There is no other word for the Contacts feature on this phone, but weak. There is only a 200 entry memory. That is quite lacking compared to a lot of other phones that easily offer 1000 contacts. This phone is definitely lacking in the area of phonebook memory. I do, however, like the setup of the Contacts themselves. You can list multiple numbers per entry, add memos, and assign ring tones.
Under the Contacts menu you are able to do quite a few things. I liked the Find/Add Entry a lot due to the Find function that lets you search for entire names rather than just typing the first letter of a name. This is also where you would add a new entry. When you add a contact entry, you can enter a total of five phone numbers, three email addresses, one memo, one URL, and one picture ID. With the Picture ID, you can select between eleven factory animations or take your own picture with the camera.
You are able to arrange all of your contacts into five factory Groups or you can delete those and make your own personalized groups. The PM-225 can actually handle up to 19 different groups.
The Speed Dials option allows you to set up one or two touch dialing for up to 99 phone numbers. Every contact must be set up manually into the Speed Dial menu. Some phones automatically assign a number, this is not the case.
Voice Dials allows you to store voice tags with your contacts for VAD (Voice Activated Dialing). You are only able to store 30 tags. You must train the phone to the contacts names. A lot of new phones do not require you first train in a name into the phone. This is not an advanced VAD, very basic and limited. If you want to purchase this phone and you have high hopes of excellent VAD, sorry you will be disappointed. After you do train in the names, it recognizes them perfectly. Too bad you can only store 30!