Only One Complaint...
MelissaT (unregistered) 29 Nov 2010, 16:25 posted on 0 0
I bought the Cosmos Touch 4 days ago, and I have to say, I really like it so far! It's a big step up from the EnV2 that I replaced! To answer a previous poster's question, YES, it is a touch screen, but it also has a slide-out QWERTY keyboard, so it's like having the best of both worlds. My only complaint is that the screen is VERY delicate. My (very short) fingernails are enough to put some massive scratches in the screen. The first time I turned it on, my nail put a huge scratch all the way across the bottom of the screen. It's disappointing that a 4-day-old phone already looks like it's been used and abused for 6 months. Other than that, it's pretty nice.
1. Benjiphoner (unregistered)
I agree i put a screen protector over the main screen. The only thing i hate is the dang battery. it doesnt last very long maybe a day and a half total. but other than that, its fairly decent. A whole lot better than the enV3.
6. rmthunder (unregistered)
My battery lasts 4 days.
2. M (unregistered)
does anybody have any problems with the phone shutting off after sending a text message with the qwerty keyboard and then closing it? my daughters shuts off 4 out of 5 times when she does this----second phone we exchanged the first thinking it was a bad phone.
11. Phil (unregistered)
Yes, I had the same problem with it shutting off when the slide4r is closed and the text not being sent. Took it to Verizon and they replaced it for free.
15. Cosmos touch user (unregistered)
We had this same problem. Switched out & tried 2 other cosmos touch phones last night at Verizon Wireless & had the same problem. Apparently LG is having many complaints about this issue, but no way to fix it yet.
63. kayla101 (unregistered)
yes! mine does it ALLLL the time and so does my friends, because she also has a cosmo touch. and i would really like to know why its doing this?
3. asdaf (unregistered)
when you buy the phone, it has a plastic sheet that goes over the screen. If you're lucky, you didn't take it off. When I got the phone, i didn't notice it was there for several days and thought that the screen had gotten scratched.
7. Debo (unregistered)
so are you suggestion to remove the plastic cover or keep it on the screen. Also has anyone had trouble charging the phone?
4. Kassiaxo (unregistered)
I just got the cosmos touch and it didn't come with the battery in the phone so i have to put it in, but i can't figure out how to take the dang back off so i can put the battery in. How can i take it off without breaking the phone?
5. lynn (unregistered)
To take the back off of the phone, you push it very firmly and slide it off. I love love love this phone. No data package required! Ease of use and solid. I left the screen protector on and I have not had any scratches. The phone stays charged for about a day and a half and that's fine if you plug it in at night to charge. To the poster who has had problems with two phones shutting down after texts, I have not had any problems and I text daily.
53. newlg (unregistered)
No matter how firmly I push or hold it I cannot get the back off!! Help
8. emmaf (unregistered)
So ok Im thinking I want to buy this phone, I love the way it looks, also love the fact that its a touch screen and has a slider keyboard. I know that many ppl dont like the short battery life but I can live with that since I charge my current phone every night. Anyway other than the screen being a bit touchy and small, is there anything else that I should be concerned with? I want this phone bad but I dont want to get excited about a possible bad phone. How is the camera? I enjoy using my phone as my personal camera, lots easier then carrying a camera and phone at the same time so a good camera is kind of important. I would like to anyones thoughts on the camera and phone as a whole. thanks much! :)
9. rae (unregistered)
so, by what ive heard, its not a very good phone, BUT i have recently been in the verizon store and i have used this phone for at least 20 minutes at the most. it is not delicate, you do have to be careful when you drop it though, it might turn off. I never have dropped it but i do have the enV2 and when i drop that, it is very fragile. the Cosmos Touch is a HUGE step up! I love it, I've fiqured everything out on it, and I've NEVER put a mark or scratch on it. I don't even have the phone yet and its marvolous!! I'm getting it in two days and I'm waiting, and waiting, and waiting for it! SO EXCITED!! Anyways, it is a very good phone but if anything goes wrong for whatever reason, make sure you have ensurance on it so you can replace it with another one. At least you'll have another, new, shiny one until your next upgrade.
10. Conversation (unregistered)
does it have conversation where you can see the whole conversation with people
12. yo moth (unregistered)
yes it does
13. mh (unregistered)
ive got faily long nails. i have not scratched the screen once. I had a couple issues with the phone shutting off after texts. but it was only while i was texting 4 or so people at once. I changed the settings so it would not open the text automatically and scroll down automatically and i had no issues with it then. The only complaint i have is that it will delete all of the messages i sent out of the inbox randomly. Then it only shows the messages i recieved per person.
14. Unhappy (unregistered)
Very unhappy with this phone. Battery life is like six hours -- providing you don't use it for anything! Also locks and unlocks itself while in my pocket or dedicated pocket in my purse!
50. jimbo mcgee (unregistered)
i dont have the phone yet i get it in a couple days but with my old phone when it locked randomly i went to settings and turned the lock off but thts just wut i did
16. Uhhhh.idk (unregistered)
I can;t get the battery cover off!! It's sooo difficult!! Help!!!
52. newlg (unregistered)
I agree I also can't get the cover off no matter how hard I push it.
17. D (unregistered)
Okay, so I am eligable for an upgrade and i have the env3 right now. I at first wanted the Pantech Crux but then I heard it was a really bad texting phone.I am a HUGE texter! so I was wondering would this be a good phone for texting. and how is the camera. Also the only phone left is a pre-used one. but it is certified. So should I trust it has anyone had a pre-used certified one before?? Please help:)
28. elle (unregistered)
it is a very good phone for texting! but sometimes is restarts and doesnt show the text anywhere, so you have to redo it! other than that, it is a great idea!
18. I know phones. :) (unregistered)
The crux is not a bad texting phone if u like touch screens. Theyre made heat sensitive and very responsive. Just like a physical qwerty keyboard it takes a few days to really get used to the placement and spacing of the keyboard. After that it's a breeze. The certified like new are used phones but they have been refurbished to be like new. Camera is a 3 mgpxl, which is good for a feature phone. The mgpxls really only matter if ur blowing up a picture. If u plan to keep it between ur phone or facebook it'll be great.
19. bigboy123 (unregistered)
I like a lot of these reviews, but my main concern is, is the touch screen a pressure pad touch screen or is it heat sensitive? That is my only concern, other than that, these reviews seem very convincing.
25. dancer3325 (unregistered)
its a pressure pad touch, but it works really well.. so far i've loved the touch screen! i like it better then the heat ones! this phone is really good :)
20. Matt (unregistered)
Overall I've really enjoyed this phone. However, I had to return the first one for a problem and I'm fearing I may have the same issue again. For one, my phone also restarts itself periodically after sending a text. The bigger issue that caused me to replace it, however, was more of a key feature. When talking on the phone, if you pull it away from your face the screen lights up so you can see the number pad and do other features while on the phone. My first phone stopped doing that, so the screen stayed black while holding it away. I was within 30 days of getting the phone so I swapped it no problem, but now it's happening again.
I have not seen anyone else having this particular issue, but it's happened to me 2x in a row now. Any suggestions/comments?
21. Wendy (unregistered)
I have have the LG cosmo touch 4 days, I am on my second phone... the phone keeps trying to update the "Daily Scoop" .. and noone can seem to get it to stop... have tlkd to 3 tech support people and made 2 trips to the store.. any ideas?
46. Tom (unregistered)
i have had the same problem and apparently the daily scoop is a preloaded application and it can not even be removed, i am still trying to talk to tech. support about this problem, but as of now there is no resolution.
60. @N@ (unregistered)
what you do is you defeat the app. that happend to me and i jist got tired of it so i did it and no more problems
22. franknyank (unregistered)
So far the phone is working ok other than the battery life.I had a lg 9400 and it finally died so i upgraded to the cosmos touch.The battery did not last a day and i did not even use it much.I ordered the extended battery and cover from verizon and hope this will fix it.
23. kit kat (unregistered)
the scratch that u made on the screen is just a screen protecter. it's really worked on, and i understant that u thought it was a scratch.
24. Dirtbiker35 (unregistered)
ive had this phone for 2 days now and i kinda like it. its hard to use for me though because i am not use to it yet. the battery life also sucks. it lasts about a day if i dont call or text alot. overall it is an ok phone. im a little afraid of breaking it though. was going to get the waterproof phone but didnt have enough money.
26. zefeesher2012 (unregistered)
Everyone else is saying that their battery lasts for a day and a half...mine only lasts half a day! and my parents get really angry when I tell them my phone died because my older phones had great battery life. what are you guys doing that i'm not?
27. gharddd (unregistered)
My Cosmos Touch keeps saying "Cannot display message" every time someone sends me a text longer than 160 characters, whether it is a Verizon phone or not. I have unlimited texting and I have never had this problem before. Is there a way to fix this, or is it a defect of some kind, what's the deal?
37. Triplebaka (unregistered)
that's exactly what happens to me and like 3 other ppl. almost impossible to fix >.
29. ryan (unregistered)
i was receiving a picture message and it wont come. it has been saying connecting for the last 30 minutes. i cant turn it off by holding end and i also cannot figure out how to take out the battery. that person says push firmly but its not working!
73. raina224 (Posts: 1; Member since: 25 Mar 2012)
OMG! I'm having that exact same problem right now and it's making me so mad. I was texting my friend and then my sister decided to be rude and send a picture message and I accidentally pressed view or whatever then tried to cancel when it was recieving the message and now I don't know what to do. I don't feel like waiting for it to die cuz that'll take days and then I won't be able to charge it tonight and then i won't be able to use it tomorrow. I can't get the stupid cover off either I got the case or whatever cuz my parents thought I was gonna break it and it won't come off.
30. casey stills (unregistered)
that is only because of the protective covering. I thought the same thing for days, then my friend peeled off the plastic and it was good as new!
31. Jessica12345 (unregistered)
Help! My sister and I were doing a water balloon fight well it got on the front we have vaccumed and used cold air and sundried the speakers just wont work. Anyy suggestions.?????? ASAP!
32. Jessica12345 (unregistered)
Help phone speakers not working everything works put the speakers how do i get them to work!!!
33. L.W (unregistered)
I just got the phone a week ago i i like the clarity and everything the keyboards nice and the phone is easy to use but i almost wanted to return it because it can't make it a full day without dying and i text a fair amount its really disapointing does anyone else have this problem?
34. cheesman46 (unregistered)
hello, MelissaT. just letting you know it comes with a screen protector. You may have not noticed it. Screen Protectors get scratched easily. Take it off, and your phone is fine... the naked screen doesn't get scratched easily. I prefer a microfiber cloth to clean it off every once in a while.
35. OpinionatedTeenageGirl15 (unregistered)
I got this phone as a replacement for my previous one which was an EnV touch (disappointed it was discontinued!) and I was stoked, it had everything I was looking for. Qwerty keyboard, touch screen navigation, and easily organized texts. Made sure to get a hard cover for it, and so far no damage when i drop it other than maybe shutting off. A few things seem to be amiss however, like randomly deleting text messages that i've sent or recieved in no apparent order and without me manually doing so. I've looked at my settings multiple times and i do have the "auto-save sent" activated. Another thing i've noticed is that while texting, the phone will shut off and not send the text which i then have to go and re-do. that's definitely no bueno for a teen on the go like me. I've also been a little disappointed with the browser quality, navigating is tough and social networking pages like facebook are hard to navigate, and the phone shuts off often when i'm messaging on it as well. Is it something I did, or company error??
36. kk (unregistered)
I've had this phone for about a week now, and a couple days ago it started shutting off everytime an email is received.. I wanted a phone like this for the email aspect.. now I can't access my email from it.. :/ Also, the screen sounds like it's coming off at the bottom.
38. bad (unregistered)
dont get this phone. i have had it since thanksgiving because my env2 broke. it is very bad. the texting is great but if you text daily and you text long messages, this isnt the phone for you. it turns off too much when i send texts and yesterday my screen was spazzing out of the random and now i cant see what im doing. i just use the voice command but sometimes that doesnt work. it doesnt work sometimes. the battery life is horrible. i still have the phone which is still spazzing out, i dont know what to do, i try to put it on the charger but it still doesnt work. the touch screen is to sensitive. it pocket dials all the time. it mixes up my texts so it sends some texts to the wrong people. its slow. im 16 and i was so excited to get this pphone because i didnt really like the env2 but this phone is worse. i would rather have my env2 back. i hope you dont get this phone and choose another. its not worth wasting your time over this phone. LG isnt a good company because all there phones turn off and i cant stand this phone. ive been begging my mom for a blackberry but she continues to say no. so i hope you choose wisely and DONT PICK THIS PHONE! worst mistake of my life.
39. rhapsody (unregistered)
I don't have the phone, but I understand that there might be something on the screen - so it's probably not really scratched, you just didn't remove the thingy that covers it.
40. Isabel (unregistered)
I agree with you a lot. I haven't dropped mine, nut there is tons of scratches on it. But my main problem is that when I slide my phone closed, the screen display will stay in the sledded out position, therefore I can't lock my phone and I butt-dial people. Does anyone have an idea for how to fix this without replacing my phone? I've restored my phone and turned it off then on, and just tried sliding it closed. :)
41. Chris M (unregistered)
I've been having issues with the screen suddenly going blank for awhile (it's now been so for over 12 hours, the longest yet), and was wondering if anyone had any ideas on how to fix that?
42. binky (unregistered)
I like the phone but I have an aggravating problem with it. The phone has a mind of its own and turns on by itself when I have it in locked mode. I switched out my first phone for this problem and I am having the same problem with the second one. People have mentioned that the battery has a short life. I am wondering if these people are having this same issue and are not aware of this? Anyone know if there is a fix for this?
55. bzimmer (unregistered)
binky, I'm having the same trouble. Light just comes on and stays on, sometimes all night. Battery dead in the am. Verizon gave me some baloney storey about the varying wireless strength coming and going in my house or where. We travel and it happens everywhere.
43. BAILEYF (unregistered)
I have this phone and my problem is that the ads on it for gmail and facebook and stuff keep coming up when i lock it, but this time they won't go off, i can lock it but when i unlock it it goes back to the same ad. I tried to hit the end button but that isn't working. What do I do? it's still like this and it has been for a day or so.
44. bleh (unregistered)
So im getting this phone tomorrow and i have been looking at how good this phone is . And everyone is saying that the battery dies fast and it's slow . Is it that bad ?
45. bellex3 (unregistered)
The only problem I have with this phone is that mine freezes, alot. The only way I can get it to unfreeze is to take the battery out and then take it back out, which I cannot do.. so my phone has been froze all day. Other than this, I love this phone.
47. soup4 (unregistered)
im geting the cosmos touch july 25 2011 i so excited i would really apreaciate it if someone would tell me any problems thev'e had with the phone thxs!!!!
48. soup4 (unregistered)
oh and will someone pretty plz tell me about how wonderful this phone is id love to know thanks!!!!!!!!!!!!!!!!!!!!!!
49. Kylee (unregistered)
is anyone having problems with the phone working really slow? it takes me forever to get a message opened and to reply to it. it is very annoying! also the battery life is horrible and my phone is only a few days old.
51. Zoie (unregistered)
I have had my phone for about a year now. I really like it and have not had trouble with it until now. All of a sudden the screen is showing double display. Like when I am in the message center I can see in the back my main screen and I no not know what or how it happened and I can not figure out how to get to go away.
54. bzimmer (unregistered)
My Cosmos Touch screen lights and turn on, all by itself, often just sitting on the table. The light does not go out unless I manually make it happen. Sometimes it just comes on overnight and the battery is dead in the am. Got a second one and it does the same. We are traveling so it does it at home and away from home. Anyone have this problem?
56. Manda (unregistered)
I've been having problems with the phone lighting up and unlocking itself in the middle of the night, landing on random pages including the Daily Scoop app. The problem with the Daily Scoop is that it tries to connect to the internet and I have basic services and don't want to get charged. I got my first Cosmos Touch phone exchanged and have the same problem with this one. This is, however, the only problem; the battery life, texting, etc is excellent. I think I'm going to have to exchange it for a different type of phone altogether, however, because of the Daily Scoop thing. I can't worry about whether or not it's going to connect in the middle of the night, trying to put it on airplane mode before bed, whether or not Verizon is going to charge me for internet usage, etc.