Helio Mysto Review
This is particularly useful for people who have business E-Mail accounts and want to be able to access them while on the go.
Connectivity and Data:
CDMA Dual-Band phone, which uses the 1900Mhz and 800Mhz frequencies. For data, it can connect using 1x or the faster 3G EV-DO network. Like all other Helio devices, it operates on Sprint’s network, including 3rd party roaming, but does leave some remote areas with no coverage.
Bluetooth version 2.0 is included on the Mysto, which provides for greater quality and distance over the older version 1.2. Support profiles include headset, handsfree, stereo headset, file transfer, object push, and printing. When used with our Jabra 250v headset, we were able to get up to 30 feet of static-free calls. For music playback, we were also able to get 30 feet using the Motorola HT820 Stereo Bluetooth headset. In fact, stereo Bluetooth music quality was better when using the Mysto instead of the Motorola V9m, which is only Bluetooth 1.2.
Even though the Mysto is not a Smartphone, it comes with an included HTML web browser. When the browser is loaded, the homepage displays links for Surf, Myspace, Facebook, YouTube Mobile, Yahoo, Google news, Where, and The TV Set. Choosing “Surf” will bring up even a larger list of preselected links displayed in categories. There is also the option to manually enter in a specific web address. Despite the small screen, we were able to view the PhoneArena site with no formatting problems, however there was a lot of horizontal and vertical scrolling. To avoid this, you can display sites in a column, but it will have more pages to view. Most HTML site take an average of 30-45 seconds to load while in a EV-DO coverage area, with smaller WAP site taking under 10 seconds.
Since a USB data cable is included with the Mysto, you can use the phone as a Mass Storage device and transfer files directly to and from your PC to the phone’s internal memory, but cannot use it to access the microSD card. Unfortunately, the data port on the Mysto is also proprietary, which means you can only use a Samsung USB data cable. Because of this, it is easier to simply use a standard memory card reader with the microSD card for file storage.
1. Darren Dawes (unregistered)
Have been trying to get a refund check for my returned device for 5 months. Four calls to their "service" center in the Philippines resulted in "we will send the check" two times (they didn't) and then they told me that they had to charge it back to my credit card. I gave them a virgin debit card, that has never been used for any other transaction, before or since. 2 weeks later, someone in Russia used it to empty my bank account. Nice. Calling back, no one could connect me with someone in the US. I finally found the number for Helio's corporate offices (310 445 7000--save it, you will need it) and spoke to "internal customer service". This person has assured me that I will have a check in 7 to 10 days (I'll believe it when I see it) and said that he could not do anything about the people in the foreign offices giving out personal info. He also stated that they had no internal security that could assist. Given that these guys will have your social security number too, I would NOT sign up with Helio even if they give you the service for $5 a month. This might be hard to believe, but I think their service is WORSE than what you've read on these pages. I believe that they, or their agents, or both, are actively engaged in fraud. Biggest mistake I've made in recent memory! No matter how poorly your current company is treating you, it's not worth having your identity and savings stolen.
Wow, surprising how it is not mentioned that this phone is an exact twin of the GSM Samsung U600.
3. Bailey (unregistered)
Yes,but the U600 has 3.2Mp camera.
I had a helio ocean for a good year. its a great phone to have in tell it brake on you.i called helio to see if i can get it fixed.they said no cuz my warrenty has exspired 2 weeks ago. i still one more year on the contract with them. the only way they will fix my phone is if i singed a anouther 2 year contract with them.i think that is some bullshit because there contract last longer then cell phone do. i am telling every to NOT BUY A HELIO PHONE TRUST ME ON THIS. p.s. thats my story
5. Vitamins4022 (unregistered)
I had helio for 2 weeks before I cancelled. It took helio 6 months to refund my money for the phone and service! Over $500 including the cost of the phone and the deposit took 6 months to get returned to my checking account!