iPhone 4S boasts a 96% satisfaction rate among owners
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iPhone 4S owners were also asked what features they liked best. Siri took the top spot, followed by ‘ease of use’, and the 8-megapixel camera. Since nothing is perfect, owners were also asked what they disliked the most about their iPhone 4S. The number one complaint was that the battery life is too short, closely followed by the lack of 4G capabilities.
When looking deeper into owner’s experiences with reduced battery life, only 8% said it was a ‘very big problem’ and 20% said it was ‘somewhat of a problem.’ It is worth noting, however, that this survey was taken before the iOS 5 update that addresses battery life issues.
As far as dropped calls are concerned, iPhone 4S owners are reporting a 2.5% dropped call rate in comparison to the 5.2% rate that was reported by iPhone 4 owners last year. Overall this improvement to dropped calls is primarily because of the addition of Verizon customers. The AT&T dropped call rate for the iPhone 4S is 4.1%, which the same device on Verizon only has a 1.3% drop rate.
source: ChangeWave Research via TUAW
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138 Comments
21. Joshing4fun posted on 01 Dec 2011, 13:48 9 2
I don't like the iPhone but seriously... Phonearena is just reporting the facts. It's not like they made they survey fixed the results to their desires.
135. PotDragon posted on 02 Dec 2011, 16:24 0 0
Yeah...wake up Josh. They are not "reporting" anything; they are merely REPEATING some baseless crap posted by TUAW. If you don't know how biased TUAW is, then you are not paying attention.
This comment is hidden because of its low rating. Show
5. sgogeta4 posted on 01 Dec 2011, 12:57 11 1
Not surprising since most consumers are not that tech savvy and iOS is pretty simple. After using both, I recommended iOS for my parents but I prefer Android because of the amount of choices since 3.5" is too small for me and I like the different customizable Android interfaces/ROMs better.
11. Muhannad posted on 01 Dec 2011, 13:17 7 0
I've been recommending the Galaxy S II or DROID Razr to my parents but they like the iPhone simply because the display is more resolute.
14. jamrockjones posted on 01 Dec 2011, 13:28 3 9
Not any more! Both the HTC Rezound and the LG Nitro HD has tighter pixel density than the iPhone, bout time considering all these other manufacturers were making Apple's screens to begin with!
6. Whateverman posted on 01 Dec 2011, 13:02 4 1
I love that new commercial where 6 people escaped a sinking boat all with their iPhones in hand. The 5 AT&T customers realized they had no signal and hatched a plan to survive, meanwhile the one VZW is on the phone with the Coastgaurd getting help. Now that was a good commercial!
85. stealthd posted on 01 Dec 2011, 17:02 0 2
The whole time I was wondering how any of them kept their phones from being submerged :/
7. c.hack posted on 01 Dec 2011, 13:03 14 5
After using Android for 2 years and putting up with unstable and buggy phones (Dx, DX2, DInc2), delayed OS upgrades, cheap hardware, poor quality screens and crappy apps I switched to the 4S and am very happy. The only improvement would be a 4" screen - but the 3.5" screen is so easy to use one handed it is nice.
Those who buy Android typically don't know how buggy and unreliable it is and eventually switch to an iPhone.
90. Dmann posted on 01 Dec 2011, 19:01 4 6
@c.hack
After I had my iPhone 2g I got tired of the iOS closed system and the lack of customization.
Perhaps the main difference between iOS users and Android users is while iPhone users see their phone as a great tool, Android users see it as an extension of themselves or their personalities. I can spend literally hours customizing my phone and I love it.
And the ones called "sheep" maybe see the brand itself as an extension of their personalities. Hence the success on Apple's "I'm cool" ads.
To each his own.
