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Verizon's response to FCC unsatisfactory and troubling, says Commissioner

Posted: , by Alan F.

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Verizon's response to FCC unsatisfactory and troubling, says Commissioner
Mignon Clyburn is one of the 5 FCC Commissioners which means that anything she says regarding Verizon's written reply to the FCC for its $350 ETF and the $1.99 Mobile Web charges carries a bit of weight to it. And she is not happy, saying that Big Red's comments were, "unsatisfactory amd in some cases troubling." Not only does the Commissioner note that a triple digit ETF doesn't serve the public interest, she is "alarmed" that customers are being charged $1.99 for just merely heading to the Mobile Web home page without having a data plan. Verizon's response that such customers were not charged unless they jumped from the home page to another site, suggesting use of the Mobile Web, was met with,oh, let's call it a moderate degree of skepticism as the Commissioner writes, "press reports and consumer complaints strongly suggest otherwise. I look forward to exploring this issue in greater depth with my colleagues in the New Year." Want to read the Commissioners letter? Check out the source link.and take notes on how to write a letter that will get results.

source: FCC via Engadget

Verizon's response to FCC unsatisfactory and troubling, says Commissioner

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posted on 20 Oct 2010, 01:44

1. blackirish24 (Posts: 15; Member since: 24 Dec 2008)


I think it's interesting how the government is stepping into every aspect of our lives and telling people now what they can and can't charge for their services and / or products. What's next ? Hey McDonalds!!!! You took some items off the dollar menu and now charge a $1.30 for the same item. Gonna have to shut you down as a result....And how come Gas companies still haven't been thoroughly investigated for the extreme gas prices and unbelieveable profits as a result?

posted on 24 Dec 2009, 06:53

2. hawk62 (Posts: 320; Member since: 21 Nov 2009)


This is what their job is. I bet my plan has more than one of those bs charges on it.

posted on 24 Dec 2009, 07:23

4. Mateo8326 (Posts: 472; Member since: 15 Jul 2009)


I guess you don't understand the concept of People who have power(kings,Governers,Presidents,Government, etcs.)determine what is right and wrong and what is fair and unfair in the world

posted on 24 Dec 2009, 08:21

7. remixfa (Posts: 14255; Member since: 19 Dec 2008)


because blackirish, the gas companies didnt make extreme profits. you need to quit listening to democrats. simple lesson. gas is relative to the price per barrel. its not just "hey lets raise the gas prices for fun!!" Also a gas company makes about 8 cents per gallon while the government makes about 30 cents per gallon between state and federal taxes. So.. who makes the "extreme profits" off gas? the gas company pays billions in taxes, payroll, drilling, research ect.. the goverment just takes money off the top. Ugh, i hate stupid democrats. You have to be on the homepage longer than 10 seconds for it to charge anything. It is what it is. If you dont want the web, tell them t block it... and you never have to worry about it. A little personal responcibility goes a long way... but i guess we are so used to our nanny state mentality to figure that out.

posted on 24 Dec 2009, 09:10

13. Striker13084 (Posts: 128; Member since: 30 Mar 2009)


ok enough about gas prices, it comesdown to if you don't like it go somewhere else but it seems that most people dont mind it because it hasn't slowed the flow of customers from going to verizon stores.

posted on 24 Dec 2009, 13:30

34. Fanboys Suck (Posts: 609; Member since: 12 Dec 2008)


If I tried, I couldn't have said it better. Beautifully spoken remixfa.

posted on 24 Dec 2009, 13:54

36. deschats (Posts: 193; Member since: 09 Jun 2009)


blackirish, your reply makes no sense. the government isnt controlling everything, the fcc is right and verizon shouldnt charge that much just to get out of their contract.

posted on 25 Dec 2009, 01:27

47. SamTime (Posts: 253; Member since: 07 Nov 2009)


You clearly didn't read the fcc's letter. The reason they find it troubling was because how verizon justified raising the ETF. Go back and read the actual letter. It's not very long. It's not about controlling companies, it's about doing what's fair. If u bought a sweater then decided to return it but then found out that it costs twice as much to return it as it did to buy, would that be fair at all? Does that serve the public in any way? Verizon shouldn't offer such large subsidies or BOGO deals if they're concerned about losing money from people who leave they're contract early.

posted on 26 Dec 2009, 09:28

53. dongdou (Posts: 49; Member since: 18 Jan 2009)


The FRP of a droid is 559.99 when you buy it from verizon its 199.99 excluding New every two.and since you cant do math let me break it down for you. Thats 360.00 diff! When your signing a contract your agreeing to that purchased price for two years! if you etf at less then half the diff for the actual price of the phone the company is losing money. So if you go into business selling sweaters or whatever you do, your gonna go down fast giving your money away.

posted on 26 Dec 2009, 09:53

54. nalu808 (Posts: 39; Member since: 14 Jul 2009)


it appears mateo and many other people in this country like you that the us constitution was written exactly so kings, presidents government wouldnt have these kinds of powers...that "WE THE PEOPLE" determine how we want to be governed.. the sad reality is people dont care and want to be taken care of and with that we give up control... ben franklin once said "he who gives up liberty in the persuit of saftey deserves niether liberty nor saftey"

posted on 26 Dec 2009, 09:54

55. nalu808 (Posts: 39; Member since: 14 Jul 2009)


remixfa that is awsome key words are personal responsibility which not many people have.

posted on 26 Dec 2009, 09:58

56. nosense (Posts: 53; Member since: 19 Jul 2009)


Verizon not only makes money from the phone but the monthly plan as wel.l The phone is at 559.99 retail for consumer, but verizon only bought the phone for about 50 each(just an estimate but it is close to what they pay moto per phone) so there is a profit from selling the phone for low prices, regardless. And their main reason for raised etf prices is because of their BOGO deals, but all the people that are only buying 1 pda device and not the BOGO deal has to pay the same raised etf price when they only are buying one. So yes it is ridiculous, so before you go around calling people idiots you need to find out the way comapnies actually make profit. When they sell a phone they put a price way over 50% value of what they paid to receive the phone. And that is not including the profit they make from the monthly bill. Now that aside I know companies do not make a profit until several months into the 2 yr contract but if they are scared of people cancelling then they shouldnt have these BOGO deals and they should not charge an arm and a leg for their plans.

posted on 26 Dec 2009, 10:28

60. dongdou (Posts: 49; Member since: 18 Jan 2009)


Your an idiot too! The fact is the company pays near FRP for a device. Look up the manufacturer mr knows it all. second and secon the Verizon company really only gets about 9.00 per family plan and if they are giving away even a 200.00 phone for free think of how long it takes the company to gain back their money and actually be prophitable on it. So don't come in the conversation if you don't know how it works. IDIOT!

posted on 26 Dec 2009, 10:55

61. nosense (Posts: 53; Member since: 19 Jul 2009)


Your still the the biggest idiot on here. Manufacturers price for the droid is 200.00 which is probably that high because it is a first for them, so u need to shut ya dumb ass up because that is still alot less than the etf. and where the hell do you get that they only get 9 per family maybe thats what a sale associates makes depending where they work but you need to get your facts straight. So back to the point dont call others idiots, when you are the Biggest IDIOT in this conversation.

posted on 26 Dec 2009, 11:06

62. dongdou (Posts: 49; Member since: 18 Jan 2009)


Awwe did I hurt the little babies feelings? I know all this cause I work for them. So when you can actually back up what you have to say you need to stay out of my business. It's idiots like you that make this job so fun. know it alls that know nothing..

posted on 26 Dec 2009, 11:24

63. dongdou (Posts: 49; Member since: 18 Jan 2009)


You really match your name NO SENSE. cause your last reply made no sense. Listen go to motorolla's site if you can get proof the droid is frp 200.00 no contract ill belive you. post the link. But the cost of running a phone on out network is about 16.00 per phone. when you add the price plan and the second line verizon is putting out over four dollars for a secondary line. on a family plan that has 5 lines 700 minutes thats 99.96 minus the cost it takes to kepp those lines active is profit for the company maybe about 20.00 then not to mention other network costs which makes it about 9.00 a customer and then a little more for higher teird customers. So again you make no sense. And I'm sorry but if you don't do your research and find the best phone for what you need, you deserve an etf. Quit crying!

posted on 26 Dec 2009, 12:03

65. nosense (Posts: 53; Member since: 19 Jul 2009)


I would never get verizon because of all the bull shit they do and you say you work for them that why people dont like verizon because of arragant people like you. Crying, what from what I say shows that Im crying I guess you have to be an ass so people think your tough. htto://cell-phones.toptenreviews.com/smartphones/motorola/motorola-droid-review.html

posted on 26 Dec 2009, 12:08

66. tallica05 (Posts: 93; Member since: 26 Dec 2009)


I would have to agree with the dongdou guy. If you own a company your in it to make money and not lose money. He has a solid argument. But its stupid to fight over cause its all a point of view.

posted on 26 Dec 2009, 12:14

67. dongdou (Posts: 49; Member since: 18 Jan 2009)


Were glad your not a customer! Cause dumb people like you whine about crap they dont understand. It's over your head and since it confuses you it makes you upset. Your one of those people that need it spelled out for them before they get the big picture. then when you do get it, you still try and act like your right. There should be a test peple take before they get sell phones. cause it wouldnt make sense to nosense cause he has none. Then he would be denied a phone and not ineligable to complain about them when he can't grasp the concept of a policy.

posted on 26 Dec 2009, 12:16

68. tallica05 (Posts: 93; Member since: 26 Dec 2009)


LOL.

posted on 26 Dec 2009, 12:40

69. nosense (Posts: 53; Member since: 19 Jul 2009)


I understand you dumb fuck, its unfortunate your so ignorant. That is why people are complaing of it and verizon is the only company doing because that dont care about the consumers, amd with idiot like your ass makes it worse. I had verizon, and switched because of how shitty customer service mysterious charges on the bull they couldnt explain so aalways got credited for it. it sad that your arguments back are just insult so you can seem hard, when your nothing but a pussy.

posted on 26 Dec 2009, 12:58

70. dongdou (Posts: 49; Member since: 18 Jan 2009)


Yeah easy to say through email, mr. makes nosense. If we have such bad customer service then explain why we get best customer service in the wireless industry awards? You really just need to read facts before you make accusations that are irrelivant and meaningless to make yourself feel smart. And trying to insult me by being vulger isnt helping you look to smart either. At least I'm able to insult your inteligents all you can come up with is childish name calling that if you met me in person you wouldn't dare say it to my face. Get over yourself you know nothing of the wireless industry so stop commenting on Verizons page cause your gone from this company. I'll have any vz customers back. But idiots like you who leave over us raising an etf i could care less about. Ok champ.

posted on 26 Dec 2009, 14:06

71. nosense (Posts: 53; Member since: 19 Jul 2009)


You need to do your research when the hell has verizon been #1 for customer service type in pd power and associate you see that tmobile is #1. Verizon is always been rated in the low percentile, just this website alone will prove what you just wrong. So why dont you do read the facts before you post. You try to talk big when you dont know that facts your self. You insult no ones intelligence just because you think your write. Really who cares if they raise the etf I would get verizon, You just offened by the comment I made about your post my comment was going towards what you wrote proving you were wrong not that verizon raised the etf. So rethink what you plan to post because clearly you have no sense in understanded my post.

posted on 26 Dec 2009, 14:13

72. dongdou (Posts: 49; Member since: 18 Jan 2009)


OH my goodness your dumb! Did you not read? In the wirelesss industry we lead! Again there you go thinking you know it all then your proved wrong again! I feel bad for your parents. I bet you were an accident they tried to fix but just wrecked your brain function..

posted on 26 Dec 2009, 14:16

73. tallica05 (Posts: 93; Member since: 26 Dec 2009)


Wow thats mean dude. Though I may not agree with your insult twards nosense I do like Verizons customer service. Being a customer and all. But why are ya'll talking about that when this conversation should be about Etf's? And your right Verizon is best CS in cell phones.

posted on 26 Dec 2009, 14:19

74. dongdou (Posts: 49; Member since: 18 Jan 2009)


Thank you! I only am rude to him cause he has nothing to do with this conversation not even being a part of verizon. and since he is wrong 100% of the time.

posted on 26 Dec 2009, 14:21

75. dongdou (Posts: 49; Member since: 18 Jan 2009)


oh and T mobile customer service hasnt done anything since late 07 early 08 since then its been verizon.

posted on 26 Dec 2009, 14:24

76. dongdou (Posts: 49; Member since: 18 Jan 2009)


So what is tallica anyway? like Metallica? if so thats awesome best band in the world..

posted on 26 Dec 2009, 14:27

77. tallica05 (Posts: 93; Member since: 26 Dec 2009)


Yes it is lol. I'm their biggest fan. if they had a Metallica phone i'd buy it with a 350.00 Etf lol.

posted on 26 Dec 2009, 15:16

79. nosense (Posts: 53; Member since: 19 Jul 2009)


http://www.phonearena.com/htmls/JD-Power---Associates-names-T-Mobile-as-the-most-satisfying-wire less-carrier-article-a_6975.html This link show how tmobile is #1 most satidfying company and theier is many more, and I dont care about tmobile I am just using this articel to prove you wrong, and the article is from Sep.t 2009. Please research before you talk, Its sad how you have you head so far up verizon as, you think your right, you are nothing but an immature ass, that cant admit that your wrong and that cant read correctly since you misunderstood my orinal text. I have posted two links showing how incorrect your dumbass is, yet you keep talking, like I said maybe you should reread the first post I wrote, and shut up because you are very ignorant your not stating facts your just saying crap and try to insult me to prove a nonsense point. If you reply back with other dumd comment having nothing to do with my original post then yeah your definitley a dumbass, because you clearly cant read correctly.

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