The Street says Android users know nothing about their phones
0. phoneArena 24 Jun 2012, 00:31 posted on
Wall Street blog The Street says that Android users are clueless when it comes to their phone, citing a comScore study from April that said that 70% of Android users don't know how to access Wi-Fi with their Android smartphone...
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106. tedkord (Posts: 7958; Member since: 17 Jun 2009)
I know how to access wifi. I also know how user agent strings work, how screen resolution works, and how to read a review and know what it said.
160. MISTER-H (banned) (Posts: 87; Member since: 28 May 2012)
U wish u fans had them. Dream on. ... If u do weal kick ur ars...
37. soshi (Posts: 154; Member since: 08 Mar 2012)
There are three biggest liar: Politics, Woman and Statistic :P.
I would still prefer using 3G than wifi because there is no wifi hot spot that reliable enough and some need additional pay, internet using 3G much more practice for me.
The Street maybe don't know that in iOS, apple put restiction to use other browser while in Android there many browser which more populer than stock browser. They should deep into google play and see by their own eyes how many phone using Dolphin HD, Opera Mini and Firefox Mobile
Almost all of my friend who use android don't even know there is ICS for android, simply because manufacture don't promote it well or push it late to their phone or they feel satisfy with gingerbread. And I don't really feel much different in gingerbread or ICS beside ICS is more beautiful and easier to use. Despite those fact, the newest iOS are still much behind Gingerbread in term of functionality
207. bayusuputra (Posts: 961; Member since: 12 Feb 2012)
we don't need to upgrade, actually.. the phone works with Froyo, GB, heck, even Eclair.. and that all being said, even Donut has more functionalities than the upcoming iOS 6.. so who really needs an upgrade?
39. groupsacc (Posts: 232; Member since: 28 Feb 2012)
This is sad but true. Most users aren't "advanced users". And also the reason why iPhones are so popular. Because they are so "novice-friendly".
44. chocolatebear76 (Posts: 122; Member since: 03 Mar 2011)
This statistic is not true at all,no point in elaborate
45. chocolatebear76 (Posts: 122; Member since: 03 Mar 2011)
This statistic is not true at all,no point in elaborate
46. dsDoan (Posts: 226; Member since: 28 Dec 2011)
If iPhones had 4G capabilities (which Android has had since the beginning of 2011), they wouldn't be forced to rely on Wifi to hold a decent internet connection.
112. tedkord (Posts: 7958; Member since: 17 Jun 2009)
This does play into it - I get faster downloads on my LTE connection than I do on my Comcast cable home connection.
47. chocolatebear76 (Posts: 122; Member since: 03 Mar 2011)
This statistic is not true at all,no point in elaborate,opera mini,dophin and stuck android browser on my phone,how about that for a browsing options?
48. blade (Posts: 32; Member since: 28 May 2012)
tis thing is so stupid the us residents dont use wifi because they are enjoying the lte and as it is so new rather than crappy apple which hasnt got more and more people use lte rather than wifi
and android users are more tech savvy then any one other users
we know about flashing kernels roms and also upgrade the os to latest version
49. satydesh (Posts: 71; Member since: 22 Nov 2011)
completely agree the future phone users are guided by power users like us to get new phone but they don't what to do with such power house for them wp or iOS are best options!!!
50. zhypher_23 (Posts: 195; Member since: 04 Jun 2012)
This is bull, Me myself as a tech person knows which one is harder to use, and believe me iOS is very very very easy to use. Here's my Opinion about the two regarding to the use of both:
Apl: Apple made their UI Platform very simple+restricted for all ages so those less tech savvy people wouldn't have a hard time adventuring in their UI
And: Unlike Android, their UI is very advance, They do not only have plain icons like iOS, files+thing are managed by you, yourself, which I think is very professional IMO
Apl: Apple has poor customization, no widgets and such, which in my opinion are very important, because it gives flavor+spice to your UI
And: You are free to customize anything you want to your liking, any custom roms+launchers and such *this is where the tech experts take part, making roms+launchers which I think is very tech savvy part of Android, trust me I know a lot of tech savvy people, and majority of them are Android Users.
Conclusion: If Wall Street says that majority of Android user are not tech savvy, why do majority of Android users know how to put custom roms+launchers? Explain me that. So does this mean that Apple user are more tech savvy than Android? Come on "The Street" are you going to be that sarcastic to make a silly unproven poll which I believe is not true at all, I sense something fishy about this poll.
51. denied911 (banned) (Posts: 361; Member since: 31 May 2012)
I use Opera with desktop agent as many people with android I know, so this counts as mobile or PC traffic?
119. tedkord (Posts: 7958; Member since: 17 Jun 2009)
Open up your browser, and go to http://www.whatismybrowser.com
It'll show you what your User Agent String is showing. I haven't used Opera in a while, but if it has UA settings try each and go to that page. You'll see it showing a different one for each.
137. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)
Hey genius the studies aren't done by whatismybrowser.com
Android users just don't use the web because they barely can use their phones.
61% of ALL mobile traffic comes from iOS and that's a FACT.
I love how fandroids spout nonsense even though the facts always disagree with them.
140. denied911 (banned) (Posts: 361; Member since: 31 May 2012)
it showed that i am using linux desktop so F your little iDevice with mobile agent
163. MISTER-H (banned) (Posts: 87; Member since: 28 May 2012)
O yea enjoy ur half baked os... Its not even classes as linux.... That's in states. Else where dream on.
192. tedkord (Posts: 7958; Member since: 17 Jun 2009)
Hey, taco, what phone has higher resolution, the HTC One X or the iPhone 4s?
The issue here is that you don't know how these browser stat surveys are done. ComScore, or whoever is reporting the stats, buy the server stats from a number of websites. They don't go out and measure anything themselves.
Here is the deal. If you go to a website on an Android phone with a spoofed agent, if it could tell you were on an Android device, you would still get the mobile page. If you get the full page, you were recorded as the browser you spoofed to.
138. denied911 (banned) (Posts: 361; Member since: 31 May 2012)
opera 12 on linux computer
so from that article we know that most iUsers use mobile agent and we have no idea about android users
52. OptimusOne (Posts: 694; Member since: 22 May 2012)
the title is extremely misleading
it should say: The Street says a lot of Android users know nothing about their phones
The Street says some Android users know nothing about their phones
The Street says most Android users know nothing about their phones
This is stupid: aren't android users the people who can flash roms, run custom launchers, run custom browsers, have adobe flash, and their skies have no limits...
IOS uses have none of that stuff
and for the 4G thing theres this fact: NOT EVERYONE HAS UNLIMITED DATA AND IT USES A s**t LOAD OF BATTERY
Android make the impossible happen on their phones! phones like the G1 have every single android version ported(even honeycomb) I wouldn't be suprised to see jelly bean on the G1 soon
and phones like the optimus one(I had to get to this) can use ICS has their daily driver
Now i admit there are some people that don't know anything about their phones, well they should be usingthe iphone because then they can you it to they full potential
those people never change or add a single widget to they homescreen, they get espier launcher to make their phones look like an iphone. Other than a few games, they never get any other extra apps. They act like iphone users.
well they shouldn't qualify for ATMOST 50%
this whole article and that whole statistic is BIASED and it needs to have a major rewrite. If you correctly rewrite it then it might not be that biased and might be tolerable
53. _PHug_ (Posts: 432; Member since: 11 Oct 2011)
I'll bet my house this clown uses a Blackberry
55. eDiesel (Posts: 141; Member since: 17 Mar 2012)
I don't trust the streets. You can also buy guns and drugs off the streets.
58. tedkord (Posts: 7958; Member since: 17 Jun 2009)
I have zero loyalty to Android. The moment a better platform becomes available, I'm gone. I had real hopes for WebOS, but unfortunately Palm fumbled it, then sold it to HP which was run by people with no vision.
That said, just the tech arguments here show the lie of Apple users being tech savvy versus Android users. As a microcosm of smartphone users, this forum indicates exactly the opposite, with the most vocal Apple supporters knowing almost nothing about tech.
Apple users are more loyal to their platform. Fanatically loyal, to the point that as they're picking up their iPhone5 this fall on release day, they already know positively they're getting the iPhone6 in a year on its opening day.
In the end, there are Android users who know nothing about tech. My wife is one. She just upgraded to the Droid 4, and I had to do all the activation and setup, even setting up her home screen.
And, nowadays, not knowing how to set up your WiFi Is dangerous, with the limited data plans the carriers are dealing. But, we've already shown the error in the browser stats via user agent spoofing, so I don't know how accurate the breakdown is. Right now. I'm being recorded as Safari, though I'm on Android.
Of course, you can never speak in absolute generalities. I have two coworkers who are iPhone users. One is a technotard, the other is very tech savvy (though both bring their PCs to me for upgrades or troubleshooting). Then again, the technotard won't even consider moving from Apple, while the tech savvy one has stated he'd like to get an Android phone, but he's got too much invested in apps, media and content through iTunes , and he doesn't want to rebuy.
59. good2great (Posts: 1042; Member since: 22 Feb 2012)
bwahahaha... damn yall android users are mad as hell...lol
you guys take offense to the stupidest things...
not everyone visits tech sites to learn about their phones or even want to know how to add widgets and other things...
most just want to:
62. Bluesky02 (Posts: 1439; Member since: 05 Dec 2011)
I have 1 friend who use Samsung Galaxy 1
Another 2 who have Samsung Galaxy 2
When I asked them if they have updated to Ice Cream Sandwich or Custom Rom it, they don't even understand what I'm saying. That's because they are not tech savy and don't have time to understand these stuff.
67. tedkord (Posts: 7958; Member since: 17 Jun 2009)
I have two friends with the iPhone 4. They both bring their PCs to me for upgrades and repairs/troubleshooting. One had a 10 minute argument with me insisting his iPhone 4 was a 4G phone, and the only reason he didn't get 4G speeds was that Verizon didn't have LTE in our area. H swore that the 4 in the name meant 4G. Kept insisting after I showed him the 4G signal indicator on my Thunderbolt.
I have a third friend with an iPhone (not sure which model, he moved away and I haven't seen him in over a year). He used to bring his PC to me regularly. I'd do his tech repairs, he'd do drywall and plumbing repair for me - I miss him because I suck at that sort of stuff.
63. quesoesgrande (Posts: 217; Member since: 03 Aug 2011)
This is bull. I use WiFi whenever I'm at home and i browse the web on HTC stock browser. You cant measure android web traffic by just one of its many browsers. My sensation AND my transformer are on Android 4.0 ICE CREAM SANDWICH which i believe is THE LATEST OS. Im going to root my sensation tomorrow and later my tablet. Hows that for tech savvy? Get your facts right. Android requires more knowledge than the other OSes to unlock its full potential.
66. Fuego84 (Posts: 329; Member since: 13 May 2012)
Who are these supposed android users that don't know how to use their OS of choice. People that avoid the IPhone know why they avoid it and definitely know why and how to use their android smartphone.
69. Fuego84 (Posts: 329; Member since: 13 May 2012)
Just because you saw some statistics online doesn't mean you can go about explaining why the statistics are how they are. There could be hundreds of reasons why the numbers are how they are remember Android OS let's users be free to use what fits their liking, don't like stock throw it all out.
71. ibap (Posts: 735; Member since: 09 Sep 2009)
I'm an Android user. I use wi-fi when available - which it isn't at work. I don't use the stock browser for the most part. Why would you go by browser stats? The data usage from the the carriers is certainly more indicative, even if it includes MMS usage.
The vast majority of iPhone users THINK they are tech savvy. They aren't, though they are using serious tech configured for those who don't want to have to know anything about it. Having said that, how many of us drive our cars without knowing a great deal about how they operate? In some cases, that will come back to bite you, but mostly that works out fine.
I am however, reminded of the lab tech that wrote in his evaluation paperwork that he "programmed the computer" on one of the lab systems. This was some (a lot of) years ago, but what he was doing was putting a tape cassette in a drive and hitting the play button. This is the kind of statement you get from someone who is truly clueless. I'm sure if he had had an iPhone (which of course did not exist at the time - neither did routine cellular usage) he would have thought he was a technogeek. NOT!
72. BattleBrat (Posts: 1301; Member since: 26 Oct 2011)
AHHHH! I tried to type this response on my phone, but I'm an idiot android user and don't know how to use the web browser DERP! (/S)
WHO THE HELL ARE THESE "The Street" GUYS?
Everyone I know with an android phone knows damn well how to use it, everyone I know with an iPhone keeps whining about how slow it is because they don't know how to close out apps.
79. hepresearch (unregistered)
The Street and comScore have been decently reliable sources in the past... now, this interpretation by The Street is not spot on, but the underlying numbers are not surprising to me. I know that many of the Android users who post here are definitely among the 3 out of 10 who know what they are doing, who know how to work a smartphone to full advantage, and who are uber-tech-nerd-geeks not unlike myself. The thing about uber-tech-nerd-geeks is that we like choices, and we don't always agree... I have a couple of nerdy friends who chose the iPhone, and a few more who went with Android, and in each case they have a valid reason(s) for picking their choice, but the population of uber-tech-nerd-geeks is a very small slice of the general population. Here, I think we get a lot bigger of a slice of these folks than the general population, and that can create the illusion that just about every Android user knows and understands what they can really do with an Android device, and that they all choose Android to have more freedom to customize and mod; however, in the general population this is not true, and so it would not surprise me if 7 out of 10 Android users really had no clue how to harness the full power of their phone. I imagine that this is why Android upgrade loyalty is consistently only in the 55 to 65% range, while iOS has an upgrade loyalty consistently in the 85 to 95% range. There is nothing wrong with Android... however, the fact is that the AVERAGE first-time smartphone acquirer could care less what smartphone they get, as long as it is a popular brand and has a popular OS... generally either iOS or Android these days. While Android has the distinction of being very powerful and yet still relatively intuitive, iOS definitely kills on the simplistic intuition and graphical prowess out-of-the-box. So, to the Android fans here I say, "Sorry, but not every Android user is as skilled as you, and quite a few of them get lured away by iOS," and to the iOS fans I say, "Loyalty is high for Apple products because the average consumer, who actually knows very little about smartphones, can still use an iPhone and feel like they know it all." To use Android to its full potential, you do have to know something of what you are doing, and what you want to acheive. To use an iPhone you really don't even need much of a clue, and that is why people who bought the cheapest Android they could get the first time around have a higher turnover rate going to the iPhone. Android is powerful with the right skilled user. The iPhone is easy... just easy.
87. roscuthiii (Posts: 1952; Member since: 18 Jul 2010)
Bingo! Just a tech geek here myself (haven't hit uber-tech-nerd-geek yet but maybe someday...) and every time I try to show my gf something about our phones her response is a static, "I don't care! As long as it works." All she want's is a phone that makes calls & texts, and can play some games. That's all I'd think most other people want too. Fire-and-forget seems to be the more popular choice over guided.
In retrospect, I don't really know why I sprung for a smartphone for her when she'd probably be happy with a regular phone, but her all day streaming use at work makes our unlimited data a godsend and means that she's using features without even realizing it.
85. roscuthiii (Posts: 1952; Member since: 18 Jul 2010)
WiFi? Why would I use WiFi when I still have unlimited 4G LTE? Hell, I don't even use my home internet connection anymore; just tether my phone to my computer. Playing Diablo 3, I consistently had about 2500 msec's of latency, totally unplayable . Using my Maxx's 4G I'm down to about 150 msec's latency.
It will be a dark day for me if Verizon ever removes the grandfathered unlimited plans.
89. thedarkside (Posts: 652; Member since: 30 Apr 2012)
as of the 28th anyone who upgrades their phones and has unlimited data will have to go to the tiered data structure.
114. tedkord (Posts: 7958; Member since: 17 Jun 2009)
That's why I'm preordering the SGSIII on June 27th. ;)
115. thedarkside (Posts: 652; Member since: 30 Apr 2012)
doesnt matter. the phone has to be on your account before the 28th. even if you preorder on that date the s3 wouldnt be on your line. sooo if you have unlimited data youre going to lose it.
116. tedkord (Posts: 7958; Member since: 17 Jun 2009)
I have two separate emails from two different Verizon CS reps who stated that as long as I preorder before June 28th, I will keep my unlimited data, because I'm agreeing to the contract extension before the cutoff.
117. thedarkside (Posts: 652; Member since: 30 Apr 2012)
hmm thats odd. i was told differently. ill look into this.
120. tedkord (Posts: 7958; Member since: 17 Jun 2009)
That's why I got it in writing. Phone calls don't work as proof.
122. tedkord (Posts: 7958; Member since: 17 Jun 2009)
Here is the content of one reply I received, with names, etc...redacted:
I hope that you are having a great day. I am sorry if our previous response was not clear to you. I will be happy to explain any changes you may face with the launch of our new calling plans. My name is XXXX and I will be happy to assist you .
Please accept my apology for the delayed response to your inquiry. XXXX thanks for your inquiry. You can keep your existing $29.99 unlimited data plan even though you will receive your pre-ordered Galaxy S3 device after 6/28/12.
We are aware that many of our existing customers are interested in this device and have completed a pre-orders; these customers will not be automatically changed to the "Share Everything" plans and can keep the current data plan. ( you can keep your unlimited data plan)
Only in the future, ( after you have completed this upgrade order) if you decide to upgrade to a new device at the discounted price, will you be given the opportunity to change your data plan to one of our current plans ( 2 GB/$30.00, 5 GB/$50.00 or 10 GB /$80.00); however, you can keep your same calling plan.
Alternatively, if you do not wish to use one of the tiered plans, you can opt to activate a "Share Everything" plan at that time. In the future, you can keep your $29.99 unlimited data plan going forward if you decide to provide your own device or purchase a device at the retail price.
I hope that these details are more clear for you and that you now understand that you can keep your unlimited data plan although you have pre-ordered a Galaxy S3 device. We appreciate your business and thank you for choosing Verizon Wireless.
Internet Response Team
124. thedarkside (Posts: 652; Member since: 30 Apr 2012)
thanks for that. a buddy of mine would enjoy this.
123. tedkord (Posts: 7958; Member since: 17 Jun 2009)
Here is the other:
I appreciate you explaining the situation to me. My name is XXXXX and I would like to sincerely apologize for the delay in responding to your email, due to our higher than normal email volume, and I want to thank you for your patience. I can relate to the concern regarding our upcoming change to our data plan structures. Let's look at your account to see how I can be of assistance to you today.
XXXXX, due to you ordering the SGSIII before June 28, you will not be required to lose your unlimited email and web plan with your new device. Since you are already in a 4G device and you already have the package now, that will not change anything. It's the ordering and authorizing of the charges on the phone that hold the key. We understand that it's on order and that is the earliest ship date will be in July but you will be fine.
Any device that upgrades after June 28, will have the option to go to our new Share Everything Plan or whatever may be available but the unlimited plan option will no longer be available after that date.
I'm sorry if we didn't make it more understandable in our previous email but I'm confident we answered you in detail today. Once again, my name is XXXXX and it was a pleasure to provide you with Excellent Customer Service while resolving all of your concerns. XXXXX, we appreciate your communication with us and thanks for being a part of the Verizon Wireless Family. Please enjoy your week!
86. arqjav (Posts: 55; Member since: 29 Dec 2009)
There's another matter and is the way the carriers handle the offerings of phones, I'm from Costa Rica, not to long ago about a year there was only one carrier, in my country now we have two more and the way they offer the iphone is a full plan you get the minutes, mms,sms and internet all in a single package that's the only way to buy the phone in the other had if you want to buy the Galaxy SII you can buy just the phone with the min,sms,mms but the internet is optional and if you get the full plan with the internet I'll cost you more than the iphone plan,so mine point is iphone user had and edge her they have internet within regular plans Android user is optional that's I think way IOS user always came first in this polls I don't i that's the case in the states?.
But here that's the way it works,in regards of android user don't now how to use there phones that's not true either in my case my wife has an iphone and she doesn't now how to use many things in her phone I have a couple of friends that are in the same positions so the argument of The Street for me is not valid.
90. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)
Oh man this is beautiful. I've been saying this all along. Android users are not tech savvy and in fact iOS users are MORE tech savvy. This blows up in the face of all the android trolls attacking iOS users as sheep.
Fandroids will respond by either back pedaling or denying the obvious and saying these statistics aren't valid.
Wow 70% of android users don't even know how to do something as basic as access wifi.
109. tedkord (Posts: 7958; Member since: 17 Jun 2009)
This doesn't fly in the face of anything. It's not a study, it's a blog. This would be as credible as if you'd written it.
It's just some guy with an agenda, massaging data (which has already been shown to be invalid via the user agent argument you lost so resoundingly) to come up with his conclusion. Essentially, he took this data, then sat down and tried to figure out how it could make iOS look better. The only way to tell the tech savvyness of any particular group is to do a survey on that group.
For Apple's sake, I hope you are not one of the ones they survey about iOS.
127. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)
So you chose to deny the official study AND backpedal.
141. tedkord (Posts: 7958; Member since: 17 Jun 2009)
First of all, backpedaling would mean I'd have to change something I'd said prior, which I didn't. I guess you don't know English any better than you know user agents or screen resolutions (which are tech items, you savvy iOS user).
Secondly, as has already been explained, this is not a study. It is a blog, in which the writer takes flawed data (remember, the user agents you were completely wrong about), and tries to extrapolate something totally unrelated from it.
It would be like me saying that since the iPhone is such a dainty little phone, all iPhone users must have very small hands, therefore all iPhone users are women or children.
So, as always, you are 100% wrong.
167. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)
Those studies are completely valid. You go to some random website that wasn't used ipby the study to back up your flaky arguments.
203. tedkord (Posts: 7958; Member since: 17 Jun 2009)
No, I actually understand how hypertext transfer protocol works, and what a user agent does. I know how these stats are compiled (they buy server stats from webservers farms).
I also build and configure PCs, repair and upgrade them for all my friends, and setup and run my home WiFi with 1 PC, three laptops, three smartphones, one PMP, a TV, a Slingbox and a wireless printer and an internet phone on it.
In short, I'm much more tech savvy than you.
158. remixfa (Posts: 14255; Member since: 19 Dec 2008)
except, in real life, when people say they are not tech savy they are waddled over to an iphone because its too "simple" to mess up.
this BLOG has nothing to do with reality. Being in an online journal gives it no more validity than if you wrote the article. No one of any intelligence takes it seriously, taco.... which is why you are taking it so seriously.
168. taco50 (banned) (Posts: 5506; Member since: 08 Oct 2009)
Well in real life actual facts are considered over Internet trolling. EVERY study shows iOS users are more tech savvy.
179. MISTER-H (banned) (Posts: 87; Member since: 28 May 2012)
Iphone users are young (half under 30), tech savvy and, besides telephony, primarily use the device for e-mail, texting and web browsing. What do u expect from a fashion phone. Show of. Pose. Look im cool. That's all it matters. Good for nothing phone with total junk clap restrictions....
A follower of Apple cult regardless of the usefulness or real worth of product. Believes with without question the cult propaganda which installs the almost mythological belief that what they have just bought is the fastest or most user friendly crap product ever, only to be sold same product with few minor tweak, a few months later with the same rhetoric and complete disregard for reality. Easily mislead by there own egos and think they are so unique and innovative.... Brainwashed junglys animals dooooooooooooooooooomed..
222. remixfa (Posts: 14255; Member since: 19 Dec 2008)
really, link me to these polls. since "every" denotes more than 1 misquoted survey that you like to quote.. show me more than 1.
110. carlos5593 (Posts: 27; Member since: 23 Jun 2012)
Of course they are not valid. Most of my friends have craple iphones and they are the one that I got to tell them how to do stuff. And android is a open os which means every OEM has a different browser and most of them don't use the default android browser. Plus all the options on the Google play. Like dolphin, opera mini, chrome etc