Windows Phone at the top of the charts at Amazon
0. phoneArena 25 Dec 2011, 23:04 posted on
On Amazon's list of top rated smartphones on-contract, based on customer reviews the top three models were Windows Phone powered handsets beating out a number of Android units and that one particular iOS 5 flavored smartphone...
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1. networkdood (Posts: 6330; Member since: 31 Mar 2010)
Yeah, I do not put too much stock into reviews by users - especially at AMAZON. For example, people were complaining about the RAZR because of the price difference for new and existing customers, as well as the 111.11 price on 11/11/11, and 1c price at Thanksgiving time. The reviews that gave the phone bad marks had nothing to do with the phone itself.
3. snowgator (Posts: 3414; Member since: 19 Jan 2011)
Except here on Phone Arena, the reviews for the Focus S and the Titan have all been good. CNET called the Focus S the best Windows Phone ever and recommends it #1 on AT&T's network of all the options there. The Titan has been out since October internationally and has recieved rave reviews.
And it isn't just Amazon: User reviews on Verizon (for the Trophy), AT&T, CNET, here, and just about any other site has them rated near perfect. Throw the Focus Flash in there as well. The people who own these devices love them.
19. networkdood (Posts: 6330; Member since: 31 Mar 2010)
That is fine - no problem there - just be careful with Amazon.
22. ardent1 (Posts: 2000; Member since: 16 Apr 2011)
snowgator -- you have to be careful of reviews since you don't know who wrote them -- some people have axes to grind and others are just fanboys beaming about the expensive phone they just bought. That said the ratings are unreliable.
The best reviews are unbiased and my advise is to focus on the facts.
33. Penny (Posts: 1476; Member since: 04 Feb 2011)
That's true ardent1, and I hope it is a given for people as they look at reviews. It is important to read what people actually say in their reviews so you can find out what the most consistent pros and cons are, as those generally are the most objective points.
That being said, as a Windows Phone 7 user myself (HTC Trophy), my personal experiences don't conflict with most of the reviews I have read. Therefore, for the purposes of this article, I can say that the reviews for these WP7 phones seem to be pretty representative of users' experiences, so I wouldn't consider them to be unreliable.
36. Lucas777 (Posts: 2137; Member since: 06 Jan 2011)
well seriously reviews everywhere support phones such as the titan and focus s.. phonearena barely said anything negative about the focus s except that it felt to light i believe.. and snowgator said, cnet is claiming its one of the best phones on att...
almost anyone who actually lives with a windows phone loves it... maybe if you are blinded by android or ios then it seems bad.. but i gave wp7 a chance and it was the best os i have ever used... it just needs more support, but reviews and articles like this severely help it
40. CRICKETownz (Posts: 980; Member since: 24 Oct 2009)
Really? The HTC Trophy? where i live this phone seems to have very little impact, if any.
42. Penny (Posts: 1476; Member since: 04 Feb 2011)
Lol Cricket, I know, the Trophy isn't exactly the most impressive phone out there. But I don't have any other choice on Verizon for a WP7 handset.
2. fleanote (Posts: 50; Member since: 14 Jan 2011)
I think it'll make inroads in 2012. I am still 6+ months past my Verizon re-up and have not been able to find a phone to commit to. I was running WinMo 6.x and the associated ROMs and I was happy (albeit slow as hell). I've always liked Windows as a mobile platform and that Nokia 800 looks slick as all hell (can't wait to see one up close and personal) but as is being talked about - it needs 4G and a QWERTY keybard as good and as simple as the original LG EnV on Verizon. Sold!
4. Sniggly (Posts: 7291; Member since: 05 Dec 2009)
Trouble is, customer reviews can swing wildly one way or another based on the smallest factors. People will rate a phone like the RAZR, for instance, at 1 star simply because of its non removable battery or because the Bionic came out two months earlier. Hell, one star reviews were being thrown up on the Razr on the Verizon website several days before its release.
This isn't to say that WP7 doesn't work well, nor that the devices it's on aren't nice. However, customer reviews just aren't the be all to end all. At this point, how many people are going to buy a Windows phone unless they already know exactly what they're getting out of it? And if they already have themselves convinced that the phone is awesome, then they're going to ignore its shortcomings compared to other smartphones. Just like the iPhone.
20. networkdood (Posts: 6330; Member since: 31 Mar 2010)
Exactly....you have to use common sense when looking at reviews - that is all I am saying regardless of phone.
5. milominderbinder (Posts: 6; Member since: 31 Aug 2011)
Here is Amazon's top 30 cellphone chart (on contract):
Of the top 30 Amazon cellphones...
3 are feature phones
2 are BlackBerry's
2 are Windows
23 are Androids
The top ranked Windows phone is in 11th place. Can you give us the link to the top 30 chart you were looking at?
12. Yeeee (Posts: 190; Member since: 02 Aug 2011)
I saw a top 10 list for amazon none of them were WP7. 9 were android phones and 1 was a feature phone.
24. Pdubb (Posts: 239; Member since: 08 Aug 2011)
25. Pdubb (Posts: 239; Member since: 08 Aug 2011)
Why do you think that is a top 30 list? I didn't see anywhere on the page that said it is a ranking page. Is there a reason you felt thought the page was a top ranking page besides the numbers next to each phone?
34. Penny (Posts: 1476; Member since: 04 Feb 2011)
Article said top 30 based on customer reviews. So filter down your Amazon search results to display based on "Avg. Customer Reviews" and you will get the same results PhoneArena got.
Here's a link:
h/ref=sr_nr_n_0?rh=n%3A2335752 011%2Ck%3Asmartphone%2Cn%3A%21 2335753011%2Cn%3A2407747011&bb n=2335753011&sort=salesrank&ke ywords=smartphone&ie=UTF8&qid= 1324928882&rnid=2335753011#/re f=sr_st?bbn=2335753011&keyword s=smartphone&qid=1324928893&rh =n%3A2335752011%2Ck%3Asmartpho ne%2Cn%3A!2335753011%2Cn%3A240 7747011&sort=reviewrank_author ity
6. 7thspaceman (Posts: 1355; Member since: 14 Feb 2011)
The New year 2012 will be a critical year for windows smart phones by sept 2012 the new Apollo class windows 8 Smart phones will be out for sale from Nokia and other Windows smart phone OEMs. These smart Phones will Technologically be as good as
The best Android or Apple Iphones smart phones.The Iphone 5 will have a better display because it's a retina screen but the Microsoft windows smart phone OEM's will say with confidence if you buy a Windows smart phone from us you wont be buying last years technology and Microsoft Windows smart phones have been around over 2 years and have thousands of APPs and getting more everyday .Also the T-Mobile Nokia 710 will be there to be an affordable Microsoft Windows smart phone for those folks who cannot or don't want to spend 500 dollars for a smart phone. Yes in 2012 Microsoft Windows smart phones will finally be great stuffphones for many types of customers and start selling well.
23. ardent1 (Posts: 2000; Member since: 16 Apr 2011)
The problem with Windows smart phone is that it is getting marginalized and late to the game. Ballmer and MS hasn't done a great job with the mobile windows franchise during the past few years -- it's a group that can't get its act together.
Here's what will happen by 2012 that will make it VERY DIFFICULT for MicroSoft to make inroads in the smartphone market. Android devices will continue to fragment with companies like Huawei & ZTE offering compelling android smart phones at the $200 to $250 price point without contract. Companies like Samsung, HTC, LG, and Motorola will have no choice but to compete. That along with the current market price of $45 to $55 for unlimited everything on a prepaid plan, it makes the contract plans at $80 to $100 per month seem steep.
Here's a simple math example
Choice A - buy prepaid android phone for $250 and pay $50 a month for unlimited everything -- total costs is $250 for the handset and $1,200 for the 24 month service for a total all-in (undiscounted) cost of $1,450.
Choice B -- discounted premium smartphone for $199 and pay $80 a month for 24 months; $199 plus $1,920 is $2,119.
Choice B is $669 greater than Choice A.
There was a paradigm shift when the no contract market started offering android devices. Before the no contract-market offered crappy feature phones meaning that market was best left for those consumers looking for cheap service. When the android devices started hitting the no contract market, it started displacing those marginal customers that considered 24-month contracts to be steep. As the android phones get better and with most phones being priced at $150 or less, it makes a compelling value for someone to own a smartphone. You go into a Best Buy or Walmart and it's not hard to see as many as 60 or more android smartphones priced under $150.
Here's my point, 9 months from now, there will be better spec'd android devices in the no contract market at the $150 to $200 price point. These are the customers that Windows smart phones want to go after, but that's not going to happen since Window is late to the market just like RIM was slow to respond to the iPhone and Android.
It's too expensive for Windows to get customers to switch from the iPhone or Android due to "stickiness" or high "switching cost" -- think of all the apps they have to give up. Therefore, for Windows to succeed, it has to go after customers who haven't decided which smartphone to get or go after the RIM customers.
9 months is too long of a gap for companies like ZTE and Huawei to flood the US market. ZTE & Huawei have been spending a lot of time learning the US market and their devices are just getting better over time making it an incredible value proposition to walk away from.
27. Pdubb (Posts: 239; Member since: 08 Aug 2011)
I completely agree with you. I do want to point out that the Lumia 710 is supposed to be a less expensive phone. So we see that WP7 is going down on the price. The kicker will be how the next gen of the cheap phones stack up.
29. remixfa (Posts: 14255; Member since: 19 Dec 2008)
windows phone is going after the general smartphone/iphone user, not a power android user
- if people cared about that math, no one would ever buy an iphone as its over all cost of ownership is way higher than any other phone when you buy the phone + service + apps (that are free on other devices) + apple tie ins like macbooks n such to get full functionality.
- the smartphone market is still young. it has BILLIONS of potential users left to buy any smartphone with more people becoming old enough to buy one every day. OS's get left behind because of poor choices by the manufacturers, not because the market cant handle another OS.
37. thatdude1 (unregistered)
Totally on point, remixfa. Also, with the release of Windows next OS version Tango, low-cost handsets will be supported. Then we will see Nokia and the smaller Windows Phone manufacturers bring the OS to more emerging smartphone markets, thus bringing in more sales.
7. BattleBrat (Posts: 1289; Member since: 26 Oct 2011)
GO GO TITAN!!!! That phone is a BEAST!!! Can't wait until I pick one up! Smoother than an iPhone, backed by beautiful solid hardware.
38. Lucas777 (Posts: 2137; Member since: 06 Jan 2011)
smoother than an iphone is a bit of an overstatement... wp7 is much smoother than android and comes close to ios, but it is just slightly less buttery
39. BattleBrat (Posts: 1289; Member since: 26 Oct 2011)
No, I had them both side by side in the AT&T store, the Titan is smoother.
43. Lucas777 (Posts: 2137; Member since: 06 Jan 2011)
well then it was not a correct comparison... but i cant give u my word over urs but i have had wp7 and it is almost there but not...
8. Jericho (Posts: 302; Member since: 12 Nov 2011)
Windows phone is awesome but it is expensive at least where i live. I can get a focus flash and lg optimus g2x. Both without contract for 404 us dollars.
9. satydesh (Posts: 71; Member since: 22 Nov 2011)
next year might come with some fireworks between android,ios and wp7 thats sure!!!
18. remixfa (Posts: 14255; Member since: 19 Dec 2008)
android IS NOT a PS3. Its most definitely the 360. I can go for the rest though. lol
I've had a 360 and a ps3 for a long time. the 360 is the workhorse. I only use the ps3 for bluray and some netflix streaming. the 360 does the bulk of the streaming and of course all the gaming.
21. jbash (Posts: 342; Member since: 07 Feb 2011)
the ps3 is definetly android. it has more features available. the 360 is ios
28. remixfa (Posts: 14255; Member since: 19 Dec 2008)
features like what? iHome?? lol. 360 has more users, more apps, a better over all experience, and is actually used a lot more once u bring it home than the ps3. the ps3 is like your ipod. you think its cool until you get an android. lol
32. jbash (Posts: 342; Member since: 07 Feb 2011)
how about free online? run full linux, bluray, a browser, faster processor, better graphics(which are rarely used to potential due to crossplatform games), more demos available in store. I have both systems. the xbox is for platform exclusives and kinect to enertain children, otherwise ps3 all the way.
we really got off topic lol
11. 3rdElement (Posts: 1; Member since: 26 Dec 2011)
Currently I own an iPhone and a bit tired of the UI and the iTunes closed environment, very limited flexibility...I personally can't wait to get my hands on a W7 device, problem is they are not a lot of "choices" out there, more powerful devises need to appear plus the app market is extremely poor as expected. For now iPhone is my personal current choice but not for long. Time will show us...
15. chirole (Posts: 18; Member since: 16 Sep 2011)
LOOOOL iphone offers more customization! W7 on the other hand DOESN'T! The farthest you can get is change its tile color HAHAHA Let's see you stuck with that! And its pretty much dependent with ZUNE! SO I really don't see why you're wanting a WP7 when the iPhone has definitely MORE premium apps.
41. BattleBrat (Posts: 1289; Member since: 26 Oct 2011)
iPhone offers MORE customization? What iPhone are you using?, the customization ends at the background on an iPhone.
30. robinrisk (unregistered)
exactly, you'll be switching form a closed environment with poor customization and an amazing number apps to a closed environment, poor customization and a few apps.
Seems like a turn for the worse. Worst, however its spelled.
16. chirole (Posts: 18; Member since: 16 Sep 2011)
this news reminded me of that article saying that readers of a certain UK tech magazine rated the Lumia 800 as a very superb phone!!!! Even before its release! MS is definitely determine in paying as many people to stir anything they could possibly to give WP7 the attention.
17. remixfa (Posts: 14255; Member since: 19 Dec 2008)
Anyone else notice that the titan is 4.5 stars while the focus and the trophy are both 5 stars? How did the titan out rank them?
31. robinrisk (unregistered)
I thought of that too. Is that a ranking or a list of phones?
35. Penny (Posts: 1476; Member since: 04 Feb 2011)
I'm sure algorithms used for websites to rank products involve multiple factors. So for the algorithm to rank based on highest reviews, I would guess some of the factors may include:
1. Number of Reviews
2. Percentage of reviews at each ranking level (1 star vs. 2 stars vs. 3 stars...I'm sure this is weighted)
3. Recent popularity (an older phone with better statistical reviews may rank behind a newer phone with comparable but slightly lower reviews)