and be patient. If you can't stop complaining about your phone then sell it and go on another plan.
34. wizkid27 (Posts: 2; Member since: 23 Aug 2009)
sorry, i wasn't specifically trying to comment on your comment i just pressed the wrong thing
35. smokemeimdope (Posts: 1; Member since: 25 Sep 2009)
the enVtouch is way more comfortable than a sliding texting phone and the double screens is pretty good dont you think if one breaks you have the other unlike the samsung rogue
38. Joebob (Posts: 1; Member since: 03 Oct 2009)
The internal screen is a wonderfu tool. I have some of that rubber mat for use as non skid folded up on my little ledge where the gauges of my van are. I have the phone plugged into it's charger, open to the internal screen, I can see and hear who is calling, I use my VZ Navigator there also. It sits right where I have to see my speed so I can glance down, see where Navigator wants me to be and drive safely. I love the internal screen for games also. I read my mail on this screen. Hands free.........Yeah, there are valid reasons for the internal screen and I love it. I think since I love my old LG EnV so much, I will get along well with the "Touch". I choose the "Touch" Thank you all for the help in making this decision. Joe
16. vzwfann15 (Posts: 16; Member since: 10 Jun 2009)
Do the Env3 and Touch come with full games or just demos? Also, is it possible for more menu interface options to be downloaded from Verizon's website?
18. behold--me (Posts: 650; Member since: 22 Jun 2009)
see now that is a job well done LG not a big fan but very impressed never liked the voyager (
28. becazican (unregistered)
just returned my second touch in two weeks, screen freezes up , the touch screen is very inaccurate, the volume really sucks on this thing. i expected better out of lg.
32. DJ C (Posts: 8; Member since: 07 May 2008)
Not all phones are perfect....I had to go through a lot of crap with other verizon phones. However, this is one of the greatest they have. Works much better than the voyager I have, the env 2, glyde, as well as the Chocolate. I am sure you will receive one that works. If not, trade it in for a different one. One aspect that I do not like is the battery life. I bought an extened battery and this phone is beyond great now. We all have to remember that ALL phones have their issues. Sometimes we have to lower our expectations because they may be too high. Env Touch is the best phone right now. I do wish that the music would not stop when I receive a message, it is pretty annoying. Rather, LG could make it so that some way it tells you, you received a message while continuing. Besides that, no problems. Wonder how the Rogue will stack up to this......Hmmmm?
29. DJKuulA (Posts: 2; Member since: 20 Jul 2009)
Phone Arena Team: How does the camera on the enV Touch compare to the camera on the Samsung Memoir? I realize the resolution is very different, but which one takes *better* pictures? It's hard to compare directly from your (and other) online reviews. I'm debating between the two, mainly on their camera functionality.
30. dezbaby (Posts: 7; Member since: 20 Jul 2009)
Someone want to give me theirs? Baha! :P Seriously.
36. Rtard94 (Posts: 2; Member since: 27 Sep 2009)
Ill trade mine for your phone it all depends what you have im looking intovthe HTC Touch Pro 2 cause i absolutely hate my phone...
37. Rtard94 (Posts: 2; Member since: 27 Sep 2009)
ENV TOUCH SUCKS!!!!! DO NOT buy this phone there are so many things wrong with it... I'm on my fifth one and I take almost perfect care of it... Just dont waste ur money and get this phone
39. supercommando (Posts: 1; Member since: 26 Jan 2010)
Does the music player have an EQ or any bass, treble settings? Can you use speaker phone while this is CLOSED. I read you can CLOSE the device and still hear music BUT can you close the device and still be on a call with speakerphone active? I was at a Verizon store looking at this: when I activate the speaker phone it says it will automatically turn OFF after 1 min of inactivity. On my OLDER Env, when I set speark phone ON, it STAYS on which is the way I WANT IT.
40. Ron (Posts: 2; Member since: 27 Mar 2010)
Overall a great phone. 4.5 stars for me. Only three usability nits - the screen lock to keep you from accidentally activating the phone and calling someone inadvertently is not effective. It should be sliding switch on the side (like in the previous model) and not a push button type. As implemented, I still accidentally call people. Secondly, the screen is difficult to read under sunlight. A transflective-type screen would be better. Thirdly, an option to make the dial pad numbers bigger. Currently, the biggest fonts aren't big enough for my fat finger tips. Otherwise, the calls are clear, doesn't cut out and it's intuitive to use.
41. Wright-foamer (unregistered)
The LG enV Touch's "touch" feature is awful!! most other smart phones with a touch screen require a very light touch, NOT the enV!!! You have to use a press hard, which then activates functions you don't want. Forget about accessing the web with this phone!! The zoom function is terrible and trying to fill out a form (password, address, etc.) is so frustrating I finally gave up. I now have a Samsung Alias2 which is far superior (& less expensive). The screen is smaller and there is no touch option - but using this phone is far easier.
43. move4less (unregistered)
move4less is a premier supplier of moving services in very less amount of time in las vegas.
44. Kim (unregistered)
The LG Voyager and this phone LG EN Touch are known by the manufacturer to have severe issues with the touch screens. This is my 3rd phone with the same touch issues....Sucks! Why wouldn't they fix the issues with following releases?
45. Brycew223 (unregistered)
I got this phone today off of amazon. I am having trouble with the battery. It doesn't stayed charged for long at all. It is a brand new phone so it's not because it was used hard. I'm hoping it's just the battery and not the phone. Has anyone else had this problem?