BlackBerry Storm Review
0. phoneArena 25 Nov 2008, 09:48 posted on
What’s this, the new BlackBerry? Woah, it has no keyboard. And…did it just click? You’ve never clicked a screen before, is that supposed to happen? Is it supposed to feel so…tiring? And why is this screen wiggling around, am I supposed to be seeing the circuit board? Why is it so heavy; the iPhone isn’t this heavy? The interface is pretty neat, but why are page transitions taking so long. Did it just flip orientations on me? I didn’t even move it. Wait, now I did move it and the orientation isn’t following...
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Whom ever wrote this review represents phonearena.com I now see phonearena.com as a biased OPINION website. the storm is awesome and has very easy to fix flaws. I wont be coming back to this site for a long time after this very biased review. "but but but.. the touch is soo ewwie, and ooh my goshhhhh u can see the circuits! ewwiee! and oh wait boo hoo is sooo slow even though its a damn PDA that has all kinds of applicatiosn runninig in the background that i needed to turn off cause its not like my iphone which can only do one thing at once... boo hoo". please people go play with the phone first
Darm we don't get the privlidge of reading your whinny post any more? I guess you will just stay off the internet now since EVERY review I read (with exception to the fanboys) says the exact same thing. Get over it cry baby...if you like it great...I will take the opinion of someone tht reviews phones for a living over yours any day.
No i agree with 26. This is most definately an insane biased review for any body who has actually seen this phone and knows how to run it like a damn blackberry. The bold would get the exact same review if it wasnt an Iphone rival. I would also say that phonearena.com has lost a tad bit of credibility for future reviews.
you must have liked how shabby it is
It's not biased at all. I actually went to the Verizon store to check it out and I was not impressed. It froze within in 30 seconds of use. How dumb is that
I think the review is pretty spot-on. The only thing harsh about the review was the number at the end. 5.5 is a little low IN MY OPINION. For the reviewer, it wasn't. Based on the article, he put most emphasis on the messaging portion, which is a BB strongpoint. In relation to other blackberries, I would agree and 5.5/10 would be pretty accurate. But with the other features the phone offers, and many of the bugs more annoying the deal breaking, I think 7-8/10 would be close. I still don't think it wears your thumbs out that much typing a message, and it is pretty accurate for me. I am holding out for a software update or some hands-on time with the Touch Pro before I leave my voyager, however.
26. Review's (unregistered)
I understand where most of the views are coming from, but I guess people should know that while the phone was in testing a new software update came out ever week for the last few weeks to resolve different issues. I agree that the phone still has some issues that still need to be resolved before it can be considered a good phones. The great thing about OTA is that once RIM release a software update all you have to do is download it to your handset and do a quick soft reset and you should be good to go. I guess that is if the update doesn't brick you phone, but that's a whole different issue.
I HATE U FANBOYS ...THE STORM IS NOT THAT GOOOD AT THIS POINT! TAKE IT LIKE A MAN. FORGET ABOUT WAITING FOR UPDATES. HE REVIEWED WHAT HE HAD AND WAS HONEST. YOU GUYS ARE THE TYPE THAT BELEIVES "MY CHILD NEVER ACTS UP IN SCHOOL' GET OVER IT THE PHONE SUCKS.... MAYBE AFTER UPDATES IT GOOD...
I tried using google maps and the gps worked for me, with a dot showing where I was.
thats not gps, thats cell triangulation which is why its not completely accurate
ha ha I love the vzw fanboys trying to defend this phone... plz continue it gets funnier the more you try!
i dont understand how it received an average of 5.5 when if u add up and average the scores for each of the categories...it comes to 8.1...so is phonearena intentionally trying to make it look worse?
checked out the phone today in chulavista store. 2 DEMOS, ONE WOULDNT EVEN TURN ON POWER CORD ATTATCHED and everything. the othe froze on opening a web page. thats the image this first impression left. useless. the one that was off, you could see tiny dots or the circuit if you will,and look closely enough you can see how the entire screen moves, you can probly pry it off with a paperclip. i dont know about this phone.hhmmm
And you can probbably break the screen of an iPhone with a spoon. Point being you can break anything if you use it incorrectly, you are an idiot if you try and pry out the screen. Oh and McFly, did it ever occur to you that perhaps the power cord was not functional and the device was just depleted of battery life? And did you check to see what applications where running that may cause the device to lag. You would be shocked to see the amount of people that do not know how to properly close applications on a Blackberry (hitting the end or clear key does not close an app).
thats the point, COULDNT DO A DAMN THING, AND YEAH IT WAS FUNCTIONAL, peice of crap started faulting with the people in front of me, i asked for help,and your always informed of everything reps couldnt figure it out. there answer was worse. oh its probably the excessive use. thats not what i want to hear. i might excessively use it.
im guessing phonearena is trying to start up some controversy or something?
Its not. Go to wikipedia and wiki it. You'll se the Storm already has 4 unsatisfied reviewers. So how many reviews does it take to say its an incomplete, ill-conceived and possibly rushed device. I think RIM wanted to be the cool new "it" and rushed the idea that we want a clickable screen. However that remains to be seen. IF even 10,000 buy it then its worth producing isn't it. After all people still buy Buicks.
It had a user rating of 3.2 on phone scoop and the only 5s were VZW employees
How do you know they were employees? did they say they were employees each and every time?
Gotta agree with this review. I was stoked for this phone, got it, and hated it. I returned mine today and signed up for AT&T to get a Bold.
Dear, Phonearena.com Those of us that have been following your site (in fact, it was one of the main sites I made a favorite) - appreciate your views and wealth of information you provide daily. Thanks again for all your hard work and detailed reviews. I'm hoping all the negative responses don't ruin it for us who do care you took the time at all to review these products. Thank you! Now, as for myself - first time Crackberry (what ever that means - no I don't do drugs! :)... I must admit having the rollerball on the curve has served as a very functional option. In fact, along with the keyboard - you can almost one hand a response to an email which is very hard to achieve with a Windows Mobile device which I have tons including the new HTC Touch PRO. I also am currently doing allot of consulting helping others that have the Pearl & Curve and many enjoy the rollerball as well. That being said, I have advised " Prior " to this review and anyone I know buying this device to please beware that CORP. policy will lock the device and without a keyboard it may serve as a difficult device to function without some overrides (making calls while the device is locked) and speed dial settings since the keyboard is on the screen. By the way, Verizon gave me the Dare as a way to keep my account, however I have to be completely honest with you - I just didn't find any use other than a media player and entertainment device. So, I sent it back. As well as I tried the i760 so I sure my response would be the same for the Samsung Omnia & Saga. Folks, when it all boils down to it - it's functionality vs. cost. And I'm sure everyone knows, Verizon personally changed their data paks on Nov. 14 to require $29.99 particularly for all these devices they are releasing now including the Storm. Unless you get the all you can eat pak - your going to be paying quite a bit for EACH phone you have for your data services. Not shocked about the GPS and I'm still waiting to hear (which I think I already know the answer), The Touch PRO " XV6850 " as well has GPS locked. SIDE NOTE: Phonearena.com ... Do you have access to a XV6850 to confirm the RAM & FLASH available on Verizon's Touch PRO ? I'm seeing posts of 49 mb or less on RAM and can't confirm the FLASH left without ANY apps loaded. Thanks again for everything! So in short, it might be a good idea to actually use the device for a while - then come back to Phonearena.com and give your reviews. I not to sure your review will be to far off from theirs because we all get excited each time a new device comes out but in the end - how well does it serve or meet your daily needs. Just my 2 cents ( no bias ), just a different view of things. Thanks for reading this long post. Take Care!!!
I think you chaps in the states yap on too much about the "next best thing" and then get your hopes dashed in an instant or stick to your "if" bad decision like its faith. Its a phone, its not Jesus. The purpose of all reviews is description and hopefully details on how it works. Not the good and the bad and the obvious ugly. Really are you'll all 20 somethings that live with mommy and spend days on forums flaming reviews? The review was detailed and I liked it. The detail I liked is that it hurts the thumbs since clicking a mouse button for me hurts with my hyper-sensitive skin. I'm not a fan of the other side either ( got an iPod Touch). By the way a I recommend the Oxford dictionary for you'll to learn what "bias" and "critical" really means.
44. Big Moe (unregistered)
It is official. I didn't mind the biased reviews and such provided by phonearena.com. But at the same time, I've never seen such a terribly presented review. For you to go as far as to quote the commercial with your own words is a slap in the face. Let's recall the iPhone's first review. Aboslutely nothing wrong with it. And if there was an issue, there was a fix coming. Phonearena.com should be ashamed of themselves for the incredibly distasteful review. The Blackberry Storm, just like MOST if not EVERY first generation phone will have issues. I am saddened to see that the front office has allowed a review like this to be posted as it shows no confidence in any services provided by either Blackberry or Verizon Wireless. I'm sure that a review like this will cause backlash from businesses and customers alike and I hope that it escalates through to the appropriate channels. Phonearena has officially lost all my respect for any and all of its personnel and opinions due to its biased and partial standings. My opinion may not mean anything and I can live with that. But, the most effective form of marketing is word-of-mouth. So I will not be the only person that at least hears about the horrible content of this website. Happy Holidays!
Mike Lazaridis, is that you? (He's the founder and co-CEO of RIM)
have any of you guys even had the phone? I got one the first day it came and yes it does have some issues but the majority of those issues will be sorted out with some firmware updates. let us not forget all the problems that the iphone 3g had when it first came out. i have had an iphone and now i have the storm and i would take the storm over an iphone any day! the iphones keyboard is total crap and if your fingers get tired using the storms key board your weak. My friends were amazed at how fast i could type on my storm. though the storm is not a perfect device i do have my complaints. One being the word selecting when your in your messages is a pain the should have put a cursor mode in those screens for selecting just like on the web browser. The second thing and with all do respect to phone arena but they missed the mark big time in the battery life rating the must not use there phone very much because my take is hugely different. i run my own business and i am on my phone all day doing stuff on the internet, making phone calls, and emailing and texting. none of this was a problem with my curve i would still have plenty of battery by the end of the day. its a completely different story with my storm the battery life is horrid i have to charge it after Im done at work or i wont have it for the rest of the day. keep in mind i work 6:00 am to 12:00pm and that is not very good at all. i was very disappointed in blackberry here because thats one of the things that they are known for is excellent battery life. i do agree it has some flaws but to go and say that it is garbage and a complete miss on rim's part is just ignorant.
47. Big Moe (unregistered)
Now, to all the people bagging the Storm and Verizon Wireless. This will be my last post. You all are terribly misinformed. Verizon Wireless is THE BEST and MOST RELIABLE SERVICE available. You people are stubborn and at the same time, very ignorant. Hopefully your parents didn't pass those traits on to you as then you would officially be SOL! Regardless of the reason, there is no proof that you could possibly provide that says anything other than Verizon Wireless is #1. On the other hand, coverage maps, surveys, awards, consistency all speak for a company that provide the service people pay for. The reason why other carriers are cheaper, is simple. You never get the WHOLE package. Unlimited calling plans come with more dropped calls. Simply Everything with no customer service. And you people complain about pricing? Verizon Wireless may not be for everyone but I can tell you who it is for. The person who wants to be taken care of the first time they call. The person that is willing to pay the extra dollar for Customer Service that is available 7 days a week! Are you serious? Some carriers don't even operate past six o'clock. But in your small world, you think there's no reason for higher prices. Fortunately, there are the brighter bunch of people who know they can reach someone until 11pm NATIONWIDE! Who are willing to pay extra because they understand the true meaning of INDUSTRY LEADER! So for you and anyone else who speaks before they think, don't! Keep your petty thoughts to yourselves because like many of the reviews on phonearena.com, they're just opinions and they stink. GO VZW
He's sucking on the Verizon CEO's chode
just one more reason that i would like to add for why the storm is better than the iphone. service plain and simple what is the point of having one of these high tech devices if you cant get coverage? att's service is just horrible those guys are crooks you pay verizon's price's for tmobile's coverage. at least tmobile is cheap. i have had all three carriers and verizon's coverage is better by leaps and bounds and with the take over of alltell taking place its just going to keep getting better. if you iphone users have a problem with that you can give me a call wait you probably dont have any coverage right now. too bad. =(
your so lame. wish i could call you from a verizon phone,oh but wait , your so called better coverage doesnt cover here. ;)
50. Jyakotu (unregistered)
I was surprised when I came on the site and saw the Storm's score of 5.5/10! I thought it would get higher.
A software update has been released for the device and some of these issues have been corrected. Now what some people may not know is that their phone may have had a software downgrade due to a security issue that was present in some of the devices. But if you go to the vzw website you can download the latest software. I think they should review the phone again with the new software on it (if this article was written prior to upgrading it) and see what they think of it then. On launch day and even now, some of the store devices have not been upgraded so if you go in to play with one, ask if it has had the software upgrade.
there is no update, its still sitting at .65
In my opinion the storm is great and for the person doing this review should seriously to be changed. you dont call potential users of this phone "posers" cause they want to use a blackberry anythingand are not with a business!!! I am getting this phone and are not with a business that uses the Enterprise system, and plan to use almost everything this phone has to offer! And dont critisize the phone because it does not do everything some of the other touch screens do, or cause it not an Iphone. People say go for the bold cause it has "free Wi-Fi", who needs wi-fi when you have a large 3G network and a constant internet connection. Its there first one (touchsreen) and so far it doing good, and whatever changes they need to make to it they will!!!
54. davidneary01 (Posts: 16; Member since: 25 Nov 2008)
everybody who went out and bought the blackberry storm please read a quote that i found while searching reviews, the author of the quote was someone named Nelson from Springfiled... "HA HA!"
56. Louie (unregistered)
I am a Blackberry and VZW loyalist. I have owned them since they were bricks 5 years ago. I live by mine for my job and rushed to get this on Friday..... It is the most god aweful piece of crap I have ever purchased. I went back to my curve today. VZW and RIM should be embarrassed to put this phone to market. Its slow, battery is terrible, heavy, you cant type fast on it or while driving, changes orientation and wont go back, delayed response after pressing a key....I hate this phone RIM should stick to what they do best and make phones that are great for messaging.
your the first vzw guy to admit that. at least your honest and not trying to defend what was truly unexeptable. i didnt buy it iether.
i used one at the mall. it didn't respond that well and lagged a lot. i went to circuit city and played with that and that worked fined.
^^^ *The bold would get the exact same review if it were the iphone rival*
no, you have to use it to know it sucks. the bold is basicly a storm with a keyboard and the quirks worked out. thats why it didnt suck and more people approved it than the storm. if the storm stuck with a solid glass design more people would be happy
WOW I used to love this site. I have played with an iphone, I have played with a storm and I think they all have their goods and bads. I didn't like this article because it started very negative and of course it set the tone for the rest of such. I think if you are going to review a phone you need to have spent good time with it, not just 10 minutes. I also believe you need to start comparing pros and cons within the same device and stop critisizing it for not being the iphone killer, that sounds to me like you are happy it failed to delivered. I think you are an iphone fanboy, I don't trust your reviews anymore since in every review you mention your beloved iphone. Again I used to like this site, but not if there is trash talking and finger pointing.
dude, rim itself has said they were going after the iphone. also, the review frequenly made references to where the storm came up short of past rim devices like the curve
I'm a self-identified Verizon fanboy. I've used them since they were Airtouch, and have never considered switching carriers until about a year ago. Verizon wasn't getting any good Blackberries that other carriers didn't already have. I then heard about the Storm, and decided to wait it out. I got my Storm on Friday, and have been using it since. It was a huge disappointment to me, it has many flaws. I'm returning mine, and I want to try out the Bold. I can't ever imagine switching to another carrier, but Verizon is NOT delivering, and I just might have to get an additional line to get a Bold.
71. IhaveAstorm (unregistered)
This is the most ridiculous review I have ever read. I decided to take the risk and buy this phone, it works fantastic i've used many other phones and i'm not some sort of BB fan boy. Most of the problems that your brought out in this are things that rarely happen to me. You type twice as slow?? Come one, learn how to type.
wow, can NO ONE be on the fence here, its either "YOUR A VZW FANBOI" or "YOUR A IPHONE FANBOI" now, take this from a verizon sales rep, first and foremost, im sick and tired of everyone comparing EVERY FREAKING PHONE to the iphone, the storm is not, i repeat, NOT, an iphone, nor is it an iphone killer, the iphone is what it is, and the storm is what it is, and the both do what they do very well, BOTH phones do have issues, some of the things i saw here i agreed with, some i do not, (though overall i do feel this review was biased towards the iphone, just personal opinion, i mean comparing a device that has been out for less than a week to a device that has been out for over a year, is that really fair?), i do agree that being able to see the board behind the screen is a little disconcerting, but the way its described here is that you can read whats written on the board and can almost stick your finger in the ....., sorry, but thats a little exagerated, theres enough of a crack that if your looking at it directly you can see the board, but only barely (unless you had a bad model, and all the ones i sold looked the same to me), and my biggest gripe is with how the keyboard/screen is described, now i do find it annoying when typing IN KEYBOARD mode when switching from thumb to thumb you dont always get full rebound on the screen causing you to miss a letter, that being said, to say that you "are completely exhausted" after typing an email, is akin to saying, BY THE TIME YOU HAVE TYPED SOMEONES NAME YOU WILL NEED A GATORADE AND NEED TO TAG IN SOMEONE ELSE TO FINISH YOUR MESSAGE, ok, really? give me a break, yes it does take effort to type, but sorry, if your so far out of shape that typing a email message on your blackberry wears you out, you have other problems all things being equal, yes, i am getting a storm, personally i like it a lot, it does exactly what i want it to do, and it does it very well, FOR ME, i had a curve, that was stolen last week, i love what the blackberries offer in terms of email, internet, and messaging aspects (cue the 'YOUR JUST A VZW FANBOI", just remember, i AM a verizon salesman)
i agree with everything you said, except the comparing 1 week to 1 year. BB been around alot longer than the iphone,their only ONE TRUE TASK,was to make a touchscreen that works great and looks it to. If anything its backward. Apple doesnt even have 2 years on the market,and its on the top of everyones hitlist, competitor,salesman, and consumer alike. Why, cause the newbe did right. Companys in the market for years and years never perfected it, but now they want to.
Generally I find PhoneArena's reviews to be pretty insightful and generally helpful - however this time you have seriously missed the mark. I was fortunate to play with a BB Storm on release at a Vodafone store in the UK and suffered very similar hanging and delay problems to those described here. HOWEVER, a well trained Vodafone advisor (and a BB Storm owner) quickly identified that the delay was suffered as a result of too many applications running simaltaneously. Closing a larger number using the (well buried) application manager solved the problems I had been suffering and drastically improved the performance of the BB Storm to the point that I where I seriously impressed (me, an iPhone owner too!). It seems that a good number of the problems can be resolved by ensuring that you exit an application through the applications menu on exiting (where it isn't permenantly on), rather than assuming the BB Storm closes the application as the iPhone does on returing to the home screen. Considering texting issues, I can only partially agree with the comments. Personally I found the screen to be simple and intuitive, with thumb texting simple and painless. I by no means have exceptionally strong thumbs, but having typed out a simple secton of text from a Vodafone leaflet, including words infrequently used, I wasn't concerned that this would be difficult long term. Personally I think this is an excelllent step along the road of Touchsreen development and was impressed with the build quality (not having even as much as noticed any problems here). Menu wise I found all of them to work well, and for the scrolling (per the advert) to work fine. In application menus seemed to work well and I was pleased with the updating of the GUI software for the BB Storm. So, in summary, I think PhoneArena needs to reconisder their review and perhaps become more familiar with the device before it passes such damning judgement. Whilst it is no doubt a review true to your experience, you must surely be surprised that your opionion of this device condradicts pretty much every well known and regarded reviewers conclusion that has preceeded it. Perhaps a suggestion that somethings amiss?! Ps. I don't work for BB or Vodafone (or have any connections to either) - before you ask. :)
Seriously? I've read three reviews and none of them were glowing. ALL of them had a problem with the touchscreen. I think this reviewer took it a bit further than the others, but it certainly wasn't contradictory.
well im now convinced this site is staffed by people with nothing better to do than bash anything that ISN'T the IPHONE. you guys cant operate the touchscreen cuz you have made no attempt to LEARN it. it works diffrently from other touch devices. had you taken more than 5 seconds to try to type and actually just TOUCHED the screen BEFORE you clicked, you'd notice its very difficult to make a mistake. Touch to select THEN click. it is a two-step process and can be a bit tiresome but as far as touchscreens go i havent yet found one i could be more accurate with. as a touchscreen device that is the natural tendancy.... but after working with them for nearly a week now... i rarely make a mistake. How many phones do you guys play with? seriously? i can type a whole email adress or other things while only occasionally having to backup. and before you say it, Ya the OS is sometimes slow. i've seen far worse. Do your jobs before bashing a phone. 1/5 phones for iphonearena.
if you had taken more than 5 seconds to actually READ THE REVIEW youd see the note where they actually delayed publishing it to spend more time with the device and see if the rumored update came. from their comprehensive review its obvious that they spent a lot of time with the phone, probably more than you since id assume they had it before launch. get over yourself, there is a reason that all the reviews out there are bad! and touch then select, you say? use some logic, realize that its twice the work which makes it inherently slower
Actaully people tend to actually text faster on the Storm then tradition touch screens. This review was a hack job simple as that. An actuall good review was Phonescoop and Cnets.... This review was "Hey lets bash this phone and try to disguise our blatant fanboi by implication.
actually text faster on the storm, now we know for sure your full of it. what people, were you walking around taking reviews for it yourself.
From CNET: "We couldn't comfortably type long messages as fast as we wanted and when we tried, the message was riddled with errors. The keyboard buttons are just a bit too small and cramped. If I had problems with my small hands, I can only imagine it would be worse for people with larger thumbs." "The bottom line: The RIM BlackBerry Storm may blow in a frenzy for Verizon Wireless subscribers wanting a touch screen similar to the Apple iPhone. However, die-hard texters, e-mailers, and corporate users may be better served with the BlackBerry Bold or other QWERTY device." Doesn't everyone who uses a Blackberry fit into one of the above categories? If this is one of the good reviews, The Storm has big problems.
Personally, I don't need fancy email and couldn't care less about viewing attachments on a mobile device. I don't need a world phone and most people who own them don't either. Quit bullshitting yourselves. Traveling to London once on a school trip does not make you a world traveler. The only reason I would consider the Storm is for the media capabilities. Full screen movies look AMAZING if you rip and convert them right. Sound quality is OK through the speaker. The navigator service is cool and the music sync service is cool. Other than that, the phone itself pretty much sucks. Even with the software lag, which I know can be corrected, the screen itself is asking for trouble. The touch areas respond as fast as I can move my thumbs, but the stupid clicking screen is too slow. THAT can't be corrected by software. It also looks like the thing might just fall right out. I went with the Dare, saved some $$, picked up an 8GB online for half of what Verizon was charging, and I'm set to go. Movies aren't quite the same size, but if you find the right software, they are nice. The web browser works well and the touch screen actually responds when I touch it. I say either wait for the updates to come out or save the trouble and get the Dare. I like VZW but they screwed this one up big time.
OS problem thats all. we'll get used to clicking screen keyboard like every keyboard/keypad on the market
all i can say is those problems must be caused by the verizon firmware, my friend got a vodafone storm and it was the fuckin shit, me and 2 more friends are coppin one of those next month
Delete the Vz nav from your Storm. It appears Vz Nav is slowing the device down greatly.
95. Wow! (unregistered)
It's just a phone, that is what it is. Why is everybody so freaking upset about all of this. Wow! I swear sometimes I just think this site is visited by teenagers. Get a life, and as posted in comments by a lot of people try the device first before you actually say something.
96. STORM SUCKS. (unregistered)
Plain and simple as my name sates regardless of what carrier its on.... Nothing more to say..
I still chose the DARE over this. This may be a cool phone, but one should always get a phone based on the best features that suits him or her. Everybody always wants whats new and "great", but a phone comp. like RIM shouldn't have released a phone with so many issues. Still, the iPhone is probablt the best bang for the buck. I just need VZ service.