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Verizon announces $30 upgrade fee for existing subscribers

0. phoneArena 11 Apr 2012, 09:40 posted on

Effective April 22, all Verizon subscribers on a 2-year commitment will be charged $30 if they want to upgrade their device prior to the contract's expiration...

This is a discussion for a news. To read the whole news, click here

posted on 11 Apr 2012, 11:34

33. bolaG (Posts: 468; Member since: 15 Aug 2011)


I thought that this has always been in place lol. Its just for upgrading EARLY. If you wait till your eligible there's no fee. Doesnt bother me...

posted on 11 Apr 2012, 11:40 1

35. 714reyesj (Posts: 34; Member since: 01 Apr 2012)


Not early! Upgrades are 20months not 2 years! Like i posted above. It's been like that

posted on 11 Apr 2012, 11:48

38. 714reyesj (Posts: 34; Member since: 01 Apr 2012)


Before all this. U buy a phone today and sign a two year contract (24months). Four months before ur contract is up you qualify for an upgrade (20 months).

But now if u use the upgrade that u qualify for u will be charged $30 dollars for upgrading unless u wait 4 more months til u are out of contract. Again this isn't because u are upgrading early because u have always had an upgrade at 20 months. Get it people?

posted on 11 Apr 2012, 11:53 1

41. forgingsteel (Posts: 13; Member since: 11 Apr 2012)


Right, but can't you get an upgrade like a year early if you wanted?

posted on 11 Apr 2012, 12:00 1

44. 714reyesj (Posts: 34; Member since: 01 Apr 2012)


Verizon used to offer early upgrades with a little fee but they stopped doing this a while ago. If u had it before they stopped then u still have it. I can understand the fee because u are doing it early but now they're doing it for ur standard upgrade

posted on 11 Apr 2012, 12:06 1

45. forgingsteel (Posts: 13; Member since: 11 Apr 2012)


Oh okay, I finally get it. Thanks. This does suck.

posted on 11 Apr 2012, 13:21

52. atheisticemetic (Posts: 377; Member since: 18 Dec 2011)


they still do upgrades early called an "annual" (not literally annual like 1 year, just simply put 'annual')

some accounts have them...some dont. it's hit or miss. I think it depends on what rate plan you're on and the primary is the only line that can do so

posted on 11 Apr 2012, 22:00

77. 714reyesj (Posts: 34; Member since: 01 Apr 2012)


Verizon stopped giving people annual upgrades. Again if u had one before they stopped it u still have it but no more annual upgrades.

posted on 11 Apr 2012, 22:15

78. VZAZGuy (Posts: 6; Member since: 11 Apr 2012)


You are correct. People still have Annual upgrades though but once they use it, they won't be getting another one. Any new customers that sign up, will NOT get an annual upgrade but they will be eligible for a new phone every 20 months.

posted on 11 Apr 2012, 11:52 2

40. sasobra (Posts: 2; Member since: 11 Apr 2012)


Maybe enough complaints would get them to over turn it like the $2 bill pay fee a couple months ago.

posted on 11 Apr 2012, 11:56 6

43. networkdood (Posts: 6330; Member since: 31 Mar 2010)


This is the price you pay when doing business with APPLE.....the customers suffer.

posted on 11 Apr 2012, 12:33 4

47. Beholder88 (Posts: 85; Member since: 30 Mar 2012)


Right, to get the cost of the iJunk down low enough for people to afford it, VZW (and others) have to subsidize the price. They need to make up for that cost somewhere I guess. This is going to be a nightmare when customers start calling in and asking about this. Not what I am looking forward to at work. (Yes I work for VZW)

posted on 11 Apr 2012, 13:17

50. networkdood (Posts: 6330; Member since: 31 Mar 2010)


I have the DROID RAZR....love it on ICS 4.0.4. I can tether without extra cost on my 4GB 30.00 plan...thanks VZW and XDA!!

posted on 11 Apr 2012, 13:18 1

51. networkdood (Posts: 6330; Member since: 31 Mar 2010)


....and DROID THEORY...

posted on 11 Apr 2012, 12:33 2

48. networkdood (Posts: 6330; Member since: 31 Mar 2010)


Common sense - phones are more expense to subsidize than 5 years ago. They do more, of course, but they cost 599 at retail value and sell for 199, 99, 49 or free. Those deals cost money for companies. Sad, but true....

posted on 11 Apr 2012, 13:01 4

49. BlacRaZredge (Posts: 36; Member since: 06 Mar 2012)


two words - I-ph*ne subsidize.

posted on 11 Apr 2012, 13:44

53. xmusicianguy (Posts: 96; Member since: 13 Jul 2011)


Yeah they give me BOTTOM BASEMENT DOLLAR value on a HIGH DOLLAR smartphone at trade-in. Then give it a referb and sell it at near new price! Well done! Yeah that's a nice way to make the $30 MORE for upgrades that more acceptable!

posted on 11 Apr 2012, 13:46 1

54. italiapride503 (Posts: 13; Member since: 10 Apr 2012)


This is f**king bs...as a former employee of an indirect vzw agency and a customer...this is completely bogus for them to start charging for upgrades...its great that its less than other companies...but to keep service up and running you people are gunna charge us just so that you guys can keep workshops up and running....compared to places like sprint (whom I am employed with now) provides ReadyNow services for free to give customers a little mini workshop on how to run their phones and they charge more for upgrade fees...verizon, you stepped in it this time.

posted on 11 Apr 2012, 14:01

55. ukfan15 (Posts: 14; Member since: 02 Jul 2010)


You realize the company you work for now, Sprint, charges a $36 upgrade fee right?

posted on 11 Apr 2012, 14:18

56. networkdood (Posts: 6330; Member since: 31 Mar 2010)


I doubt this poster is telling us the truth as he is looking pretty stupid critiizing VZW while working for Sprint and is complaining about an upgrad fee. Either that or he/she is really a noob at Sprint.

posted on 11 Apr 2012, 21:47

74. tedkord (Posts: 12321; Member since: 17 Jun 2009)


But, even with the upgrade fee (which they wave online, BTW), Sprint is till cheaper than Verizon without the fee. Now that Verizon is adding the fee, they look even worse by price comparison.

posted on 12 Apr 2012, 08:39

87. rvpilot457 (Posts: 5; Member since: 12 Apr 2012)


You pay for the service you receieve.

posted on 11 Apr 2012, 14:41

57. italiapride503 (Posts: 13; Member since: 10 Apr 2012)


I love Verizon for the coverage that they provide...its just the fact that they are charging for upgrades...I don't like that the idea...it is cheaper than Sprint which I like the fact...I loved working for the company I previously worked for...excuse me for venting...if you have an issue with that...i don't know what else to say...

posted on 11 Apr 2012, 17:24

64. networkdood (Posts: 6330; Member since: 31 Mar 2010)


no prob

posted on 11 Apr 2012, 14:51 1

58. ZayZay (Posts: 571; Member since: 26 Feb 2011)


Welcome to reality Verizon customers.

posted on 11 Apr 2012, 15:04 1

60. jmoita2 (Posts: 930; Member since: 23 Dec 2011)


They have finally decided to take the red pill...

posted on 11 Apr 2012, 15:25

62. Hotzb22 (Posts: 105; Member since: 30 Mar 2009)


the upgrade fee is not just a fee to upgrade early. anyone that upgrades will be billed a 30 dollar upgrade fee

On April 22, Verizon Wireless is implementing a $30 upgrade fee for existing customers purchasing new mobile equipment at a discounted price with a two-year contract.

posted on 11 Apr 2012, 16:17

63. smallcolabear (Posts: 82; Member since: 18 Feb 2012)


This takes away one of the edges verizon had since they were the only major carrier that did not have an upgrade fee. However overages for data are still pretty good especially agaisnt Sprint so that is still good.

posted on 11 Apr 2012, 17:24

65. networkdood (Posts: 6330; Member since: 31 Mar 2010)


verizon overages are still good? How so?

posted on 11 Apr 2012, 21:48

75. tedkord (Posts: 12321; Member since: 17 Jun 2009)


Yeah, kinda wondering that myself, seeing as Sprint has unlimited data, and therefore no overages.

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