LG Venus Review
The Venus receives a unique flash-based skin for the user interface, a common practice for higher end Verizon devices. In this case there are two variants, Venus Black and Venus Color, and the six main menu icons are listed horizontally with a beam of red energy flowing through the highlighted selection. In the black theme the icons are actually white, and color in the color theme. Both offer a black background, making for a high contrast menu that is easy to read. Sub menus are black with white text, and the selection is highlighted with a red bar. Also available is the classic Verizon layout. We don’t want to say that the menu lags all the time, but at times it suffers from slow response. We have a feeling this may be due to the touch pad since the Verizon UI is normally very smooth.
This lack of creativity is our main concern with the Venus, and there is nothing truly unique here. The touch interface is different, but it does not offer any competitive advantage over previous designs. In general, the touch display acts as a left and right soft key, five way directional pad and back button...just like almost every other phone on the market. While there is a space for a fourth button, it is rarely used and most of the time just takes the place of a button typically found on a physical keypad.
Further compounding this issue is that the touchpad doesn’t always work properly. The display does offer vibrating feedback and a button animation to let the user know a selection has been made, but there have been several times when we feel the feedback and see the animation, yet the device does nothing. There are no sensitivity settings, but it is not a matter of the device not registering the press since the feedback, both visual and mechanical, is given. Needless to say, this gets frustrating.
Taking it even further the mix of touch/normal display sometimes throws the user off. While we know very well that the main display is not touch sensitive, we often found ourselves trying to tap on it to make a selection from various lists or web links. In the day and age of the iPhone, which LG is clearly trying to capitalize off of with the Voyager and to a lesser extent the Venus, users are more and more accustomed to touch screens. The mix on the Venus is really nothing more than a tease, especially considering the limited functionality of the touch display.
The phonebook is pretty standard on the Venus. There is room for a generous 1,000 contacts, each can store 5 numbers and 2 email addresses, can be assigned to a group and have a unique ringtone and picture ID. Groups cannot be created, so the user must choose between Business, Colleagues, Family, Friends, School or no group. Contacts are sorted alphabetically by full name, there is not a separate field for first and last names.
The Calendar is also relatively vanilla on the Venus. Appointments are pretty basic; the only “advanced” option is to set a recurring appointment. They can only be created on the phone since there is no option to sync your calendar with a PC or website. There is a notepad, but no task list available.
1. freckles (unregistered)
I got the venus, and I have a few comments to make about this review. First of all, I was able to change the sensitivity of the touch screen buttons, this review states there is no way to do that. Also, I did not find the touch screen slow. Second, I was also able to create my own group in the contacts list. The group could only hold 10 contacts, however, it was my own group. Third, while the blue color is a weird choice, I am assuming the blue parts are where the pink will be for the pink phone. It is a dark blue and is hardly noticable. I did notice the overhang of the slide, and that is rather annoying. Overall, I am really enjoying my new Venus phone.
2. vzwemp (unregistered)
so.. you have a pink venus?? a phone that doesnt even launch till december? Thats amazing. Like to explain where you got this? Anyways, I can think of one reason to chose a venus over a chocolate. the 8500/8550's are prone with problems. Id rather convince people of a new unknown phone than give them a phone that I know they will be mad at sooner or later. Personally, I dont think its an awe enspiring phone, but anything is better than the current chocolate line.
3. VZWRep (unregistered)
I agree with the review completely. The phone is ugly (cheap faux leather, mismatched colors with gaudy amounts of chrome), they should have just used one large touch screen, so that you're not constantly trying to touch the non-touch screen, it's slow, and it's not at all revolutionary. I disagree with #3, I'd rather sell an 8550, because the 8500 was the device with the most common problems, the 8550 has been much more problem free, and it has a much more reasonable interface than the 8800 and 8500, which are touch sensitive, but do not gain any actual benefit from that capability. Finally, why buy a Venus when you can get a Voyager? $100 more and you get a HTML browser, a full keyboard, a full touch screen, and a much better, more attractive device.
4. Reviewer (unregistered)
Freckles...there are settings for the touch display, but none of them deal with the sensitivity. The only options are Feedback Sounds, Vibration Type, Vibration Level and Call/End Button. If I am missing something please point me in the right direction, but nowhere in the menus is there an actual touch sensitivity levels like you find on the Chocolate.
5. Kevin (unregistered)
Any comments on how this phone stacks up against the Z6tv (RIZR)? It seems to do the exact same thing but with a fancy touch screen on the front and without the TV support. Am I missing anything?
6. Jason (unregistered)
He never said he had a pink one... Re-read his post and you shall see. I used to dislike the Chocolate look but personally I think this one is a step back, personal tastes of course.
7. jON (unregistered)
I have to disagree and actually I like the look of it. I have to say that there are far better options for your money, though. EnV at 100 less, 8550 for 100 less, Voyager for 100 more, RAZR 2 for 50 more, flipshot for the same price...the list goes on and on...
8. Undecided (unregistered)
First, a comment on the review. I think too much time and effort was spent on aesthetics. That's purely a subjective thing. I don't think the phone looks bad at all and didn't notice or pay attention to the different coloring. Yes, they don't match exactly, but I think the phone looks pretty good. As for the fake pleather on the back, it's an interesting design choice but I like the feel of it. I haven't had the problems you mentioned with the response of the touch pad. Mine works close to flawlessly. I haven't had it respond and then not run the chosen function. I have found myself wanting to touch the top screen to directly access functions. You don't show the scrolling function that you can do on the bottom screen, but I don't know how useful it will be. The phone seems pretty good, but I may prefer the LG 7000 I've been using for the last 4 years with great satisfaction. Here are my gripes: I'm having difficulty getting used to the slider format. I find it a pain to have to hit the music key all the time to unlock the controls. The voice command function is a great idea, but much of the time it does not recognize the stated command and choses the wrong one or it does not understand the name. My 7000 recorded my own voice and matched it and it work 95% of the time. I'm getting frustrated with this system. I'll have to read up on whether I can record my own voice for contact entries. People I talk to on the phone tell me the sound is extremely clear, though when using bluetooth in the car at highway speeds they hear background noise. I might go back to my noise canceling wired earpiece to see if that's better. Not a fault of the phone though. I use a Motorola H500. BUT, when I have the speaker (not speaker phone) volume all the way up on the phone, the other person's voice is distorted in such a way that it sounds like the speaker can't handle the signal (it doesn't sound like amplifier distortion to me). The speaker in the handset (the one at your ear) can't be set to full volume because of this. I haven't tried the music function but I will. I bought this phone because I wanted something to use primarily as a voice phone with some texting, the occasional photo and maybe for music if I don't have my iPod. I don't want VCast, TV, GPS, web surfing or any of the other things that would make the Voyager a good choice. I'd rather have the smaller phone. If I could sync my outlook on the Voyager without paying Verizon, I might go that route. As it is, I have an Audiovox 6700 PDA on another Verizon account (business) for outlook, web surfing etc... Frankly, most of the phones available are boring. My son has had terrible problems with Motorola phones and I'll never buy one. But I do plan to go to the Verizon store before my 30 days are up to see if there's anything I might like better, but this might do.
9. KC (unregistered)
I really like the Venus. A Voyager it's not but I like it a lot more than the Chocolate. I've found the lower touch screen to be easier to use and more responsive if you turn off the vibration. As far as the looks, I get nothing but compliments on the phone. Don't find it gaudy at all. And while I thought the pleather was a bit odd at first, it's actually very practical. The phone never slides out of my hand and stays sturdy on a surface. The memory issue with the music is a major glitch. Why market the extra storage space if you can't use it? I have about 10 songs right now and that's all it will fit. Then again, I never intended to use this as an IPOD. So, that's not such a big deal to me. I agree with the post that the auto lock is an annoyance. They really should have included a setting so that you could at least change the time on it. It locks after a few seconds so you are constantly either sliding the phone open or hitting the music button. Like any new phone though, I'm sure the next generation will address these design issues. Oh and it does have navigation.
10. Alicia (unregistered)
I just bought the venus recently and love the phone. I had been researching it for some time before it was out. I've been seeing above how you can & can't change screen sensitivity. We I first got it I remembered seeing something to where I could but thought, I'll get back to it later. Well now I have no clue where to find it. I know about the vibration levels and all but I saw something that had 3 options"...less, normal, more..." something to that effect. Can anyone guide me as to where that screen sensivity adjustment is...? Thanks
Can someone please let me know how to disable the missed call alert sound. It's driving me crazy and is rather loud. I changed almost every setting I could find to "no ring" and it still alerts me when I missed a call. Please help
12. Nathan Earling (unregistered)
I have had my venus for about a month and i really like it. I can make custom rigntones on my mac and then but them straight to my phone. My previous phone Moto E815 couldn't do much with bluetooth so this phone is great. The pictures are clear but slow to load and and lag when zooming in. The speaker phone is great really loud and clear but i have a problem with the voicemail. The touch pad locks up when using speaker phone to and your voicemail. I set my voice mail # up as *86pp(my password) so that it will automatically input your password when calling. But the touch pad locks after my voice mail asks for my password and I can't hear anything. You then have to press any side button to unlock the touch pad and then you get audio again. The problem is that the audio never stops so when you unlock the phone you are in the middle of your voicemail session.
13. Yura (unregistered)
Missed call Alert? My Venus does not have a missed call alert (with or without sound). How do I get it? Is there a software upgrade somewhere?
14. Stephanie. (unregistered)
ok i've had my venus for 3 weeks and it is terrible. my text randomly turns to an orange-ish gray color, it doesn't save my words, and now every time i use a space in a text it freezes, every time i add a contact it freezes, it is ridiculous!!!!
15. Jen (unregistered)
I have had my Venus (PINK!) for going on 3 months and it worked perfectly until last night. I am having the same problem as Stephanie. The phone freezes up when i hit the space button when I text, add a contact or add a note. I have to send one word texts to people which is driving both me and the other people NUTS! I am off to the Verizon store tomorrow to see what can be done about this. It is rediculous. And annoying as can be! My phone is pretty much useless now. man oh man!
18. AmyGallagher02 (unregistered)
I am having the same problem as Jen. What did the Verizon store say? I went to the local one here and he says he hasnt a clue why its doin it. He says he can send off for me to get a new one, but why would I want a new one that will do the same thing as the other one?
16. Aileara (unregistered)
I've only had the Venus a few days. Would appreciate some help if anyone else has this going on. On incoming and outgoing calls the phone announces the service provider over the speaker before placing or receiving a call. I've tried everything but can't get it to stop; no idea if I'm even able to turn it off or if I'm stuck with it.
17. flip (unregistered)
i dont see how you get music on the phone without having to buy them on Vcast i have a mac so i just asssumed that was the problem...any help?
19. droptop613 (unregistered)
The cheap leather like back you talked about it great. It was designed so the phone would stay in your hand, not slide out of it and drop to the ground. The volume suck's and it's not just my phone. My girlfriend has the same phone and has the same problem.
20. yankeegirl82 (unregistered)
Anyone know how to lock the phone so that when you set it down it locks? I've seen how to lock it upon startup but want it locked whenever I'm not using it (and the screen has gone black) to keep others from using it. Any suggestions??
I just got the Pink Venus just 4 days ago and I have to send it back already! I love the phone and I am so disappointed! I read the reviews and it doesn't sound as if anyone has had this problem, but I have no sound when I make or receive a call. The phone rings and I can hear my ringtones and stuff but when I answer or try to place a call, there is nothing. And here is the most bizarre thing, when you are on a call and unlock the phone, on the face of the phone, the middle circle is the "Speaker", the oddest thing is that this button has completely disappeared! When I tried to call and thought it was my headset, I tried to hit speaker and it was gone! Now the phone did drop, however, it slid off of my bed onto the carpeted floor, it wasn't like it fell hard on the pavement. I have no idea, Verizon said I may have gotten a bad phone but I am too scared to get another and go through this again. I may get the new Chocolate 3 as it is a clamshell and I feel will be better protected. Very disappointed, it is a sharp phone!
I have 3 friends who HAD the Venus and all of theres is freezing up too.
23. Miley (unregistered)
i want to get the pink Venus but I'm not sure if i want to. Some people say the phone is great when others say its not. Please help me decide if this is the right phone for me or if i should look for a different phone. If anyone has any ideas of other phones that slide and are black, pink or both please help.
24. Lissa (unregistered)
My phone also freezes up when I try to ues the space button. I type my text with periods between the words. It is a pain but I can text and get my message out.
25. jake armentrout (unregistered)
Ok, i cant find how to lock my screen. it locks but when you slide it, it unlocks i want it to lock untill i put in a code. can anyone help me with this pleaz i need to know how!!!!!
26. Jfh (unregistered)
This phone is horrible. When I first got it I loved it....Now a year later it'll freeze while i try to put a space inbetween words in text messages. I DON'T RECCOMEND THIS PHONE!
27. ken (unregistered)
how do get lg venus out of hdr mode ?
28. kenhofer (Posts: 2; Member since: 24 Dec 2010)
hi how do u put lg venus in hi speed data mode ?
29. kenhofer (Posts: 2; Member since: 24 Dec 2010)
hi how do put lg venus in hi speed data mode ?