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The Street says Android users know nothing about their phones

0. phoneArena 24 Jun 2012, 00:31 posted on

Wall Street blog The Street says that Android users are clueless when it comes to their phone, citing a comScore study from April that said that 70% of Android users don't know how to access Wi-Fi with their Android smartphone...

This is a discussion for a news. To read the whole news, click here

posted on 24 Jun 2012, 20:14

188. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)

So you think the analytical companies doing these studies don't know about this? I doubt it.

Let's say you're right. Considering 70% of android users don't know how to turn on wifi what percentage of them use a browser set as desktop?

Also I have browsers on my iPad that I can set to be identified as desktop as well.

So if we assume everything you say is right the vast majority of mobile web browsing would still happen on iOS devices.

posted on 24 Jun 2012, 20:31 1

190. tedkord (Posts: 13236; Member since: 17 Jun 2009)

Analytical companies collect server stats from websites, they don't go out and measure anything.

And, since we've already debunked the premise of the blog, anything derived from it is also useless.

posted on 24 Jun 2012, 21:24

196. EarnYourLeather (Posts: 87; Member since: 14 Feb 2012)

If you like your phone telling you what to do, then maybe.

I find it utterly ridiculous that if I brought my iPhone to your house and wanted to give you one song [off of it], I couldn't. I would have to sync my entire library with yours or vice versa.

Makes no sense. Even with the manually manage songs and videos option you can only put music onto the portable device, not take music off of it. Not to mention there's just no way to view the files on the iPhone via USB storage- you HAVE to use iTunes or some iTunes substitute client to manage music.

Android? Drag and drop. Three seconds, done. No crap ware, no hassle.

iOS is too locked down and the home screens are getting stale.

posted on 24 Jun 2012, 21:56

197. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)

So now you want to deny everything in the study? I bet if it said android users are tech savvy you'd have no issues with any of their methods.

Sounds like someone is in denial. How do you rationalize that iOS has all the same 3rd party browsers?

posted on 24 Jun 2012, 22:10 1

198. Whateverman (Posts: 3284; Member since: 17 May 2009)

Yes, predictable. I could have posted your comment for you because i and surely everyone else has heard it all from you before. Wasn't Siri labeled as beta when the iPhone 4S was released? Now why would Apple put out a buggy price of software like Siri for public use before it was ready? SMH

An Apple fanboy, in an Android article, kneeling at the alter of Apple... But I'm trolling? LOL!

posted on 24 Jun 2012, 22:13 1

201. tedkord (Posts: 13236; Member since: 17 Jun 2009)


There is the actual study. You show me where in it it says that Android users don't know how to use WiFi.

I can save you the time, it doesn't. That was all some blogger looking at the numbers, and saying, "70% of Android users don't use WiFi - that means they don't know how."

As I said before, I can look at it and say, "70% of iPhone users use WiFi - that means their iPhones can't hold a signal."

My analysis is just as valid as his, because it is based on the same data as his.

posted on 24 Jun 2012, 22:15

202. tedkord (Posts: 13236; Member since: 17 Jun 2009)

Do iOS browsers allow the user to choose a different UAString? (I'm asking, I don't know) If not, then it doesn't matter if they have the same browsers.

posted on 25 Jun 2012, 07:26

219. u-suck-more (Posts: 529; Member since: 26 Aug 2011)

this right here, is bulls**t

posted on 25 Jun 2012, 15:16 1

229. LOLpple (banned) (Posts: 86; Member since: 23 Jun 2012)

They probably saw it was from you, thought "taco50, taco50, where have I heard that name......OH! OH SH*T! It's THAT guy! The biggest retard on the net! I've HEARD of this dude!" and then had a good hearty laugh and immediately forgot you exist.

posted on 25 Jun 2012, 15:18

230. LOLpple (banned) (Posts: 86; Member since: 23 Jun 2012)

LOL, can I buy some pot from you? It's obviously amazing.

posted on 24 Jun 2012, 21:10

194. hybrid06339 (Posts: 23; Member since: 16 May 2012)

any inferences on iOS & Android users' hotness and which group is more narcissistic?

posted on 24 Jun 2012, 21:10

195. EarnYourLeather (Posts: 87; Member since: 14 Feb 2012)

Proud member of the "30%."

posted on 24 Jun 2012, 22:10 1

199. joey_sfb (Posts: 6458; Member since: 29 Mar 2012)

Purely Android bashing blog. My mom use an LG feature phone even so she do use most of the feature like calculator, voice recording, wma or mp3 play back from the phone SD card. Take photo with that feature phone.

She happy with the phone. So i willing be getting her an android phone next due to one simple fact, with one iPhone purchase, i can buy three mid-range android phones. Even the lowest range android phone should be running gingerbread now and can do everything an iPhone could and more.

posted on 24 Jun 2012, 22:32

204. hepresearch (unregistered)

The issue at hand here is that we are actually dealing with four different kinds of common non-enterprise smart-mobile consumers:

1) The conscientious user... they are looking for the cheapest thing they can get that has the functions they are looking for.

2) The social user... they are looking for whatever is 'hip and cool', and that offers at least the most basic functions that they need, and are willing to pay a little extra for it.

3) The convenience user... they are looking for something that they do not have to think about, because it "just works", and they are willing to pay just about any price to find such a device.

4) The power user... they are looking for something that gives them every freedom and capability that they can imagine using, and that performs these heavy tasks with accuracy and precision in a timely manner, and they are also willing to pay a hefty premium for such.

The iPhone is so successful because the newest iPhone will always cater to the convenience user with the highest of loyalty rates... once they are in an iPhone, they will never leave the Apple ecosystem. The iPhone is also very successful among social users because of the 'hip and cool' factor, and because many of these folks do see the iPhone as a status symbol even when available at lower pricepoints (like the iPhone 3GS or 4). Android is extremely successful among power users, who rarely leave the Google ecosystem once they are in it. On the other hand, conscientious users are very likely to enter the market through a free or low-cost Android phone, and then about half of them will transition to an iPhone in their next upgrade because, more often than not, they BECOME a convenience user when they realize that the cheapest Android phones are not always everything they had hoped for... the likes of Huawei, ZTE, Pantech, Casio, and LG can sometimes leave a sour taste in the mouth of a first-time smartphone acquirer... and so they start looking for something that "just works". Then again, an iPhone 3GS can also leave a sour taste in the mouth of a social user if it has iOS 5.x, so occasionally we get a social user who transitions to being a power user... it does happen from time to time.

While BlackBerry has traditionally catered to enterprise users, who saw such devices as status symbols for a while, we really don't see too many sell to common non-enterprise users any more, and they are also losing ground in enterprise as well. Windows Phone, on the other hand, is gaining some traction with convenience users and conscientious users, and occasionally attracts a power user or two. Windows Phone is competing with similarly-priced Android devices, but offers more convenience-styled features... although the customizability of the platform could be found lacking in comparison to similarly-priced Androids.

Continued on next comment...

posted on 24 Jun 2012, 22:32

205. hepresearch (unregistered)

All in all, it seems that power users make up a smaller portion of the market than, say, either convenience or conscientious users, and social users are somewhere in between. Conscientious users will always start out with whatever is most plentiful in the market for the lowest cost (cheaper Android handsets), and hence lag well behind early adopters. Power users seem to drive early adoption, but once convenience users find something that really works for them (often the iPhone 4 or 4S... maybe an occasional Windows Phone in there, too), once they have seen enough reviews or heard reports from others who have been early-adopters, they tend to stick to it like glue. Social users generally follow the power users, but will sometimes join the ranks of early-adopters. Because the convenience user is in one of the larger groups, and is in the most loyal group overall, and the iPhone caters to them most, it should be no surprise that the iPhone is doing so well and raking in so much money. Android, being inexpensive and plentiful on many low-end smart devices, seems to advertise well among conscientious users, but only half or so will remain with the platform after their next upgrade. Furthermore, the power user is becoming more rare in this market over time. Thus, we see the recipe for Android disaster possibly looming on the horizon...

posted on 24 Jun 2012, 23:15 1

209. KFear (Posts: 143; Member since: 06 Feb 2012)

I work at a Sprint Store and NOBODY...almost ...knows about Wifi. "oh...i just leave it on, but what do you mean it doesn't connect???

Android is intimidating to a lot of users, more users than I0S. Sure, that could lead to more people not knowing how to turn Wifi on. It's open source vs closed...that simple. Android will never be more popular IN AMERICA because of that. Americans are, generally, NOT open minded, they are stubborn, and they want a lot of things in life handed to them. If that's IOS, fine...they can buy an iphone if it makes them happy. I'll still have to show them where Wifi is...more than likely

posted on 24 Jun 2012, 23:50

211. aoikemono27 (Posts: 177; Member since: 27 Feb 2012)

Dude, could your anti-American sentiments be even more blatant and stupid? Both Google and Apple are American companies. Android also has 50% of the market in the US, which is, from the last time I checked, considered the MAJORITY. Go check out European and Asian markets where they still use SYMBIAN phones, if you want to talk about stubborn. Pretty sure the US is more multi-cultural than a lot of homogeneous countries out there, and so many European countries could only wish for 8% unemployment, if you want to talk about handouts. Did you know the iPhone is the best selling smartphone in Japan right now? *Cough* dumbass.

posted on 26 Jun 2012, 01:07

233. KFear (Posts: 143; Member since: 06 Feb 2012)

My statement is for the average smart phone buyer as seen at my store. People do not buy Android because of the OS. They buy on price. As many articles say, this is why Android outsells IOS in the US. I see it everyday in my store. Keep in mind...this is what i see at a downtown Denver Sprint store. I know market share across the globe. I read the same articles that you do. If you ever had the opportunity to work at a phone store, you might be able to see my point. I see, yes, a lot of stubborn people who "just want an iphone". It's funny sometimes. I wouldn't assume i'm an idiot. We all make comments with sometimes serious, outrageous, and sometimes overly critical points of view; the way forums run in general.

posted on 24 Jun 2012, 23:39

210. aoikemono27 (Posts: 177; Member since: 27 Feb 2012)

Uh there are dumb people on all sides. It's just that Android is more complicated.There are four buttons (in the US) instead of one big physical one. There are widgets and homescreens and an app drawer instead of just one app grid in the home screen. It is very possible that there actually are that many clueless featurephone upgraded people out there. Just spend five minutes at your local AT&T store. Keep your ears open and pretend to play with some phones. So many issues, even the smallest kinds. Everyone thinks their phone is broken, and come in distraught, but its usually something very simple. These are mostly Android phones, from what I can tell. The iPhone tends to be more automated and require less setup too.

Really? People going onto wifi to watch higher quality youtube videos? That's as bad as the WSJ reasoning.

And WSJ. *cough* Rupert Murdoch *cough* Conservative tabloids *cough* no Murdoch owned media will ever be credible *cough* watch out PhoneArena they may try to phonehack you.

Twisted opinions are twisted opinions. Biased people just love to paint everything else as biased, because they want to justify their own legtimacy. Or just push an agenda. Probably involves lots of Apple shares.

posted on 25 Jun 2012, 00:57

213. aahmed215 (Posts: 168; Member since: 18 Jun 2012)

Even if this were true, I wonder how much more Android would dominate the market if their users actually knew of the cool features of their phones.

posted on 25 Jun 2012, 01:30 3

215. Whateverman (Posts: 3284; Member since: 17 May 2009)

There are two major factors that are being considered here that may explained.

1. The iPhone was exclusive to AT&T for the first three years of its existence.
2. AT&T was the first carrier to got to tiered data.

These two things together made wifi a must have for millions of iPhone owners, which represented anywhere from 50 - 80% of AT&T customers over the last 5 years. With the majority of their customers getting only 2GB of data for a data hungery phone, subscribers were being introduced to wifi as a means to avoid going over. Meanwhile, VZW, Sprint and T-Mobile customers were still enjoying their unlimited data plans, and Android devices. With no iPhones or tiered data plans on any of these carriers, Android's popularity and unlimited data plan usage soared. Android users had no need for wifi until recently. So there is no surprise as to why iPhone has the higher percentage of wifi users. They needed it!

posted on 25 Jun 2012, 07:24

218. u-suck-more (Posts: 529; Member since: 26 Aug 2011)

Apple Fanboys says Android users aren't tech savvy, but yet, a surprisingly large number of iPhone 4 users think that the ''4'' means 4G connection. which is REALLY pathetic. the amount of times i have to tell ppl with iPhone 4 that their device is not 4G capable is just wow.. plus they argue with me saying that their ''data connection is better and faster bcos it is 4G'' so when i launch my browser on my Optimus 3D and they on their iPhone 4 (both at e same time, on the same telco network), my O3D beats the iPhone 4/4s! omg wow! the ''4G'' in the iPhone 4/4s is REALLY AMAZING * sarcasm*

posted on 25 Jun 2012, 07:45

220. xtian1103 (Posts: 363; Member since: 11 Feb 2012)

i'm an ios user since 2007 but i don't believe in this survey. in any smartphone forum i've read, android users most of the time are well aware of how much their ram's are, how much storage, which chip and graphics card etc. their phones have.

posted on 26 Jun 2012, 00:19

232. Robert235 (Posts: 60; Member since: 30 May 2010)

I know android like the back of my hand... oh wait whats this on my hand.

posted on 26 Jun 2012, 19:52

234. gwuhua1984 (Posts: 1237; Member since: 06 Mar 2012)

I didn't bother to read the article... knowing that taco's the one who wrote the article.

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