Treo 800w lands on Sprint, SERO gone
0. phoneArena posted on 12 Jul 2008, 23:59
The Treo 800w, along with a red Curve, is now available at sprint.com. Their popular SERO plans have also been replaced...
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27. Sprintcustomer (unregistered) posted on 16 Jul 2008, 07:27 0 0
I have to agree, customers are going to be dumb no matter what carrier they are using. I have Sprint service, 2 years now, and haven't had any problems but then again, I don't expect perfection from cellular service. I also happen to work with a vendor call center for AT&T. Boy howdy has the last several days shown how dumb AT&T customers really are! hehehe.
15. A Sprint Employee (unregistered) posted on 13 Jul 2008, 16:23 0 0
work for Sprint in one of their corporare retails stores. Woohoo Sprint! I applaude my employer for tightening the reigns with discounted wireless plans like the shooting the SERO plan in the behind the head with a 9mm SERO and making people have to have a certain part of an employee’s CID as well as the employee’s Sprint corporate e mail address. Mine is bitemeyoudillweeds@sprint.com and CID is 000666. Thank God no one in my store will be giving up their stuff. We want sales and if someone comes in looking for sales, well by the power of the flying turd, they will be walking out the door with an new phone.
18. (unregistered) posted on 13 Jul 2008, 19:32 0 0
As I said to your other post, shut up. SERO is great. If you don't like the damn things, then Sprint should have never offered them in the first place.
32. (unregistered) posted on 21 Jul 2008, 12:56 0 0
What iodiocy! What poor representation of the corporation you work for! Anyone who has remote common sense would immediately sign up for a great deal at a lesser cost. That's a no-brainer! "Your" employer made the choice to offer the plan without tight reigns on its maintenance. That's not the public's fault.
20. (unregistered) posted on 14 Jul 2008, 13:48 0 0
sprints service is great where i live here in jerzey, but the biggest problem is the customer service, they are the dumbest people i have ever talked to in my life. they have no common sense what so ever. the sad part about it is that i actually work for sprint and everything everbody says about customer service is true, i honestly hate dealing with them. but sprint does have the best prices, there is no arguing about that.
23. (unregistered) posted on 14 Jul 2008, 17:03 0 0
yea sprint does have some great priced plans and yes the reps are so stupid its like talking to a 2 years old infront of a computer screen not knowing what to do..... l
29. D (unregistered) posted on 16 Jul 2008, 18:04 0 0
and thats why sprint is recording the customer service calls and they did fired many workers cause poor customer service care so Sprint is steppin up now
21. (unregistered) posted on 14 Jul 2008, 14:55 0 0
i worked for sprint while having a VZW phone...and I must say SPRINT SUCKS! our customer service was horrible, the company didnt know how to run the company and that is why its a train wreck now, they srew over employees and applaud us for screwing over and lying to our customers. Yea, the plans are cheap and so are the phones, but like they say "you get what you pay for" and sprint customers are experiencing that now. Now I am not saying that Vdub is perfect, but dammit its a whole lot better than it competitors.
22. (unregistered) posted on 14 Jul 2008, 14:59 0 0
oh...and did i mention sprint coverage sucks. those terminals at the stores that shows coverage maps and allows you to map your address is an all out lie
30. SprintDude (unregistered) posted on 17 Jul 2008, 13:34 0 0
Well buddy, honestly every company has good coverage in certain areas and then again some of them dont have as much of a great coverage in other areas like yours for example. Maybe your phone is old and needs a PRL (Tower Update) or maybe you just need a brand new phone all together and im sure you do have a house phone and probably wireless Internet in your home and a microwave in which all do affect reception not to mention police radars and etc... But if you dont experience great reception with one company in your home area then leave and go with the a company that gives you the best signal. Theres not one company that doesn't have dead spots, Att states "The company with the fewest dropped calls" Bullshyt, and Verizon believe it or not They have poor reception in mostly all of the Southern states. For the most part what i am trying to say is no matter where you go whether your with Att or Verizon your going to be complaining about EVERY LITTLE THING lol, just like all the other customers do.
24. (unregistered) posted on 15 Jul 2008, 08:11 0 0
I still say blame the phone on coverage, from NV to IL to IN to MI to TN to GA and no problems
31. Bob the cheeseman (unregistered) posted on 18 Jul 2008, 10:37 0 0
So I order the Sprint Sero $30 plan on Friday, July 11, and I get my phone last night. When I activate it, Sprint Activation tells me I'm on the Sprint basic 200 plan for $29.99 a month! Then when I call to change it, they're insistent that I give them the CID of the employee who referred me, and when I said I didn't have it and didn't need it for the order, they refused to help me out in any way. Today I spoke with a supervisor who accused me of only placing and paying for my order on July 15 because that's what the COMPUTER said. I told him my order receipt was dated July 11 and had the last 4 digits of my CC card on it. He wanted to see it, so I faxed it to him. He still claims I needed a CID when I place the order but I told him that was b.s. and anyone with access to a cache of the Sprint.com/sero website from July 11 can prove that it's b.s. He said he'd see what he can do and I should call back in 4 hours. Let's see if I get my plan.
33. Jake (unregistered) posted on 23 Jul 2008, 13:17 0 0
No problems with Sprint here in Iowa, Illinois and Missouri. I've only had one dropped call in over a year of usage so I'm not complaining. I've dropped a few calls when I was with Verizon too so no big deal. I love SERO and converted my sister who lives in KC from Verizon to SERO and she loves it. She went from paying $79.99 per month for 900 mins and 1500 text messages to $49.99 for 1250 mins and unlimited everything else, lol. I've never had any problems with CSR, I called the employee line once just to make sure things would get done, but everything else has went well. Best of all, we can finally add our own ringtones and apps without paying top dollar for the crap you have to buy from Verizon. I love Sprint!!!
34. beckyyyhhh. (unregistered) posted on 29 Jul 2008, 12:10 0 0
Hey, well my birthday is coming up and recently my sister got the sero plan before it was requring the cid number. now i want it but it has the cid number.
35. Everything Plus Discount (unregistered) posted on 13 Aug 2008, 14:51 0 0
Hey #44! Go get it! Russ.S.McGuire@Sprint.com 383
