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Video: On-the-street reactions to Windows 8

Posted: , by Maxwell R.

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Video: On-the-street reactions to Windows 8
Microsoft’s 32GB Slate tablet looks like it may have already sold out in pre-orders and at the end of the month, Microsoft will be formally unveiling its next operating system, Windows 8. The next business day after that announcement, out patience will be rewarded and see Windows Phone 8 make its formal debut on October 29th.

When it comes to mobile devices, or any device for that matter, ease of use is important. When Microsoft threw out the whole enchilada that was Windows Mobile 6.x and introduced Windows Phone 7, it goes without saying that the user experience was a wholesale departure from any other mobile OS on the market.  It was fresh and unique.  It was also...fresh and unique. 

You may appreciate the double-edged sword or sorts that circumstance creates.  It is good and unique because it is somewhat refreshing to have a user interface that is more than icons on a grid or multiple screens of widgets. The “modern” (metro) UI is distinctive. Taking initial lack of certain features aside for a moment, the distinctiveness of Windows Phone 7 was also a challenge. The experience wholly removed many people from their comfort zone of what they were accustomed too: grids of icons.

Microsoft is taking the “modern” UI to the next level, encompassing the whole experience, smartphone, PC and tablet. The OS is optimized for touch, as is the forthcoming Office 2013 which is going to be available early next year, and we, the masses, will see Windows 8 in all its glory in mere days. As much as we have experienced with Windows Phone 7 and anticipate for Windows Phone 8, are we ready for Windows 8 on our tablets to deliver the same type of experience?

Chris Pirillo, a self-described geek took it upon himself to show off Windows 8 first to his dad a number of weeks ago. In that video we get to see him suffer for about 4 minutes trying to get back to the start page (with all the live tiles). His endeavor is ultimately a failure. Equally interesting however, is the reactions of those interviewed on the street.

Take a look at the street reactions, then check out the original torture Pirillo put his dad through. Are you concerned about your experience with Windows 8 if you pre-ordered Surface tablet? Or do you think it is merely a familiarity issue where once the new nuances are figured out, the experience will be second nature?  By extension, if you have been waiting to adopt Windows Phone 8, does this have any influence on your consideration? 

sources: Hot Hardware via BGR




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posted on 17 Oct 2012, 23:41 12

1. Reverence (Posts: 224; Member since: 16 Jul 2012)


things are almost the same and nothings confusing!!
you are just a bunch stupid people who dont know anything!

posted on 17 Oct 2012, 23:45 4

2. jeff1434325 (Posts: 97; Member since: 07 Aug 2012)


mwahahahaha,..you nailed it!

posted on 17 Oct 2012, 23:54 7

3. B3BLW29 (Posts: 238; Member since: 02 Mar 2012)


Ignorance is bliss.. apparently for boat loads of ppl

posted on 18 Oct 2012, 02:42

24. andro. (Posts: 1999; Member since: 16 Sep 2011)


Agreed,we've had very little injuries about windows 8 phones,we almost hope we don't end up carrying any as windows 7 is very unpopular,we still have a lot of unsold stock and this 'modern ui' is almost the exact same in windows 7 and 8 and its appearance is a major turn off for most customers. Most in fact would not consider it modern,its considered ugly and extremely dated square grid menu commmodore 64 style era graphics

posted on 18 Oct 2012, 16:49 2

42. MichaelHeller (Posts: 2705; Member since: 26 May 2011)


My problem with this is that no one is going to randomly be dropped into Windows 8. If you buy a new computer, or upgrade, there will be a tutorial covering how things work when you first boot your machine. It's not that big a deal.

posted on 18 Oct 2012, 17:35

43. Reverence (Posts: 224; Member since: 16 Jul 2012)


windows is bit different, but the keyboards are same!!
couldn't they simply hit the start key and go to control panel and check with help.....such people might find ios also difficult to use!

posted on 18 Oct 2012, 00:02 3

4. Jelly_Bean (Posts: 109; Member since: 11 Sep 2012)


After looking at their reactions and views ---> Yes definitely from another planet :p

posted on 18 Oct 2012, 00:02 7

5. RaKithAPeiRiZ (Posts: 1488; Member since: 29 Dec 2011)


y u no ask science geeks or tech fans instead

posted on 18 Oct 2012, 00:26 5

9. Mittal (Posts: 493; Member since: 14 Dec 2011)


bcoz they no give MS billions of dollars

posted on 18 Oct 2012, 01:44 2

18. Lawliet (Posts: 160; Member since: 02 Jul 2012)


Because computers are made for people in general

posted on 18 Oct 2012, 07:25 2

30. Aeires (unregistered)


+1. Not everyone that uses computers are tech heads like us. People on here commenting like the users in the video were stupid need to wake up and see that.

posted on 18 Oct 2012, 00:10 2

6. kg4icg (Posts: 77; Member since: 18 May 2008)


Has anyone notice that he took the desktop and hid it?

posted on 18 Oct 2012, 00:17 4

7. GALAXY-STORM (Posts: 328; Member since: 13 Oct 2012)


Haha....."Why is it so Complicated" to shutdown, they should put the power key where people can see it. WHO PUTS A POWER KEY IN SETTINGS MENU.

posted on 18 Oct 2012, 00:17

8. pookiewood (Posts: 631; Member since: 05 Mar 2012)


I want to know how many were shown the intro video after putting your settings in.

posted on 18 Oct 2012, 00:50 2

11. edxlucero (Posts: 2; Member since: 18 Oct 2012)


youd don't need to shutdown windows 8. just like smartphone press the power button to put this on standby or in windows 8 - sleep mode.

posted on 18 Oct 2012, 00:53 5

12. Wissenschaft (Posts: 10; Member since: 15 Oct 2012)


The LIVE tiles make for a live, connected experience. thats what will matter once you practice a bit with win8. Its way beyond IOSs and Androids' dead icons
Lets face the revolution that win8 really is. I am using it for some days now, and its lovely. I just use the power button for my routine shut down. They will have a power live tile soon. WOW. Its marvellous, the way MS beat them all this time

posted on 18 Oct 2012, 01:33 4

15. chronopc (Posts: 96; Member since: 18 Oct 2012)


You don't know Android very well if you think it's all dead icons. Widgets are live and they provide way better information than any of Windows 8's flipping boxes do. This is okay for a phone, but anyone who has to use it on their work computer is going to turn it off and go back to the Window's 7 interface.

posted on 18 Oct 2012, 08:26 2

31. -box- (Posts: 3991; Member since: 04 Jan 2012)


Widgets =/= icons. Icons are static, widgets are active. Yes, LiveTiles are essentially widgets, but are natively more informative at a glance than widgets, though with the right programming on either they can be equivalent. Speaking as both an Android and Windows Phone owner, btw

posted on 19 Oct 2012, 01:22

45. Lboogey6 (Posts: 281; Member since: 31 Jan 2012)


just because you have a car doesnt mean you know how to drive it live tiles and widgets are not the same don't tell me a flipping box is the same as an actual widget that gives you a status update right on my screen or a play list ready to go or an email list yall are killing me with trying to give windows this similarity

posted on 18 Oct 2012, 01:36 5

17. p0rkguy (Posts: 685; Member since: 23 Nov 2010)


Live tiles are just Android's widgets. Sorry.

posted on 25 Oct 2012, 09:56

48. Lboogey6 (Posts: 281; Member since: 31 Jan 2012)


Look we get you hate Android and love win-dozzze but don't try and compare boring functionality to actual working features I know I'll get a thumbs down because losers generally thumb and don't speak

posted on 18 Oct 2012, 02:05 1

20. soshi (Posts: 154; Member since: 08 Mar 2012)


Android widget can do more, some can change functionality based on time and condition. One that may android behind is app support like office format and scientific app that my college often use

posted on 18 Oct 2012, 01:27 1

14. samystic (Posts: 230; Member since: 25 Mar 2012)


it is merely a familiarity issue where once the new nuances are figured out, the experience will be second nature - i second that

samystic

posted on 18 Oct 2012, 01:35

16. p0rkguy (Posts: 685; Member since: 23 Nov 2010)


So this is what dumbasses of the computer world know...
None of them even try the keyboard? They just used the mouse to navigate?

Didn't read tutorial or anything and installed 8 Enterprise RTM version a few months ago. I used it for a month and went back to 7 due to driver issues but it was not complicated it all...

posted on 18 Oct 2012, 01:48 1

19. speckledapple (Posts: 892; Member since: 29 Sep 2011)


I think just as touch interfaces have become much more mainstream on mobile devices, everything has a learning experience. If we spent our days stuck with just things like the keyboard and mouse we would never progress. Basically, some things have a learning curve; some more than others but its the learning that benefits and introduces a new way of interacting with our devices. The author was right in saying that its fresh and unique and with that comes a new world for everyday users.

To be fair though, if everyone one the street was proficient with devices as most of us here are, there would be no genuis bar, no customer service, and certainly no call centers ringing off the hook everyday.

posted on 18 Oct 2012, 02:06 1

21. Droid_X_Doug (Posts: 5993; Member since: 22 Dec 2010)


PC manufacturers have been non-committal about PC sales this holiday shopping season. This may explain some of the hesitance.

posted on 18 Oct 2012, 02:30 2

22. ilia1986 (unregistered)


The problem with Win8 UI - as is the problem with ANY bad UI is simple - it relies too much on objects which the user doesn't see. It may be intuitive to slide a finger to flip from one screen to another - or to rotate a virtual dial (iOS clock for example) - but that's about it. Other gesture-based actions need to be shown first - otherwise the user won't know that they even exist. Madly swiping fingers or (even worse) mouse pointers around the screen to trigger... something is absurd - but that's precisely what people will do when they will first encounter Win8.

People are used to interacting with objects ON SCREEN. That means that if there's a button - and people know that it's a button - and it's obvious what this button does - people will click it when appropriate. If this button is hidden - and doesn't show itself when appropriate - people won't click it simply because they won't know it's there.

This is one of the many reasons people find iOS to be more intuitive to use - almost every element they interact with is ON SCREEN - and not hidden away in a gesture of some kind.

Why do people are so used to interacting only with ON SCREEN elements? Simple - people became spoiled due to Windows 95\Mac OS systems which had everything on screen - and became further spoiled by iOS which reduced the number of elements present on screen at any given time.

Thus when people nowadays encounter an OS which is slightly more complex than what they're used to - they become confused.

posted on 18 Oct 2012, 07:24 3

29. Aeires (unregistered)


Well said except I wouldn't say people were spoiled previously. What they did have was a natural progression to the UI, until now.

I'm willing to bet MS made huge changes to the UI because the previously released Win7 tablets didn't sell. Instead of placing blame where it belonged, the price of $1000 each, they probably concluded they needed to 'mobilize' the UI to make it more friendly for tablet consumption. So now there is no natural progression, only a totally radical shift to tiles, which none of the previous Windows UIs had as a main focus point. Epic fail by the design team.

posted on 18 Oct 2012, 13:16

40. ilia1986 (unregistered)


I agree. The goal is to make the transition to using OFF-SCREEN elements - a standard. Gestures, hidden menus, etc - to ensure minimal screen real estate waste.

OR

Design on-screen elements to be smarter, and more dynamic.

posted on 18 Oct 2012, 12:46

39. downphoenix (Posts: 3165; Member since: 19 Jun 2010)


Im sure during the setup process there will be a tutorial. But really, its EASY to use. I just installed it on my HTPC and am enjoying it. Position in bottom left for start menu, bottom right for Metro options (and another way to go to start menu), top left to switch apps (basically Metro task bar). Im sure the windows key on the keyboard will also initiate launching Metro, and the Desktop icon stands out from the rest since it shows you a small preview of it on that tile, whereas all the others are their various single colors.

As far as the aestetics, I think it IS ugly, but its functionality is nice and it provided a BIG improvement in performance over this box's previous OS, Windows Vista. It even boots up faster with this old box in 8 than my new box does in 7. I've committed to it with the old box due to the performance improvement and its HTPC friendly UI (have it hooked up to my TV) but Im waiting to see how app compatibility and all that stuff is before I get it for my new machine. BTW if you bought a PC on/after June 2nd of this year, you'll be able to upgrade for $15. Otherwise, Amazon has a great preorder deal for 69.99 + $30 amazon credit on your next purchase.

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