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Wi-Fi Assist leads to $2000 phone bill for teenage Apple iPhone user

Posted: , by Alan F.

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Wi-Fi Assist leads to $2000 phone bill for teenage Apple iPhone user
Wi-Fi Assist is a feature on iOS 9 that automatically switches an iPhone user from a Wi-Fi hook up to a cellular connection if the Wi-Fi signal becomes unusable. Because it is enabled by default, many iPhone users have unknowingly used all their monthly data and have been hit with overage charges because of Wi-Fi Assist. That's why Apple has been socked with a pair of class-action suits related to the feature. Both are seeking more than $5 million in damages.

Despite the publicity generated by the suits, it seems not all iPhone users have learned about Wi-Fi Assist. Take Ashton Finegold. The teenager received a text saying that he was nearing his monthly data cap, but since he was using Wi-Fi in his room, he figured he was okay. But the teen was stunned when his share of the family's phone bill came in at a massive $2,021.07. Usually the family's monthly bill was around $250, and Ashton assumed that he was going to hear the Riot Act from his Dad.

As it turned out, the huge bill wasn't totally Ashton's fault. It seems that the teen's bedroom suffers from a weak Wi-Fi signal. All the time that he thought he was connected to a Wi-Fi signal, the teenager's iPhone was using Wi-Fi Assist to connect to his carrier's cellular network. If Wi-Fi Assist is ruining your life, it can be turned off. Go to Settings > Cellular, scroll down to the bottom and toggle Wi-Fi Assist to "Off."

The Finegold's huge bill was the result of Ashton using 144GB of data during the month. There is no word on whether the carrier used by the family agreed to remove some or all of the overage charges.

source: CBSNews via BGR

99 Comments
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posted on 06 Jan 2016, 00:21 1

1. bistech (Posts: 59; Member since: 23 Jul 2015)


LoL. Dont blame apple for being stupid. Its your fault not apple. Apple is the best

posted on 06 Jan 2016, 01:32 1

17. combatmedic870 (Posts: 573; Member since: 02 Sep 2015)


OMG....

posted on 06 Jan 2016, 02:04 20

20. killer7D (Posts: 267; Member since: 18 Sep 2014)


Its their fault you are right .. the chose Apple !

posted on 06 Jan 2016, 07:34 2

58. neela_akaash (Posts: 1157; Member since: 05 Aug 2014)


This is clearly because of their carelessness.... No OEM is responsible for this...

posted on 06 Jan 2016, 09:48 2

75. TechieXP1969 (Posts: 9532; Member since: 25 Sep 2013)


Really?

posted on 06 Jan 2016, 09:48 3

74. TechieXP1969 (Posts: 9532; Member since: 25 Sep 2013)


How about we blame Apple for not explaining how the feature worked, why it wa son by defualt when it should have been.

How about that?

I agree you can't blame Apple for people being stupid, when it is actually the personas fault. But since Apple didnt explain the feature properly and it wasenabled by default, this one is on Apple.

I dont blame you for being to stupid to see this, I blame you parents.

posted on 06 Jan 2016, 10:24

82. NexusKoolaid (Posts: 479; Member since: 24 Oct 2011)


Dude, Relax. it's called sarcasm. Even I saw it.

posted on 06 Jan 2016, 10:15 1

81. Daftama (Posts: 619; Member since: 03 Nov 2012)


Wifi assist should not be auto on

posted on 06 Jan 2016, 18:06

97. engineer-1701d (unregistered)


they is still tens of millions of apple users out there that dont know what wifi assist is.

posted on 06 Jan 2016, 15:16

96. janis (Posts: 310; Member since: 10 Mar 2014)


this shows how smart are apple users perfectly.

posted on 06 Jan 2016, 00:23 11

2. Feanor (Posts: 680; Member since: 20 Jun 2012)


Normally switching to expensive data plans triggers warning messages on my Android phone. I suspect that, if WiFi assist is enabled by default, then there is no message to warn unsuspecting users with average or poor knowledge of their phone. Bad Apple!
My iPhone hasn't received the iOS 9 update, I'm curious to see, if this is true. I think Apple should get a serious beating for this. It's a feature that should evoke a warning like data roaming usually does.

posted on 06 Jan 2016, 00:26 9

3. xondk (Posts: 1290; Member since: 25 Mar 2014)


Personally I'm wondering also if the icon for wifi connection remains on when it switches with assist? if there is absolutely no indicators then yeah, that's is a gigantic flaw in apple's design.

posted on 06 Jan 2016, 03:49 4

41. bur60 (Posts: 841; Member since: 07 Jul 2014)


I have 4 friends who paid over 150 euro because of it. The problem is that while watching a movie, it can force 4g in the background so you won't notice it.

posted on 06 Jan 2016, 05:04 7

44. Hexa-core (banned) (Posts: 2131; Member since: 11 Aug 2015)


Apple should face a huge fine for that.

posted on 06 Jan 2016, 07:11

55. jaytai0106 (Posts: 1888; Member since: 30 Mar 2011)


Honestly, they should just remove that feature altogether. I am still not very clear what's good about that feature. I turn off wifi when I have weak connection so my phone would jump on the cell connection. This way, I always know what connection I am on. However, I use my computer more than my phone simply because I can do a lot of stuff on it.

posted on 06 Jan 2016, 07:30

57. Hexa-core (banned) (Posts: 2131; Member since: 11 Aug 2015)


Yeah, they should improve the feature, but they pay up for their cosumer's losses in huge bills.

posted on 06 Jan 2016, 00:28 7

4. BobLawblaw (unregistered)


Is there no symbol on an iPhone screen to let users know that they're using either WiFi or mobile network?

posted on 06 Jan 2016, 00:33

5. AlikMalix (Posts: 5442; Member since: 16 Jul 2014)


There is an indicator and it does change even on wifi assist.

posted on 06 Jan 2016, 09:51 1

77. Brewski (Posts: 344; Member since: 05 Jun 2012)


I only get 2 gbs on my iPad so as soon as I get home the first thing I do is turn airplane mode on and then turn wifi on so it forces all data to go through wifi. I've had this iPad for two years and I check to make sure the wifi symbol is active rather than the cellular one. I've never gone over my data because I don't want this very thing to happen.

posted on 06 Jan 2016, 00:34 13

6. MrElectrifyer (Posts: 2614; Member since: 21 Oct 2014)


LMFAO xD That's what you get for your negligence on iDevices; the OS is the scamware, changing settings behind your back to get you separated from your cash like a fool. But hey, you get to show how rich and cool you are for owning an iDevice :)

posted on 06 Jan 2016, 01:32

16. AlikMalix (Posts: 5442; Member since: 16 Jul 2014)


Dude think logically.. How does it benefit Apple for making you pay your carrier for data? It was a big mistake that Apple made. I doesn't affect me since I'm unlimited - but that should have been opt-in feature. Where are all the lawsuits regarding android launching apps in background that used Internet data without your permission?

https://www.bing.com/search?q=android+apps+launching+by+themselves+in&form=APIPH1

Forgot about that eh? Now that's a scam since sometimes you had to root your device or purchase apps that doable that crap.

See? Anyone can bs this crap around.

posted on 06 Jan 2016, 02:25 12

25. MrElectrifyer (Posts: 2614; Member since: 21 Oct 2014)


"How does it benefit Apple for making you pay your carrier for data?"

You do realize Apple has partnerships with carriers right? What stops them from taking a cut like they currently do with other partnerships with devs, accessory manufacturers, and book authors?

"Where are all the lawsuits regarding android launching apps in background that used Internet data without your permission?"

Those were user installed apps, and you get a warnings up front from the play-store when installing an app regarding the permissions it has access to. Did iOS 9 show you a warning about Wi-Fi Assist being enabled? That's the difference here, lack of transparency. That said, there are many situations I wouldn't agree with the permissions apps demand, Privacy Guard that came on my OnePlus One gives me control over all of that, including auto-startups, wake locks, etc. Does iOS have a permission for that? Didn't think so either...

posted on 06 Jan 2016, 03:20

34. AlikMalix (Posts: 5442; Member since: 16 Jul 2014)


Your rationalize like a 12 year old... I just said apple made a mistake by making this feature an opt-out instead of opt-in... but you keep pointing your biased finger, when android was guilty of similar crap on a much bigger scale... I had my S4 die from 20% battery to 0% doing nothing overnight.. apps were doing crap on their own including using data - so what you're saying now?

At least when you update iOS - it shows a full log of what's added or changed - on Android you had no control of what's happening on your phone without your consent...

Either way - this is probably going to be changed to an opt-in feature with next update (weeks or days from now) android still has this problem from 2009...

posted on 06 Jan 2016, 05:17 1

46. NoToFanboys (Posts: 1329; Member since: 03 Oct 2015)


Ypu two can stop now, as you two are both biased, and will never reach a proper agreement

posted on 06 Jan 2016, 05:39 5

50. MrElectrifyer (Posts: 2614; Member since: 21 Oct 2014)


"I just said apple made a mistake by making this feature an opt-out instead of opt-in"

Yeah and you asked the shortsighted question of how apple benefits, and I pointed out their past actions, what's hard for that grey matter of yours (if you have any) to understand?

"but you keep pointing your biased finger, when android was guilty of similar crap on a much bigger scale"

Look who's talking about bias. Desperately trying to defend apple's mistake by equating apple's intransparency to a transparent user-initiated problems...irony at it's finest.

"I had my S4 die from 20% battery to 0% doing nothing overnight.. apps were doing crap on their own including using data - so what you're saying now?"

Did you read the warning label of the app during installation? 'Cause if it was gonna use data, it'll state it's using full network access. If it can drain battery in the background, it'll have permissions like "prevent phone from sleeping", or "run at start-up", etc. You choosing to remain ignoramus about what's displayed in front of you ain't the same as not being aware something was enabled behind your back.

"At least when you update iOS - it shows a full log of what's added or changed - on Android you had no control of what's happening on your phone without your consent..."

LMAO xD This naive dude clearly has never seen the Settings > About phone > System updates screen of any android SmartPhone. Here's a recent example for you newbie:

https://forums.oneplus.net/attachments/cyanogenmod-12-1-yog7das2k1-before-jpg.410598/

"Either way - this is probably going to be changed to an opt-in feature with next update (weeks or days from now) android still has this problem from 2009..."

Actually, the problem of user ignorance has existed for centuries and still exists on every platform, especially iOS.

posted on 06 Jan 2016, 07:40 2

59. Hexa-core (banned) (Posts: 2131; Member since: 11 Aug 2015)


iPhans never can admit the fault of their iCompany.

Just leave them alone with their world.

posted on 06 Jan 2016, 10:01 1

78. TechieXP1969 (Posts: 9532; Member since: 25 Sep 2013)


Did you read the warning label of the app during installation? 'Cause if it was gonna use data, it'll state it's using full network access. If it can drain battery in the background, it'll have permissions like "prevent phone from sleeping", or "run at start-up", etc. You choosing to remain ignoramus about what's displayed in front of you ain't the same as not being aware something was enabled behind your back."

As you stated, when you install an app on Android, you get a popup which shows what the app will access. FULL TRANSPARENCY. If you fail to read it, that is not the devs or OEM's fault...ITS YOURS.

You install Apple apps on faith. What is funny many ISO users dont believe in faith, they believe in fate. The stupid think about fate means you have no control. Everything happens because it is suppose too.

The issue here is simple. Apple has the feature, they did not explain the feature to its users and it was on by default. Even though I have use WiFi's that arent perfect, they still worked. Letting a phone decide what best over your own brains is stupid.

It just sounds like AlikMalix rather klet someone else think for him vs think for oneself.

God gave you a brain use it. Don't live on blind faith. The problem with fans is you trust Apple with your lives. I trust no one with my life but me. If "I" make a stupid decision and ruin it, that's totally on me.

if you allow someone else to ruin your life, then that's on you.
This is why I love Windows and Android, they have basically full transparency.

If Samsung had did this to their customers, you fools would have been on it like flys on booboo. But when its Apple its ok because Apple knows best.

If my phone bill ever came in and its $2000, I'm taking Apple to court and they will pay my bill. Not doing do would be detrimental to Apple health. because I am getting right in my car and driving right through Apple's front door with it.

posted on 06 Jan 2016, 08:17 2

64. ShaikhJGI (Posts: 165; Member since: 10 Jan 2014)


May be Carriers are happy with this thing and they will provide more subsidies to iDevices to cashin in future when these kind of scams happen.
Also they will push(Adv & try to sell idevices more than othr companies) iDevices down the throat of Customers. This is how Apple will get benifitted.

No matter what, they are only concerned with Year on Year Increase in Profits, that's it nothing matters to them whatsoever.

posted on 06 Jan 2016, 00:36 5

7. TyrionLannister (unregistered)


There is a similar option on most android phones. I remember my S4 having it. Let me tell you my take on it.

Firstly, you need to have your mobile data on. And even an average brained person will switch off mobile data when he gets in the WiFi range.

Secondly, if a phone will switch from a WiFi to an LTE connection, the WiFi icon on notification bar goes off and the LTE/4G signal appears. So you know that your cellular data is getting consumed.

So, to use that much of mobile data and not even knowing, you need to be absolutely stupid and careless. Apple has nothing to do with it. Many android phones have it automatically enabled and no one is complaining( it's called smart switch in Samsung phones, similar names in others).

The only takeaway I can take from this news is that Apple has a lot of dumb users.

posted on 06 Jan 2016, 00:56 7

11. MrElectrifyer (Posts: 2614; Member since: 21 Oct 2014)


Firstly, nope, the average brained person didn't have to worry about this prior to iOS 9, it automatically switched. They're used to that...

Secondly, again the average brained person are used to not worrying about that prior to iOS 9.

I don't recall seeing it on my friend's S6 Edge, I searched settings and quick toggles for "Smart" and saw Smart Stay, Smart Pause, etc, but no Smart Swtich...you sure it still exists?

posted on 06 Jan 2016, 01:20 2

14. TyrionLannister (unregistered)


No ,it doesn't exist now. You will have to search in a galaxy phone of 2014 or before. I have no idea why samsung has removed it. Or does it happen automatically? I will have to test that. Or maybe it was called something else. It was in settings>WiFi.

https://videotron.tmtx.ca/en/topic/samsung_galaxys5/using_smart_network_switch.html

You are promoting dumbness. It's a useful feature and it should be enabled by default. A person and his carrier is responsible for managing his data, not apple.

posted on 06 Jan 2016, 01:34

18. AlikMalix (Posts: 5442; Member since: 16 Jul 2014)


I do love the wifi assist and have it turned on at all times. So does my wife

posted on 06 Jan 2016, 02:06 7

21. joey_sfb (Posts: 5551; Member since: 29 Mar 2012)


Samsung's Download Booster is disable by default. I think Apple is insane to turn on the feature by default.

Unless Apple gets a kick back from telco.

posted on 06 Jan 2016, 03:21

35. AlikMalix (Posts: 5442; Member since: 16 Jul 2014)


Samsung download booster was BLOCKED by default..(by carriers)... you couldnt use it even if you wanted to...

posted on 06 Jan 2016, 08:22

65. NoToFanboys (Posts: 1329; Member since: 03 Oct 2015)


I don't what has happened to you alik, you sound more and more like an Apple fanboy as time passes.
The point here is, Apple was wrong by enabling it by default, why bring android flaws here and defend Apple so heavily? smh

posted on 06 Jan 2016, 02:22 1

24. adrianzka (Posts: 59; Member since: 25 Apr 2013)


It actually still exists in the wifi settings on my android 5.1.1 running note5, the name is indeed smart network switch and can be set after opening the drop down menu on the wifi settings. It's turned off by default though. I actually forgot about it until now, so thanks for the reminder.

posted on 06 Jan 2016, 02:42

29. TyrionLannister (unregistered)


It isn't present on my S6. But since it's in note 5, S6 will get it with marshmallow.

posted on 06 Jan 2016, 02:38

27. MrElectrifyer (Posts: 2614; Member since: 21 Oct 2014)


It's a useful feature, but iOS should at least have warned users about it being enabled and what it does upfront and unambiguously. Especially when it's going to require more cautiousness than previous OS and potentially incurring big unwanted charges. Better yet, iOS should long have implemented the ancient feature of data cap manager and informed users of it before this data hungry feature being available. Or simply keep it disabled by default.

You are promoting intransparency and greed. Next thing you know apple would add another bill incurring feature behind the user's back and it's déjà vu all over again.

posted on 06 Jan 2016, 02:43

31. TyrionLannister (unregistered)


That I agree with. It should be tuned off by default and give a warning when you turn it on. (BTW Samsung does it)

posted on 06 Jan 2016, 03:23

36. AlikMalix (Posts: 5442; Member since: 16 Jul 2014)


You can easily enable data cap warnings simply by installing an app to track it (if you wish), AT&T has and app, I'm sure verizon too... It's just that iOS doesnt add bloat like that - and lets you, the user, to choose what 3rd party apps you want...

posted on 06 Jan 2016, 04:18

42. MrElectrifyer (Posts: 2614; Member since: 21 Oct 2014)


You think meh warnings alone would prevent data overage when watching a video? Data warnings is even more ancient and should be built in by now. Warnings is one part, actually automatically disabling data to prevent overage is what should have long been implemented.

Not sure how you call such money saving feature bloatware yet can rationally call this money-drainer useful...besides sucking hard on apple's d!ck.

posted on 06 Jan 2016, 05:31 3

48. Hexa-core (banned) (Posts: 2131; Member since: 11 Aug 2015)


Apple is at fault here for turning WI-FI assist ON by default. Samsung's own is OFF by default and comes with a WARNING when you turn it on.

@TyrionLannister: You said in post #7: "So, to use that much of mobile data and not even knowing, you need to be absolutely stupid and careless".

So, what if that teenager was constantly streaming videos on the web for several hours? WI-FI assist will switch back and forth in the background without him knowing it!

Then you say "Apple has nothing to do with it"?
Come on, do you even hear yourself?

SMH

posted on 06 Jan 2016, 03:09

33. barcas (Posts: 48; Member since: 01 Sep 2014)


On my S6 Edge its is there, if you go into wifi settings & click more you find Smart Network Switch in the list. When you select it you get a pop up advising how it works & the on/off buttons........it is OFF by default.
I havent used it so cant comment on what the icons do at the time.

posted on 06 Jan 2016, 03:44

40. TyrionLannister (unregistered)


It's not on my s6. I have a G920I variant.

Here's the screenshot to prove it:

https://onedrive.live.com/redir?resid=CF0B904193D6B141!7029&authkey=!AH-876OixCUHz9c&v=3&ithint=photo%2cpng

posted on 06 Jan 2016, 10:51

86. MrElectrifyer (Posts: 2614; Member since: 21 Oct 2014)


Possibly it's dependent on if the carrier supports it? But not sure why that'll be the case...all iPhones support WiFi Assist.

posted on 06 Jan 2016, 11:14 1

87. TyrionLannister (unregistered)


Samsung had this weird habit with the S6 that the settings menu depended on the model. So a G920I(for TDD-LTE) didn't have the same settings menu as a G920F(EU LTE bands) or a US variant. They all have different modems too. Only very few features like this vary

They have fixed that with note 5 though and S6 will also get uniform settings with marshmallow, which shouldn't take long.

posted on 06 Jan 2016, 09:34 1

72. k4ever (Posts: 156; Member since: 08 Oct 2014)


Someone else beat me to this a few post down but I will reiterate that it is called "Download Booster" and it is disabled by default.

Apple should not have turned this on by default. Like you mentioned in your previous post, Apple has a lot of dumb users. That's alright as long as they keep paying Apple. Apple's phones are made for dumb users. We all know this, and I know I am not the only one who has recommended an iPhone to my technology-challenged family members. However, I don't like to see people get ripped off. This needs to be disabled in the next update to iOS (they release one about once a month to fix the stupid bugs from the last release). All of these folks need to get refunds from Apple, not the carriers, because we all know that the carriers aren't allowed to touch iOS.

posted on 06 Jan 2016, 09:50

76. TyrionLannister (unregistered)


It's not called download booster. Download booster is different from smart network switch.

posted on 06 Jan 2016, 02:07 2

22. simarguram (Posts: 2; Member since: 06 Jan 2016)


firstly, most of the people dont switch off there mobile data when they connect it to wifi.

secondly, suppose if u initiated apps update while you where connected to wifi and put your phone aside and went to sleep. it will automatically switch to mobile data while the phone's screen is off and all the apps will update through mobile data because downloading was in process and it just shifted the connection. and you ll not know anything untill u pick your phone after sometime.
and forget about the average brained person, not even the smartest person will know that.

posted on 06 Jan 2016, 02:41

28. TyrionLannister (unregistered)


Auto-update is by default on only for WiFi. So if it switches to mobile data, it will pause.

posted on 06 Jan 2016, 06:51

54. simarguram (Posts: 2; Member since: 06 Jan 2016)


if downloading started on wifi and after that phone switches to mobile data, download will not pause.

posted on 06 Jan 2016, 07:57

60. Hexa-core (banned) (Posts: 2131; Member since: 11 Aug 2015)


Especially when downloading gigabytes of movies, it'll drain data roughly.
The same applies to video streaming.

posted on 06 Jan 2016, 03:26

37. AlikMalix (Posts: 5442; Member since: 16 Jul 2014)


You can also set which apps are allowed to use cellular... (App permissions must be a new thing for you guys). I dont allow updates unless I'm connected to wifi to avoid interruptions. Every single thing the app does can be modified and controlled on iOS... you guys are acting like there's no settings AT ALL on iOS....

posted on 06 Jan 2016, 06:20 1

51. iampun33t (Posts: 69; Member since: 17 Apr 2013)


"App permissions must be a new thing for you guys". This, sir, simply made my day!! I really needed a good laugh and this did it..!!

"Every single thing the app does can be modified and controlled on iOS". Made me laugh even harder..!!!

1. You cannot control every single thing an app does. Not even in Androi, let alone on iOS. Even if it does let you control majority of things, all settings for an app in Android are in a single place while in iOS its all over.

2. If the updates have already started downloading and you move from Wifi to Mobile Data, they will keep downloading. I might be wrong here as I am not sure, but the setting do not allow the update process to start unless on wifi but once the process has started, it will not pause if you switch to Mobile Data. Unless you turn off both.

Smart Data Switching between Wifi and 3G/4G has been there for a long time in both Android and iOS. Problem is, while by Default it is off in Android, it is on in iOS. To turn it on you have to know about the damn thing in the first place. Then you would need to know where the damn setting to turn it on/off is located and then you could turn it off. So yes IMO Apple is at fault here in making the feature opt-out and not opt-in.

PS. Both Apple and Anroid OEMs have partnerships with Network Operators and it is too stupid to think that there can be no arrangement between them, in this regard. I am saying there CAN BE not THERE IS.

posted on 06 Jan 2016, 08:07

63. Hexa-core (banned) (Posts: 2131; Member since: 11 Aug 2015)


All facts well stated!
Hope iPhans understand it: WI-FI assist should be OFF by default!

posted on 06 Jan 2016, 08:37 2

67. ShaikhJGI (Posts: 165; Member since: 10 Jan 2014)


Hi Tyrion,
I have been a big admirer of your unbiased responses & knowledge but here you completely missed it this time.

I am using a S6 Edge Plus & whenever the connection switches from Wifi to 4G, even though I am watching YouTube, Netflix or whatever online movies, I will get a popup in center of the screen saying "Connected to mobile data" & it also shows the same when it switches back to WiFi network "Connected to "your WiFi name" so that I can increase the quality of the video while in WiFi & decrease it when it switches to 4G.

So this is not available in iDevices which plays a major part.
If I am watching a movie, it will automatically switch to 4G & still I will continue watching in same fps & quality thinking that I am still in Wifi (As in iDevices notification bar also wont showup when we are watching a video, it will be hidden, which will kick my A$$ when I receive my bill.

posted on 06 Jan 2016, 08:42

68. TyrionLannister (unregistered)


Oh. I forgot that the notification bar is invisible while watching video. Yeah, that can cause a lot of trouble.

posted on 06 Jan 2016, 10:11

80. TechieXP1969 (Posts: 9532; Member since: 25 Sep 2013)


No it is not the same. The problem is you guys are too stupid to understand the difference.

Yes my phone switches from 4G to WiFi if I come into range of a wifi that I have used before.

This is NOT WHAT WIFI ASSIST does. Here is an example. If you are at home and you were download some large files, it is typical that many times large file downloads make WiFi unstable, because of this they usually slow down. WiFi Assist detects this issue and will simple switch you to a more stable connection which is your 4G. THAT IS A PROBLEM.

Being unstable doesn't mean it isn't working. Its only unstable. Your device switching from 4G to WiFi because the the wifi signal is no longer present is not equally the same. Its not an instability issues, its the signal is no more available issue.

What should happen is simple and this is what you fools don't get. if your wifi becomes unstable, a message should popup saying, "YOUR WIFI SIGNAL IS UNSTABLE, SWITCHING TO ANOTHER CONNECT e.g. 3G, Carrier signal could bring better results". But it should not disconnect you especially if you are downloading a huge file. That is the worse time.

Even though my device does switch, if I want to downlaod a huge file my device is locked to only using WiFi for files above a certain size limit. In my case my phone is set to download files of 10MB or larger only on wifi. If I am on 4G and i go to the PlayStore or any page and try to download anythign bigger I get a popup warning me that I am about do download a large file on 4G and that I should switch to wifi or it asks if I want to turn on wifi. If i say yes i want too, it automatically takes me to my wifi settings and I can enable wifi.

THE IPHONE DOES NOT DO THIS>>>EVER! GET THAT THROUGH YOUR FANBOI THICK SKULL.

THEY DONT WORK THE SAME. WHAT YOU DESCRIBE FOR ANDROID IS NOT THE SAME. THE FACT YOU CAN'T SEE THIS IS A PROBLEM. TURN OFF YOUR BLINDERS. OR MAYBE YOU CAN'T BECAUSE APPLE HAS ASSIMILATED YOU.

posted on 06 Jan 2016, 00:42

8. phonehome (Posts: 534; Member since: 19 Dec 2014)


By law, there should be a price cap on domestic data overage, and then cut off once that cap is reached.

posted on 06 Jan 2016, 00:53

10. DoggyDangerous (Posts: 813; Member since: 28 Aug 2015)


in my country data connection get terminated once you consume your data. You have to manually enable per mb data by sending an sms to them. Once enabled then it will give you a huge bill if left unchecked

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