Verizon Discussions

When is Verizon going to get rid of there monthly internet charge

0. Anthony Henderson (unregistered) posted on 05 Nov 2010, 14:27 1

I cant tell you guys how frustrated i am with Verizon for having an internet charge every month for a service i don't even use. In all Honesty iv had an upgrade available for the past year and the only thing keeping me from starting another contract with Verizon is that they don't have a plan where the internet is all inclusive in a low monthly rate. Phone carriers such as sprint and at&t have these plans so why cant we. There are times when i hear that Verizon hasn't performed at as high a level as other phone carriers as far as the capability and workability of there phones. I completely agree, if Verizon didn't have the coverage it did and the fact my calls never get dropped then id probably change carriers. Honestly who charges there customers for a monthly internet charge on a phone that doesn't have the capability to provide full internet. Its just frustrating this is one un happy Verizon customer that wont be giving them any money anytime soon unless they stop feeding us these crapy phones with charges for things that people never use. ( i was only looking for a place to vent and get my thoughts out and this was the only means of doing so )


32. MizMelzy (unregistered) posted on 26 Apr 2011, 10:55

My main beef with the Smart Phones is that they have WIFI and can do just about everything but make calls THROUGH WIFI. Yet they MAKE you take a data plan. It's been proven through hacks on Smart Phones that they could do EVERYTHING bascially but make calls THROUGH WIFI. These were phones that were not set up on any carrier. So they couldn't make calls, but with WIFI they downloaded APPS from APP stores, e-mail, etc.So why is a data plan needed for a phone that can get it's data through WIFI? Even in a small town, that I live in, I can't go more than a block or two without a finding a WIFI signal. I currently have the Kin TwoM, Which was originally a SMART PHONE. I can get email and go on the web without it costing me a penny for data. That right there proves that it CAN be done, and all that's needed is a modification to the software! It's the cell phone companies who work with the wireless providers to brainwash the american public into thinking they NEED the data plan in order for the phone do do what it's meant to do. It's all about making money plain and simple. They saw that they could get people to fork out more money making it mandatory for Smart Phones to have a data plan. I could see the need for the data plan when your in the middle of no where or don't live in an area that has WIFI all over the place (or your phone doesn't have wifi). Fine, then I agree you need the DATA for the features to work. But I feel that if the device is WIFI capable (and you have such easy access to WIFI), then make it so that you can specify to block data ,to make the data come from WIFI only and NOT your carrier. This would get rid of their high data traffic. This is how it's done with the KIN TwoM. I block data, and I use email and the web through WIFI! This way NO data charges would be incurred if the features strictly used WIFI. It's as simple as that. But NO wireless provider will do that because they want the MONEY. They don't care about the customer, they just want the money. I realize in any business the goal is to make money, however, if you are smart about it, you can still give the people what they want, and make money. Because if they get what they want the customer will return and spend their money with your company. If there was a carrier out there that did this it would be the best of both worlds, and make EVERYONE happy. Cell Phone companies would sell a LOT more of their phones, and Cellular Companies would STILL make money. They are just doing it all wrong and looking through the greedy goggles.

37. Enough (unregistered) posted on 19 Jun 2011, 00:17

I worked at a VZW call center for 2 years. We have 3 smartphones with data packages in my family. Do I hate paying $30 per phone for data? Yes. I have WiFi and could do just fine with that. On the other hand, from working for the company and talking to customer after customer everyday, I'm glad there's a data package. Someone (Brian I think) stated that you should not be forced to have a data package and only be charged if you do use it. Well, that would be fine except I know for a fact that a majority of users never pay attention to when they are using data and get excessively high phone bills. I can't tell you how many customers I had calling and yelling at me because they used data and were charged for it. This was even with a simple phone that had mobile web access if the user decided to use it. I mean in excess of hundreds of dollars! The number of people who flood the network using data then call in because they were charged a bunch of money drove me nuts! Then they would scream that they should have been told about an available data package. So, you are forced to get it and are mad but then if we weren't forced into the package and incurred several hundred dollars of data... see where I'm going? Yes, I want to drop my data package and just go WiFi. Who wouldn't? Do I want the package cheaper since I have to have it? Sure. But it is what it is. If I want cheaper then I just have to settle for a phone that is going to give me cheaper. Options and research.

39. jherz6 posted on 13 Oct 2011, 15:06 1

Then get a simple phone that doesnt require internet. If you get a smartphone then internet is required, also if youre a vzw customer and have been so since before they made the rate change your able to get unlimited data. If you dont have a simple phone you knew what you were getting into when you signed up so dont cry.

40. jherz6 posted on 13 Oct 2011, 15:09 1

Everyone thinks wifi is so great because its free and for that reason it may be. However wifi is not at all secure it is extremely easy to hack a phone or othe such device over a wifi connection.

43. Phullofphil posted on 30 Oct 2011, 05:36

Wow I just spent an hour on this thread and just realized it's over a year old

44. ILikeBubbles posted on 20 Dec 2011, 01:59

i believe that if you want a messaging phone without data than you should be able to have it. (env3 for ex) but once you jump into the smartphone arena data is absolutley required. but i would also agree at a slightly higher monthly rate for smartphone users who have signed off the data package. and by this i mean signature contract saying that i accept that i will under no circumstances be able to use data off of the verizon network. you want a wifi only smartphone? you can have it. but you're going to pay a little extra just because you felt like having what you want without the requirments.

46. DigitalMD posted on 21 May 2012, 12:10

If you are under 4GB a month, then you are not using the smart in your smart phone. I use it for work and easily do over 500Mb on a work day just checking email and using dropbox and maps. All this BS has nothing to do with network capacity and everything is geared to stream more $$$ out of your wallet. Did you ever hear Verizon advertise that they have the lowest capacity of any of the big three providers??

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