Verizon's phantom $1.99 fee strikes again?
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This article contains unofficial information.
via DSLReports.com
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54 Comments
1. bubbasixx posted on 20 Oct 2010, 01:44 0 0
Gee here's a surprise, PhoneArena jumping all over Verizon based on some insider.... Unless this insider's last name is McAdam then you are just spouting busy signals out your charge port. Phone Arena please just post facts. "flip phones are designed to never get around getting charged $1.99" - who are you trying to kid here? If you even think you are remotely smart about even the most basic cell phone you know that you can simply CHANGE THE SHORTCUT!!! Come on. Please pretend to have a clue about what you are writing about. And you could even try to be a little bit objective for a change.
2. cj100570 posted on 14 Nov 2009, 21:30 0 0
Hey, apologist, take a seat! This is an issue and Verizon shouldn't be charging people for inadvertent key presses. And not everyone is tech savy enough to know how to change key bindings. Classice example, my 65 year old grandmother. She uses a basic cellphone and has no idea what the mobile web is but she's been charged for it because she hit the up key. I'm a VZ customer and love my service but right is right and wrong is wrong and VZ is wrong for not resolving this issue. Still being chatged when you have a block on the phone is BS!
5. BrokenImaege posted on 14 Nov 2009, 21:33 0 0
It should be in your reference manual on how to change those so they don't do that. Every shortcut key can be changed to something else. Just look it up :-)
6. bubbasixx posted on 14 Nov 2009, 21:38 0 0
Here are some things for you to think about: If it's a basic cellphone then it probably does not have mobile web. If it does then help your grandmother and change the shortcut. Who says Verizon is not addressing this issue? This insider? Do you really believe this? Nowhere in their article does it say Verizon is charging people who have a block on their account.
8. BrokenImaege posted on 14 Nov 2009, 22:07 0 0
I would like to point out that something like this is coming out just as we as Verizon Wireless is attacking AT&T so I wouldn't put too much weight into this.
17. PapaJay224 posted on 15 Nov 2009, 10:16 0 0
Its a F-N-Sham! from an insider who wants to be babysat! I know for a fact Verizon DOES NOT charge for erronias access and NIETHER do they charge you for access if a block is present. the system filters small events of DATA and IP adresses under certain limitations of time and location of website, if your home page is google, than es accidental access will generate a 1.99 but that accumilated over an entire months time, keeping in mind that GOOGLE is not a cell phones default home page. If a customer accesses accidentally the VZW homepage on the cellphone and doesn't leave that page, they can spend ALL DAY on it and never incurr data charges, because its filterd. Don't believe me, Call Verizon your self and ask, dont believe these biased A-Holes...Point is, has there been a time when Verizon erroniosly charged customers for data, Im sure, but it certainly isnt intentional and its been resolved for A LONG TIME....
40. cansler posted on 16 Nov 2009, 00:12 0 0
Even the most basic phone these days has access to the web if not a dedicated web button. People gotta get their ringtones.
43. remixfa posted on 16 Nov 2009, 13:15 0 0
that is true. when you have datablocks on your phone.. and you have to make sure you have ALL THE DATA BLOCKS because there are different ones, VZW WILL NOT charge you, and if they do accidentally charge you they will take it off your bill. on the flip side, Clark Howard was going off on VZW again this past week. Apparently there is some truth to this article, as he was saying that some call centers are being trained to find ways to NOT put that block on the line and instead try to get the customer to get the data packages. Of course this is just Upselling, so not suprising. Apparently there is a large % that once they do datablocks they never take it off and try out the full phone, so VZW is trying to keep that from happening. Hey, thats VZW. They arent the biggest healthiest company because they give everything away. If people were mad they would leave. come to Tmobile. Service is half the price, its all pretty much no contract now, upgrade when you want, and a lot less junk fees... but most people wont because they fear leaving the best carrier and VZW knows that. you want premium service, you pay premium pricing.
54. thelonman posted on 17 Nov 2009, 19:27 0 0
Actually bubbasixx, Verizon is charging for it regardless of whether it is blocked or not. Are you an idiot? Do you not think that they would do something like this for a potential $300 million a month?
55. thelonman posted on 17 Nov 2009, 19:30 0 0
Do you work for Verizon, bubbasix? Or do you just own Verizon stock? Either way, you can't be much higher than a 70 I.Q. to think that they wouldn't do this to make several hundred million dollars a month. And they do charge even if you have it blocked you idiot.
3. LGVX1993 posted on 14 Nov 2009, 21:31 0 0
Even though I have Verizon, im tired of their foolishness
18. PapaJay224 posted on 15 Nov 2009, 10:18 0 0
And a "-1" one for you Mr. Gullable Post reader...Check the Facts Before Griping!
27. LGVX1993 posted on 15 Nov 2009, 10:33 0 0
I love how you call everyone Mr. Gullible Post reader. I also love when people can't stand to hear others talk negatively about something they like. If Verizon was perfect, there would be no need for any other carrier to exist.
4. BrokenImaege posted on 14 Nov 2009, 21:32 0 0
Just for FYI - The phones can have thier shortcuts changed so that they don't go out to the internet. Every phone has that, so it is not something permanent as the insider seems to insist. It's in the reference manual for every phone on how to change those things. Just go to a store an ask how to change them if you don't fee like reading the manual. :-)
22. vzw fanman posted on 15 Nov 2009, 10:22 0 0
when one of my friends had the voyager it use to open the internet all the time in her purse.
7. hmcougar09 posted on 14 Nov 2009, 21:52 0 0
THIS IS NOT FAIR, I HAVE VERIZON AND I HAVE INTERNET BLOCKED ON MY PHONE. I NEVER HIT THE INTERNET BUTTON BUT WHEN I TURN MY PHONE ON FROM STANDYBY I ALWAYS FIND IT TRYING TO CONNECT TO THE INTERNET. LAME!
21. PapaJay224 posted on 15 Nov 2009, 10:20 0 0
And a "-1" one for you Mr. Gullable Post reader "hmcougar09" ...Check the Facts Before Griping! Dont believe everything on Phonearena
52. CRICKETownz posted on 17 Nov 2009, 11:47 0 0
I wonder how many of these posters are actually people who work or have diff. carriers than Verizon who are leaving these problem posts. To the earlier post's point call Verizon Customer Serv. and ask them how it works, hittin the "up" button doesn't automatically charge you $1.99. It's when you go beyond that initial connection page that charges begin.
