HTC Touch Diamond Review
The sound quality on the Diamond, both incoming and outgoing, was excellent. Callers said it might be the best we’ve ever sounded on a cell phone, even when we were on our Samsung WEP500 Bluetooth headset. On our end the caller sounded crystal clear, almost as if they were in the room with us. Speakerphone performance was good, but not as excellent as without. On our end the user sounded clear but a little soft, and callers said we sounded “somewhat tinny but not any different than a landline speakerphone.”
The battery life is rated at 5.5 hours of GSM talk time or 4.5 of WCDMA. We were able to achieve slightly higher than the rated 5.5 hours while using T-Mobile here in the US.
The reception, on the other hand, wasn’t so hot. We tried both an AT&T and T-Mobile but had issues with in-building reception. With AT&T we could barely, and often couldn’t, hold a signal even outdoors in places where we know AT&T works well. Furthermore, some users may not be able to get EDGE data with AT&T.
T-Mobile was a decidedly better experience, though still not great in areas such as office buildings or malls. For now we are forced to use the 1900Mhz band, which does not penetrate buildings as well as 850. This could have played a factor in our reception issues so we will reserve our final judgment for when the US version comes out. For now, however, importers beware!
We are overall very impressed with HTC’s latest super-phone. TouchFLO 3D is an amazing overlay that proves to be much more than eye candy. Opera Mobile is the best mobile web experience we’ve encountered yet. It’s a very powerful device for both the business user and general consumer alike, and staying fully connected and entertained on the go has never been easier. The size and weight couldn’t be more perfect. HTC set out to raise the bar and they undoubtedly have.
The Diamond is far from perfect though, and the iPhone still has it beat in some important areas. Like we noted, we’ll reserve our reception judgment until a proper US model comes out. While TouchFLO 3D is nearly perfect, the lag when navigating the Windows environment needs to be addressed. HTC falls well short on their music player too, which is the iPhone’s strength. Until a product is built from the ground up to compete with the iPhone there is little chance that it will succeed in doing so. The Diamond will be wildly successful, most likely surpassing the Touch’s 2M units sold, but in the end it is still in a different class than Apple’s offering.
- TouchFLO 3D is good enough to compete with Apple’s acclaimed interface
- The Diamond is the perfect size and weight
- Open platform, though the VGA screen might mess up third party offerings
- Attention to detail in both the design and software
- Definite “wow” factor
- Despite more memory, it still lags at time
- HTC music player needs work
- Concerns about reception, at least for now
1. numetheus (unregistered) posted on 20 Oct 2010, 01:55 0
AWESOME! At least they put in a browser by default that is not the standard IE. Pocket IE is great for tiny pages, but is woefully slow and renders complex pages well. Heavy browsing on Pocket IE was painful and cumbersome. Browsing on the iPhone by comparison was a dream, and that is one reason why iPhone is so popular. Give it a good browser, and it will be a good iPhone competitor ... not until then. I absolutely hate WM just because of the browser, and the alternatives for it render better, but still a clunky experience when compared to iPhone. The new opera may change that. Also, why resistive touchscreen? Capacitive is much better suited for finger use.
2. zephxiii (unregistered) posted on 08 Jun 2008, 08:51 0
The poor performance on AT&T is most likely due to the devices lack of 850mhz. I would imagine you were in a 850 area for AT&T, and often any 1900mhz isn't built out for solid coverage.
3. (unregistered) posted on 08 Jun 2008, 13:16 0
wow, how is average joe rating so high, usually would be complaining about the price and it so glossy and fingerprintable. and usually for corporate you would complain highlty about no qwerty keyborad, very biased opinions ah
4. (unregistered) posted on 08 Jun 2008, 19:33 0
how do you get biased out of that, and why would average joe be any different than other categories for fingerprints? sounds like youre biased
5. (unregistered) posted on 09 Jun 2008, 02:47 0
iPhone is also an expensive one, but everybody is getting one and even jailbrakes it! Its the same for the Diamond: with that design and interface it is targeted to both highend/business users and to the Joe who wants iPhone-like touch-thing.
6. VZWGuy1 (unregistered) posted on 10 Jun 2008, 13:03 0
how do I get this UI on my touch?
8. (unregistered) posted on 11 Jun 2008, 15:26 0
the touch doesnt have the power to run it
7. (unregistered) posted on 11 Jun 2008, 06:18 0
What about GPS? Is it any good?
14. (unregistered) posted on 17 Jun 2008, 12:12 0
It is both
9. (unregistered) posted on 12 Jun 2008, 18:55 0
do you need to be connected to the internet for the weather updates to work?
10. (unregistered) posted on 13 Jun 2008, 11:42 0
To answer #12 comment. Yes, how else are you gonna get updates.
11. Genious (unregistered) posted on 13 Jun 2008, 18:54 0
Built-in weather station, duh!
12. (unregistered) posted on 17 Jun 2008, 09:21 0
Quiksilver meter and worker ants in the phone. That's how they did it in the AAAWWWLD days.
13. (unregistered) posted on 17 Jun 2008, 12:12 0
Yep, that's how it wurked on my good ol' iPhone Classic -_-
15. (unregistered) posted on 17 Jun 2008, 15:27 0
Err... your first paragraph put me off this review. The original Htc Touch came out 4 months before the iPhone, so it was hardly trying to capitalise on the popularity of that phone!
20. (unregistered) posted on 27 Jun 2008, 19:02 0
because the iphone was announce before the touch so the touch was based on what apple was to release maybe?
27. (unregistered) posted on 22 Jul 2008, 07:32 0
anyone ever realize that apple wasnt the original creator of touch screen phones. why do you people always have to push the fact that every touch type phone is to compete with the iphone. i know some phones look way too much like the iphone, but that doesnt always mean that every new touch screen phone was made to compete.
16. (unregistered) posted on 22 Jun 2008, 00:57 0
that doess not look like the best internet on a phone at all. I did want to mention this but when I used my brother's ipod touch, the internet browsing was a lot smoother. When moving through a page, everything seems to flow with hyour touch.But everything seems so slow to me in the touch. When he flips through albums and pictures, the touch seems so unresponsive. Maybe its just that the guy doesn't really know how to use the phone that well. But what I like is how the very bottom bar looks very smooth and slides with ease wehn sliding through the menu. That's the only smooth and responsive thign that I've seen on the phone so far.
17. Barry (unregistered) posted on 23 Jun 2008, 19:15 0
Probably a dumb question, but I read the review and didn't seem to see this answered. Does Diamond have 3G connectivity? If not, how would the internet speeds compare with the 3G connectivity coming out for the iPhone 3G? Also kind of off topic, but the ability to sync with Exchange, use Word and Excel are big sticking points for me - are all 3 of these options available on the iPhone 3G or will I have to get a phone like the Diamond with Windows Mobile? Thanks again. I'm torn between the iPhone 3G, the Diamond and the Touch Pro so I'm not sure which way to go yet.
18. (unregistered) posted on 24 Jun 2008, 09:38 0
HSDPA means actually 3.5G, so the answer is yes. Actually iPhone 3G seems to support only lower speed 3.6 Mbps HSDPA while Touch Diamond offers 7.2 Mbps. However, probably this is not very relevant since in mobile phones, CPU/graphical processing power is becoming nowadays more critical than download speed. In terms of Word/Excel, the big differentiator between iPhone and Touch Diamond is the editing capability. Exchange should work on both platforms, still iPhone 3G functionality needs to be assessed. My advice would be: if you want a small/compact device go with Touch Diamond, if you absolutely need a keyboard wait for the Touch Pro, or go for the iPhone 3G if you like the iPhone interface,prefer more storage space for music and don't care about camera and size.
19. VAPCMD (unregistered) posted on 25 Jun 2008, 22:18 0
If reception was as poor as indicated below...how did this phone get a 10 for connectivity ?? The reception, on the other hand, wasn’t so hot. We tried both an AT&T and T-Mobile but had issues with in-building reception. With AT&T we could barely, and often couldn’t, hold a signal even outdoors in places where we know AT&T works well. Furthermore, some users may not be able to get EDGE data with AT&T. T-Mobile was a decidedly better experience, though still not great in areas such as office buildings or malls. For now we are forced to use the 1900Mhz band, which does not penetrate buildings as well as 850. This could have played a factor in our reception issues so we will reserve our final judgment for when the US version comes out. For now, however, importers beware!
21. (unregistered) posted on 27 Jun 2008, 19:03 0
cnet uk gave this phone4 5.9 for unresponsive screen and really slow interface
22. (unregistered) posted on 03 Jul 2008, 18:32 0
If verizon got this phone, it would be hilarious if they put their own interface on it.
23. (unregistered) posted on 05 Jul 2008, 15:34 0
no it wouldn't, so the interface wouldn't be so damn slow
24. (unregistered) posted on 09 Jul 2008, 11:45 0
I like the phone overall. The iphone just doesnt cut it for business purposes. Major gripe: After less than 3 weeks my usb cord shorted and does not connect to activesych. USB is NOT covered under warranty, so I would have to buy another (after spending $600 + on the phone)
25. SprintDude (unregistered) posted on 13 Jul 2008, 16:13 0
Honestly i think Sprint should of focused more attention on HTC products much more than on the Garbage INSTINCT You cant even customize anything on the phone, but all i can say is the Diamond and the Rafael is going to be some Awesome phones!!!
36. treybezy (unregistered) posted on 06 Sep 2008, 20:19 0
how is the instinct garbage? i have had it for 3 weeks and yes you cant really custimize it at all, but its still very great
26. Ben Cain (unregistered) posted on 21 Jul 2008, 06:31 0
I have had the Touch for 5 weeks and what a nightmare of a phone. The lag is almost so slow that I can mak e acup of tea and come back to it before it has moved from one page to the next. The connectivity is slow and haphazard that it makes it impossible to have any confidence in the phone. Also, the screen isn't even straight in my phone. Rubbish- 0 stars
28. Ratman (unregistered) posted on 27 Jul 2008, 08:07 0
Yeh Did you update the device firmware HTC released an update to improve useability
29. benko (unregistered) posted on 29 Jul 2008, 07:19 0
i plan to buy this touch diamond. is ti really that slow? and gps can trust that gps if i go somwhere and whose maps it is using? how long baterry can handle in stand by mode? how much is it costs right now? a lot of questions i hope somebody will answer.
30. (unregistered) posted on 31 Jul 2008, 21:03 0
Too bad it doesn't have a Micro SD slot....
31. SamOakley (unregistered) posted on 04 Aug 2008, 11:30 0
I agree with anonamous (34.) incidentally does anyone know how the cpu performs? I have a Tytn and after about 3 months it has slowed down markedly. Probably because it's clogged up with old photos etc... still, that and the occasional bug are my only gripes with the tytn. This looks much better though would be interested to do a side by side comparison.
32. Don Hawkins (unregistered) posted on 07 Aug 2008, 00:54 0
so,....is the diamond and the iphone way ahead of the touch? My touch is slow, locks up, is hard to hear rings, and callers, runs out of juice way before the 4 hour rating or are these super phones more of a gimmicky thing than truly hi tech functional tools? I need a power phone first and internet second as i practically live on my cell phone or would the best advise be to stick o a simple phone and skip the razzle dazzle
33. (unregistered) posted on 10 Aug 2008, 10:25 0
That's my question....Do I wait for the diamond to come out (It's supposed to be soon) or do I go with a Blackberry? I don't think the Iphone is really an option for me, as I don't know how or where to get it, or how to attach it to my company (I'm with telus and they don't offer the Iphone). When I went to Telus, the rep told me that the Touch was garbage (the first one) he said so many people had problems with it freezing, and then they'd have to shut it down, and he really didn't recommend it. He told me to get the Blackberry curve. I want a phone mainly for web. Checking my e-mail, Facebook, and IM....And to use as a phone...Music, camera, text, not all that important. I'm not that technical, so something easy to use is best! Please help!!!
34. (unregistered) posted on 18 Aug 2008, 20:58 0
just get a blackberry fellas
35. (unregistered) posted on 28 Aug 2008, 14:04 0
Does this phone operate as a wireless modem? I have a PPC 6700 and although my phone connects to my laptop via bluetooth, the webpages do not load into IE, Flock, etc. Will Opera improve the situation, or do I need a custom tweak to my web browser or OS to make it work? Thanks.
37. Taxidermista (unregistered) posted on 17 Sep 2008, 08:13 0
I don't understand, where the hell is the GPS module review?? It's the main feature of this phone!
38. Paul (unregistered) posted on 22 Sep 2008, 18:37 0
Hi, are you going to post an updated review for the Sprint version of the Touch Diamond?.. given there's added features and upgraded hardware? Thanks.
39. (unregistered) posted on 16 Oct 2008, 17:46 0
can you talk and browse on the internet?
40. (unregistered) posted on 24 Oct 2008, 11:30 0
I must be unlucky, this phone is a peice of junk - constantly crashing, otherwise tediously slow. It has so many problems and glitches that I would never touch HTC again!
42. johnconnor2811 posted on 19 Jul 2009, 08:20 0
Watch the comparison between the HTC touch Diamond,Apple iPhone 3G and new Nokia 5800 XpressMusic....and pick your choicehttp://www.techgodown.com/htc-diamond-vs-iphone-vs-nokia-5800/
43. Colorado real estate (unregistered) posted on 19 Jul 2011, 10:13 0
HTC is more of smaller and thinner type than of iPhone. I think both phone companies are great. By the way, awesome post! Thanks for sharing this article. Colorado real estate
45. natalie posted on 01 Aug 2011, 02:05 0
i had this phone for 3 yrs and loved it. when it first came out it was $900!!! i had the money and really wanted it, so i got it. then about 5 days later i dropped it in a lake while fishing. i jumped in a found it. i took the whole thing apart and let it dry for 3weks. it was fine there was nothing wrong with it at all. this is the first phone i have ever paid that much for and it was the longest ive ever owned a phone and it was my favorate. it did everything i needed. the only complaint is that it could b slow at times. but then a kid stole it along with my money and he did the same to my bestfriend and stole her iphone, and money that was hidden in her bra, while she was sleeping he took it and she put it there to hide it from him. i hope the kid who took it will get what he has diserves! and i hope we get out items back but i would love to buy another htc just cant afford it right now:(