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Two-thirds of those who switched from AT&T's to Verizon's iPhone paid the early termination fee

Posted: , by Ken N.

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Two-thirds of those who switched from AT&T's to Verizon's iPhone paid the early termination fee
When the Verizon iPhone was only the subject of baseless rumors, many analysts predicted that a Verizon iPhone could prove devastating for AT&T's iPhone market share, as well as AT&T as a whole. But the Verizon iPhone 4 is now very much a reality, and AT&T is still going strong. And we still don't have a clear picture of the aftermath.

At the beginning of March, AT&T CEO Ralph de la Vega claimed that Verizon iPhone adoption was "pretty much within [their] expectations." And a later survey by Chitika claimed that Verizon had captured 12.7% of the U.S. iPhone market. But to get a real picture, we need to take into account the timeline of customers' contracts.

If a customer had 6 months left on their contract with AT&T, for example, they might bide their time before switching to Verizon. So the real results of Verizon's iPhone presence have yet to be seen. Mobclix has found that two-thirds of AT&T-to-Verizon iPhone converts paid the early termination fee. That might indicate the sense of urgency with which they jumped ship.

Although it doesn't tell us what the U.S. iPhone breakdown will be later in the year, it does bode well for Verizon's iPhone future. For example, if very few of the AT&T-to-Verizon converts had been willing to pay the early termination fee, it might point to a higher level of satisfaction with their AT&T relationship. But a whopping two-thirds seems to indicate that even more AT&T customers will convert when they are no longer dissuaded by an early termination fee.

source: Mobclix via PCMag
Two-thirds of those who switched from AT&T's to Verizon's iPhone paid the early termination fee

28 Comments
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posted on 27 Mar 2011, 20:32 1

1. codymws (Posts: 237; Member since: 17 Jun 2010)


If I would've started on AT&T rather than Verizon, believe me, I would've paid the ETF too!!!!

posted on 27 Mar 2011, 20:37 6

2. Tre-Nitty (Posts: 460; Member since: 16 Nov 2010)


Anyone who did this is nuts, especially if you bought the iPhone 4 again. To each his own I guess.

posted on 28 Mar 2011, 01:28 5

7. E.N. (Posts: 2357; Member since: 25 Jan 2009)


Seriously, I have the iPhone 4 and will never pay for the same crap twice. I would have waited until the iPhone 5 before early terminating.

posted on 28 Mar 2011, 07:35 5

8. JeffdaBeat (unregistered)


Yeah, especially since there is going to be a new iPhone in a couple of months. But then again...these are probably the nuts that will either open another line of service just to get the next one or even worse...pay the full price...which I've seen happen many times...I love Apple, but not to that extent.

posted on 28 Mar 2011, 10:39 1

10. shrop486 (Posts: 12; Member since: 10 Dec 2009)


Europeans seem to be getting along just fine by having to pay the full price.

posted on 29 Mar 2011, 20:06 1

27. corps1089 (Posts: 492; Member since: 20 Jan 2010)


because the carriers there do not subsidize the phone and instead offer a much lower monthly contract.

posted on 28 Mar 2011, 14:05 5

12. iwebdroidberry7 (Posts: 230; Member since: 17 Jan 2011)


Yeah and everyone that buys a low end Android phone is sane....

posted on 27 Mar 2011, 20:56 4

3. Rawrzellers (Posts: 224; Member since: 22 Aug 2010)


I think AT&T might finally be getting it but who am I kidding they'll probably never get it.

posted on 27 Mar 2011, 22:20 4

4. remixfa (Posts: 14061; Member since: 19 Dec 2008)


tre-nitty. those that did it more than likely were having reception issues and a lot of regrets after being locked into ATT after the "honeymoon period" wore off. Of course, they might be nuts too, but i think the first was more likely. :)

posted on 27 Mar 2011, 23:00 5

5. Fanboys Suck (Posts: 609; Member since: 12 Dec 2008)


Probably previous Verizon Customers wanting their great service back...

posted on 27 Mar 2011, 23:50 2

6. networkdood (Posts: 6310; Member since: 31 Mar 2010)


Most of the issues with the iphone 4 are non-network related.....apple is still barely trying to figure out how to configure its phones to work on any network....the same issues that it went through are now being felt by Verizon customers. The real test will be when both companies have iphone 5, and hopefully by that time APPLE has figured out how to create a phone with less software glitches and better reception for all.

posted on 28 Mar 2011, 15:12

18. ILikeBubbles (Posts: 302; Member since: 17 Jan 2011)


Are we sure there's going to be another iPhone coming out this summer? if Apple is going to take any queue's from Sony or even Microsoft (as far as console platforms go at least) we may have no warning of a complete halt in hardware development...

posted on 28 Mar 2011, 10:24 2

9. in the know (unregistered)


What will be even more interesting to see will be the #s associated with existing VZW Android users that upgraded to the iPhone AND ruturned it within the 30 day grace period to go back to Android. VZW will never release those figures though for fear of damaging the relationship with Apple. Also, by contract VZW is not allowed to sell "Pre-Owned" iPhone 4s as they do with other returned devices from other manufacturers. I've been told VZW is sitting on a boat load of returned iPhones.....the most of any device, feature or smartphone. Once the iPhone 5 launches you will see the VZW web site offering "pre-owned" iPhone 4s.

posted on 28 Mar 2011, 14:53 1

15. CRICKETownz (Posts: 980; Member since: 24 Oct 2009)


I was one of those Android users (original Droid > Droid X > Fascinate) that upgraded to the iPhone 4. Sad to say that your comment is probably exaggerated at best. First of all the 30-day grace period was changed to 14 days when the phone launched so that makes me believe that your comment is pure bs. Sure there were people jumping the Android ship for the "hype" but you also have those who have been-there-done-that with Android like myself and iPhone was an opportunity to try something different. any new Android that comes out...is still going to be an Android. How diff. can the functionality be from what's already on the market except for hardware improvements? i've already played with the XOOM tablet which may be very similar to Gingerbread on a smartphone, guess we'll see...so there you have it. there's pros & cons with both OS's...its pointless to get into which one is better b/c everyone has diff. priorities. iOS seems to be more polished than Android for what i use it for...but there are some basic functions that it lacks that Android has. I gotta say i'm happy with my purchase...Apple does make a good software product. Hate Apple all you want but the population of those who are just wanting it to be trendy vs. those who go with Apple b/c of functionality/know-how are an even plane.

posted on 29 Mar 2011, 09:09

26. Mat Lilly (unregistered)


I sell Verizon phones for a living, and I've got to say; thats the best thing I've ever seen someone say about both phones. They both have their positives. Fan boys (or girls) get so hyped up about THEIR product, they can't even sit down and look at what the other has to offer. I do love my Android phone, but that's because it does exactly what I want it to do. I don't think I would be as happy with the iPhone, but thats the beauty of choice and opinion. Cricket, thank you for a neutral comment; it was refreshing.

posted on 28 Mar 2011, 14:57 1

16. rayjones09 (Posts: 149; Member since: 16 Dec 2010)


Dude...give it a rest...

posted on 28 Mar 2011, 16:39

19. derp (unregistered)


clearly your narrow mind cant comprehend the fact that there were many apple users that jumped ship for android due to the "hype" and returned within their 30 days. i numbers were just as high if not higher.

posted on 29 Mar 2011, 20:28

28. ivebeentold (unregistered)


dude... "I've been told...you are an idiot...since I was told that..It has to be true right????...

posted on 28 Mar 2011, 12:59 1

11. gmama (unregistered)


I hope all those fools are enjoying simultaneous voice and data.... oops thats right .. you cant do that on Verizon. Give AT&T a break .. they are working on their network issues and will be blowing Verizon out of the water soon!

posted on 28 Mar 2011, 14:35 2

14. CRICKETownz (Posts: 980; Member since: 24 Oct 2009)


i agree that a network is always something that should be continually worked on...At&t has been playing that tune for too long. So as far as blowing anyone out of the water...let alone Verizon...not likely.

posted on 28 Mar 2011, 16:55 1

20. derp (unregistered)


thats funny, because thats at&t's only comeback to any issues that are brought up, yet most people dont care if they cant surf and talk at the same time. hell, i bet most people who are on at&t dont even care and probably have never needed to or even have wanted to use it.

posted on 29 Mar 2011, 00:16

23. Ralston1983 (Posts: 65; Member since: 03 Feb 2011)


Actually with vzw's LTE network up and running, you can actually have voice and data at the same time. Sure it doesn't work with iphone 4 now, but going forward with any LTE phone, that option is now there. Also vzw is also testing and working on the VoLTE.

posted on 28 Mar 2011, 14:06 5

13. iwebdroidberry7 (Posts: 230; Member since: 17 Jan 2011)


Theve been working on those "issues" since the iPhone debuted.... maybe the issue is that At&t just... sucks....

posted on 28 Mar 2011, 15:04 3

17. Jeradiah3 (Posts: 1008; Member since: 11 Feb 2010)


i knew this would happen.......1 YEAR AGO!!!

when i was working for AT&T customer relations dept, i had alot of customer waiting on verizon to get the iphone.....and lord behold, i was right lol. id say let them leave because ur pumping money into AT&T even though the verizon iphone isnt as glamorous as people think.

as an AT&T wireless customer, the more people that leave AT&T because of the iphone 4, the more of the network i get to enjoy, especially with LTE coming this summer

posted on 28 Mar 2011, 17:41 1

21. fairly_mismatched (unregistered)


With the cosy of purchasing T-Mobile, the cost of changing over T-Mbile's towers, and the cost of switching over their own current towers I wouldn't be so sure about getting LTE working on AT&T this summer. I'm not talking about just the capital costs, but also man-hours and resources.
More than likely AT&T will just keep pushing it's HSPA+ as it's 4G for the time being. Then there's the breaking in time period where LTE is only offered as a seperate wireless option and not implemented in phones. You probably won't see an LTE 4G phone on AT&T until mid-late 2012.

posted on 28 Mar 2011, 20:37 1

22. racster (unregistered)


Somebody commented that with the AT&T iPhone you can surf & talk at the same time. Well that's a lie because the at&t iPhone cannot even make a phone call. Just like the Verizon iPhone commercials says " can you hear me now? Now you can"! LOL

posted on 29 Mar 2011, 06:43

24. jtipmann (Posts: 2; Member since: 29 Mar 2011)


I am glad there are more options for people than just AT&T. The competition and choice is good. I am not sure Verizon is ramped up for the business yet as the iPad sales issues indicate.
If you go to Amazon and try and by an iPad, select AT&T as the carrier, you have lots of buying options. Select Verizon as the carrier, and goose egg!

http://tinyurl.com/4n2ojqq

posted on 29 Mar 2011, 06:46

25. jtipmann (Posts: 2; Member since: 29 Mar 2011)


I think it is called Growing Pains... the iPad 2 shipping issues are probably not even there fault. Could be manufacturing, could be supply chain failure, or could be some third party fulfillment resource they outsourced through.

Could just be growing pains!

http://tinyurl.com/48q4msx

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