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T-Mobile apologizes and removes ads from notification bar

Posted: , by Alan F.

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T-Mobile apologizes and removes ads from notification bar
"During a recent software update, a message to promote T-Mobile’s free VIP Zone was mistakenly sent to certain customers and appeared on the notification bar for some Android devices. After T-Mobile was made aware of this mistake, the company stopped the notifications. T-Mobile apologizes for the inconvenience this may have caused customers."
Never underestimate the power of the media. On Friday afternoon, we told you that some of  T-Mobile's Android toting customers were receiving ads in their notification bar. By late Friday evening, the carrier was saying that it was all a mistake and that it has corrected the problem. Additionally, the nation's fourth largest carrier apologized "for the inconvenience."

So we have to give kudos to T-Mobile for the speed at which the carrier saw what was going on, figured out what caused the problem, and made the necessary correction. For all of you T-Mobile customers who were upset about having to read an advertisement on their notification bar, you shouldn't be seeing them anymore.

source: T-Mobile via TmoNews

13 Comments
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posted on 31 Mar 2012, 00:00

1. roscuthiii (Posts: 1717; Member since: 18 Jul 2010)


Aw, I thought you were gonna say Schwartz.

posted on 01 Apr 2012, 08:54

12. jabberwocky (Posts: 89; Member since: 21 Feb 2012)


I see your Schwartz is as big as mine.

posted on 31 Mar 2012, 05:58 1

2. sonisoe (Posts: 306; Member since: 06 May 2009)


nice try t mobile

posted on 31 Mar 2012, 07:10 2

3. jabberwocky (Posts: 89; Member since: 21 Feb 2012)


I guess the notification bar is for important information and people were upset that it was being polluted with garbage. Oh well, maybe their next projects to place advertising on people's windshields while driving or to interrupt 911 calls to hear ads will be more successful.

posted on 01 Apr 2012, 01:47

11. JeffdaBeat (unregistered)


Remember that op-ed that T-Mobile Employee did a week or so ago...starting to add up...

posted on 31 Mar 2012, 10:50

4. TMobileRep_52_SwaaaG (Posts: 40; Member since: 03 Oct 2011)


riiiiight jabberwocky, because the inconvenience of an ad in the drop notifications is the same as hindering someone's life right? grow up peter pan

posted on 31 Mar 2012, 15:55 1

7. LoneShaolin (Posts: 307; Member since: 14 Jan 2012)


Typical T-Mobile rep/employee response. Someone is too blind to see lulz.

posted on 01 Apr 2012, 09:06

13. jabberwocky (Posts: 89; Member since: 21 Feb 2012)


From a notifications perspective, it really is closer to this than you think.

Having information in my notifications bar that I do not prioritize as important or at times when no other activity I deem important is seeking my attention doesn't just dilute the conceptual purity of the notification bar, it literally obliterates it. Without that purity, the feature loses all value, like a cry for help from the boy who cried "Wolf!".

What if your phone rang even when nobody was calling you?

posted on 31 Mar 2012, 11:57 1

5. gameday78 (Posts: 47; Member since: 17 Mar 2012)


Anyone else with att geting them? I have been getting ads for three days now on my phone.

posted on 31 Mar 2012, 15:56

8. LoneShaolin (Posts: 307; Member since: 14 Jan 2012)


Used to, then realized it was coming from a live wallpaper I downloaded from the Google Play store. Download Addons Detector and it will tell you what app it is.

posted on 31 Mar 2012, 14:26

6. skymitch89 (Posts: 983; Member since: 05 Nov 2010)


I occasionally get ads in the notification bar on my Sprint phone. It's not that big of a deal though, mainly because I just hit the clear button and it goes away and because it doesn't happen too often.

posted on 31 Mar 2012, 20:30

9. sprockkets (Posts: 940; Member since: 16 Jan 2012)


Maybe if you, phone arena, looked at your very own sources you posted on the previous article, you would have already known they said they fixed the problem. Don't be in such a rush to push out articles.

posted on 01 Apr 2012, 00:47 1

10. gundamexia450 (Posts: 19; Member since: 21 Dec 2011)


I f**kin got porn ad when I was playin fruit ninja. thx alot, tmobile

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