LG Voyager Review
Once the screen has been unlocked, you are given 4 icons at the bottom: Messages, Phone, Menu, and Contacts. You can also tap in the center of the screen to bring up a list of 12 shortcut icons. Unfortunately, these cannot be moved, replaced, or modified in any way; so you must deal with the ones that are pre-selected.
The Main Menus is divided into Get it Now, Messaging, Contacts, Recent Calls, Settings & Tools, Music, Browser, and Navigator. There are only two themes available (B&W and Color), but you can also select from a list of 5 menu fonts (VZW Font, LG Serif, Edge, Joy, and Script). There is also the ability to assign a specific wallpaper to each display, including pictures, videos, and animations, and also 6 different clock formats.
Using the external screen for simple one-touch input works fairly well, but when having to press & scroll through a menu list, we started to run into some problems. For example, the Settings & Tools menu has eleven selections in a list, but only 5 are shown at a time. You must press your finger down on the bottom of the screen and slide it upwards to scroll the list up. We found that this can take several attempts before it worked as it should, and often times it would think that we “clicked” an item, when in fact we were scrolling. This also holds true when moving through long lists of people stored in the Contacts menu. Because of these quirks, we decided to give the internal screen and d-pad a try. After several minutes, we found that using the d-pad to be much faster for menu navigation than using the touch-screen. This however takes away from the “cool” factor, so individuals will have to decide for themselves which method they to use.
Up to 1000 Contacts can be added by either the external touch display or by using the internal QWERTY keypad. For each one you can enter in their name, 5 phone numbers, E-Mail address, and can select a picture and ringtone. After a contact is saved, you can assign them to one of 98 speed dial locations. Retrieving a stored contact is easily done by pressing the green phonebook icon on the bottom of the screen. This brings all of them up in a list that you can scroll through, or you can press the tabbed letters at the top to show only contacts beginning with that specific letter. The last option is to press Go To, where you can type any part of a name (first or last) and have it search your stored list. When you receive an incoming call, and that person is stored in your list, the external display will show their Name and Number, as well as their Picture ID (if there is one), and will play their specific ringtone (if set). The only problem that we noticed is that Voyager shows Picture ID images very small, about ½” in size. We find this unexcitable on LG’s part, considering the large size of the screen. .
Taping on the Phone icon will bring up the numeric dial pad. Even though the numbers on the screen large, we found that often times we would misdial, and would have to clear and re-enter the phone number. After a while there were less mistakes, but it does take some time getting use to, since you are not pressing physical buttons.
The Calendar has had a face-lift since the enV, but still functions in similar fashion. It starts off by showing the current month with the date highlighted in red. From there, you can move forward or backwards one month at a time by pressing the left and right arrows at the top and can select a day of the week by using your finger. There is an option to allow you to view weekly instead of monthly, and to type in a specific date to go to. Once the correct date is selected, you can add a New Event with the Subject, Start Time, End Time, Repeat (once, daily, weekly, monthly, yearly), Until, Alerts (none, on time, 5 min, 10 min, 15 min, 1 hour, 2 hour, 1 day, 2 days), Tone, and Vibrate. When the phone reaches that saved event, it will display the information on the screen and playback the designated alert tone.
Separate from the calendar are three independent alarms, with each one allowing you to select the Set Time, Repeat (once, daily, mon-fri, weekends), and Ringtone. This is an easy way to setup a daily wake-up alarm, or notification if it takes place within 24 hours.
Voice Command feature can be launched by pressing the Clear button located under the external display, or by going to the Shortcuts menu. Once activated, there are 7 choices that you can speak to the phone: Call name or number, Send Message to, Go to menu, Check item, Lookup name, My Account, and Help. The most useful of these is the “Call” command, where you can speak the digits to dial or the name of a person in your contacts list. The only training that is required are for the digits, not the names or commands. The system works best in quiet environments, but it was still able to understand our voice selection while used in a car traveling at highway speeds, and while in noisy mall. It can also be used in conjunction with a Bluetooth headset, so you can call numbers while you are away from the phone.
The Voyager has a total of 184MB of internal memory built-in. While this pales in comparison to the 2GB on the Samsung Juke, it is expandable through the use of the memory card slot, and can accept microSDHC cards currently up to 8GB in size. In doing so, the Voyager will have the same amount of storage space as the iPhone. There is also the possibility that the Voyager can use 16GB and 32GB microSDHC cards, but since those are not yet released, there is no way that we verify this.
1. trikster2 (unregistered)
For me the the biggest conns are: The speakerphone only works with the phone flipped open and is disabled when the phone is closed. This is not mentioned anywhere in the review and it really should be unless your audience is only LG afficionados or enV users. Or am I wrong? Is there a way to use the speakerphone with the phone closed? I was very disappointed with the volume and qaulity of the speakerphone. Your review mentions that the speakerphone sounds better at a lower volume and I did not try that... because I found it almost impossible to adjust the volume of the speakerphone. The only controls I could find are on the side and they are almost unreachable when the phone is open. Am I missing something? How do you adjust the volume of the speakerphone while in a call? Did I miss an accessible volume control when the Voyager is open? Given that at max volume the phone is fairly soft compared to the competition, I'm not sure lowering the volume is an option but I do want to try it at the lower volume when I check it out again tomorow. Also I could not figure out how to listen to music while doing something else such as texting. I believe that feature is available on less featureful phones such as the venus/chocalate. This fact is burried in the 9 pages of the review but I believe it deserves a "CON" as it's a big disappointment not to include such basic functionality in this flagship phone. You cover the touchpad and says using it gets better. I sure hope it does because at first touch it is simply horrible. The best way to explain it is that it feels like the screen is not touch sensitive but that something behind the screen is. It feels like you have to push through the screen (which squishes) to get to the touch pad. Thanks for the extensive review. I really wanted to like the voyager but my first impression of the things that count (touch screen, speakerphone, usability, speed etc) was a big blech. I'm honestly suprised of the almost universal love given to the voyager in the initial cnet and phonearena reviews. Given the buzz and the cost I expected the phone to wow me at first touch. Perhaps I need to spend more time with the device to appreciate it.
2. VZWRep (unregistered)
The Mobile E-mail program does automatically check for new messages, and alert you when you have received them, with no interaction required. The article incorrectly states that you must manually check for messages. The update is not instantaneous, but usually reports new messages within 5 minutes of receipt.
thats with the new hardware update. they made this a while ago.
3. RJT185 (unregistered)
Will there ever be a MightyPhone like app for this phone? It's a great phone, but there is no mention of any syncing capabilities with Microsoft Outlook.
4. jocelyn (unregistered)
This phone does have wireless sync available as well for 19.99 a month. You can use the pc monitor option to be able to sync your outlook with this phone-the only downfall to that would be that the computer you want it to sync with would have to be on to get the updates.
I'm a Verizon employee and as far as the scrolling i have had that issue. but as far as the youtube mobile website i've seen the whole chocolate rain video (which btw is hilarious). Going back to the touch screen though. Using a stylus is def better then using you finger. I've tried both and the stylus def worked way better! The Mobile email i can't say much about becuase i use the 8830 world edition for that. So theres no comparison to Blackberries in that aspect. But yea i find it to be an overall good phone.
i love my voyager! im obsessed with the mobile tv function, i would agree that the speaker phone option should be available while the phone is closed but other than that I haven't had problems with this phone at all, I wish they came out with this sooner
7. vzemployee (unregistered)
as an employee in a store they furnish us with a phone that the employees can mess with. i got it for about 4 days and was very happy and impressed with it. the touch screen responsiveness does leave something to be desired (ie scrolling) but overall is great. this is an env on steroids(if tested has a better chance of passing than barry bonds or roger clemens) as an employee i still cannot order this phone which sucks. we knos nothing in advance of more than a month of launch but there is a samsung that looks like it may be their answer to the voyager for us which i like more
YouTube has a mobile verison of the site that can found at m.youtube.com. Videos can be played on the Voyager from this site.
9. BTD (unregistered)
I have worked for Verizon for 9 years now and have had over 100 differant phones in the last few years. My oppinion on the Voyager isnt a very good one. I went through 4 of them in less than a month. Main problem being the touch screen shorting out. I would not recommend this phone to anyone. Hopefully the 9700 and U940 coming soon will be better phones and have the bugs worked out!
14. max (unregistered)
I am getting a new phone soon and I was thinking about getting the voyager and I want to know what the problems are exactly.
16. phire (unregistered)
I've seen dozens of them, and haven't seen any complaints like this. I don't doubt you saw 4 bad ones, but perhaps you were just extremely unlucky? The ratio of phones that work to the ones that don't definitely aren't in your favor.
10. The Dude (unregistered)
I love this phone. I have 3 different emails forwarded to this phone and regularly check facebook. I am a fulltime student and vzw employee and I utilize almost every function of this phone and have not been let down yet. The only problem is the sounds quality when a full volume. But who cares, Im over it. I also bought this phone for my mother. She is typically computer illiterate, but she cannot get enough of the html optimized browser, song ID, and VZ Nav. this phone is unstoppable! also, txting compared to the iPhone, o wow, there is no contest, the Voyager spanks it. I would honestly recommend this phone to all. =)
11. Tiffany (unregistered)
I recently purchased the voyager as an upgrage from the palm treo, I have to say what a big mistake. The volume not audible when the case is closed so 90% of the time I miss my calls. Also when you listening to the music that's all you can do you cannot access any other features on the phone.
12. phoner (unregistered)
the thing VZW has enjoyed deceiving people about is that the voyager is at all a competitor with the iPhone. And what is supposed to make it comparable? Because it has a touch screen. I'm sorry, but the sole impressive feature of the iPhone is not that it has a touch screen. The Voyager is a phone, not a smart phone, or a PDA, or any of the other devices that actually should be compared to the iPhone (or that the iPhone should be compared to) I work for VZW and I like the network, but it seems pretty obvious that people are mostly right about VZW's phone selection. I personally own an enV and (shhhh!) an iPod Touch. The Voyager is trash. Oh, and so is the xv6900.
13. ConsideringVoyager (unregistered)
I am considering the Voyager when I am due for an upgrade this Summer. I heard when the Voyager first came out that you could not use the music player and receive calls at the same time. Is that still true? What happens if you are listening to music and then receive a call? Thanks!
17. phire (unregistered)
Your music will pause and the incoming call screen will appear and give you the opportunity to take or ignore the call. If you ignore it, your music should resume.
15. dan (unregistered)
is it true that you MUST pay $15 extra into your plan for web browsing even if you don't use it?
18. phire (unregistered)
Nope, not at all. It's optional with the Voyager.
19. hailey (unregistered)
i had the krazor and it broke. :p so i was thinking about getting the voyager and my concerns were if the touch screen breaks when you drop it, cause i have heard that
20. Cam (unregistered)
The voyager is so awesome i think its the best since the iphone
21. BMWFisherman (unregistered)
I love my voyager. I havent had one problem with it. and if you want a touch screen phone that makes calls & txt 's then this phone is perfect for you.......but if u are like some ppl thinking they can run their company off of their phone and talk bad about it because its not a supercomputer, then go get a laptop.
22. Aubrey (unregistered)
its the enV...only with a touch screen.
I want a voyager
25. ReduceGadget (Posts: 1; Member since: 23 Dec 2008)
This review has been linked from ReduceGadgetEnvy.com. http://www.reducegadgetenvy.co