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Verizon and HTC show the true meaning of 'disastrous software support' - update the HTC ThunderBolt to ICS

0. phoneArena 01 Feb 2013, 05:44 posted on

Does anyone even remember the HTC ThunderBolt? We needed a few minutes to recall its appearance (and specs sheet), and when we finally had the complete image in our heads, we realized just how wrong all of this is...

This is a discussion for a news. To read the whole news, click here

posted on 01 Feb 2013, 05:58 21

1. Sniggly (Posts: 7305; Member since: 05 Dec 2009)


At least it isn't as bad as Windows Phone. The last update before 8 came out (not counting it since it doesn't go to old devices) was well over a year ago, and not a single Windows Phone has even gotten 7.8 yet.

As for software updates being more timely on iOS, the reason is that Apple only has itself to worry about. By the time the update is announced, they've already worked the software over and made it ready for their existing devices.

In contrast, Google keeps the updates mainly to themselves prior to the announcement. At that point, it's left to the manufacturers to work over the software and calibrate it for the various processors, memory, cameras, screens, button positioning, and of course, the custom UIs. Note that now that Motorola's skin barely exists, its updates come out pretty lickety split. Jelly Bean on Motorola's Verizon handsets beat out the GS3 there.

The other thing is that the carriers do have a better death grip over the Android manufacturers than they do over Apple. Apple has successfully put itself in a position where the carriers don't want to f**k with them. The other manufacturers...well, Samsung's certainly gotten better at this, as the GS3 and Note 2 design shows. It's the same across all major carriers (except for color), was launched with minimal differences in dates, and updates have come fairly quickly and smoothly.

Oh, and, uh, FIRST! I guess.

posted on 01 Feb 2013, 06:17 3

3. GJanee (Posts: 214; Member since: 29 Jun 2011)


i call nonsense on the WP part, 7.8 is constantly rolling out for all devices for the past 3 days now (even the optimus 7)

posted on 01 Feb 2013, 07:44 3

22. GJanee (Posts: 214; Member since: 29 Jun 2011)


whoah, some uninformed droidboys got butthurt, or what? :D

posted on 01 Feb 2013, 11:07 3

52. cripton805 (Posts: 1454; Member since: 18 Mar 2012)


7.8 =\= 8

How long has windows been around?
How many phones do they need to update?

Not very many at all compared to Android. Nowhere even close. Also, Android has also had quite a bit of updates in 3.5 years since the release of the original droid.

posted on 01 Feb 2013, 11:48

55. cripton805 (Posts: 1454; Member since: 18 Mar 2012)


Correction 4.5

posted on 01 Feb 2013, 12:42

62. Commentator (Posts: 3709; Member since: 16 Aug 2011)


I agree with you, but the fact that you used the term "original droid" to refer to the G1 makes me cringe.

posted on 01 Feb 2013, 11:44 1

54. frmrVZguy (Posts: 42; Member since: 10 Mar 2012)


^:D
Thunderbolt was obsolete the day it was released. Using two chips to handle 2g/3g and 4gLTE was a rush-to-market solution that is thankfully gone and replaced with single solution SOCs with all modems on a single chip... thanks Qualcomm :) I bet.the software is an obsolete nothing-else-like-it PITA to develope and test.

posted on 01 Feb 2013, 12:18

58. b1acktiger (Posts: 223; Member since: 19 May 2012)


Windows 7 devices is still rolling in the same version. Which was relatively less devices + No customization. How about that ? How many devices got 7.5 and then 7.8 ?

posted on 01 Feb 2013, 06:24 8

7. gwhyte01 (Posts: 44; Member since: 09 Jul 2008)


You know im really getting sick of you android fanatics....you remind me of ios fanatics from back in the day......you've turned into what you used to make fun of.....ironic! anyways...this is how I know the crap your spewing outta your mouth doesn't hold a word of sense....windows phone has been updated from 7.0 to nodo, to mango, to tango, to its current version of windows phone 7.8 aka tango refresh....The nokia 6 and 5 series all come with it. want proof read.

http://www.phonearena.com/news/Nokia-starts-pushing-Windows-Phone-7.8-update-to-Lumias_id39302
http://www.wpcentral.com/get-you-started-with-windows-phone-78

Do your research son. Or don't talk about it at all.. You are absolute proof of a person who doesn't read or do your research, but hate and spew some bull**** just so you can make something you know nothing about try to look bad..

posted on 01 Feb 2013, 12:43

63. Commentator (Posts: 3709; Member since: 16 Aug 2011)


http://www.youtube.com/watch?v=QiZNSzWIaLo

posted on 01 Feb 2013, 15:37 1

69. Veigald (Posts: 290; Member since: 13 Jan 2012)


Don't waste time on guys like that, I'd say. Fandroids accusing WP of not being updated and/or being fragmented is so far out there it's only funny :)

posted on 01 Feb 2013, 06:27 7

9. wp8forever (unregistered)


I don't know what so shocking about this , this is android being android , that's the reason I ,when to wp8 ,now I just got a nexus 4 that is the only android phone that gets updates on time ,if u like android n u don't have a nexus u my friend ain't gonna get one update on time lol and pls don't compare android updates with wp lol wp 7.8 is rolling out to 2 years old devices ,when Sony just announced that 7 month old devices ain't getting updated.

posted on 01 Feb 2013, 10:34 1

44. speckledapple (Posts: 892; Member since: 29 Sep 2011)


Actually it is worse than that. As a previous owner of the HTC Thunderbolt and a proud owner of the now Galaxy Note 2, I can say that both Verizon and HTC are idiots. The only question is how long are customers going to deal with these weak and often very delayed updates before we force them to do more. Samsung thankfully is better than many and getting better but the rest are just disgusting.

posted on 01 Feb 2013, 17:01 1

70. KParks23 (Posts: 639; Member since: 13 Oct 2010)


The title of this article is a joke and figures ray wrote it.. The phone came out in mid 2011 the fact that's it's even getting updated is amazing and shows just how good a company htc is.. Did samsung update the more expensive later released charge nope htc only mistake was announcing this update existed

posted on 01 Feb 2013, 17:38

72. sithvenger (banned) (Posts: 371; Member since: 25 Aug 2012)


That's all true , but this should go to show u that even almighty google has limitations on what it can do. Apple only has itself to worry about, but google chose the open source format, yet can't handle the updates. This is googles fault, and they should work to find a better solution.

posted on 01 Feb 2013, 06:13 4

2. cezarepc (Posts: 716; Member since: 23 Nov 2012)


What do you mean disastrous? This is great news for any one who owns this device. Some handsets don't even get updated even once. Any kind of update is welcome news to any one who already owns an ageing unit.

posted on 01 Feb 2013, 06:19 2

4. OHaZZaR (Posts: 131; Member since: 19 Aug 2011)


Sure, the fact that htc is issuing the update is welcoming to the few thunderbolt owners left, but I think the author was saying that the length of time taken to issue an old update to an old phone is disastrous.

posted on 01 Feb 2013, 06:22 3

6. JC557 (Posts: 1572; Member since: 07 Dec 2011)


Would have been nice if Samsung updated their Droid Charge. It's good to update these older phones regardless because there's a good chance that quite a few are still using theirs or keeping them as backup phones. I agree it should never have taken this long though.

posted on 01 Feb 2013, 06:33 1

11. wendygarett (unregistered)


Unfortunately not all readers here has a positive mind to think that... You pay what you get... Early adopters are always a white mouse when it comes to tech, and most user didn't know that

posted on 01 Feb 2013, 10:32 3

42. Commentator (Posts: 3709; Member since: 16 Aug 2011)


Ray just needed an excuse to grind that old anti-HTC axe. He compares this update to Samsung and their Galaxy S II devices, even though the Thunderbolt and GS II were NEVER in the same league: the SGS II was positioned to compete with (and subsequently demolished, I might add) the likes of the EVO 3D and Sensation 4G (both of which have recieved ICS as well).

The Thunderbolt is on par with phones such as the Galaxy S 4G, Droid Charge, and Infuse 4G: they have similar specs to the Thunderbolt and were released around the same time (H1 of 2011). None of them have received official ICS updates, but you don't see Ray ripping on Samsung for it. In fact, the Droid Charge and Infuse 4G were released later than the Thunderbolt, and were marketed just as heavily by Verizon and AT&T.

The sad part is, had HTC never released this update in the first place, they wouldn't have opened themselves up to this scathing editorial, and while Samsung is just as bad (apparently worse, given the Droid Charge, Infuse 4G, and GS 4G examples) with their updates from phones of the same era, for whatever reason Ray still defends them

posted on 01 Feb 2013, 11:04

50. cripton805 (Posts: 1454; Member since: 18 Mar 2012)


"The fact that most Android manufacturers can't turn a profit speaks for itself"

This is what stood out and annoyed me the most about this article. HTC is making phones for windows too now.

posted on 01 Feb 2013, 12:34

60. Commentator (Posts: 3709; Member since: 16 Aug 2011)


Also, the Charge was $299.99 on contract, while the Thunderbolt was $249.99, so it seems that you should also mention, RAY, that the Samsung Droid Charge was more of a high-end model than the HTC Thunderbolt, released at a later date, on the same network, and yet, despite not being some cheap, budget phone, was never updated to ICS.

(And I'm sorry for the run-on sentence, but I don't think I can clean it up in the under-240 seconds I have at this point.)

posted on 01 Feb 2013, 14:15 2

66. ojdidit84 (Posts: 458; Member since: 16 Jul 2011)


^ This. I remember back when I think a Desire phone didn't get updated to ICS because it didn't perform the way HTC wanted to and they went back on their plans to update. Everyone was up in arms about it, saying HTC was terrible with updates, yet no one complained about the Droid Charge, Galaxy S, Infuse or Epic receiving updates when they were released in the same generation as that phone or the Thunderbolt.

I always found that funny how selective people's memories were when it came to the brand they were loyal to. People forget that up until the Galaxy S II generation of smartphones, Samsung was terrible with software support.

posted on 01 Feb 2013, 06:19 2

5. richardyarrell2011 (banned) (Posts: 510; Member since: 16 Mar 2011)


Barf on Verizon and the Htc Thunderdud.

posted on 01 Feb 2013, 06:26 1

8. akbar (Posts: 62; Member since: 09 Feb 2012)


The main point of buying android device is to root it --> hack it --> instal custom rom :)
So if somebody is using the HTC ROM on their thundrbolts - bad for you read some more on the net.

posted on 01 Feb 2013, 06:33 1

12. wp8forever (unregistered)


So that means , my mom , my grandmother, or even my dad should avoid android ,that my be a Lil complicated for them right ,imagine your mom , mom what u doing rooting ,and flashing this phone lol lol nerd , that's unacceptable by these companies ,once again I have a nexus 4 ,the only android device that works other than that android is the biggest mess. I have a limos 920 as well daily driver .

posted on 01 Feb 2013, 10:36 1

45. speckledapple (Posts: 892; Member since: 29 Sep 2011)


I do not think that is the main reason to buy android. It has flexibility yes but only for rooting, no. I don't plan to root my note 2 and the device works just fine without it.

posted on 01 Feb 2013, 06:30 2

10. wendygarett (unregistered)


Another wonderful article you made Ray, they should stop winning and pick ios device instead if they wanna good software support... You should advice them as well

sent from my iPhone 3gs running ios 6

posted on 01 Feb 2013, 07:29 2

18. squallz506 (banned) (Posts: 1075; Member since: 19 Oct 2011)


Whining*

posted on 01 Feb 2013, 09:36 2

32. androiddownsouth (Posts: 598; Member since: 02 May 2012)


advise*

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