T-Mobile replacing defective trackballs on certain BlackBerries for free
1. bubbasixx (Posts: 30; Member since: 09 Apr 2008)
Verizon has been doing this for 6 months. Curve, Pearl and 8830. No cost. Little behind here.
3. BlackberryUser (Posts: 609; Member since: 26 Jun 2009)
This is good info, I didn't know VZW or T-Mobile was doing it.
5. snakemann (Posts: 50; Member since: 17 Apr 2008)
Not to be the devil's advocate, but that was only selective retail stores for VZW. In other words, if you are loyal customer they will practically give you anything all you have to do is pout. I am a devout TMO subscriber and I have friends that work for VZW. So that's why I stated that the it selective stores.
6. bubbasixx (Posts: 30; Member since: 09 Apr 2008)
Actually, any corporate store can simply order the trackballs by 50 packs and are available through the technicians for any 'Berry that is having ball issues. :) p.s. I work in a corporate store too.
2. 203RichBoy (Posts: 76; Member since: 15 Dec 2009)
Ugh there is always a damn Vzw fanboy lurking in the shadows ready to put down any other carrier damn who the fuck cares what Verizon is doing if I was paying 150 a month for unlimited service on my blackberry then I would expect a free trackball too!
4. dubracer223 (Posts: 46; Member since: 16 Mar 2009)
someone needs to relax...no one put down tmo...bubba just stated a fact. when verzion started replacing trackballs on blackberries...no one jumped through their ass to make an article about it.
7. bubbasixx (Posts: 30; Member since: 09 Apr 2008)
Thank you. And when I said a little late, I was speaking more for PA not mentioning that VZW already did this.
8. athiel021 (Posts: 33; Member since: 10 Aug 2009)
Actually Sprint has always done this too at any of our repair stores. I mean typically you do have to have the ESRP for repairs, but I know at our store specifically we make an exception for something as minor as trackballs or cleaning out the phone, etc. I can't speak for other repair stores though. Anyhoo, if you have ESRP or full insurance, you're definitely guaranteed a repair at any of them. Good to see T-Mobile doing this though. Maybe it'll start becoming a regular thing for other carriers too. (looking at you AT&T ;) )