Helio Mysto ReviewSamsung SPH-A523 7.5
The main menu on the Mysto is very graphical and is laid out in a circular fashion with Customize, Surf, Snap, Videos & Music, Contact, Games, Plan, Message, and Apps. But as can be expected, there is some delay while navigating through it. Even though there is only the one included theme, you can customize the home screen with you own wallpaper, as well as changing the type of the clock, style and color of the fonts, and dialing style. This allows for a lot of personalization for most users, but there is still the option to download additional themes and layouts from Helio store for a fee.
The phonebook allows for up to 1000 contacts to be entered, each with their name, five phone number, group, email, MySpace ID, voice activation, and street address. You can also select a specific ringtone to be played and picture to be displayed when a contact calls. After a contact is saved, you can assign them to one of 100 speed dial locations. Just like most other phones, accessing a saved contact is as easy as pressing the right soft key while at the home screen. This will display all of the contacts in an alphabetical list, but you can also narrow the results down by searching for the first or last name, any phone number or email.
Accessing the calendar is done through the Plan menu. Once there, the current month is shown and the date highlighted. You can use the d-pad to select any month, day, or year that you desire, or change the view from monthly to weekly or daily. Once the desired date is selected, you can add a new event by entering in the event’s name, beginning and end time, if it should repeat, which alarm to play (or vibrate), and which icon to display. Once it is saved, and when that date and time is reached, the phone will display the information on the screen and alert you by playing the selected alarm tone. This is an easy and effective way of keeping track of appointments. There is also the option to setup a To-Do list, Wake-up Call, and independent Alarms. These are useful one-step methods that require less time to setup than having to enter in a calendar event.
Other tools include a calculator, world time clock, unit converter, notepad, and stopwatch. The calculator can only be used for simple arithmetic, the world time shows the current date and time in over two dozen cities (as well as day and night graphics), the unit converter is for converting length, volume, weight, distance, and temperature, the notepad is for entering in quick notes, and the stopwatch for counting minutes and seconds.
voice commands work well with the Mysto and commands do not require any training by the user. It is conveniently launched by pressing and holding the Send button. Once activated, you can speak the name of a contact or digits to dial, have it send a message, go to a menu, check the phone status, and access a contact. We did not encounter any problems while using the voice commands, and were able to use it even in noisy environments. The only feature that we would like to see added is the ability to use speech-to-text for composing messages. Other Samsung models include this feature, so we’re not sure why it was left out of the Mysto.
There is 100MB of internal memory included on the Mysto that is shared between storing contacts, wallpapers, ringtones, music, pictures, videos, games, and other downloadable applications. The current memory usage is displayed graphically as a pie chart and will show how much is used by downloaded memory, system memory, and USB mass storage. For additional space, you can use a microSD card up to 4GB in size for extended access to music, videos, and pictures.
1. Darren Dawes (unregistered)
Have been trying to get a refund check for my returned device for 5 months. Four calls to their "service" center in the Philippines resulted in "we will send the check" two times (they didn't) and then they told me that they had to charge it back to my credit card. I gave them a virgin debit card, that has never been used for any other transaction, before or since. 2 weeks later, someone in Russia used it to empty my bank account. Nice. Calling back, no one could connect me with someone in the US. I finally found the number for Helio's corporate offices (310 445 7000--save it, you will need it) and spoke to "internal customer service". This person has assured me that I will have a check in 7 to 10 days (I'll believe it when I see it) and said that he could not do anything about the people in the foreign offices giving out personal info. He also stated that they had no internal security that could assist. Given that these guys will have your social security number too, I would NOT sign up with Helio even if they give you the service for $5 a month. This might be hard to believe, but I think their service is WORSE than what you've read on these pages. I believe that they, or their agents, or both, are actively engaged in fraud. Biggest mistake I've made in recent memory! No matter how poorly your current company is treating you, it's not worth having your identity and savings stolen.
Wow, surprising how it is not mentioned that this phone is an exact twin of the GSM Samsung U600.
3. Bailey (unregistered)
Yes,but the U600 has 3.2Mp camera.
I had a helio ocean for a good year. its a great phone to have in tell it brake on you.i called helio to see if i can get it fixed.they said no cuz my warrenty has exspired 2 weeks ago. i still one more year on the contract with them. the only way they will fix my phone is if i singed a anouther 2 year contract with them.i think that is some bullshit because there contract last longer then cell phone do. i am telling every to NOT BUY A HELIO PHONE TRUST ME ON THIS. p.s. thats my story
5. Vitamins4022 (unregistered)
I had helio for 2 weeks before I cancelled. It took helio 6 months to refund my money for the phone and service! Over $500 including the cost of the phone and the deposit took 6 months to get returned to my checking account!