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Verizon confirms software update for the Samsung GALAXY Nexus

Posted: , by Alan F.

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Verizon confirms software update for the Samsung GALAXY Nexus
Verizon told ComputerWorld that an upgrade is on the way to fix the signal strength indicator on the Samsung GALAXY Nexus. While Verizon spokeswoman Brenda Raney did not give a date when the update would be disseminated, some Big Red customers have said that they were told by the carrier's reps that an update for the phone would be sent out in January.

In an email Raney said that there is no problem with the performance of the Samsung GALAXY Nexus, the first device that is powered by Android 4.0. Since the phone was launched on December 15th, users have complained about the signal strength indicator being inconsistent. A review model of the phone was noted by a reporeter to have gone from 2 bars of 4G service to no bars and then to 3G service. Additionally, the same unit could not hold a 4G signal while the Pandora music app was trying to open. After several minutes of buffering, the app finally opened over a 3G pipeline.

Verizon says some of the problem might relate to the varying strength of the LTE signal in different areas covered by Verizon's 4G network. Some areas within a city might have more LTE towers than others. Also, Verizon says that the Samsung GALAXY Nexus translates signal strength into bars differently than other Verizon LTE phones. The carrier says that the GALAXY Nexus is more accurate with its signal strength indicator which makes it appear to receive fewer bars than the other Big Red 4G handsets even though the signal is the same. Verizon says that the new update "will adjust the signal strength indicator to more closely match other Verizon Wireless devices".

Besides the problem with the signal strength indicator, users have also complained about some problems with the phone's multitouch functionality, a problem that also affected the original HTC Nexus One. The problem with the latter device was far more serious than the issue that GALAXY Nexus owners are facing.

source: ComputerWorld via AndroidCentral

26 Comments
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posted on 21 Dec 2011, 19:48 2

1. GeekMovement (Posts: 1501; Member since: 09 Sep 2011)


did the fix for the sgsii signal problem get fixed yet?

posted on 21 Dec 2011, 23:13 6

9. The_Miz (Posts: 1496; Member since: 06 Apr 2011)


Nope. It's a Samsung device, what did you expect? ZING!

posted on 22 Dec 2011, 02:07

13. whiteninjazx6r (Posts: 32; Member since: 22 Nov 2011)


Eeeeeeexactly.

posted on 22 Dec 2011, 10:28 1

20. ZayZay (Posts: 557; Member since: 26 Feb 2011)


So your beloved iphone never had a signal issue did it?

posted on 22 Dec 2011, 13:40 1

22. GALAXY-S (Posts: 701; Member since: 07 Jun 2011)


THe sprint samsung s galaxy 2 got an update that fixed the signal issue..

posted on 21 Dec 2011, 19:50 2

2. RORYREVOLUTION (Posts: 2973; Member since: 12 Jan 2010)


So in other words there will be no real fix just going to increase what your signal strength indicates lol

Well i hope at least the 4G issue is fixed.

posted on 21 Dec 2011, 20:31 1

6. protozeloz (Posts: 5375; Member since: 16 Sep 2010)


Verizon: we have encounter an issue our phone displays the real signal will just update it so people see more bars problem solved

posted on 21 Dec 2011, 20:41 1

7. RORYREVOLUTION (Posts: 2973; Member since: 12 Jan 2010)


Haha exactly, i have had no issues with signal. I speed test the razr and galaxy nexus and both are very close together despite that the razr had 5 bars and galaxy nexus had 1 bar.

posted on 21 Dec 2011, 23:14 2

10. The_Miz (Posts: 1496; Member since: 06 Apr 2011)


Oh but that's what makes Android fans happy. If they "pretend" like they're fixing the problem, then they are happy. Too bad "pretend" doesn't stop calls from dropping and from malware effecting phones.

posted on 22 Dec 2011, 02:45 3

14. bloodline (Posts: 691; Member since: 01 Dec 2011)


Hows the battery draining bug in IOS5 has that been fixed yet????? oh yeah they released an update that didnt fix it, and they havent tried since.

good one !

Hows the txt message bug in windows..... oh yeah its still happening !

stfu miz

posted on 22 Dec 2011, 05:41 4

16. protozeloz (Posts: 5375; Member since: 16 Sep 2010)


If you read report posted on PA the phone has no signal issues because its the most accurate of all LTE phones out three people just like to see a lot of bars even if performance is the same

Aren't you a louzy one

posted on 23 Dec 2011, 00:07 1

24. dman5400 (Posts: 15; Member since: 02 Oct 2011)


Its affecting not effecting

posted on 21 Dec 2011, 20:07 3

3. torr310 (Posts: 373; Member since: 27 Oct 2011)


Samsung has the worst signal strength overall

posted on 21 Dec 2011, 20:27 2

5. codymws (Posts: 237; Member since: 17 Jun 2010)


No. Have you ever owned an HTC device? HTC has great build quality, much better than Samsung's, but signal strength on HTC devices are much worse than Samsung.

posted on 22 Dec 2011, 10:53

21. torr310 (Posts: 373; Member since: 27 Oct 2011)


no, i haven't owned any htc.
Nokia, SE, Moto all have better reception than Samsung.

posted on 24 Dec 2011, 13:46

25. roscuthiii (Posts: 1801; Member since: 18 Jul 2010)


My coworker has owned a Samsung Reality and a Fascinate in the past year and an iPhone 4 now. The building we work in is in a valley, nearly sea level and pretty thick walled. With all 3 phones she's had to go to the upper levels to get a signal. My lil' Eris hovers at around -60 dBm down in he lobby and I've even received calls in a hallway in the parking level wheew even the security radios are known to not work. Not bad for an old HTC huh?

posted on 21 Dec 2011, 20:21 3

4. clevername (Posts: 1428; Member since: 11 Jul 2008)


This is almost exactly what happened with the iPhone 4. Except without the deathgrip.

posted on 21 Dec 2011, 21:21 2

8. Synack (Posts: 666; Member since: 05 Jul 2011)


The Nexus gets signal perfectly fine like any other 4G LTE device. The Nexus just shows the LTE signal up top with the bars whereas the other LTE phones like the Charge, Bionic, T-Bolt, etc show the signal strength of the CDMA which is almost always very high.

posted on 22 Dec 2011, 07:22 2

17. cfprelude (Posts: 118; Member since: 27 Oct 2011)


you're joking right??? did you miss the hundreds of us that actually have a nexus and have encountered problems with the signal....? no i'm not talking about "bars" or dBm"... i'm talking about not getting 4g service where i got it contsistently with the thunderbolt and 3 weeks ago with the razr..... and flat out not getting any type of service in places i have had service for the past 8yrs. The Nexus is in NO way capable of the same signal strength that other vzw lte phones have. I will be returning it if vzw thinks that altering the "bars" indicator is going to fix the problem. I have had more dropped data connections, no signal, and dropped calls in the past week compared to the past 10yrs with vzw :(

posted on 22 Dec 2011, 08:08

19. rob033 (Posts: 3; Member since: 22 Dec 2011)


i have the same exact problem with the bionic. its constantly losing lte coverage.any signal for that matter...there lte coverge so far is the worst thing for vzw...very unhappy

posted on 05 Jan 2012, 07:48

26. jwhoov (Posts: 1; Member since: 05 Jan 2012)


I have been trying to express the same thoughts. I am no BAR watcher, I could care less how many BARS I have. I simply want the phone to perform. I held off on upgrading for this phone hearing promises of greatness. I switched from a HTC Thunderbolt which at the switch was working awesome. Now I have dropped calls, little or no connectivity in places I previously had no troubles. I notice a lag or failure when the phone switches back and forth from 3g to 4g. It is a pretty phone, but it does not perform well at all and should be addressed. Not with smoke and mirrors.

posted on 21 Dec 2011, 23:30

11. seanjohnusa91 (Posts: 30; Member since: 01 Nov 2011)


So...where is 4.0.3?

posted on 22 Dec 2011, 00:26 1

12. LordBonztie (Posts: 51; Member since: 14 Nov 2011)


all this update for software wont be as much of an upgrade if the hardware alone is defective.

i just dont see the improvements in the updates.

posted on 22 Dec 2011, 02:52 1

15. bloodline (Posts: 691; Member since: 01 Dec 2011)


lol there is no defective hardware.

posted on 22 Dec 2011, 07:59

18. netizen (Posts: 32; Member since: 31 Oct 2011)


They are making the same fix apple did with the iPhone 4, make the signal indicator show more bars for the same level of signal. Sorry to see Verizon stooping to Apple's level of trickery

posted on 22 Dec 2011, 14:35

23. readingthissh1t (Posts: 303; Member since: 20 Jul 2011)


did you guys know the gn was inspired by a leaf?

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