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*UPDATE 4* Sprint's Diamond gets pictured, dated

0. phoneArena posted on 01 Sep 2008, 10:21

The first shots of the Diamond have leaked out and the phone will start shipping on Sept 14th...

This is a discussion for a news. To read the whole news, click here

85. (unregistered) posted on 18 Aug 2008, 02:21

I would rather get more services for my money than pay $50 extra a month for customer service. If you really felt that way, you would have been with T-Mobile because this is the first year Verizon came out on top. However, T-Mobile may have great customer service as well, but no 3G and lack of services have kept people from signing up there too.

86. (unregistered) posted on 18 Aug 2008, 06:27

Yeah but with Sprint you get horrible service and terrible coverage. You know it and I know it. Most important feature in a phone is being able to make calls. Why do you think Sprint is losing a million customers every quater? You'll be lucky if Sprint is still around by the time your contract ends.

89. (unregistered) posted on 18 Aug 2008, 13:02

I think you guys are all going to be very suprised about Sprint's customer service from today on. I am a Sprint Employee, and, I don't know if you even realized it, but for the first time in Sprint's history, they closed ALL of their stores yesterday to train ALL employees on a new customer service iniciative. In a couple of months, it will be different. And btw, for the million customers that we lose every quarter, we take in about a half million. Know the complete story before you try to bad mouth something you're not even a part of. That's like me saying your mom's a whore with out even meeting her...is she? Do you know what you're talking about? I believe the answer to both of those questions is a big N-O.

92. Your Mothers Boyfriend. (unregistered) posted on 18 Aug 2008, 23:01

OK dude, obviously you don't have a damn clue what you're talking about. Big carriers put towers where there is people. Best data network in the country. I don't need data when i go camping, do you? If i'm out somewhere in BFE (Bum F#%! Egypt) offcourse i'm not getting coverage. Verizons claim of deadspots i wrong. Just go look at the coverage tools in all the major carriers. Verizon gives you the option of viewing their network. Sprint breaks it down by EVDO,1xrt, IDEN and Regular nationwide internet. Verizon shows you a great big red area. What you are getting is a guessing game. Comparing xv6800, vs Sprints Mogul, VS AT&T tilt. XV was getting 800kbs in "the network", the tilt was getting 1300kbps, the MOGUL with not as much of a signal bar was getting 2800kbps using skyfire as the browser. Don't talk without facts to back it up. Yes the nextel purchase was a major screwup. But with Dan Hesse as the CEO this company will turn around financialy. I don't wanna pay 40 or 50 dollars more a month for coverage i get everywhere. You have no IDEA how all of this works. And if you want to make calls only get the PANTECH child phone with three buttons and program your 3 friends into it and call them while you're playing dungeons and dragons in your mothers basement. Yes i am willing to admit that verizon has the bigger network. Reliability, speed, features not so much. Yes AT&T has a big network and their 3g is growing.......but having to wait for 20 seconds for the phone to connect to a tower to make calls is ridiculous. Verizon is comming out with their push to talk network ok. Sprint has something called DCS which is their new push to talk network with 4 phones out that work in all areas that have EVDO coverage. Last time i checked it covers 5 times more area than the AT&T 3g network. With faster speeds i might add. And verizons data network is a joke. Go live in the 20th century where phones were used for talk only. I for one will be enjoying my EVDO REV A data card and 2800kbps sprint mogul. Sprint built their network fully digital. Verizon bought up a lot of companies to have the network they have. How much of that network is digital. And yes i am a Sprint employee and know what i'm talking about because i live with it every day. If you have something to talk about go talk about Verizons inferior equipment and phones limited to what they want you to use (and pay for) and come to me when you take a fresh breath with a phone that's unlimited.

96. (unregistered) posted on 18 Aug 2008, 23:10

Hahahaha don't forget that hollier than thou attitude when you fill out your check for your bill this month hahaha

97. (unregistered) posted on 20 Aug 2008, 01:56

Ha ha... it is not "renting" all of the major carriers have roaming agreements. So I guess Verizon "rents" Sprint's towers when you roam on those.

104. (unregistered) posted on 21 Aug 2008, 00:53

by the way, just to let you know, simply everything plan is for DUMB PHONES ONLY, where u get ur info from, Data devices have never been able to run on a standard rated service designed for regular phones, and if u worked for verizon, you should know this, can u use a smartphone with vcast service, take a lesson son, cuz ill be laughing at you while u try to use the simply everything plan with an incompatible device

105. (unregistered) posted on 21 Aug 2008, 01:26

BS

106. phonefan (unregistered) posted on 21 Aug 2008, 04:12

get your research game up!!! they lost those customers before they announced their Simply Everything PLan, it was a response to thier losses and it worked!!! They have the biggest reduction of any carrier in the U.S in the past 5 years to prove it. You're a know-it-all idiot who knows nothing at all!!!!

108. (unregistered) posted on 21 Aug 2008, 09:29

Umm whether you have Verizon OR Sprint, you get both networks anyway... Ever heard of roaming? Yeah I don't pay an extra cent for it either. Cheers!

109. (unregistered) posted on 21 Aug 2008, 09:46

where did you get your info from? i have a blackberry curve with sprint. i am on the simply everything 450 and blackberry service is included in the price. also i have 2 people that work for one of my clients one has a sprint mogul the other a sprint blackberry curve both on the simply everything plan and don't pay anything extra. i can also use my blackberry as a modem for free. still laughing?

110. (unregistered) posted on 21 Aug 2008, 10:19

the simply everything plan is not just for DUMB PHONE. ALL Sprint phones can be on the Simply everything get your facts right.

112. (unregistered) posted on 21 Aug 2008, 11:09

This is for #119 the D-Bag VZW fanboy that does not know how to do some research. By the way just to let you know you are WRONG. Lay off the big red kool-aid son we know VZW will sting you on the BB plans but not Sprint and any of the Everything Plans....you just look stupid posting info that is not ture. Maybe you consider BBs and WM phones as "Dumbphones". The only this it does not include is TEP and PAM which with the ##dedugmenu# PAM is an easy fix. Everything GPS: Unlimited maps, turn-by-turn directions and more with Sprint Navigation for Sprint and PowerSource phones, or TeleNav™ for Nextel phones. GPS reliability varies by environment. Sprint Mobile Email: Access multiple personal email accounts in a single application on featured phones. Providers include: AOL, Windows Live (including MSN/Hotmail), Yahoo! and Gmail. Sprint Mobile Email Work: Access and manage your corporate email and contacts on the Samsung Instinct™, and other compatible phones – multiple personal, Web-based accounts too. Supports Microsoft Exchange 2000/2003/2007 accounts (via your phone's Microsoft Outlook client) and Lotus Domino 6.0/6.5/7.0 accounts (via Desktop Redirector software you can download to your PC and then use to direct email to your phone). Sprint Music Premier: 99¢ music downloads and unlimited access to more than 150 channels lets you listen to millions of melodies. Sprint TV® Premier: Your favorite shows on the go with more than 20 channels to choose from including Ellen DeGeneres On-the-Go, Comedy Central, MTV, Discovery, Nickelodeon and more. BlackBerry® Internet Server (BIS): Manage up to 10 different accounts with a simple three-click email setup, and IM on the go with Yahoo!® Messenger, AIM®, Google Talk and BlackBerry Messenger. Please note: BlackBerry Enterprise Server (BES), which provides secure corporate email access and access to corporate IT administration, is not included and available for an additional cost. Messages: Unlimited nationwide, text, picture and video messages to anyone on any network. Direct Connect® and Group Connect®: Unlimited instant connections, nationwide and at the push of a button. Group Connect is limited to 20 participants on the same network. Talk: Nights, Mon-Thurs. 7 p.m. - 7 a.m.; Weekends, Fri. 7 p.m. - Mon. 7 a.m. Phone as modem or tethering: not included.

113. (unregistered) posted on 22 Aug 2008, 01:45

Having the nicest customer service in the world doesn't put more signal bars on my phone or reception in small towns! Sprint needs to revamp their customer service, but they also need to beef up their non- 3G areas that are really starting to suck. losing 5,000 here and there soon add up to 1,000,000. If my experience in customer service in Dallas yesterday is a reflection of your training, I really need to find a new carrier quick before the vortex sucks me down with the sinking ship. I was made quite aware that most of the Sprint employees in that store couldn't give a rats butt about good customer service. They were more interested in talking about Hi Def TV than in checking my phone. I found out today that Sprint actually had a network outage and there was noting wrong with my phone. Why can't they just tell me that instead of having me waste 1 1/2 hrs of my time getting my phone checked?! I understand that things happen on networks and I'm OK with that. Just don't lie to me and make me think there is somethng wrong with my phone!.

118. (unregistered) posted on 22 Aug 2008, 17:54

Sprint? HaHA there goes you credibility

120. (unregistered) posted on 23 Aug 2008, 18:28

wow i bet you work for verizon ha ha what an idiot. i wonder have you ever had service with any other company they are all the same.... they are all how you make them out to be. if your a problem customer that complains about everything and expects a phone and serive to work perfectly then you are sorely mistaken. you are working with technology here so there will be major down falls to every carrier. i feel sorry you or wait i bet you were one of the many that sprint gave the boot to for complaining to much ha ha ha ha idiot!!!!!

121. (unregistered) posted on 23 Aug 2008, 18:30

oh wow you showed them.... you didnt pay the etf!!! ha ha ha your a rebel......loser!!

125. albertocab (unregistered) posted on 24 Aug 2008, 23:41

Sorry, but this comment is towards what this giy said about verizon. Okay, I just went with Verizon a few months ago. I had service with them for a week and it was ok. Not the best service. Customer Service was awful. Not friendly at all. I got so tired of talking to stupid csr's that I cancel my contract with them. Took them 2 months to get my money back and they still charged me $250.00 for service i never got to use. Yes, best service when you sign up but when you have a problem they treat you like crap.

127. Economist (unregistered) posted on 25 Aug 2008, 00:54

According to your companies quarterly report, they "netted" nearly 1 million customers last quarter.That means that even after you factor in the new customers, Sprint still lost a little less than 3% of their customer base, while VZW and AT&T both had amazing numbers considering how stale the cell industry is in the US. The average household carries close to 3 cell phones per person. AT&T and VZW are the providers taking the market share with hostile intensions. Sprint is doing some good work to try and turn things around, but WiMax was a bad business decision, when most the rest of the world is going with LTE (China, Japan, Europe). All of the major US carriers, and most of the small ones forthat matter have chosen LTE. Sprint regained some points in the stock market, but in 2 years when 4g is the norm, and LTE has expected speeds to be significantly faster than WiMax, sprint will lose is branding of the most powerful network. When it happens, give it 10 years or so, Sprint will fall fast, and fall hard. Just you watch.

128. (unregistered) posted on 25 Aug 2008, 00:56

*** CORRECTION*** "...they 'netted' a LOSS of nearly 1 million..."

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