Unlocked BlackBerry Storms are being shunned by T-Mobile?
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1. wannacell (Posts: 3; Member since: 21 May 2010)
I work for Tmobile PDA Support. We absolutely TRY to get these devices to work. I've spent hours on the phone with various customers with the Storm 1 or 2 and the Tour. We do our best to get them set up, we input all the settings that should make them work. At the end of the day some work and some don't. I will admit that recently more seem to not work than do, but not due to lack of effort. If it DOES fail, then yes, we will say "you have a non tmobile device and some services can't be guaranteed to work", but it isn't our first line, its the last.
2. omarc26 (Posts: 357; Member since: 05 Dec 2009)
t-mobile uk has the storm 1 n 2 lol lucky them... not like us if we want to use a unlocked storm we have to use the verizon version
3. remixfa (Posts: 13902; Member since: 19 Dec 2008)
this is nothing new. I had a storm unlocked on tmobile last year and the data service fades in and out at best. Its never been fixed. I dont think its Tmobile as much as something in the software. i dont know if there is a difference when using an unlocked VZW storm or a european storm. But the unlocked VZW storm has ALWAYS had issues staying connected to Tmo Edge. Anyone know if it had the same problems on ATT?
4. Yaketytech (Posts: 1; Member since: 10 Jun 2010)
I know of a place that can fix them. I had a Blackberry Storm and they fixed it. in Rocklin Ca. 9167721414. They says it is software issue. Give them a call. I use them all the time now.
5. matistight (Posts: 198; Member since: 13 May 2009)
You also need the T-Mobile servicebooks in your phone for the internet to work, so that could be why it happens.