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iCloud authentication issues from last night resolved

Posted: , by Charlene S.

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iCloud authentication issues from last night resolved
Last night when some people attempted to access iTunes and/or iCloud they were receiving authentication errors such as, “The Apple ID you entered couldn't be found or your password was incorrect. Please try again.” Any attempt to alter or rest the password received a “fatal internal error.”

According to the iCloud support pages, users of the service experience disruption from 12:45 AM to 1:45 AM Pacific Time on 12/16/2011, but as of 3:18 AM, normal service has been restored. Ipodnn noted that they didn't think the status page was updated during the outage, which may have left some users confused, and definitely defeats the purpose of having a status page in the first page.

source: iCloud Support via ipodnn

6 Comments
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posted on 16 Dec 2011, 12:10 1

1. LewsTherin006 (Posts: 140; Member since: 18 Nov 2011)


Apple needs to get these iCloud issues solved. i have a feeling someone is going to backup all their data in the cloud, try to restore their phone, and it wont work. Im not trolling, im just worried about iPhone users could find themselves in a tough spot.

posted on 16 Dec 2011, 12:49 2

2. tacohunter (Posts: 408; Member since: 06 Nov 2011)


They're working on it. Be patient.

posted on 16 Dec 2011, 13:58 2

3. JeffdaBeat (unregistered)


But that's technology. Hell, that's the world we live in. Whether it's digital or physical, nothing is 100% reliable and we have to remember that, especially in the digital world. iCloud, just like every cloud service, will refine itself more and more as they push forward. Same with any cloud service. The smart thing to do, no matter how advance the technology gets, is to have a back up in more than one place. I trust iCloud, but I also make a back up on iTunes just in case iCloud can't retrieve my information.

And I wouldn't worry too much about iPhone users. Like most smartphone users, half don't know what iCloud is, let alone backing their phone up.

posted on 16 Dec 2011, 13:59 3

4. rendHELL (Posts: 304; Member since: 09 Nov 2011)


iphone 4s has no issue!!!
iphone 4s has no issue!!!
iphone 4s has no issue!!!
iphone 4s has no issue!!!
iphone 4s has no issue!!!
lol....
XD

posted on 16 Dec 2011, 14:57 4

5. tacohunter (Posts: 408; Member since: 06 Nov 2011)


I could make a same dumn comment about ICS and android. and with a few example of course. But I don't waste time doing that.

posted on 16 Dec 2011, 18:55

6. EclipseGSX (Posts: 1471; Member since: 18 Oct 2011)


you just did...ZING

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