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Verizon will not cancel upgrades that let customers keep unlimited data

0. phoneArena 30 Sep 2013, 21:17 posted on

Over the weekend, we told you about a glitch that was allowing some Verizon customers to upgrade online to a new subsidized phone without having to give up their unlimited data plan; Verizon has been trying to get those still cooking with unlimited data to switch to a capped data plan. As it turns out, Big Red said that a "software issue" was responsible for the problem and said late Sunday that the problem was fixed...

This is a discussion for a news. To read the whole news, click here

posted on 30 Sep 2013, 22:28 1

2. harigrg33 (Posts: 181; Member since: 20 May 2013)

Every carrier shud gve unlimited data plan...

posted on 30 Sep 2013, 23:00

5. Shatter (Posts: 2036; Member since: 29 May 2013)

Sadly they are not dumping much money into increasing bandwidth except tmobile.


posted on 30 Sep 2013, 23:51

9. SnakeDoctor01 (Posts: 3; Member since: 30 Sep 2013)

I'd love go to go to T-Mobile. But their coverage area is so limited.

posted on 01 Oct 2013, 02:03

13. JC557 (Posts: 1267; Member since: 07 Dec 2011)

It's the only reason why it's able to be somewhat more affordable than the others. This was never a secret and it's what got me on-board with them when I started working my first job in high school. Then I got a job that required a lot of travel and needed to be connected almost everywhere I went so I looked at the map and went Verizon since Sprint was still spotty despite having a full colored map. AT&T gave my brother coverage problems so I crossed them off as well.

Besides I have friends who tell me otherwise on the affordability side of things as their bills aren't that much cheaper than mine.

posted on 30 Sep 2013, 22:32

3. eggimage (Posts: 77; Member since: 19 Jan 2012)

i'd be willing to go unsubsidized for a "true" unlimited plan with verizon for sure, if they still allowed any..........

posted on 30 Sep 2013, 23:42 2

7. Whateverman (Posts: 3242; Member since: 17 May 2009)

Classy move VZW. I really expected another royal screwing, but you proved me wrong. Congrats to those lucky customers and let's hope for more glitches.

posted on 01 Oct 2013, 10:55

18. laheelahee (Posts: 213; Member since: 09 Apr 2012)

im totally kicking myself for missing this... argg!!

posted on 30 Sep 2013, 23:52

11. SnakeDoctor01 (Posts: 3; Member since: 30 Sep 2013)

Too bad Verizon that it'll be a cold day in Hades before I give you idiots any money for an upgrade. Glitch that.

posted on 01 Oct 2013, 01:17

12. jphillips63 (Posts: 205; Member since: 04 Jan 2012)

PA if y'all keep ya freaking mouth shut on these sort things then there not be a fix on the glitch and folks can or would still be able to keep there unlimited plans on upgrades. Who are you folks in bed with it sure doesn't sound like us consumers.

posted on 01 Oct 2013, 09:22

16. 14545 (Posts: 1291; Member since: 22 Nov 2011)

Well, the carriers, in a roundabout way, do keep the lights on here. Not to mention, it hit slickdeals, so it was only a matter of time before VZW caught on anyway. Engadget is really the one to blame, they did outright reach out to VZW and ask if "it was a mistake".

posted on 01 Oct 2013, 10:59

19. laheelahee (Posts: 213; Member since: 09 Apr 2012)

Engadget? seriously? wtf...

posted on 01 Oct 2013, 07:56

14. ChafedBanana (Posts: 365; Member since: 20 Sep 2011)

I don't believe for a second that this was a software glitch. I think somebody on the inside is responsible for this. It went on for way too long and you should have seen the screen while creating an order. There was the option to switch to the 2 GB data plan for $30, the 6 GB data plan for $30 and then the keep unlimited data plan for $30.

posted on 01 Oct 2013, 09:23

17. 14545 (Posts: 1291; Member since: 22 Nov 2011)

Yeah, I have a hard time believing that too. I mean if it were a glitch, they would have either cancelled the orders, or take the upgrade site down for a few hours for "maintenance".

posted on 01 Oct 2013, 09:14

15. Sakeem (Posts: 405; Member since: 05 Sep 2012)

I wish i could have taken advantage of this. Good for those lucky customers and kuddos to VZW. Not what i expected them to do.

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