Verizon's phantom $1.99 fee strikes again?

25. vzw fanman posted on 15 Nov 2009, 10:24 0 0

if you go don't have a data plan and are worried about accidentally going on the internet then go to my verizon and checkmark mobile web block. :-)

26. DonLouie posted on 15 Nov 2009, 10:26 0 0

PapaJay224, for some reason your post come off as skewed. Where the information you've volunteered comes from isn't a great source because it's tainted by the company reps.

28. ggp (unregistered) posted on 15 Nov 2009, 10:53 0 0

Just thinking further about my previous post which indicated this may be a problem for 1% of customers... of those 1%, about 3/4 are taken care of either by educating, or by putting a block on (not even the block that blocks MMS messages, just the regular web block). Of those that I put a block on, I always follow up when the next bill generates just to make sure there's no data charges, and it's always good! So finishing my math... we're truly talking about less than .25% of customers affected. (Sorry didn't think the first post through enough... up till 4:30 am fighting a Vista computer... but that's a post for another forum!)

29. VZ_WIRELESS posted on 15 Nov 2009, 11:18 0 0

I also work for VZW, and like others have said, accidentally pressing the up arrow and loading the VZW web home page DOES NOT, repeat DOES NOT, bill megabyte charges. The system is setup to prevent these inadvertent charges. Like other posters have said, it's ONLY if you navigate or click past the homepage. Maybe in the future, phone arena should verify before posting this b/s repeatedly.

30. elgee02 posted on 15 Nov 2009, 12:03 0 0

What PhoneArena fails to mention is that opening the home page of the mobile web browser DOES NOT CHARGE. VZW changed this over a year ago shortly after they came out with the Nationwide plans. This article = trash.

31. taco50 posted on 15 Nov 2009, 12:39 0 0

Verizon needs to fix this and up the minimum limit before charging for Internet access

34. vzwfann15 posted on 15 Nov 2009, 17:18 0 0

This very same thing has happened to my family on numerous times and when we go to block the service, the same thing occurs the following month. COME ON VERIZON!

35. DonLouie posted on 15 Nov 2009, 19:50 0 0

I'm glad at least one vzw sub has mentioned the charge and the block, some of these refuse the believe $#!+ stinks. If enough people complain it could be an issue, they aren't infallible

41. DonLouie posted on 16 Nov 2009, 09:38 0 0

There are plenty of apologist here, this NY Times article sheds some light on the view http://pogue.blogs. nytimes.com/2009/11/12/verizon-how-much-do-you-charge-now/

44. Cali_E posted on 16 Nov 2009, 13:37 0 0

I've watched cust service credit so many people cause they cant figure out how to change a stupid shortcut. phone arena you guys r haters. this is a terrible artical and it is making me question the integrity and intellegence of your writers. these have been the same settings on the phones since before they started charging by the Mb. its just a convenience key. F**k you phone arena for this article. it really just made me lose so much repect for you guys. so ignorent

51. DonLouie posted on 17 Nov 2009, 06:51 0 0

That article leads one to believe charges apply to phone changes, maybe if left out carriers, the rest is on point. I found another one toohttp://cleveland.com/business/index.ssf/2009/08/verizon.html