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Unlocked BlackBerry Storms are being shunned by T-Mobile?

This article contains unofficial information.

Unlocked BlackBerry Storms are being shunned by T-Mobile?
You've got to love the advantages that come with global enabled BlackBerry smartphones that Verizon offers as it works on both CDMA and GSM networks. However, T-Mobile customers who sport either of the two BlackBerry Storm handsets are experiencing some technical difficulties with them working properly with the carrier's network. Owners are reporting that these unlocked Storm models are not getting any data service while a quick call to T-Mobile's customer service just results in the customary “your device is not supported” response. Up until recently, it looks as though there were no issues regarding using the unlocked handsets on T-Mobile's network. Although there is no exact reasoning as to where the problem lies, Storm owners will have to reassess some of their options now that data doesn't seem to be working – which is obviously the heart and soul of users. In addition, there is no indication if it's something specific that's related to the Storm handsets or if other BlackBerry handsets like the 8800, Tour 9630, or Bold 9650 are affected as well.

RIM BlackBerry Storm 9530 Specifications | Review
RIM BlackBerry Storm2 9550 Specifications | Review

source: CrackBerry

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posted on 20 Oct 2010, 01:46

1. wannacell (Posts: 3; Member since: 21 May 2010)


I work for Tmobile PDA Support. We absolutely TRY to get these devices to work. I've spent hours on the phone with various customers with the Storm 1 or 2 and the Tour. We do our best to get them set up, we input all the settings that should make them work. At the end of the day some work and some don't. I will admit that recently more seem to not work than do, but not due to lack of effort. If it DOES fail, then yes, we will say "you have a non tmobile device and some services can't be guaranteed to work", but it isn't our first line, its the last.

posted on 10 Jun 2010, 13:00

2. omarc26 (Posts: 357; Member since: 05 Dec 2009)


t-mobile uk has the storm 1 n 2 lol lucky them... not like us if we want to use a unlocked storm we have to use the verizon version

posted on 10 Jun 2010, 13:38

3. remixfa (Posts: 13906; Member since: 19 Dec 2008)


this is nothing new. I had a storm unlocked on tmobile last year and the data service fades in and out at best. Its never been fixed. I dont think its Tmobile as much as something in the software. i dont know if there is a difference when using an unlocked VZW storm or a european storm. But the unlocked VZW storm has ALWAYS had issues staying connected to Tmo Edge. Anyone know if it had the same problems on ATT?

posted on 10 Jun 2010, 13:47

4. Yaketytech (Posts: 1; Member since: 10 Jun 2010)


I know of a place that can fix them. I had a Blackberry Storm and they fixed it. in Rocklin Ca. 9167721414. They says it is software issue. Give them a call. I use them all the time now.

posted on 11 Jun 2010, 08:24

5. matistight (Posts: 198; Member since: 13 May 2009)


You also need the T-Mobile servicebooks in your phone for the internet to work, so that could be why it happens.

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