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Virgin Mobile's Broadband2Go "unlimited" data plan will see throttled speeds

Posted: , by John V.

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Virgin Mobile's Broadband2Go
Alas, we're slowly but surely witnessing a common trend amongst wireless provides as our vociferous appetite for data consumption continues to grow – thus clogging networks and forcing carriers to implement strict new rules. In the prepaid market, Virgin Mobile has been a prominent figure since they've continued to offer “unlimited” data usage on their Broadband2Go plans; much like parent company Sprint offers.

However, the walls are crumbling for those customer who are used to the all-you-can eat service they've been offering since the carrier will be enforcing a new 5GB cap. Granted that customers will still be able to transfer as much data as their hearts desire, their speed will be throttled down once they pass the mark of 5GB – meaning, slower speeds will be enforced at that point.

Virgin Mobile's Corinne Nosal said, “Customers who use BB2Go for typical email, internet surfing and reasonable downloading will likely not be impacted/notice any difference.” Still, it'll deeply affect those who are more accustomed to giving the network its share of workouts in the form of watching lengthy videos on YouTube or playing a streaming movie from Netflix.

Well, customers better enjoy the last days of untouched data speeds since the new changes are going to start on February 15th.

source: PCMag

7 Comments
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posted on 12 Jan 2011, 22:04

1. Dinglenugget (unregistered)


Well to be honest my broadband2go was never very good to begin with, so this just nails the lid on the coffin. I'm glad I kept the receipt for my Mifi -- the only way to punish these companies for dishonest tactics is with your wallet.

posted on 13 Jan 2011, 10:28

2. Nino2u (unregistered)


I'll be doing the same. The connection was never the greatest, but this make me just want to go ahead and switch to comcast. $20 extra but at least i'll get decent speeds the WHOLE day, not just at midnight!

posted on 24 Jan 2011, 14:43

3. I am miffed at Virgin (unregistered)


HERE IS THE Updated TERMS SEGMENT RELATING TO
the CHANGES to the BROADBAND2GO PLANS.
effective 2/15/11

LOOKS like they are Trying to make the $40.00 plan
(unlimited or even THROTTLED) disappear altogether
in time.


terms presented in 2 posts

post1
Broadband2Go Plans
You may purchase a Broadband2Go data plan necessary to access the Internet from your laptop personal computer in the following data allocations ("Broadband2Go Plans"):
$10.00 for 100 megabytes ("MB")
$20.00 for 1 gigabyte ("GB") - only available on devices purchased through Walmart
When you purchase the $10.00 Broadband2Go Plan, your data usage will be deducted from the available data allocation. Unused data expire 10 days from the date the Broadband2Go Plan was activated on your account. If you use your allocation of data before the end of the data expiration date, you must purchase an additional Broadband2Go Plan to use the Broadband2Go service.
When you purchase the $20.00 Broadband2Go Plan, your data usage will be deducted from the available data allocation. Unused data expire one month from the date the Broadband2Go Plan was activated on your account. If you use your allocation of data before the end of the data expiration date, you must purchase an additional Broadband2Go Plan to use the Broadband2Go service.
$40 Broadband2Go Plan Expiring on February 15, 2011
Until February 14, 2011, you may purchase or switch to the $40 Broadband2Go plan described below. If as of February 15, 2011 the last plan you purchased was the $40 Broadband2Go plan, you may continue to purchase the $40 Broadband2Go plan until further notice or until you switch to one of the other Broadband2Go plans. Once you switch to another Broadband2Go plan, you will not be able to switch back to the $40 Broadband2Go plan. If as of February 15, 2011 the last plan you purchased was a plan other than $40 Broadband2Go plan, you will not be able to purchase or switch to the
$40 Broadband2Go plan.

( continued in next post)

posted on 24 Jan 2011, 14:56

4. really Miffed at Virgin (unregistered)


post 2 ( here is continuation of NEW terms Broadband2go )
effective 2/15/11

post 2-

$40.00 per month for unlimited mobile Internet (but not unlimited downloaded content)
With the $40.00 Broadband2Go Plan, your monthly charge is due on the monthly payment date of your $40.00 Broadband2Go Plan. Your monthly payment date is based on the day of the month that you activate your $40.00 Broadband2Go Plan, switch from another Broadband2Go Plan to the $40.00 Broadband2Go Plan, or restart the $40.00 Broadband2Go Plan. If you do not pay your monthly charge on your payment date, you will no longer have access to the Broadband2Go service, regardless of the balance in your account. When you next pay your monthly charge, you will receive the data allocation associated with that monthly plan. If you fail to pay your monthly charge when due, your payment date will be reset based on the day you successfully pay your monthly charge. Virgin Mobile reserves the right, without notice, to temporarily limit throughput speeds when monthly data usage on the $40 Broadband2Go Plan exceeds 5GB. Customers will continue to have access to Broadband2Go service but maximum speeds may be limited to 256 kilobits per second or below for the remainder of the monthly plan cycle. During this time, customers may experience slower page loads, file downloads and degraded streaming media. Throughput speeds will be restored when a new Broadband2Go Plan is purchased.
Broadband2Go Account Status
You may purchase a Broadband2Go Plan using your registered payment method or by using a Top-Up card. Your Broadband2Go account will remain active for one year from your last Broadband2Go Plan purchase. If you do not purchase a Broadband2Go Plan within one year of your last Broadband2Go Plan purchase, your Broadband2Go account will expire, we will deactivate your Broadband2Go service, you will lose any unused data, and we will assess you a termination charge equal to the balance in your account, which is not refundable even if you reactivate your account. If your Broadband2Go service is deactivated, you must follow the activation process again to obtain Broadband2Go service. You may visit our website (www.virginmobileusa.com) or contact Customer Care at 1-877-877-8443 to reactivate your account. Virgin Mobile phone and Broadband2Go accounts are maintained separately, and you may not transfer the balance between your Virgin Mobile phone account and your Broadband2Go account.

EFFECTIVE 2/15/11
(end)

posted on 25 Jan 2011, 15:00

5. WHAT NEXT Virgin (unregistered)


So, if one loses or can not buy $ 40.00 5GB plan (before or after Feb 14, 2011)
what are the choices of service, --especially if the device ( modem) was not bought at Walmart -- allowing purchase of 1GB for $20.00?
Is it ONLY $10.00 100MB 10 day plan? For a device (modem) purchased anywhere else?

Sprint/ virgin has a good wide reaching network,
For a company trying to find a real way to compete against verizon, AT&T, and T mobile; THEY have really screwed up!!!!!

Virgin Had a (GREAT) Game changing Service, Now just a pile of Crap.

posted on 02 Feb 2011, 17:54

6. no1b4me (unregistered)


it was a nice all you can eat for 40.00 while it lasted....i think i'll go back to TWC.....and just use the 20.00 plan while on vacation's about 3 times a year...this will work ok for me.
so far i used 14432.0 MB....how many GB will that be?

posted on 16 Feb 2013, 21:59

7. jakes2 (Posts: 1; Member since: 16 Feb 2013)


Greed....Mr. Branson needs the money....it is time to sell the stick and not use any of it. Got along without cell phones and computers for many years. Closing your wallet to the companies sends a message and mine is closed to broadband2go......Virgin and Greed go hand in hand.....

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