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Samsung Instinct User Reviews

7.5 Based on 46 Reviews

Overal user rating

The overall rating is the average of all user reviews, while the overall alternatives are the ones that has been listed most.

Reception2/10
Display2/10
Build quality2/10
Text input2/10
Everyday usage2/10
UI speed2/10
Camera2/10
Multimedia2/10
Internet2/10
Call quality2/10
Battery2/10

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Please note that each user review reflects the opinion of its respectful author and not of Phone Arena.

KRISTIE ROBINSON
posted on 21 Apr 2011, 10:27

2

HATE IT

KRISTIE ROBINSON has owned it for more than one year before publishing this review

I WOULD NEVER EVER GET THIS PHONE AGAIN TO THE NEXT PERSON WHO LIKES IT, IT IS NOT WORTH YOUR MONEY IT FREEZE UP ALL THE TIME AND ALL THE SPRINT COMPANY WILL DO FOR YOU IS REPLACE IT WITH A NEW ONE AND IT ALSO WILL FREEZE UP ON THIS IS MY THIRD PHONE AND THE PROBLEM IS STILL THE SAME !!!!

Build quality 2/10
Reception 2/10
Call quality 2/10
Internet 2/10
Multimedia 2/10
Camera 2/10
UI speed 2/10
Everyday usage 2/10
Text input 2/10 I HATE THIS PHONE !!!
Display 2/10
Battery 2/10

Pros

  • I HATE IT !!!!

Cons

  • I HATE IT !!!!!

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roland
posted on 08 Aug 2010, 02:33

5.3

Samsung Hype

Hi, What do you think about Samsung Hype? I'm planning to get one.I checked the specs. at  www.samsunghype.com and seems to be ok. This is the specs.

TheHype™ is small and compact so it fits nicely into your back pocket.With a full QWERTY keyboard you can type faster - and communicate faster.

Capture special moments with the built-in camera. Photos can be shared with multimedia messaging (MMS).
Withthe new hands-free legislation rolling out across Canada, this littlephone has what you need to stay connected safely on the road.
 
The crisp, large display makes it easy to read and create text and multimedia messages.

Design 5/10
Features 5/10
Performance 6/10

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Jennifer
posted on 16 Jul 2010, 12:42

6.7

ehhh...

 I've had this phone for almost 2 years now and I am so glad that I am getting a new one soon. The things I hate about it is after a while it starts to freeze up a lot! mainly during my texts, so while i'm typing a text, the phone will freeze, and i'll have to retype the whole text again. I also would like a phone with a qwerty keyboard that isn't touchscreen. Over all this phone is...OKAY. oh and battery life really starts to get worse over time

Design 7/10
Features 8/10
Performance 5/10

Pros

  • Camera
  • Comes with 2 batteries

Cons

  • Slow internet
  • touchscreen keyboard is hard to handle
  • battery life
  • freezing

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Elijah Williams
posted on 30 Sep 2009, 09:17

4.3

DON'T GET IT...EVEN IF LOOKS COOL, DONT GET IT!!!

         Oh my gosh, i hate this phone! I got it in july of 09 and its semptember now. When i first got the phone i noticed it had a *few*(and i say this term lightly) minor glitches that i figured i could live with. I liked the camera quality but hated how time consuming and phisically taxing it was to just to text. The very next day after the return policy was up, the phone started shutting down randomly, freezing up when doing basic functions, wouldn't update correctly, being very unresponsive and to top it off the only 2 tiles on the web tab i can use now are the Live Search and Web. The rest like weather and news just try to load and then kick me to the call menu.        Now that i cant return i just use the phone for the only thing it can do right: music, tv, and web browsing. If i had the choice to go back in time, i would slap myself and tell me to go with my 1st choice of the Exclaim. please just realize that this phone sucks bad. I wouldn't wish the heartache and frustration from this phone on my worst enemy.

Design 7/10
Features 4/10
Performance 2/10

Pros

  • Nice Design
  • Camera
  • Music player
  • sprint tv

Cons

  • Everything else!

1 out of 4 people found this review helpful. Do you?

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Dre89
posted on 02 Sep 2009, 09:10

8.7

After A Year

I've had my Instinct for a full year now, I got it just a few days after it first came out and (in spite of it's little bugs) it's one of the best phones I've ever had.

The best feature is the one I didn't ever think of when I bought it, the Instinct is near unbreakable. I've put mine through alot, first was a fall down a flight of concrete stairs, then there was the pool, the times my little sister tossed it across the room, and lord knows how many times I've dropped it.

As for the other goodies in this cookies jar: The web browsing is what I really bought this phone for. The native browser works great, although it was very average before the updates, but by downloading a third party browser the true ability of this phones web powers are realized. Also is a great texting phone, the on screen keyboard responds perfectly even for the largest fingers. Beautiful display is great for pictures and it's camera preforms pretty well for 2MP. GPS works great but I've only used it about 3 times.

Email has it's goods and bads, 90% of the time it's no problem but the other 10% you'll be cursing the phone for acting a fool, luckily if you get mad enough to abuse it it can take it. Plays media off the memory card perfectly, great sound and picture, but when playing streaming media (ie Sprint TV or Radio, Youtube Mobile, etc) it is horrid. Music player has great sound and can really pump it out of the speaker but lacks the features to make it great, plus it is the most buggy part of the...  

Design 8/10
Features 8/10
Performance 10/10

Pros

  • Durable
  • Great Web Browsing
  • Responsive Touchscreen
  • Easy To Use
  • Great With Internal Media

Cons

  • ALL Default Programs Can Be Buggy

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rhino629
posted on 22 Aug 2009, 14:45

6.3

It's okay


My last phone was the green rumor and I now have the pink Instinct.
LIKES:  It is SLIM and LIGHT and will fit in my pocket. It has an EXTRA BATTERY with its own charger. The battery life lasts me a few days but I just use it for texting and phone calls.  The TV, GPS and web browsing do drain the battery but will last about 8 hours. It comes with a micro SD card. The phone has SURVIVED MY DROPPING it a few times. Not throwing but accidental dropping. I use the USB CORD (with either the USB wall plug or car plug) quite frequently although you MUST remember to "disconnect" the phone from the "computer" in order to receive texts and phone calls. It keeps track of TEXTS based on contacts and in a CONVERSATIONAL MODE. The GPS has been a lifesaver a few times. It is great as long as you have a good signal. I like that I have a favorites screen that gives me access to the apps I use most often instead of having to go through multiple screens. I have noticed the NEWS features are pretty up to date. I love the EMAIL.  I have three yahoo accounts and it lets me know when I have new email.  It displays up to 25 emails for each account.  It is text only though.  I occasionally have trouble with outgoing mail not being delivered.
MAYBES: * I installed the SOFTWARE to manage my phone on the computer.  I quickly uninstalled it since it was easier for me to manage the information on the SD card. * I haven't been able to use the phone as a temporary DATA...  

Design 7/10
Features 6/10
Performance 6/10

Pros

  • Extra battery
  • Battery life
  • Slim, lightweight
  • GPS
  • News
  • Customizable contact information
  • Email

Cons

  • Web Browsing
  • Touch Screen
  • TV
  • Limited Calendar Input

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Kls2125
posted on 20 Jul 2009, 17:33 (Posts: 0; Member since: 21 Mar 2009)

5.7

I disliked this phone

I got this phone about a week after it came out. As you may know, you have thirty days to return the phone. I realized that it was time to return it the seond week I had the phone.
 
It was very entertaining, and appealing. Based on design, and the features it provided.
But other than that.. it wasn't worth my time.
It was as though the minute you play a game, it cuts out 20% of the battery right then and there!
Also, when I would call a friend, if I connected another friend to the line, the only way I could disconnect them is if I hung up the phone completely, or if they hung up. Even then, when the person on the other line would hang up, I wasn't able to connect someone else because it still showed them as on the line.
Another dislike would have to be the battery! At first, I thought it was a good thing to have two batterys, but it would have alot more beneficial if you had an extra battery along with a charger to the phone itself.  Multiple times I had to tell a friend that my phone is going dead, so I have to hang up and switch the battery, and that I would call them back as soon as my phone powers back up. That was just pure ridiculous. Not only for me, but for my friends too.

Design 8/10
Features 8/10
Performance 1/10

Pros

  • Very entertaining.

Cons

  • Texting
  • Battery! The battery was horrible.

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Jean
posted on 13 Jun 2009, 04:40

10

I love my instinct

I bought my Instinct at Christmas time and got it for 49.00 dollars out the door. I have and still do love the phone.  I did the research before buying the phone and got what I wanted.  I think all the bad reviews are from people who didn't do the research and was expecting the phone to do more than what was advertised I wanted a good media phone with great features and that is what I got.  Maybe I got the phone after all the updates and got a better phone than the people in the beginning but I love my phone. 
Pros:
The visual voicemail is the best thing I love about the phone and which makes me not want to switch to the pre. I have gotten to use to this.
The gps system is great I can't tell you how many times I have gotten lost and my instinct has guided me through.
The email is so easy and smooth.  I don't need to sync my phone for work so that is not a problem for me.  I just need to check my mail and it works perfect for that.
My tv has always been clear and smooth I think it is all about where you live I live in the S.F. bay area and we have great 3g coverage.  Since I have had the phone I probably have dropped one call and not sure if it was the other party or not.  I use the phone as my primary phone and talk all day on it.
The music player is ok. Not ipod quality but it does the job none the less.
I can tether to my laptop even though sprint says you can't.  And my internet is as fast as my dsl.  In some cases even faster.
The...  

Design 10/10
Features 10/10
Performance 10/10

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gentlemanalways
posted on 15 Apr 2009, 16:34

2.7

I HATE THIS PHONE

Of course like most people I was going crazy over what I thought was going to be the Sprint's best phone, Was i sadly mistaken... This is the worst phone, The screen freezes, The Keyboard sticks, The Internest is slow, Youtube Videos are poor quality, there are not instant messenger apps like on Blackberry or the iPhone, No flash on the camera, nothing to really do on the phone you can watch streaming t.v. but you mite as well watch still photos and the radio because thats all you get is the still picture and the sound NOT A GOOD PHONE AT ALL.. I WISH I NEVER BOUGHT IT!!!

Design 4/10
Features 1/10
Performance 3/10

Pros

  • Slick appearance, touch screen

Cons

  • EVERYTHING ELSE THAT HAS TO DO WITH THE PHONE, APPS, PICURES, NO FLASH, POOR VIDEO QUALITY, STREAMING VIDEO IS SLOW AND WACK, INTERNET IS SLOW, KEYBOARD FUNTIONALITY IS NO GOOD... DON"T GET THIS PHONE

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Anonymous
posted on 01 Apr 2009, 08:21

2.7

I hate this phone

I have had the Instinct since just before Christmas, it was the only Christmas present I got for 4 people becuase it was all I wanted.  I had the phone for just over the 30 days and it started acting up.  For 3 weeks I was unable to use any feature that involved the internet.  The visual voicemail has never worked on the phone.  I really wish that I never got this phone, it is a PITA!  You can't text with it.  For the money, buy a blackberry or iPhone.

Design 5/10
Features 2/10
Performance 1/10

Pros

Cons

  • Text
  • Email
  • Camera

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Glenn James
posted on 28 Mar 2009, 06:40

8.3

mr

Hold the Phone! My instinct isfantastic, I love it! BUT! For the money I spent, you would think it would have a flash for the camera.Glenn James, Eugene, Oregon

Design 9/10
Features 7/10
Performance 9/10

Pros

  • bluetooth

Cons

  • No Flash!

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rodney peterkin
posted on 27 Feb 2009, 07:25

3.7

INSTINCT DO NOT BUY!!

i got the intstinct when it frist lauched. this phone was okay at first but of course after the first 30 days it started from there i'm on my 2nd replacement. i wish i wouldn't have brought this device. it freezes up, and sometimes it won't even let me answer the call or hang up. the sprint tv and videos, etc always messing up and the radio as well. it's a lot more. i think i going to get a blackberry.

Design 5/10
Features 5/10
Performance 1/10

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Hellbinder
posted on 15 Jan 2009, 09:31

7.3

It's not as bad as you think.

This is a good balanced phone to have. In it's own way it can be used quite well. The problem I see with it is the broswer. It doesnt work very well, very slow. (It has nothing to do with Sprint 3g). I got a free app (Opera Mini). To get it, go to mini.opera.com in you cell's web browser. It works amazing. Very fast page downloads and works great to read blogs and such.
Other than that, the music sounds great.
Email is ok. Not a big fan of it since you hace to syncronize having the cell phone connected to the computer.
Other than that, the cell phone is a good phone for everyday use.

Design 8/10
Features 7/10
Performance 7/10

Pros

  • Nice sound
  • Good interface.
  • Love the SMM messaging
  • Video recording capability.

Cons

  • Internet Browser sucks. (Opera Mini makes up for the falure that is instincts own browser)
  • No IM apps.

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MIKE M
posted on 28 Dec 2008, 22:33

10

ABSOLUTELY FANTASTIC!!!!

For what this device is designed to be it is fantastic.. By far the best touchscreen of all the new samsungs hitting the market now.. As well as the best menu design... Those widgets are terrible!!  Visual voicemail is fantastic not to mention the 100 other features this phone offers and you can do anything you want on the phone pretty much for $99 a month....

Design 10/10
Features 10/10
Performance 10/10

Pros

  • Touchscreen
  • Qwerty keyboard
  • features

Cons

  • signal bar fluctuates a lot but it NEVER effects a call

6 out of 10 people found this review helpful. Do you?

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Ty
posted on 26 Dec 2008, 15:36

3

Instinct not up to par!

This is my second review posted to this site, I think they don't like bad post about the phone! The phone is limited compared to other phones. If you want to use it for work email forget it! You have to use a desktop connector, where on a real pda you can just use the email! Also, Live Search is limited, Pocket Express is limited and the browser is the worst browser of any phone I've ever used!

Design 5/10
Features 2/10
Performance 2/10

Pros

  • Nice screen
  • Size Sound quality

Cons

  • Browser
  • Email

1 out of 17 people found this review helpful. Do you?

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grumpy goucho
posted on 16 Dec 2008, 13:12

8

this phone makes me angry

this phone pisses me off like no other i just want to tear its queer little head off!!! the color sucks pine cone dump, the stupid little rectangular shape needs to perish in a burning heap i hate its stupid little gay nut name. what a lousy money leeching creep of a phone!

Design 8/10
Features 8/10
Performance 8/10

Pros

  • best phone to never buy

Cons

  • worst phone to accept into your life

3 out of 27 people found this review helpful. Do you?

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Ty
posted on 12 Dec 2008, 17:09

5.3

The "generic brand" phone is how I describe this phone vs the Apple iPhone.  Yeah, it has a touch screen, but it's not as quick as should be nor is it as convenient. No Wifi.  No real built in memory.  The internet isn't that great to navigate around and apps are limited.  Also, you might have to update your app(ex weather) before you can even use it.  Also, the battery life isn't that hot.  I'm not saying this phone is terrible.  It is a cool phone, but nothing compared to competitors and also not made to replace your mp3 player.
If your flexible on the service provider, go with AT&T and get an iphone 3g and pay $120 for the 8 gig (which in reality your paying about $50 more if you would get an 8 gig micro SD card).  I promise you, you'll be worlds happier.

Design 7/10
Features 5/10
Performance 4/10

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Anonymous
posted on 06 Dec 2008, 15:12

6

Doesn't live up to the hype, but is still good. It has an average camera, a pretty responsive touch screen, a nice T.V. connection and is a pretty good all around phone. But the performance wasn't that good.

Design 7/10
Features 7/10
Performance 4/10

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Anonymous
posted on 02 Dec 2008, 23:57

7.3

This phone has great call quality and all the features are great, especially the GPS.  The internet is not a watered-down version, its the real thing.  The only problem i have would be the touch keyboard.  It is slow to respond and I would much rather have a physical keyboard that slides out.  Also, it is easy to crack.  Five days after I got it, it was in its case in my pocket when I leaned over a counter and the LCD screen cracked through the center.

Design 7/10
Features 9/10
Performance 6/10

Pros

  • GPS, fast internet, texting shows full conversation, good ringers, shows when you missed a call or text just by pressing the power key without turning the whole thing on, clear calls

Cons

  • slow to respond keys, freezes up, not good for big-thumbed people

3 out of 4 people found this review helpful. Do you?

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Nik
posted on 02 Nov 2008, 02:16

6.7

Not a bad phone, but you can do much better...

This phone will impress those who've never had a smart phone/touch phone before. I can honestly say after owning iPhone, ATT Tilt, Instinct, and now my Touch Diamond - I wouldn't give up my Touch Diamond for anything. The Instinct is quite simply put... a piece. The interface is slow to respond to touches. The keyboard cannot keep up with typing (though it did well with duplicate letters, better than any other touch device) and I frequently mistype or end up rotating my screen trying to backspace. The TV does freeze up, even with advanced buffer settings changed. Even the two display phones at Sprint store had this problem as well. Music player is buggy. I'd play a song then pause then wake the unit up again only to have it on a completely different track and band. Internet would only partially load pages or take a really long time to do so, only then to crash and reset the phone. "Sync" is not directly with Outlook contacts, instead a 3rd party program sends your information to servers to push wirelessly to your phone. Not really a big deal, it's just dumb you couldn't directly connect with Outlook. And for that matter, why can't we sync our calendars? Guess this is not technically a "smartphone" though it has many features of modern smartphones. Navigation software would be awesome if it wasn't so lagging. I tried using this once and compaired to how the Diamond or even my Tilt performed... well it lags so much with the current position, I nearly miss turns. I wanted this phone...  

Design 9/10
Features 8/10
Performance 3/10

Pros

  • Multiple E-Mail accounts
  • Text messaging is easy with landscape keyboard
  • Expandable MicroSD HC memory
  • Sync MS Outlook contacts
  • Slim, light, pleasing design
  • Good battery life
  • "Visual" voice mail - much like iPhone
  • Tons of extra features for a "dumbphone" making it borderline smartphone

Cons

  • No WiFi
  • Menus slow to respond to touch
  • Random resets
  • Sprint TV and radio buffer/performance problems
  • Certain web sites will crash phone
  • No Outlook calendar sync
  • Music Player works well but buggy with playback, resuming from standby
  • Camera is a joke

5 out of 6 people found this review helpful. Do you?

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Anonymous
posted on 21 Oct 2008, 22:07

5

I've just renewed with sprint and got my first touch screen (instinct) which i was not impressed with. Don't get me wrong it's a great phone. I love the full keyboard, navigation sys, and tv but it froze up on me all the time, had to exchange it for another one because it wouldn't send my txt messages and would always delete my passwords for email accounts. Plus it never got service, i would be in the middle of town and only have 1 bar when everyone else would have full signal. After three weeks i traded it for the Blackberry 8330...and absolutely LOVE it more than the instinct

Design 10/10
Features 4/10
Performance 1/10

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rickphalon
posted on 14 Oct 2008, 21:55 (Posts: 0; Member since: 14 Oct 2008)

9.7

this phone is awesome

accurate turn by turn gps, haptic feedback touchscreen, picture and video messaging, visual voicemail, this phone can only be appreiciated if you actually use it as part of your day. live tv, i can watch dvds on this thing, and they look spectacular.

Design 10/10
Features 9/10
Performance 10/10

Pros

  • live search, gps, push email, haptic feedback, superfast evdo rev. a, visual voicemail, weather on the fly, live tv, radio, excellent responsive touchscreen, excellent reception, sleek, solid constuction, records video, expandable memory, world clock, slimmer and sexier than iphone

Cons

  • calendar and notes are limited (fixable), no mp3 ringtones, lack of downloadable apps, no im client

4 out of 5 people found this review helpful. Do you?

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sfblunt
posted on 01 Sep 2008, 12:33

10

great phone i have to say.  Everything you could want in a phone, a tru Iphone killer !!!  My friends Iphone 3g can't keep up with this thing, its not that much better, but just enough to make a difference.  I'm not saying to throw your Iphone in the trash, just saying if your coming up on the end of your contract do NOT reup.  with the rebates and specials and all the extra features this phone has over the Iphone look no further.  Iphone needs to go back to the drawing board in order to remain competitive.

Design 10/10
Features 10/10
Performance 10/10

Pros

  • Everything sorry for the lack of details, but cant really see many flaws

Cons

  • only thing really maybe is no wifi everyhting else is better than the competition

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T-Man
posted on 11 Aug 2008, 16:54

10

JUST AWESOME!!

I 've hadt this baby for a full week. and so far I can not find anything wrong with it.. I was going to give in to an iPhone or an LG VU, and good thing I started messing with this one because now I am the happiest man in the world..

Typing on it is much easier then I expected after playing with both touch only phones from ATT, even my wife likes it,, hehehe!!

Seriously, I recently moved to AT&T, but now, after a few years of been away from Sprint, I can not even complain about coverage because this phone has great reception, and it helps that Sprint still making their network better and better..

I highly recommend it..

Design 10/10
Features 10/10
Sound Quality 10/10
Signal Strength 10/10
Value for money 10/10

1 out of 4 people found this review helpful. Do you?

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Ryan
posted on 26 Jul 2008, 09:04

8.2

best phone for 2008

After months of research and and comparing it to my friend's iPhone 3G, the Instinct far exceeds the capabilities of all phones. Thank you.

Design 8/10
Features 9/10
Sound Quality 7/10
Signal Strength 7/10
Value for money 10/10

2 out of 6 people found this review helpful. Do you?

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