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Verizon announces $30 upgrade fee for existing subscribers

0. phoneArena 11 Apr 2012, 09:40 posted on

Effective April 22, all Verizon subscribers on a 2-year commitment will be charged $30 if they want to upgrade their device prior to the contract's expiration...

This is a discussion for a news. To read the whole news, click here

posted on 12 Apr 2012, 14:12 2

111. remixfa (Posts: 13903; Member since: 19 Dec 2008)


they are for plans. ATT's upgrade fee is 36 now i believe.. which is rediculous. all upgrade fees are rediculous.

they need to just stop pricing the iphones so low and let them reflect the actual subsity, so iphone users get the full charge instead of spreading it around to everyone else and then adding a few % more for gratuity.

posted on 12 Apr 2012, 14:55

114. smallcolabear (Posts: 81; Member since: 18 Feb 2012)


so instead people are spending 630-930 for an iphone instead of 200-400 no thanks I would rather pay an upgrade fee to upgrade at 20 months or better yet wait 4 more months and have no fee and pay 200 for my new iphone instead of 730. Besides that the fees are not because of the iphone its because they are expanding 4G market, updating towers, education to people about their smartphones or basic phones etc not because iphones are existant. Things need to stop being blamed on iphone because not everything monetary reflects on apple.

posted on 12 Apr 2012, 18:25 1

124. tedkord (Posts: 4729; Member since: 17 Jun 2009)


It is largely because of the iPhone, whether you choose to believe it or not. Apple forces such draconian financial terms on carriers, doesn't let them load any of their apps on the phone. It's an expensive phone to carry.

The billions per year in profit they're already earning isn't enough to expand 4G and educate dopes who probably only play angry birds on their phones? If you need a class on how to use a smartphone, you probably shouldn't get one.

posted on 12 Apr 2012, 18:40

126. smallcolabear (Posts: 81; Member since: 18 Feb 2012)


So while sprint had upgrade fees awhile prior to having the iphone and AT&T having the iphone for years without and upgrade fee its is because verizon gets it and now its because of the iphone?

posted on 12 Apr 2012, 18:29 1

125. tedkord (Posts: 4729; Member since: 17 Jun 2009)


But, if you read the actual Verizon press release, it doesn't say only early upgrades. It says all upgrades, which means even if you wait out your contract, you get hit with the fee. It's full on BS.

posted on 12 Apr 2012, 18:46

127. smallcolabear (Posts: 81; Member since: 18 Feb 2012)


I did miss that until late I was going off of what I was understanding in PA article, however, every major carrier has upgrade fees so even if people switch to avoid them its pointless because now they will have new activation fees and still have upgrade fees to have to pay so really it is unavoidable unless you go to a lesser carrier or prepaid. I dont agree with the upgrade fee by any means but I cant fight it so I will deal with the fee on my bill for that month and then move on for the next two years until I have it again for a new upgrade.

posted on 12 Apr 2012, 22:18 1

131. remixfa (Posts: 13903; Member since: 19 Dec 2008)


every carrier has had upgrade fees to help pay for the ever increasing subsidies on phones. Many carrier got away from fees for a while. It wasnt until the introduction of the iphone that fees started coming back in force. ATT added them so the rest were free to gouge.. then VZW upped it when they got the iphone, and now again, to pay for the uber subsidies that apple forces VZW to use.
No, you want the phone, you pay the fee. Quit screwing everyone else who doesnt want or have the phone so it can be cheaper for you.

I work in the industry and i despise upgrade fees, and start up fees as well.

posted on 13 Apr 2012, 10:55

132. smallcolabear (Posts: 81; Member since: 18 Feb 2012)


Thats fine, however, I'm not going to complain about it because I can't change it. I don't believe that the iPhone has anything to do with it however if some choose to believe that then fine. I work in the industry as well and I do agree that fees are stupid but like I have said they go on the the bill for one cycle then you don't see it again for 2 more years, so I will pay it and deal.

posted on 12 Apr 2012, 14:02 1

109. remixfa (Posts: 13903; Member since: 19 Dec 2008)


good lord, i just read that like Billy Mays was yelling at me trying to sell something! lol

posted on 12 Apr 2012, 15:20 3

122. shadowcell (Posts: 300; Member since: 28 Mar 2012)


THANK YOU FOR HELPING SORT OUT THAT ISSUE. I ALREADY TALKED TO A VERIZON EMPLOYEE AND THEY ALREADY ASSURED ME THIS FEE IS FOR HELPING US RECEIVE AND SEND CALLS SUCCESSFULLY. WHICH I DON'T KNOW BECAUSE I'VE BEEN SENDING CALLS BEFORE THE FEE JUST FINE.

BUT I ASKED HER WHAT I CAN DO TO BE A BETTER CUSTOMER AND SHE TOLD ME TO LINK MY BANK ACCOUNT INFORMATION FREELY SO THEY CAN DIP IN WHENEVER THEY NEED TO MAKE SURE I'M GETTING THE BEST SERVICES. DONE AND DONE.

posted on 12 Apr 2012, 15:25

123. smallcolabear (Posts: 81; Member since: 18 Feb 2012)


this made my day

posted on 12 Apr 2012, 22:15

130. remixfa (Posts: 13903; Member since: 19 Dec 2008)


lololol.

now that reminded me of those "iphone4 vs Evo4g" animations on youtube. funny stuff.

posted on 13 Apr 2012, 23:21

133. jjnbbills12 (Posts: 18; Member since: 30 Dec 2011)


I am looking fwd. to if and when all upgrades go away and we have to get the phones from the people that make them at their price. I mean I can’t call TW cable and ask for a discount on a TV so I can use their service so why should we get a discount on a cell phone?

posted on 27 Apr 2012, 19:01

136. jager1811 (Posts: 4; Member since: 27 Apr 2012)


Verizon has had an activation fee for awhile. That's not new, as long as I've been selling vzw for a third party company, almost all upgrades had an $18 upgrade/activation fee. They have just upped the price of it, just like Att and sprint have done. Companies lose money when they give people free phones. Activation fees is how they make up for it along with paying for other things as other posts explained before. People don't want to pay for anything nowadays, remember the days when we paid $100+ for a flip phone?!? People are crying about an activation fee for a free or $100 smartphone instead of paying $700 for buying it outright, they would never spend that much! I'm not a fan of the fees but I pay for them like everyone else and there is a reason for them.

posted on 30 Apr 2012, 16:11

137. jstoned (Posts: 36; Member since: 22 Dec 2011)


@jager1811. Man u r pathetically miss informed. I have no clue what retailer u work for. But charging an $18 upgrade fee is something VZW has never done. Your retailer sound's shady as f%#k for making you and real VZW cuatomers believe that That fee was something actually coming from Verizon. The only time thets was ever an upgrade fee was on anual upgrades. In which case the fee was $20. Get your s**t straight u scandalous scandalous rep.

posted on 01 May 2012, 21:29

138. jager1811 (Posts: 4; Member since: 27 Apr 2012)


Glad you caught my mistake, I did write that incorrectly, my bad. I'm not scandalous, I know the annual upgrade was $20, new was $35, and upgrade was $0 before the change. Sorry about the confusion there.

posted on 08 May 2012, 14:02

139. italiapride503 (Posts: 13; Member since: 10 Apr 2012)


when i worked for an indirect store for verizon, we never ever charged for annual upgrades...what retailer did you work for if you don't mind me asking?

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